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Beoordelingen van Castillo Inn

2.5 out of 5
Castillo Inn
110 San Marco Ave., St. Augustine, FL

Beoordelingen

6,8
Gastenscore: 10 - Uitstekend. 140 van 613 beoordelingen" "
Gastenscore: 8 - Goed. 169 van 613 beoordelingen" "
Gastenscore: 6 - Redelijk. 135 van 613 beoordelingen" "
Gastenscore: 4 - Matig. 78 van 613 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 91 van 613 beoordelingen" "

6,8/10

Netheid

7,6/10

Personeel en service

5,6/10

Voorzieningen

6,0/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Robert

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location for me and my finances to get to place by foot
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Joseph

Reisde met partner
Positief: Netheid, personeel en service
Dollar for dollar a clean, comfortable stay. No frills available on site but we spend most of the time in town than in the hotel
1 nacht verbleven in april 2024

6/10 – Redelijk

Ruth

Reisde met familie
Positief: Netheid, personeel en service
The price was right. Especially for St Augustine. Close to everything so if you want to save money and be able to walk everywhere this is the place for you. Not the fanciest place but not the worst either. I felt safe. Sheets were high quality and I slept sound all night. Would stay here again.
1 nacht verbleven in april 2024

4/10 – Matig

Greg

Negatief: Netheid, staat van de accommodatie en faciliteiten
Whole property is subpar for this area, in desperate need of updating throughout. bare minimum as far as furnishings and cleanliness, towels, etc. limited outlets. bed was way too flimsey/soft, bedding very dated, poor quality.
2 nachten verbleven in februari 2024

4/10 – Matig

kathy

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
We have stayed at this motel twice. So I guess it’s just what room you get . I think we were the only room with a paper blind that didn’t quite fit the window about 2 inches on each side was a little concerning. In the bathroom above the showerhead was a hole that they patched up with cardboard and duct tape. And there was a light outside of the window, so no matter what time it was in the middle of the night, it looked like it was 3 o’clock in the day.staff is very friendly . And the room that I had gotten before was great.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Arlene

Unique cozy stay ~ staff is kind
7 nachten verbleven in februari 2024

6/10 – Redelijk

Kathryn

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

6/10 – Redelijk

Laurel

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Great Location
This was my second time staying at the Castillo Inn. It is a wonderful location, with just a short walk to the city historic section. The rooms themselves are very clean. The staff was very pleasant. The beds were comfortable. It is a very basic facility, however. Simple things could really improve the stay. (i.e. Tissues in the bathroom; coffee available in the lobby.) For a comfortable, reasonably priced place near downtown, the Castillo Inn is the answer.
2 nachten verbleven in februari 2024

6/10 – Redelijk

joseph

Zakenreiziger
Positief: Netheid
Served it purpose
Served its purpose while in the area on business. Bed was a bit creeky which was a bit annoying but other than that it was your standard no frills motel.
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Scott

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room was extremely dirty and rundown. There were no curtains on the window, just some blinds that did not extend across the full width. I cancelled my second night, and the owner was very apologetic for putting me in that room, but they were fully booked. She offered another room, which was in much better shape, but I declined.
2 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Sharon

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is a DUMP!!! I don't have enough space to write everything wrong with this place. Felt like I was at the Bates Motel or a psych hospital room. Should have left 15 minutes in. Only saving grace was we could walk everywhere we wanted to go. No soap, shampoo, conditioner, one roll of toilet paper on the holder and dingy, thin towels. Just for starters. All I can recommend is to stay away unless nothing matters to you but location
2 nachten verbleven in januari 2024

6/10 – Redelijk

Kraig

Reisde met partner
Negatief: Voorzieningen
Close to alot to do around fort. Easy checkin, very basic room no coffee pot of any kind, some outlets didnt work. But for a place to lay your head a good price compared to others.
1 nacht verbleven in januari 2024

