Zoek naar Residenties in Sheffield

'Aangenaam verblijf en heel vriendelijk personeel'

' Terrible stay. Upon arrival we had to wait to check in. No greeting, no explanation, just a key handed over by an unfriendly receptionist. Absolutely no sense of hospitality. The room was far from clean: stained bedding, mold in the bathroom, and a damaged wall. The phone didn’t even work, which meant I had to go to reception in the middle of the night when my friend became sick. The staff showed no empathy at all, even laughed at the situation, and said cleaning could only be done the next...

'As always, hospitality is defined by the people who provide it. The hotel staff was magnificent in this regard. From the breakfast servers to the front desk, everyone was kind, helpful and wore a smile. A special mention for the cleaning staff who did an excellent job every morning. Breakfast was delicious with options such as eggs Florentine and eggs Benedict, although as a continental European i would have liked to have seen some cheeses at the buffet. What else is there to mention? Free...

'Location is spot on for me. We wanted to be close to the theatre, our chosen restaurant and bars we wanted to call in. Leopold is great for us.'

'Unclean room. I had dinner included in my booking but was told no dinner included. Was told the same at breakfast but i showed booking info and was allowed in.'