Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate 3 points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!

尊敬的宾客您好，感谢您选择入住深圳大中华希尔顿酒店，很抱歉您在我们酒店入住过程中发生了不愉快的小插曲，未能让您享受到高品质服务。我们努力主动积极地为每一位宾客提供最高水准的服务。为了确保我们的宾客体验始终维持在我们所期望的高标准上，我们会加强员工服务意识的培训，给您带来真正高质量的服务。感谢您的宝贵意见，让您满意对我们来说非常重要。下次若您有机会再次来访深圳，请一定再次入住我们的酒店，让我们有机会为您提供您应当享受到的无微不至的服务。

尊敬的宾客您好，感谢您选择入住深圳大中华希尔顿酒店并且对于酒店住宿服务给予了良好的评价。我们很高兴您喜欢我们温馨舒适、友好诚挚的服务，我们所有希尔顿的员工都对提供卓越的服务充满了热忱。希望您能继续支持，我们会继续努力为您带来更优质的服务体验，您的支持是我们进步的动力，希望不久之后能与您再次相遇，祝您旅途顺利，生活愉快！

尊敬的宾客您好，感谢您花时间撰写近期在我们深圳大中华希尔顿酒店住宿的评论。酒店一直对房间与其他设施进行定期维护，努力为我们的客人提供放松舒适、明亮开放的环境，完善每一个细节来为您提供更高质量的入住体验，以便确保我们的标准。感谢您提出的反馈意见，我们会继续努力为您带来更优质的服务体验，希望不久之后能再次和您相遇，祝您旅途顺利，生活愉快。

Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate 8 points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate 2 points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate 4 points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate 8 points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate 4 points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate 8 points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate 6 points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate 4 points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!

尊敬的宾客您好，感谢您选择入住深圳大中华希尔顿酒店并且对于酒店住宿服务给予了评价。对于您遇到的房间味道问题，我们由衷感到抱歉。您的反馈让我们了解到我们的客房需要变得更为清新怡人，而这将帮助我们不断提高，这也是客人对我们的期望。我们也同整个酒店团队分享了您的意见，再次感谢您，并期望下次能再次和您相遇。

Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!

尊敬的宾客您好，感谢您选择入住深圳大中华希尔顿酒店并且对于酒店住宿服务给予了良好的评价。我们很高兴您喜欢我们温馨舒适、友好诚挚的服务，我们所有希尔顿的员工都对提供卓越的服务充满了热忱，您对团队成员的表扬我们已代为转达。希望您能继续支持，我们会继续努力为您带来更优质的服务体验，您的支持是我们进步的动力，希望不久之后能与您再次相遇，祝您旅途顺利，生活愉快！

Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback .We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback. We apologize for not being able to provide you with a satisfied experience during your stay. I have forwarded your comments to the relevant hotel authorities to ensure that they actively address the issue. We sincerely welcome you back in the near future!

尊敬的宾客您好，感谢您选择入住深圳大中华希尔顿酒店并且对于酒店住宿服务给予了反馈。我们十分重视您反馈的意见，并努力为每一位宾客提供完美的服务。我们将在今后的运营中加强检查，避免类似情况再次发生。若您再次来访深圳，我诚挚邀请您再次入住我们酒店，能让我们有机会再次为您服务。

Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate six points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback , We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We notice that you rate two points for the past stay, would you kindly rectify the problem so we could improve accordingly. We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!

Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!

Thank you very much for staying with us and leaving your comments for our hotel. We pay a very high attention on your feedback and our Fitness Center manager is looking into the case and taking actions to rectify immediately. We regret that your experience is not fully satisfied and we hope you could come back to us in the near future.

Dear guest, thank you for staying with us and leaving your precious comments here. We pay a very high attention on your feedback and your encouragement make us keep improving, We sincerely welcome you back in the near future!