6/10 – Redelijk

DAVID

Reisde met partner
Negatief: Netheid, voorzieningen
FLOORS HAVE NOT BEEN CLEANED AT ALL. A PRODUCT CALLED BLEACH, WOULD DO WONDERS FOR BATHROOM AND SHOWER AREA. WILL NOT BE GOING BACK HERE
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Zac

3 nachten verbleven in december 2023

2/10 – Ontzettend slecht

RAUL

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Unfortunately this property is not up to standards. The rooms have a funny smell. All the items in the room were probably picked up at a garage sale. The pillows, bed coverings, etc. do not look new. There was no hot water. It came back once, but then disappeared again. The staff was kind, and respectful, but I am sure they too know that this place should be demolished, and rebuilt brand new. The images on Expedia's web site are very misleading. I do expect a full refund for this stay. Taking a shower in very cold water when it was very cold outside is not what my doctor recommends. Looking forward to hearing back from somebody.
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

PABLO

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The only good thing about it is the convenient location. Not recommended for families, we did not stay the second night we booked. Rooms need a redo and proper cleaning, bedding and towels are old and stained.
2 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Rene

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The towels are very very dirty and stained, bad smell in mattresses and pillows. We had to go buy towels.
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Magdely

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
The room and the towels extremely dirty. Uncomfortable beds. Do not stay here!!!
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Roman

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

6/10 – Redelijk

Zuheyla

Positief: Personeel en service
1 nacht verbleven in december 2023

10/10 – Uitstekend

Maria

2 nachten verbleven in december 2023

8/10 – Goed

michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023

6/10 – Redelijk

Inge

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

6/10 – Redelijk

Real

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

8/10 – Goed

Jarod

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Met my expectations
It was as described, nothing more or less. I had a positive experience and the value was worth the price.
2 nachten verbleven in oktober 2023

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten
The motel was definitely not the nicest place…the lady at the front office wasn’t very friendly. We got into the room & noticed a big glob of hair in the bathtub, which kind of turned our stomachs. There was a hole in the bathroom wall, stuffed with toilet paper. No tissues or blow dryer to be found. Furniture was very old and unappealing. Room was fairly good sized and the bed wasn’t too bad, but wouldn’t stay there again. It was $150, which was alot less than other places around Xmas time, but a pretty good hike to the main areas. Toilet was very short…it was a long was down! 😜
1 nacht verbleven in december 2023

10/10 – Uitstekend

Stephanie

Positief: Voorzieningen
The building is old but the room was very clean and the bed was extremely comfortable. I would stay again.
2 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Michael

Negatief: Staat van de accommodatie en faciliteiten
Over priced dive. I paid less at other hotels and got a lot more. No coffee. No breakfast. No facilities. Small TV. Just a motel
1 nacht verbleven in november 2023

8/10 – Goed

Eliison

1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Alaina

Reisde met familie
Negatief: Comfort kamer
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Carlos

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelent
3 nachten verbleven in oktober 2023

6/10 – Redelijk

Leonel

Negatief: Netheid
dirty towels
They left dirty towels in the room
1 nacht verbleven in oktober 2023

8/10 – Goed

Jason T

Positief: Netheid, personeel en service en comfort kamer
Clearly under going renovations however they allowed us to check in early and leave our car after check out so we could grab lunch. Very close to downtown (walkable). Looking forward to stopping back once renovations are complete.
1 nacht verbleven in oktober 2023

6/10 – Redelijk

James, Tampa

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
This is a property in transition, moving from Scottish Inn to Castillo Inn. The rooms are clearly being updated, the property is receiving attention, and the work seems ongoing. Also, this is a motel, not a high end boutique hotel. It's pricing is aligned with that. So set your expectations appropriately. That said, we stayed for four days. The location is awesome - across the street from the original Church site, and just a few minutes walk to the mail attraction. Literally under five minutes to the Jail and 'Fountain of Youth'. A couple more minutes to Ripleys, and only 10 minutes to the Fort and Old Town. We didn't drive the whole time we were there except for the last day when we drove to the Cathedral - that literally took longer to drive and park than it would have taken to walk. Our room was large and refurnished with ceramic tile floors and what looks like marble bathrooms. The bed was comfortable and the bedding excellent - and the room was quiet. Internet was fast enough for my wife to get in a day's work. There were some things they can do to make it better - new fixtures perhaps, but all in all, a good value and great location. We'll stay there again.
4 nachten verbleven in oktober 2023

