Vind je ideale hotel in Shorewood-Tower Hills-Harbert

'Friendly staff, clean rooms. Would recommend a stay. My only “complaint “ would be that the breakfast area closes at nine, not being an early riser 10 would be nice instead. Coffee was freely available in the lobby though.'

'I do not recommend staying here. Majority of the hotel has living residents. Place smells bad, they haven’t vacuumed or cleaned the carpets. People faded on drugs outside and in the hallways. Feel bad for the guy behind the counter residents yelling at him. He was very kind and helpful. The first room we got smelled so heavily of cigarettes we had him move us to another room. While in the new room, the television did not work. He came up and got it working. I would avoid this place.'

'Very nice staff. Excellent breakfast .'

'Excellent fast and extremely friendly staff!'

'I only had a one night stay while traveling but it was a nice and clean room.'

'Very old outdated hotel, rooms not very clean or well maintained.'

'Room temp was not consistent, room above just very loud for hours in the morning'

'The room was clean and check in was quick. The side and back parking lot areas could be checked better, as I was checking in there was someone passed out in their driver seat in the back with their door wide open. It’s pretty sketchy back there at night.'

'Very drama free stay, near lots of food options and the highway, no complaints. I had a wifi issue that was on my end, but the front desk was very helpful in their attempts to resolve it.'

'Hot tub & pool was so dirty, where it looks like its never been Clean.... It was SO FILTY & NASTY!!!!!!'

'Hot water for tea was always lukewarm and all coffees were not hot, only warm. No microwave in rooms. Otherwise everything was great.'

'Hotel advertised as a hotel with continental breakfast. Only has coffee and juice Room was clean but need major updates on property. Our room by windows floor was cracking and dent on floor. Other was good for sleeping hotel'

'The breakfast on Saturday morning was the best part of the whole stay. Great server great food and quite tasty ! The room was very clean but the internet was intermittent The TV was on and off every time it rained. Plus our room phone did not work at all.... Needs work. ✌'

'The manager was nice. The room was fine. I did not eat breakfast.'

'Walking in, the smell was strong chlorine and … something else. Not sure if they were trying to “hide” other odors. We were greeted by two men. One older gentleman was “in training” by the younger one, and he was speaking non English (my guess is Pakistani). Check in took longer than it should have, but they were nice enough. Kudos to both men: the younger showing much patience (I assume) and the older for willingness to learn something new. It was a little unnerving to hear a language I...

'Upon checkin the front desk gal charged me $50 more than my Expedia reservation, when I asked why, she stated the room rates where $269 a night, I said don't you have to honor the Expedia rate, and at first she acted like no, then when I showed her the reservation, she then changed her tune and stated it was a $25 security deposit per night, that would go towards my $75 pet fee. Unbelievable. The washcloths and hand towels are hidden in a drawer that I couldn't see until we where getting...

'Checking in was awful as they tried to sell us a more expensive room with all kinds of excuses. Fine if you want to upgrade us for free, but don’t start with all the nonsense. The rooms are in need of an update. Would not stay here again.'