Dear Mr. Patrick,Thank you for your feedback about your stay at the Hotel Chiusarelli.It's great to hear that you found the location of our property in Siena to be convenient and that you experienced many positives during your stay. However, we apologize for the inconvenience caused by the use of perfumed cleaners in your room, resulting in an allergic reaction. Your comfort and well-being are our top priorities, and I'm glad to hear that our cleaning staff promptly stopped using fragrance products upon your request. Thank you for bringing this to our attention, and we appreciate your understanding. As for the lack of a lift, advertised on all booking websites, this is due to the fact that being the hotel from 1870, it is classified, and due to the many architectural constraints no authorization can be given for the installation of an elevator.We hope to have the opportunity to welcome you back in the future for a more enjoyable and comfortable stay. Best regards,Francesca rosi,Director.

Dear Mr. William,Thank you so much for your wonderful review about your stay at the Hotel Chiusarelli. We are happy that you appreciated the ancient charm of our hotel together with the modern comforts. It's great to hear that your stay was enjoyable. Our goal is always to provide an unforgettable experience for our guests, and we are happy to have done that with you. We look forward to welcoming you again for another pleasant stay in the future.Best regards,Marco,reception desk.

Gentilissima Sig.ra Camilla,La ringraziamo per l'ottimo feedback sul soggiorno passato all'Hotel Chiusarelli.Ci fa veramente piacere che abbia apprezzato tutto quanto del vostro soggiorno in hotel, confermato pure dal 100 % di gradimento con il quale ci ha promosso, e speriamo di accoglierla di nuovo per un altro bel soggiorno a Siena e all'Hotel Chiusarelli.Cordiali saluti,Marco,ricevimento.

Gentilissimo Sig. Michel,La ringraziamo per l'ottima recensione sul soggiorno passato all'Hotel Chiusarelli.Ci fa molto piacere che abbiate apprezzato tutto quanto del vostro soggiorno, anche confermato dal 100 % di gradimento con il quale ci ha promosso.E' veramente importante sapere che i nostri ospiti lasciano l'hotel completamente soddisfatto, e così facendo il nostro lavoro viene premiato nel migliore dei modi: grazie di cuore.L'aspettiamo per un nuovo soggiorno: sarà un vero piacere accoglierla di nuovo a Siena e al Chiusarelli.Cordiali saluti,Marco,ricevimento.

Dear Mr. Manuel,Thank you for the positive review of your stay at the Hotel Chiusarelli.We are pleased that you enjoyed your stay at the hotel, and in particular the hotel and its excellent location, the good breakfast and the cleanliness of the room, as well as the small internal paid garage, characteristics that made your stay a pleasant stay.We look forward to welcoming you again for another pleasant stay.Best regards,Marco,reception desk.

Dear Guest,Thank you for the excellent review of your stay at Hotel Chiusarelli.We are truly pleased that you were very satisfied with everything about your stay at the hotel, so much so that you defined it as a fantastic stay, and we look forward to welcoming you back to Siena and to the Hotel Chiusarelli for another wonderful stay.Best regards,Marco,reception desk.

Dear Mr. Chris,Thank you for the excellent feedback on your stay at Hotel Chiusarelli.We are very pleased that you enjoyed everything about your stay at the hotel, such as the beauty of the hotel, its excellent location, from which you can reach all the main tourist attractions in just a few minutes, its cleanliness: thank you for appreciating all our work.We look forward to welcoming you again to Siena and to the Hotel Chiusarelli for another beautiful stay.Best regards,Marco,reception desk.

Gentilissima Sig.ra Siria,La ringraziamo per l'ottima recensione sul soggiorno passato all'Hotel Chiusarelli.Ci fa veramente piacere che abbia apprezzato il suo soggiorno in hotel, a cominciare dall'hotel e la sua ottima posizione, la pulizia, la buona colazione, la disponibilità de personale e la comodità del piccolo garage interno a pagamento, caratteristiche che più hanno contribuito a fare del suo soggiorno un ottimo soggiorno: grazie per avere apprezzato il nostro lavoro.Tornio a trovarci: sarà un vero piacere accoglierla di nuovo a Siena e al Chiusarelli.Cordiali saluti,Marco,ricevimento.