10/10 – Uitstekend

Lorinda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Location, attention to details and price!!
for an older model hotel, the Castillo Inn is verywell tended. Our room was airly spacious, had tile floors and surprosingly confortable beds and really great pillows. We had a refrigerator and microwave. The bathroom is small and lacks counter space.. the shower lacks a place to put your soap. The caretaker was very attentive to details. The location is right along A1A with shops and restaurants within walking distance, as is the fort. For the money, this is a real nice stay.
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Jose

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Terrible place, it was dirty, it smell like garbage in the room, costumer service was horrible, everything about this place was bad

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service
I visit St Augustine several times a year and find the Castillo the best value in town. My room has always been exceptionally clean with free on site parking. It is “no frills” but what I save in $ I use for entertaining which is a short pleasant walk away. We have spent twice as much on B&B’s in town but what we enjoy bar and restaurant hopping than spending the time and the extra money at these locations
2 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

yariana

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
That the must nasty place I stay on my live... the bed darty and one of the towel was with poop. When
1 nacht verbleven in oktober 2023

4/10 – Matig

Daniel

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ok place but room smelled and towels were dirty
The room smelled and the towels were dirty! We exchanged them and they smelled aweful we were stuck and had nowhere else to go. It was aweful
2 nachten verbleven in september 2023

10/10 – Uitstekend

Joel

Positief: Netheid, personeel en service
Great location..... ignore the negative reviews. Its older so its not the mariott but its clean and comfortable
2 nachten verbleven in september 2023

8/10 – Goed

Michelle

Positief: Netheid, personeel en service
Pleasantly surprised. Nice staff. It was clean. Everything worked. Only stayed one night for a local event so we were there to just sleep and shower but it was good.
1 nacht verbleven in september 2023

10/10 – Uitstekend

PAMELA

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great little place to stay.
1 nacht verbleven in september 2023

6/10 – Redelijk

Patricia

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The cleanness was very poor for the money they charge is not worthy. the refrigerator was dirty, and the blankets smell horrible. I don't think they wash those blankets every time people leave their place. The location was great for the rest I do not like it.
3 nachten verbleven in september 2023

2/10 – Ontzettend slecht

Adriano

Reisde met een groep
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
While is cheap and accessible it has the worst staff I have seen in my life. They are rude and will not hesitate to offend you if you ask questions.
2 nachten verbleven in september 2023

10/10 – Uitstekend

ALEXIS

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was friendly and the resort is well located, closed to mayor places of interest.
1 nacht verbleven in september 2023

6/10 – Redelijk

john

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a weekend stay for the wife and I. Easy walking. Staff was very nice , hotel is not perfect but it was great for a place to sleep , would stay again. Bed was comfy and area was quiet.
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

MICHEAL, Savannah

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location & price was great, also liked the Historical 400 year old oak tree onsite
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Mark

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Honestly the worst hotel I've ever stayed at. Positive are rooms are large and cold. Door to bathroom was broken off hinges, you could see into the room through the blinds when closed, television was extremely small and sound was barely understandable. Exposed cables, headboard is a piece of plywood nailed to the wall, bathroom window glass was shattered, parking is atrocious, etc. Maybe if they charged under $30 a night it would be worth it. Many better properties in the area are cheaper than the Castillo Inn. Unfortunately we booked online and they would not let us cancel without charging us anyway. Enjoy your vacation and book somewhere else!
2 nachten verbleven in augustus 2023

8/10 – Goed

Alicia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay for a great deal
Room was clearly just renovated and very clean! The bed was much more comfortable than many other chain hotels around the same price. Only issue was the bathroom door wouldn't close all the way and slid across the floor, but this really wasn't a big deal
4 nachten verbleven in augustus 2023