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Beoordelingen van D'Resort at Downtown East

3.5 out of 5
D'Resort at Downtown East
1 Pasir Ris Close, Singapore

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 387 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 347 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 163 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 67 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 39 van 1003 beoordelingen" "

8,4/10

Netheid

8,2/10

Personeel en service

7,6/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Veerle

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Guest Services Manager op 17 aug 2023
Dear Veerle, we sincerely apologize for your recent stay experience. Please be assured that the Management takes a very serious view in maintaining and uplifting the service standards of the resort. We would appreciate if you could share more information with us so that we are able to improve our accommodations and services. Thank you for understanding and we look forward to hearing from you soon.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
leuk dat de pretpark ernaast was. de Resort is super groot en was te lang lopen iedere keer naar de kamer of naar de lobby. Geen stopcontact in de badkamer jammer. op de balkon was er helemaal niet eens stoelen om te zitten. ook niet eens een rek om je natte kleding op te hangen. En super duur om je kleren te laten wassen.
2 nachten verbleven in juli 2019
Reactie van Guest Services Manager op 27 jul 2019
Dear Guest, We appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services. Best Regards, Guest Services Manager

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in juli 2019
Reactie van Guest Services Manager op 19 jul 2019
Dear Guest,Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon! Regards, Guest Services Manager

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in april 2019
Reactie van Guest Services Manager op 23 apr 2019
Dear Guest, Thank you for staying with us and rating us. We look forward to have you with us soon! Best Regards, Guest Services Manager

10/10 – Uitstekend

Gary

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Rooms were a reasonable size so good value
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Alexandra

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I only stayed for one night as I had a long layover. I didn’t use many of the facilities but I loved that it was so close to Pasir Ris Park which was a lovely walk in the evening. Hotel bed was very comfortable and big, the room was spacious and the view of the sea was great.
1 nacht verbleven in april 2024
Reactie van Guest Services Manager op 2 mei 2024
Dear Alexandra, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

8/10 – Goed

Abdallah, Sydney

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great for a layover
1 nacht verbleven in februari 2024
Reactie van Guest Services Manager op 29 apr 2024
Dear Abdallah, thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

4/10 – Matig

Ian

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The staff was friendly and check-in was easy enough, given that we arrived around 11pm. The property is around a 15 min ride by taxi from Changi airport. Our low rating for this property is due pre-dominantly to the fact that there was limited amenities provided in the room. There were no tissues or hand towels provided. Given the name D'Resort, we were expecting something a little more "resorty".
1 nacht verbleven in april 2024
Reactie van Guest Services Manager op 18 apr 2024
Dear Ian, We appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services.

10/10 – Uitstekend

Alexis

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Mall near by for some shopping and food! Taxis available to explore as well
6 nachten verbleven in april 2024
Reactie van Guest Services Manager op 17 apr 2024
Dear Alexis,thank you for staying with us. We are delighted to hear of your positive experience at D'Resort and certainly look forward to having you with us again!

4/10 – Matig

Eva

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is big, so lots of walking. It being close to the shopping center and the airport was probably the only plus about this place. Once walked into the room, it was hot and humid. No AC - just a ceiling fan. No tissue paper available either. No toiletries. So if you don't have yout own, stop by the shopping center. This place is very cheap on their guests. Would not recommend.
3 nachten verbleven in april 2024
Reactie van Guest Services Manager op 12 apr 2024
Dear Eva, we appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services. We would like to take this opportunity to clarify that aircon and ceiling fan are available in the standard quadruple room.

10/10 – Uitstekend

Zainurrahman

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Aaesome
2 nachten verbleven in april 2024
Reactie van Guest Services Manager op 12 apr 2024
Dear Zainurrahman, Thank you for staying with us at D'Resort @ Downtown East. We are thrilled to hear of your wonderful recommendation and glad that you have enjoyed your stay with us. We look forward to welcoming you back soon!

10/10 – Uitstekend

SHYAM KUAMR

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The place is good and kids loved it. Need some more info of shops n stuff to do around.
4 nachten verbleven in april 2024
Reactie van Guest Services Manager op 11 apr 2024
Dear Shyam Kuamr, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

10/10 – Uitstekend

Shinichi

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
自然が豊富でとても良い。 リラックス出来た。
3 nachten verbleven in april 2024
Reactie van Guest Services Manager op 7 apr 2024
Dear Shinichi, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

8/10 – Goed

Alfred

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A good place to be in - the photos with the pool are for wild wild wet not the hotel, you have to pay for entry.
9 nachten verbleven in februari 2024
Reactie van Guest Services Manager op 5 apr 2024
Dear Alfred, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

6/10 – Redelijk

AYUMI

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
It was clean
1 nacht verbleven in maart 2024
Reactie van Guest Services Manager op 1 apr 2024
Dear AYUMI, We appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services.