Gentilissima Sig.ra Elisa,La ringraziamo per il feedback positivo sul soggiorno passato all'Hotel Chiusarelli.Ci fa piacere che sia rimasta soddisfatta del suo soggiorno in hotel, tanto da promuoverci con un buon 80 % di gradimento, e speriamo di poterla accogliere in futuro per un altro piacevole soggiorno, e se possibile, pure migliore di questo.Cordiali saluti,Marco,ricevimento.

Dear Guest,Thank you for the excellent feedback on your stay at Hotel Chiusarelli.We are truly pleased that you enjoyed everything about your stay at the hotel, and we look forward to welcoming you again for another lovely stay.Best regards,Marco,reception desk.

Dear Mrs. Rosanne,Thank you for the excellent feedback on your stay at the Hotel Chiusarelli.We are very pleased that you enjoyed everything about your stay at the hotel, and we hope to welcome you again in the future for another pleasant stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

Dear Mr. Ryan,Thank you for the good review about your stay at Hotel Chiusarelli.It is a pleasure to know that you were very satisfied with everything about your stay in the hotel: the hotel and its excellent location, from which you can reach all the main tourist attractions in just a few minutes, the rooms with their comfort and cleanliness, the beautiful dining room, everything made your stay a good one, and we thank you for appreciating our work.We look forward to welcoming you again for another lovely stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

Gentilissimo Sig. Nunzio,Grazie per la buona recensione sul soggiorno passato all'Hotel Chiusarelli.Ci fa veramente piacere che sia rimasto soddisfatto di tutto il suo soggiorno, tanto da definirlo un ottimo soggiorno, e speriamo di accoglierla di nuovo a Siena e al Chiusarelli.Cordiali saluti,Marco,ricevimento.

Dear Mrs. Julia,Thank you for the positive feedback on your stay at the Hotel Chiusarelli.We are pleased that you enjoyed your stay at the hotel, and we hope to welcome you again for another pleasant stay, and if possible, even better than this one.Best regards,Marco,reception desk.

Dear Guest,Thank you for the excellent review of your stay at Hotel Chiusarelli.We are very pleased that you enjoyed everything about your stay, such as the cleanliness, the comfort, the quiet and the excellent location of the hotel, from which you can reach all the main tourist attractions and the shopping streets in just a few minutes.As for the lack of a lift, advertised on all booking websites, this is due to the fact that as the hotel dates back to 1870, it is classified, and due to the many architectural constraints no authorization can be given for the installation of a lift.We look forward to welcoming you again, for another pleasant stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

Dear Mr. David,Thank you for the excellent review of your stay at Hotel Chiusarelli.We are really happy that you enjoyed everything about your stay at the hotel: the beauty of the hotel building, the beautiful rooms, the excellent breakfast and the friendly and helpful staff, all characteristics that made your stay an excellent stay, and we thank you for appreciating it.We look forward to welcoming you again for another lovely stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

Dear Mrs. Cathy,Thank you for the excellent feedback on your stay at Hotel Chiusarelli.The hotel, its excellent location, the very good breakfast, everything contributed to making your stay a good one, and we thank you for appreciating and rewarding our work.We look forward to welcoming you again for another pleasant stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

Dear Mr. Richard,Regarding the negative criticism of your stay at the Hotel Chiusarelli, some things should be clarified.Upon your arrival at the hotel, upon your request for air conditioning, you were told that the air conditioning was no longer working: at the end of October the air conditioning was turned off because the system had to be changed at heating (at the end of October, due to Italian temperatures, air conditioning no longer makes sense, and people ask for heating).This was explained to you many times, and despite everything you complained, saying that you had to open the window to sleep, but given the noise coming from the street the receptionist on duty had to go into the street and tell the people walking or the traffic to be silent (but the road in front of the hotel is a public road, not a private one).As for the lack of an elevator, well publicized on all booking websites (including the one on which you made your reservation), this is due to the fact that being the hotel from 1870, it is classified, and due to the many architectural constraints no authorization may be given for the installation of a lift.As for the payment of the stay, you paid for all three nights you had booked (the third night could not be cancelled, and in any case the room remained at your disposal in case you returned).We are pleased that during your stay you appreciated the kindness of the staff, the excellent breakfast and the excellent location of the hotel.Best regards,Francesca Rosi,Director.

