The hotel was hard to find, as the address listed is Lindbergh Blvd but it is not even visible from Lindbergh, and you have to take 2 different streets to arrive at the hotel. At check in I was initially ignored by the front desk staff, who were in shift change and were bringing each other up to speed about the problem guests; I had the impression that this hotel was a half-way house for transitioning criminals back into society. I declined to consent to leaving a deposit, as it said that the refund would be issued at the sole discretion of the front desk clerk. When I expressed concern about the damage deposit, the clerk stated that "people are eating chutney in the bed, and we have to buy new sheets". There was an unmistakable odor of marijuana and a dog was running through the lobby. The room turned out to be subpar and lacking in essentials - the remote was missing, carpet was stained and dirty (like it hadn't been vacuumed in weeks). The bathtub was dirty, missing the shower head and the shower curtain, and the handle for the hot water was a wrench!! The light switch inside the door didn't work, and this was the darkest room I'd ever walked into. When the toilet was flushed, it produced a very loud noise. I was concerned about the quality of the food considering the cleanliness of the room etc, so I did not partake of the breakfast. This was the worst hotel experience I've ever had.