10/10 – Uitstekend

Matthew

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and comfortable hotel with friendly staff and in such a great location. Highly recommend it, especially for families.
1 nacht verbleven in maart 2024
Reactie van Guest Services Manager op 27 mrt 2024
Dear Matthew, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

6/10 – Redelijk

Toshifumi

Reisde met familie en kleine kinderen
Positief: Personeel en service
It takes 5-10minutes walk to nearlest shopping area. Except that, it is convinient to stay.
1 nacht verbleven in maart 2024
Reactie van Guest Services Manager op 25 mrt 2024
Dear Tohshifumi, We appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services.

10/10 – Uitstekend

Andrew

1 nacht verbleven in maart 2024
Reactie van Guest Services Manager op 15 apr 2024
Dear Andrew, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

4/10 – Matig

Claudia

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room smelled horribly. Like mould. Very loud. Old, used. No real blankets. Not very helpful staff.
2 nachten verbleven in maart 2024
Reactie van Guest Services Manager op 18 mrt 2024
Dear Claudia, we appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services. May we clarify if you have reported the issue to our Front Desk during your stay with us?

8/10 – Goed

Collete, Goole

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
More for families than solo travelers but still a nice comfortable stay .
1 nacht verbleven in maart 2024
Reactie van Guest Services Manager op 18 mrt 2024
Dear Collete, thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

8/10 – Goed

Aaron

3 nachten verbleven in maart 2024
Reactie van Guest Services Manager op 18 mrt 2024
Dear Aaron, thank you for the positive review. We look forward to having you with us again!

10/10 – Uitstekend

kuan

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place for families. Beach is back of the property. Great for children who love water sports. Bring sun block.
2 nachten verbleven in maart 2024
Reactie van Guest Services Manager op 12 mrt 2024
Dear Kuan, thank you for staying with us. We are delighted to hear of your positive experience at D'Resort and certainly look forward to having you with us again!

8/10 – Goed

chaminda

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Overall good place
1 nacht verbleven in maart 2024
Reactie van Guest Services Manager op 12 mrt 2024
Dear Chaminda, thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

10/10 – Uitstekend

GRACIA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice accommodation and friendly staffs.
1 nacht verbleven in maart 2024
Reactie van Guest Services Manager op 11 mrt 2024
Dear Gracia, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

10/10 – Uitstekend

Victor

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lots of amenities and activities for the young and old
2 nachten verbleven in maart 2024
Reactie van Guest Services Manager op 12 mrt 2024
Dear Victor, thank you for staying with us. We are delighted to hear of your positive experience at D'Resort and certainly look forward to having you with us again!

8/10 – Goed

Mukesh

Reisde met familie
Remote location not close to smart. Long walk to room
2 nachten verbleven in maart 2024
Reactie van Guest Services Manager op 11 mrt 2024
Dear Mukesh, We appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services.

6/10 – Redelijk

Xin Yee

1 nacht verbleven in maart 2024
Reactie van Guest Services Manager op 25 mrt 2024
Dear Xin Yee, thank you for the review. We would appreciate if you could share more information with us so that we can improve on our service standards. Thank you for understanding and we look forward to hear from you soon.

10/10 – Uitstekend

Thu Trang

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is the second time I stay here and I am very satisfied. The room is spacious, location is convenient, and the staff are very helpful!
1 nacht verbleven in maart 2024
Reactie van Guest Services Manager op 8 mrt 2024
Dear Thu Trang, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

8/10 – Goed

Amar

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great Service
1 nacht verbleven in februari 2024
Reactie van Guest Services Manager op 4 mrt 2024
Dear Amar, thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

8/10 – Goed

Amar

1 nacht verbleven in februari 2024
Reactie van Guest Services Manager op 4 mrt 2024
Dear Amar, thank you for the positive review. We look forward to having you with us again!

8/10 – Goed

Eun Kyoung

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
공항과 가까워 이용했습니다. 생각보다 큰 규모에 리조트였고 정원도 예뻤어요 하지만 방에 작은 개미들이 많아 다시 방문은 고민이 되네요
1 nacht verbleven in februari 2024
Reactie van Guest Services Manager op 4 mrt 2024
Dear Eun Kyoung, we appreciate that you have taken the time to share the compliments of your experience with us and the service we can improve on. May we also clarify if you have reported the issue to our Front Desk during your stay with us?

10/10 – Uitstekend

William

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean
1 nacht verbleven in februari 2024
Reactie van Guest Services Manager op 27 feb 2024
Dear William, thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

10/10 – Uitstekend

Doug

1 nacht verbleven in februari 2024
Reactie van Guest Services Manager op 21 mrt 2024
Dear Doug, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

10/10 – Uitstekend

Rosemarie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is well maintained and excellent amenities. Customer Service is good
3 nachten verbleven in februari 2024
Reactie van Guest Services Manager op 23 feb 2024
Dear Rosemarie, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

10/10 – Uitstekend

Willem

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Big room with 2 queen size beds, not like the usual Asian hotels. Friendly staff, quick check in. Staff called a tax for us
1 nacht verbleven in februari 2024
Reactie van Guest Services Manager op 23 feb 2024
Dear Willem, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

6/10 – Redelijk

Robert, Brisbane

Reisde met partner
Hotel was difficult to find in complex.Taxi driver drove us to a different spot to disembark.Needed to walk over 1km and up a ramp in the heat to get to checkin area.My wife asked for a drink of water on arrival and she NEVER got it ! Had to wait until we got into the room to get a drink of water !! The area at checkin was very quiet with 3 girl agents behind the desk.No one was forthcoming to check us in ?! Also front area had orange peel scattered around the floor also oranges slices just lying on the tile floor with no one attempting to clean it up..?? Very Odd !
1 nacht verbleven in februari 2024
Reactie van Guest Services Manager op 20 feb 2024
Dear Robert, we appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services. Thank you for the opportunity to clarify that the peeled oranges are a part of the Lion Dance that we celebrate during Chinese New Year. Thank you for your understanding.