Dear Mrs. Pamela,Thank you for the feedback on your stay at Hotel Chiusarelli, even if it was not entirely positive.We are sorry that you did not find the bed and linen comfortable, but it should also be specified that the comfort of a bed, whether hard or soft, is always a very subjective thing, which varies from person to person.Best regards,Marco,reception desk.

Dear Mr. Charles,Thank you for the positive feedback on your stay at Hotel Chiusarelli.We are pleased that you enjoyed your stay at the hotel, and we hope to welcome you again for another pleasant stay.Best regards,Marco,reception desk.

Dear Mr. Ken,Thank you for the excellent review of your stay at Hotel Chiusarelli.We are really happy to know that you enjoyed everything about your stay at the hotel, starting with the hotel and its excellent location, the room with its comfort and cleanliness, the excellent breakfast and the friendly and helpful staff (it's always a real pleasure to help our guests with their luggage): thank you for appreciating all our work.We look forward to welcoming you again for another lovely stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

Dear Mrs. Marian,Thank you for the positive feedback on your hotel stay.We are pleased that you enjoyed your stay.As for the criticism regarding the lack of a lift, advertised on all booking websites, it should be specified that this depends on the fact that since the hotel dates back to 1870, it is classified, and due to the many architectural constraints no authorization can be given for the installation of an elevator.We hope to welcome you again in the future for another pleasant stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

Dear Mrs. Svetlana,Thank you for the positive feedback on your stay at Hotel Chiusarelli.We are pleased that you enjoyed your stay at the hotel, and we hope to welcome you again for another pleasant stay.Best regards,Marco,reception desk.

Dear Mrs. Cynthia,Thank you for the positive review of your stay at the Hotel Chiusarelli.It is always a real pleasure to know that our guests have enjoyed everything about their stay at the hotel, because by doing so our work is rewarded, and for this we thank you, and we look forward to welcoming you again to Siena and to Hotel Chiusarelli for another nice stay.Best regards,Marco,reception desk.

Dear Mrs. Kimberly,Thank you for the excellent review of your stay at Hotel Chiusarelli.We are really happy that you enjoyed everything about your stay at the hotel: the beauty of the hotel and its excellent location, the room with its comfort and its cleanliness, the friendly and helpful staff, everything has made your stay a good one, and we thank you for appreciating all our work.As for the parking, the closest to the hotel is the stadium car park, just a 2-minute walk away, paid during the day and free at night, while between 5 and 10 minutes on foot there are plenty of free car parks.We hope to welcome you in the future for another nice stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

Dear Mrs. Fiona,Thank you for the excellent review of your stay at Hotel Chiusarelli.We are happy to know that you enjoyed everything about your stay at the hotel, such as the beauty of the hotel, its cleanliness, the friendly and helpful staff, and in any case all the other characteristics that made your stay a good one: thank you for having appreciated everything.We look forward to welcoming you again for another lovely stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

Dear Mr. Darrell,Thank you for the excellent feedback of your stay at Hotel Chiusarelli.We are happy to know that you enjoyed everything about your stay at the hotel, such as the hotel as a whole, its cleanliness, the friendly and helpful staff, and in any case all the other characteristics that made your stay a good one: thank you for having appreciated everything.We look forward to welcoming you again for another lovely stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