感谢您选择入住深圳大中华希尔顿酒店，很抱歉您在我们酒店入住过程中发生了不愉快的小插曲，未能让您享受到高品质服务。我们努力主动积极地为每一位宾客提供最高水准的服务。为了确保我们的宾客体验始终维持在我们所期望的高标准上，我们会加强各项服务细节的提升。感谢您的宝贵意见，让您满意对我们来说非常重要。下次若您有机会再次来访深圳，请一定再次入住我们的酒店，让我们有机会为您提供您应当享受到的无微不至的服务。

Thank you very much for staying with us and leaving your precious comments for our hotel. We pay a very high attention on your feedback and we will look into details and take actions to keep improving. We hope you could come back to us in the near future.

尊敬的宾客您好，感谢您选择入住深圳大中华希尔顿酒店并且对于酒店住宿服务给予了良好的评价。我们很高兴您喜欢我们温馨舒适、友好诚挚的服务，我们所有希尔顿的员工都对提供卓越的服务充满了热忱。希望您能继续支持，我们会继续努力为您带来更优质的服务体验，您的支持是我们进步的动力，希望不久之后能与您再次相遇，祝您旅途顺利，生活愉快！

Dear Guest, Just wanted to thank you for your stay here at Hilton Shenzhen Futian! So glad you were able to experience our authentic Hilton hospitality. Thank you for your review and we look forward to seeing you soon.

Dear guest, thank you for staying with us and sharing your review. We are happy that you are fond with your recent stay at our hotel. We will keep developing our services and give you a way more extraordinary experiences when you visit us next time. Best wishes to you!

Thank you for taking time to share your feedback about our hotel. We are glad to see you were satisfied with your recent stay at Hilton Shenzhen Futian. Your satisfaction will inspire us to do better. Please do not hesitate to contact us directly if there's anything we can be of assistance. Our team is looking forward to seeing you again soon.

Dear guest, thank you for staying with us and sharing your review. We are glad to see you were satisfied with your recent stay at Hilton Shenzhen Futian. Your satisfaction will inspire us to do better. Please do not hesitate to contact us directly if there's anything we can be of assistance. Our team is looking forward to seeing you again soon.

Dear Claudio, Warm greeting from Hilton Shenzhen Futian. Firstly we'd like to thank you for staying with us during your visit to Shenzhen, at the same time we are sorry to hear about your feeling of disppointment. We do with to apologize for the unfortunate occurrences during your stay and we acknowledge that we failed in meeting you and our expectations in some aspects. In regards to the metro construction in front of the hotel, we certainly understand that it has clearly put you through some unpleasant experience. Please accept my sincere apologies that we have failed to live up to your experience in this regard. We often utilize guest reviews to assess insight within our hotel operations and we have reviewed your feedback with the hotel team. Thanks again for sharing your feedback with us. We hope you will consider staying with us next time when you are in Shenzhen.

Dear Valued Guest, Thank you for taking the time to write a review about your recent stay at our hotel. At the same time we're deeply sorry to hear about your feelings of disappointment. We do wish to apologize for the unfortunate occurrences during your stay and we acknowledge that we failed in meeting your and our expectation in some aspects, such as the experience in the guest room and Front Desk. For the smell in the hallway, uncomfortable and noisy toilet seat and the hair in the bathtub, we certainly understand that it has clearly put you through some unpleasant experience. Please accept my sincere apologies, there is absolutely no excuse and this is something that our management team will continue to educate and train the team to improve and be better and better in the future. Additionally, we are sorry for the inconvenience caused by the ballpoint pen and invoice. Both of them that we could supply you and should you have any requirement during your stay, please feel free to contact our "Magic Center" or Guest Service Manager by dialing "0" from the landline in the guest room. Your comments will be shared with our Operations team and the necessary action and trainin will be taken immediately. Thank you very much again for your feedback. The team is looking forward to welcoming you back soon and be of your service.

亲爱的客人， 您好！ 谢谢您选择入住，如您在入住期间有任何需求，我们希望您随时与我们联系，真诚期待能再次为您服务！

Dear Jeffery, Thank you for staying with us and sharing your comments. We are glad that you had a good experience here. Hope to see you again soon.