Excellent x 1000x! This is my 3rd time at this hotel! My only go to in Cancun on the Hotel Zone especially!! The property, the beach, the food, the comfort, and most importantly the staff is phenomenal. From Mike in concierge, fernando at front desk, joaquin and rafael greeting you, to the staff on the beach to josue and alberto with their amazing service at our breakfast everyday and the lady in red girls kindness danitza and michele, everyone is so so so amazing and wonderful! Such a pleasure to spend a few days with such a great team! The breakfast buffet is amazing, the room service as well, the rooms are so so clean and new, the housekeeping is phenomenal at their job for morning and turndown service. Thank you kempinski team a million times over can’t wait to be back again soon! can’t say enough great things!