Dear Mr. Neil,Thank you for the great review about your stay at the Hotel Chiusarelli.We are very pleased that you enjoyed everything about your stay at the hotel, such as the hotel and its excellent location, the room with its comfort and its cleanliness, the various car parks near the hotel, the good breakfast and the friendly and helpful staff: everything made your stay a good one, and we thank you for appreciating our work.As for the lack of a lift, advertised on all booking websites, this is due to the fact that as the hotel dates back to 1870, it is classified, and due to the many architectural constraints no authorization can be given for the installation of a lift.We hope to welcome you in the future for another nice stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

Dear Guest,Thank you for appreciating the cleanliness of the hotel and the friendly and helpful staff during your stay at the Hotel Chiusarelli.However, we cannot be happy about the negative criticism about the breakfast.Bananas were not present on the breakfast buffet at the time you were having breakfast (there were many other types of fruit available): upon your request, the breakfast staff brought them to you right away, as it should be; we don't think it's fair to criticize this, so much so that you have judged your stay so negatively.Best regards,Francesca Rosi,director.

Dear Guest,Thank you for the positive feedback on your stay at the Hotel Chiusarelli.We are pleased that during your stay at the hotel you have appreciated the hotel as a whole and the friendly and helpful staff, and we hope to welcome you again as our welcome guest for another pleasant stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

Cher Monsieur Patrick,Merci pour l'avis positif sur votre séjour à l'hôtel Chiusarelli.Nous sommes ravis que pendant votre séjour vous ayez apprécié l'hôtel dans son ensemble et sa propreté.Quant à l'absence d'ascenseur, annoncée sur tous les sites de réservation, cela est dû au fait que l'hôtel datant de 1870 est classé, et qu'en raison des nombreuses contraintes architecturales aucune autorisation ne peut être donnée pour l'installation d'un ascenseur. ascenseur.Nous vous attendons pour un nouveau séjour : ce sera un plaisir de vous accueillir à nouveau à Sienne et à l'Hôtel Chiusarelli.Cordialement,Marco,accueil.

Dear Mrs. Elizabeth,Thank you for the positive review of your stay at the Hotel Chiusarelli.We are happy that you were satisfied with your stay, that you have appreciated the hotel, its cleanliness, and in particular the friendly and helpful staff: it is always a real pleasure to welcome our guests in the best possible way, and to give them as much information as possible and advice to help them to have a great stay, and we thank you for appreciating it.We look forward to welcoming you again for another pleasant stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

Dear Mrs. Ana,Thank you for the positive feedback on your stay at Hotel Chiusarelli.We are very pleased that you were very satisfied with your stay at the hotel, and we look forward to welcoming you for another beautiful stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

Dear Mrs. Karin,Thank you for the excellent review of your stay at the hotel.We are happy that you enjoyed everything about your stay at the hotel, starting with the hotel and its great location, and also for all the other characteristics of the hotel that made your stay a great one.We look forward to welcoming you again for another lovely stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

Cher Mme Lynn,Nous sommes désolés pour le commentaire négatif sur votre séjour à l'Hôtel Chiusarelli, également parce que votre incident n'est pas la faute de l'hôtel, mais nous sommes heureux que vous ayez apprécié la beauté de l'hôtel, son excellent emplacement et sa propreté.À l'arrivée de nos clients, lorsque le petit parking de l'hôtel est plein, le personnel de l'hôtel indique toujours où se garer: le parking gratuit de l'"ex campino di San Prospero", qui est situé sous les murs forteresse, et c'est toujours gratuit (et en cela il n'y a jamais de marché hebdomadaire), ou le parking du stade, à seulement 2 minutes à pied de l'hôtel, payant le jour et gratuit la nuit.Nous ne recommandons jamais le stationnement payant de la forteresse, précisément parce que le mercredi a toujours lieu le marché hebdomadaire et que les voitures qui se trouvent sur le parking tôt le mercredi matin sont récupérées par la dépanneuse.De plus, des panneaux sont accrochés dans différentes zones de l'hôtel avec l'information de ne pas se garer sur le parking payant de la forteresse en raison du marché.Nous sommes désolés pour votre incident, mais cela est probablement dû au fait que vous pour erreur vous êtes garé dans le mauvais parking et non dans celui recommandé.Cordialement,Francesca Rosi,Directeur.

