Dear kimi,Thank you for leaving a five star review and compliments for our lovely hospitality team. Your kind compliments will motivate us to do even better to delight our guests and create a memorable experience for all. Our hotel location is very popular with travellers for our close proximity to many eateries, public transport and convenient amenities. We hope you had a great time touring Singapore and look forward to welcoming you back soon.Warm Regards,RolandGuest Experience Executive

Dear Guest,Thank you for choosing to stay with us. The compact configuration of our rooms and bathrooms is a direct result of Singapore's land constraints. Nevertheless, our rooms have been carefully designed to balance comfort and affordability. Refrigerators are available at our higher-tier rooms and our welcoming front desk staff would be glad to recommend the relevant rooms if you require a refrigerator during your stay. Please do inform our Front Desk for any assistance with our facilities. It is our hope to welcome you back in the near future. Warm Regards,RolandGuest Experience Executive

Dear Kristin,We appreciate your review and thank you for staying with us. We look forward to welcome you back to enjoy the cosy and affordable accommodations which our hotel is known for.Warm Regards,RolandGuest Experience Executive

Dear Solomon,Thank you for leaving an awesome review! We are thrilled to learn that your stay was an impeccable one with our comfortable rooms, accessible location and warm service. We are also pleased to hear that you have very felt safe while staying with us in this authentic neighbourhood of Singapore. Unlimited hot water is available in the room, the heater needs to be switched on via a switch just outside the bathroom. We can’t wait to welcome you back for another memorable experience at our hotel!Warm Regards,RolandGuest Experience Executive

Dear Tram,Thank you for sharing your positive stay experience. We hope we will have the opportunity to serve you again in the future and that you will enjoy the comfortable and affordable rooms that many of our returning guests have always enjoyed.Warm Regards,RolandGuest Experience Executive

Dear Nadine,The Hotel Team is humbled and grateful to receive your kind words for our hotel and wonderful team. We are pretty sure all our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Your kind compliments had been relayed to the Hotel Team and we look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

Dear MOHAN,We are delighted to hear that you had a great time staying with us. It has definitely been our immense pleasure to have provided you with an excellent hotel experience and we certainly look forward to another opportunity to do so again soon.Warm Regards,RolandGuest Experience Executive

Dear Saori,We are happy to hear of your compliments. We strive to provide great value and we are always here to ensure that your stay with us is comfortable. It is a delight to hear we made an impression! We hope you will think of us the next time you are making a trip to Singapore.Warm Regards,RolandGuest Experience Executive

Dear Thai,Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. It is our pleasure to be of service to you and we look forward to serving you again. Warm Regards,RolandGuest Experience Executive

Dear Alejandro,Thank you for highlighting that our hotel is located in close proximity to many local eateries and public transport. We strive to make each stay as comfortable and affordable for all our guests and we are pleased to have met your expectations. We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive

Dear Keiji,Thank you for leaving a five star review and compliments for our lovely hospitality team. We are delighted to hear that you have enjoyed the complimentary early check-in services from us. Your positive rating is the best motivation for our staff to continue delivering service excellence to all our valued guests. Thank you again for giving us a perfect rating and for recommending our hotel to other travellers. Warm Regards,RolandGuest Experience Executive

Dear Peter,Thank you for leaving a perfect rating review! We take pride in catering to our guests’ needs the best way we can and your positive rating is the best motivation for our staff to continue delivering service excellence to all our valued guests. Thank you again for giving us a perfect rating and for recommending our hotel to other travellers. Warm Regards,RolandGuest Experience Executive

Dear Kien-Hon,Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are pretty sure all our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

Dear alysa,We appreciate your review and thank you for staying with us. It is our pleasure to be of service to you and we look forward to serving you again.Warm Regards,RolandGuest Experience Executive

Dear Hossain,Thank you for leaving a five star review and compliments for our lovely hospitality team. It has definitely been our immense pleasure to have provided you with an excellent hotel experience and we certainly look forward to another opportunity to do so again soon.Warm Regards,RolandGuest Experience Executive

Dear Saori,Thank you for leaving a five star review for our hotel! We strive to provide great value and we are always here to ensure that your stay with us is comfortable. It is a delight to hear we made an impression! Unlimited hot water is available in the room, the heater needs to be switched on via a switch just outside the bathroom. We hope you will think of us the next time you are making a trip to Singapore. Warm Regards,RolandGuest Experience Executive

Dear Mohan,The Hotel Team is delighted to receive your awesome review rating! We would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

Dear Alysa,Thank you for choosing to stay with us. We hope you had a great time touring Singapore and look forward to welcoming you back soon.Warm Regards,RolandGuest Experience Executive

Dear Saori,We are delighted to learn of your positive comments concerning your hotel stay. It is our pleasure to be of service to you and we look forward to serving you again!Warm Regards,RolandGuest Experience Executive

Dear Sik Kam,Thank you for giving us an awesome rating! We look forward to welcoming you back and experience our Fragrance hospitality!Warm Regards,RolandGuest Experience Executive

Dear Chun Liang,Thank you for choosing Fragrance Hotel Rose as your preferred accommodation choice here in Singapore and awarding us with a perfect score. We look forward to welcoming you back again.Warm Regards, Stanley Guest Relations Executive

Dear Yeong Xuan,Thank you for your valuable feedback. We apologise for this lapse and we have already informed our laundry to be more stringent in their quality checks before delivering clean linen back to the hotel. Warm Regards, Stanley Guest Relations Executive

Dear XING HAN,Thank you for choosing our hotel as your preferred accommodation choice in Singapore. We look forward to welcoming you back to our hotel in the future.Warm Regards, Stanley Guest Relations Executive

Dear Hotel Guest, Thank you for choosing to stay at Fragrance Hotel Rose. We are thrilled that we are able to meet to your stay expectations. We look forward to welcoming you back soon! Regards, Cynthia Senior Customer Relations Executive

Dear Farid, We are sorry to hear that the room was not up to the standard you had come to expect from us. Thank you for your feedback as it is essential in our continuous efforts to improve our service standards and facilities. Regards, Cynthia Senior Customer Relations Executive

Dear Wai Phu, It is a delight the hotel is able to fulfill all expectations of your stay. The Hotel Team is thankful for your excellent stay rating and hopes to welcome you through our doors again. Regards, Cynthia Senior Customer Relations Executive

Dear Hotel Guest, Thank you for sharing your stay experience with the Hotel Team. Our bathroom amenities include a 2-in-1 shampoo and shower gel, in addition to the dental kits, shower caps and a hair dryer. We had also noted your comment regarding the room space. Singapore is a small island city-state, whereby all buildings, including hotels across our city are affected by the land constraint. As such, this results in a generally more compact configuration of the hotel rooms. Nevertheless, our room offerings have been designed to provide a delightful environment for our guests without compromising comfort. We hope to remain your hotel of choice in this area and we look forward to welcoming you back. Regards, Jack Chee Senior Customer Relations Manager