My family and I had a great time at this resort. We stayed at Nizuc and were back and forth between Nizuc and Sunrise. Visitors can visit the grand for an additional charge (which we did not do).
The resort is massive, and you’ll likely have to hop on a golf cart of bus to navigate through the hotels depending on where you’re room is, but was not much of a hassle at all.
Nizuc was more calm and family oriented during our stay, where sunrise had a more lively environment with mixed ages. Sunrise also had a lot more options for dining and a much bigger pool. Our son is 4, and he had an amazing time at both resorts.
A few of the restaurants required reservations, which I’d recommend getting ahead of asap as spots fill up quickly. There are plenty of options that don’t require a reservation, and we did not have to wait to be seated once. Restaurants are open for a bulk of the day, and the room service menu runs around the clock. The food was good, plenty of options for our family despite being vegetarian, and were generally accommodating.
Both resorts have play places for little ones, and sunrise has an arcade for the slightly older kids. There is a bar at Nizuc and club at Sunrise dedicated specifically for adults. The resort does a great job offering shows/ live music to enjoy during the evenings and there are plenty of activities available for the kids.
Id recommend the spa and golf course as well