Dear Mrs. Jessica,Thank you for the excellent review of your stay at the Hotel Chiusarelli.We are happy that during your stay you appreciated the elegance and beauty of the hotel and its excellent location, the rooms with their comfort and cleanliness, the good breakfast and the friendly and helpful staff, characteristics that have made your stay a nice stay: thank you for appreciating everything.We look forward to welcoming you again for another lovely stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

Dear Mr.Anthony,Thank you for the positive review of your stay at the Hotel Chiusarelli.We are very pleased that you enjoyed your stay at the hotel, and in particular the hotel, its cleanliness, the friendly and helpful staff, and we hope to welcome you again in the future for another pleasant stay in Siena and at the Hotel Chiusarelli .Best regards,Marco,reception desk.

Dear Mr Garcia Jean,Thank you for the positive feedback on your stay at Hotel Chiusarelli.We are very pleased that you enjoyed your stay at the hotel, and we hope to welcome you in the future for another pleasant stay.Best regards,Marco,reception desk.

Cher hôte,Merci pour l'excellente critique sur votre séjour à l'Hôtel Chiusarelli.Nous sommes très heureux que vous ayez apprécié la beauté de l'hôtel et son excellent emplacement, l'excellent petit-déjeuner, le bon restaurant interne "Gli Orti di San Domenico", la gentillesse du personnel, le bon rapport qualité-prix : tout a fait de votre séjour un agréable séjour et nous vous remercions d'avoir apprécié tout notre travail.Nous vous attendons pour un nouveau séjour: ce sera un réel plaisir de vous compter à nouveau comme hôte de bienvenue.Cordialement,Marco,accueil

Dear Mrs. Theresa,Thank you for the good review about your stay at the Hotel Chiusarelli.We are glad that you enjoyed your stay at the hotel, such as the beauty of the hotel with many frescoes in the various halls and its excellent location, the rooms with their comfort and cleanliness, the good breakfast and the friendly and helpful staff: all this made your stay a good one, and we thank you for appreciating our work.We hope to welcome you again for another nice stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

Dear Guest,Thank you for the excellent review on your stay at the Hotel Chiusarelli.We are very pleased that during your stay you enjoyed the hotel and its excellent location, the room with its comfort and its cleanliness, the friendly and helpful staff, and in any case all the other characteristics of the hotel have contributed to making of your stay a good stay.We look forward to having you as our welcome guest again for another pleasant stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

Dear Mr. Mario,Thank you for the excellent feedback on your stay at the Hotel Chiusarelli.We are very pleased that you were very satisfied with your stay, and we look forward to having you as our welcome guest again for another pleasant stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

Dear Mrs. Fiona,Thank you for the excellent review on your stay at the Hotel Chiusarelli.We are very pleased that you were very satisfied with everything about your stay at the hotel, having particularly appreciated the hotel and its excellent location, from which you can reach all the main tourist attractions in just a few minutes, and we thank you very much for having appreciated the friendly and helpful staff: it's nice to know that with our work we managed to make you enjoy your stay, and as you point out, our reception is always open.We look forward to having you again as our welcome guest for another pleasant stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

Dear Mr. James,Thank you for the review on your stay at the Hotel Chiusarelli.We are pleased that during your stay you enjoyed the hotel, its excellent location, its cleanliness and the excellent breakfast, ideal for starting the day in the best possible way, while we are sorry that you did not find the bed comfortable, which is always a very subjective thing, which varies from person to person.We hope to have you again in the future as our welcome guest for a better stay than this if possible.Best regards,Marco,reception desk.

Dear Mr. Andrew,Thank you for the positive review of your stay at the Hotel Chiusarelli.We are glad that you enjoyed your stay, and in particular the hotel as a whole, its great location, its cleanliness, the friendly and helpful staff, and we hope to have you again as our welcome guest in the future for another pleasant stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.