10/10 – Uitstekend

Hong Bee

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What i didn't like is the parking fee i need to pay, since i m stay so why do i need to pay for parking.
1 nacht verbleven in februari 2024
Reactie van Guest Services Manager op 20 feb 2024
Dear Hong Bee, We appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services.

10/10 – Uitstekend

Dawn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Guest Services Manager op 20 feb 2024
Dear Dawn, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

10/10 – Uitstekend

Kyle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel staff were very nice. Our room was huge! Bedroom and washroom was very clean. The air conditioning can get very cold which was a plus! Only thing that can be improved is to have some sort of mirror in the bedroom. The lighting in the washroom was very dim and it was hard to see in that mirror.
Reactie van Guest Services Manager op 13 feb 2024
Dear Kyle, Thank you for staying with us at D'Resort @ Downtown East. We appreciate your positive suggestion, which is indeed important to us. We will take your suggestion into consideration and review it as part of our ongoing efforts to improve our overall guest experience. Once again, we thank you for your invaluable feedback and we look forward to receiving your continuous support.

10/10 – Uitstekend

Asif

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great service
1 nacht verbleven in februari 2024
Reactie van Guest Services Manager op 13 feb 2024
Dear Asif, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

10/10 – Uitstekend

David

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed here for a quick sleepover before flying out the next morning. Easy enough to get to from the airport and the lady who assisted us check in (late at night) was lovely and helpful. Room was quirky and the kids loved the bunk bed. Nice touch having a puzzle for kids where the answers acted as the combination to a padlock on a treasure chest in the room which had free goodies inside. We managed to crack it before we left at 6am ;) Would love to come back and stay for longer as water park and facilities looked very cool.
1 nacht verbleven in januari 2024
Reactie van Guest Services Manager op 25 jan 2024
Dear David, Thank you for staying with us. We are delighted to hear of your positive experience at D'Resort and certainly look forward to having you with us again!

6/10 – Redelijk

GWANTAE

Reisde met familie
Positief: Personeel en service, comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Guest Services Manager op 25 jan 2024
Dear Gwantae, we sincerely apologize for your recent stay experience. Please be assured that the Management takes a very serious view in maintaining and uplifting the service standards of the resort. We would appreciate if you could share more information with us so that we can investigate the mentioned matters. Thank you for understanding and we look forward to hear from you soon.

8/10 – Goed

Abigayl

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Everything’s good so far except for our room that’s different from what we originally booked, but they’re able to accommodate it. We just had to wait for it to be ready. We didn’t get a chance to try their waterpark. Hopefully next time when we go back again. Thanks!
Reactie van Guest Services Manager op 24 jan 2024
Dear Abigayl, thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

10/10 – Uitstekend

Loday

1 nacht verbleven in januari 2024
Reactie van Guest Services Manager op 23 jan 2024
Dear Loday, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

10/10 – Uitstekend

Joan

1 nacht verbleven in januari 2024
Reactie van Guest Services Manager op 19 jan 2024
Dear Joan, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

10/10 – Uitstekend

Wonyoung

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
6 nachten verbleven in december 2023
Reactie van Guest Services Manager op 16 jan 2024
Dear Wonyoung, thank you for the positive review. We look forward to having you with us again!

6/10 – Redelijk

Jackie

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Ok, mest til familier
Servicen var rigtig god, de var søde og imødekommende. Køleskabet lugtede jordslået, hvilket gjorde at værelset lugtede og var ubehageligt. De prøvede at rengøre da vi sagde det, men lugten hang ved. Vandlandet var fint, og da vi kom off season var der ingen kø.
4 nachten verbleven in januari 2024
Reactie van Guest Services Manager op 15 jan 2024
Dear Jackie, we appreciate that you have taken the time to share the compliments of your experience with us and the service we can improve on. Thank you for staying with us and we look forward to welcoming you back to D’Resort in the not-too-distant future.

10/10 – Uitstekend

Nanette

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Guest Services Manager op 15 jan 2024
Dear Nanette, thank you for the positive review. We look forward to having you with us again!

6/10 – Redelijk

Chiho

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Guest Services Manager op 15 jan 2024
Dear Chiho, thank you for the review. We would appreciate if you could share more information with us so that we can improve on our service standards. Thank you for understanding and we look forward to hear from you soon.

8/10 – Goed

Sangeetha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice ..
3 nachten verbleven in januari 2024
Reactie van Guest Services Manager op 15 jan 2024
Dear Sangeetha, thank you for the review. We look forward to having you with us again!