Thank you so much for your very generous rating John. A pleasure having you as our guest.

Georgianne we are very sorry to here you were not satisfied with your recent stay. We will be sure to share your feedback with our team and do our best to do a better job going forward.

Thank you for your feedback Lorin. Our apologies for your disappointment.

Music to our ears Mikhail. Thank you for your wonderful feedback.

Meral we are so sorry to hear about the frustrations you had with Housekeeping. We will certainly share your feedback with our team and do our best to improve going forward.

Scott thank you! Glad you enjoyed your stay.

Thank you for your feedback Ashley. Our apologies for those things that fell short of your expectations.

Wonderful to hear Stephanie! Thank you for your generous rating. Hope to see you again soon.

Andrea just what we LOVE to hear. Thank you for your very kind rating. Look forward to seeing you again.

Katrina thank you! We are so glad you enjoyed your visit.

Amazing is our favorite word Jason. Thank you! A pleasure having you as our guest.

Shannon could we be any more grateful than to be called "Heaven"? Thank you!! So glad you enjoyed your stay. And we can't wait to have you back to see us again.

Our apologies for falling far short of your expectations.

We appreciate your feedback Shelita and your very generous rating.

We appreciate your feedback Michelle. Our apologies for anything that fell short of your expectations. A pleasure have you as our guest.

Amazing is just what we love to hear. Thank you Katherine!

Daisy thank you for your generous rating. A pleasure having you as our guest.

Thank you for your feedback Carolyn. Our apologies for anything that did not meet your expectations.

Thank you for your generous rating Frank. Hope to see you again soon.

Fila thank you for your very generous rating. Hope to see you again soon.

Wonderful to hear Anna. Thank you for your 5 out of 5 rating. Hope to see you again soon.

Thank you for your feedback Nicholas. Our apologies for your disappointment.

Glad you enjoyed your stay Scott. Thank you for your generous rating.

Thank you Alex. So glad you enjoyed your stay. Hope to see you again soon.

Music to our ears. Thank you!

Thank you Joey! We appreciate your loyalty. A pleasure having you as our guest.

Troy thank you! We are thrilled you had a 5 out of 5 stay. Hope to see you again soon.

Christina we are truly sorry for your frustrations. We have shared them with our team and will work hard going forward to ensure it doesn't happen again.

Gretchen we are very sorry for anything that did not meet your satisfaction. Thank you for your feedback.

We are very sorry to hear about your disappointing visit. We will share your comments with our team and do our best to improve.

Sara we are very sorry to hear about the frustrations you encountered during your stay. We will certain do our best to do better in the future.

Cory thank you for that kind feedback. So glad you enjoyed your stay.

Kim thank you! So glad you enjoyed your stay. Hope to see you again soon.

Thank you for your feedback Mina. Greatly appreciated.

Our apologies Mahesh for anything that fell short of your expectations. Thank you for your feedback.

Cindy music to our ears! Thank you. We are thrilled you enjoyed your stay and hope to see you again soon.

Harry that you for your very generous rating and review. Look forward to your next visit.

Rebecca we certainly appreciate your valuable feedback. And we hope you will except our sincere apologies for the number of frustrations you experienced. We will make our team aware of the issues you came across and do our best to improve.

Thank you for your feedback Linda. Our apologies for your disappointment with the fees. Please know we are continually reviewing our website to ensure any additional costs are very transparent to our guests at the time of booking. We also review the resort fee as we wish it to include as many amenities as possible to take care of our variety of clientele and currently includes WiFi; bike rentals; morning yoga; pool & beach activities; 1 hour non-motorized water sports 9am-12pm; 2 bottled waters daily; photo shoot with 1 print; Clearwater Beach Fitness access; kids crafts & games; 10% off spa merchandise. We are working with our team to ensure they are explaining the amenities available with accuracy. Again our sincere apologies.

Adrian we are very sorry for the frustrations you experienced. We will forward your feedback to our mgt team for review. And we will do our best to improve going forward.

Our sincere apologies your visit fell short of your expectations Chris. Please know we are continually reviewing our website to ensure any additional costs are very transparent to our guests at the time of booking. We also review the resort fee as we wish it to include as many amenities as possible to take care of our variety of clientele and currently includes WiFi; bike rentals; morning yoga; pool & beach activities; 1 hour non-motorized water sports 9am-12pm; 2 bottled waters daily; photo shoot with 1 print; Clearwater Beach Fitness access; kids crafts & games; 10% off spa merchandise. We are working with our team to ensure they are explaining the amenities available with accuracy. The parking is a separate charge and again we are transparent on our website. Most resorts have fees for parking, especially where it is limited on the beach. We are very sorry for your disappointment and will certainly try to do better going forward.

Thank you Stephen. So glad you enjoyed your stay.

Our apologies Erin. We try to be as transparent as possible about existing fees on our website at the time of booking. We appreciate your feedback and will certainly share it with our team for review.

Our sincere apologies Dean for not meeting your expectations.

Thank you for your feedback Alletta. We are sorry for those things that fell short of your expectations.

Very sorry for your confusion Gary. We are glad to hear you enjoyed the rest of your stay.

So glad you enjoyed your stay Brendan. Thank you for your generous rating.

Our sincere apologies for your disappointing stay Christian.

Joann thank you for your feedback. Greatly appreciated.

Thank you for your generous rating. Hope to see you again soon.