Thank you for your feedback

Dear Carol,We're truly sorry that your experience did not match your expectations. It's important to us that our guests are more than satisfied and we would like the opportunity to resolve any issues as quickly as possible.Kind regards,Guest ServicesCaloundra Central Apartment Hotel

Dear Daniel,Thank you for choosing Caloundra Central Apartment Hotel and for your positive feedback. It's fantastic that you found our property to your liking. We aim to provide a great experience, and it's rewarding to see we've achieved that for you.Wishing you safe travels and looking forward to your next visit.Kind regards,Guest ServicesCaloundra Central Apartment Hotel

Dear Anilmon,Thank you for choosing to stay with us and for taking the time to rate us. We see that we didn't quite meet your expectations and we would appreciate any additional feedback as we're always striving to improve our services and your insights could be very helpful.We hope your travels to your next destination are safe and enjoyable. We look forward to the opportunity to serve you better in the future.Kind regards,Guest ServicesCaloundra Central Apartment Hotel

Dear Nicole,Thank you for staying with us at Caloundra Central Apartment Hotel. We're delighted that you had a pleasant experience during your visit. Your feedback is valuable to us, and we appreciate your comments. We look forward to welcoming you back for another wonderful stay.Kind regards,Guest ServicesCaloundra Central Apartment Hotel

Hi Cheryl, thank you for your feedback. Sometimes Reception staff are called away to assist other guests. Although I'm certain you were looked after promptly. Sorry about the restaurant not being open during your stay. We are glad you enjoyed your stay with us.

Dear Steve,It's fantastic to hear you had a five-star experience at our Caloundra Central Apartment Hotel! Your satisfaction is a great encouragement to our team. We're delighted that you took the time to share your positive feedback. Looking forward to your next visit – may it be just as memorable!Kind regards,Guest Services, Caloundra Central Apartment Hotel

Dear Rosanna,Thank you for choosing to stay at Caloundra Central Apartment Hotel and for sharing your wonderful feedback.We are delighted to hear that Kym and our team provided you with excellent service during your stay. We understand that relocating can be a challenging experience, and we are pleased that we could make your transition a bit smoother.We hope that you had a fantastic holiday season and wish you a wonderful year ahead in your new Sunshine Coast home. Safe travels and we look forward to welcoming you back in the future.Kind Regards,Guest ServicesCaloundra Central Apartment Hotel

Dear Andrew,Thank you for staying at Caloundra Central Apartment Hotels and for sharing your rating with us. We hope that you had a wonderful holiday season and wish you a prosperous new year ahead. We hope to see you again soon on your next visit to the Sunshine Coast.Kind Regards,Guest ServicesCaloundra Central Apartment Hotels

Dear Leanne,Thank you for choosing to stay with us in Caloundra and for taking the time to provide your feedback.We're sorry to hear that your experience didn't meet your expectations.We hope that you had a good holiday season and wish you a wonderful year ahead. Safe travels to your next destination, and we hope to have the opportunity to welcome you back and provide you with a better experience in the future.Kind Regards,Guest ServicesCaloundra Central Apartment Hotel

Dear Annie,Thank you for your feedback and your 4-star rating. We are glad to hear that you had a great overnight stay at Caloundra Central Apartment Hotel. We apologise for the inconvenience caused by the birds in the car park. We are working on finding a solution to this issue.We hope that you had a wonderful Christmas and we wish you a Happy New Year. We hope to see you again soon.Kind Regards,Guest ServicesCaloundra Central Apartment Hotel

Dear Vicki,Thank you for taking the time to leave a fantastic 5-star review for Caloundra Central Apartment Hotel We truly appreciate your positive feedback and support.Your kind words mean a lot to us, and we are thrilled that you enjoyed your stay with us. It was a pleasure having you as our guest, and we look forward to welcoming you back in the future.We hope that you had a joyful Christmas and wish you a Happy New Year. Kind Regards,Guest ServicesCaloundra Central Apartment Hotel

Hi Matthew, I'm sorry you had to endure a noisy stay. The Manager did speak with the tradesman staying with us on your first night and they did settle down at 8pm. We had no knowledge or complaints of any noise on your 2nd night? If you had called us we would of stopped this immediately.

Dear Jonathan,We appreciate your 5-star review and the kind words about your friendly welcome at reception at our Caloundra Hotel. We're delighted that you had a positive experience, and we look forward to your next visit.Kind Regards,Guest ServicesCaloundra Central Apartment Hotel

Dear Gary,Thank you for choosing to stay with us.We're sorry to hear about the difficulties you encountered with parking and your car wheel. We take this matter seriously and will investigate the issue to see if we can stop that happening again.Your feedback is important to us, and we will take the necessary steps to improve the situation. We hope you travel safely to your next destination and consider staying with us again in the future.Kind regards,Guest ServicesCaloundra Central Apartment Hotel

Dear Sean,Thank you for choosing to stay with us at Caloundra Central Apartment Hotel. We are glad that you gave us a four out of five rating, but we would love to hear more about your experience.Please share your thoughts with us and let us know how we can make your next stay better.Kind regards,Guest ServicesCaloundra Central Apartment Hotel

Dear Bronwyn,Thank you for your amazing review and for staying with us at Caloundra. We are thrilled you gave us a 10 out of 10 rating and that you enjoyed your stay. We appreciate your feedback and your support.We hope to see you again soon and wish you a safe journey to your next destination.Kind regards,Guest ServicesCaloundra Central Apartment Hotel

Dear Heidi,Thank you for your review of our Caloundra hotel. We appreciate your 4 out of 5 rating and hope to welcome you back in the future.Kind regards,Guest ServicesCaloundra Central Apartment Hotel

Dear Joy,Thank you for your review and your four/five rating. We are glad that you had an enjoyable stay and hope to see you again soon.Kind regards,Guest ServicesCaloundra Central Apartment Hotel

Dear Katherine,We are happy that you chose to stay with us and we appreciate your feedback. We are sorry that you found the bed and the pillows uncomfortable. We strive to provide our guests with a comfortable and relaxing stay, and will look into improving our bedding quality and options for our future guests.We hope to see you again soon, please have a safe and pleasant journey to your next destination.Kind regards,Guest ServicesCaloundra Central Apartment Hotel

Dear Noel,We are very sorry that you had a bad experience We apologise for the overall poor condition of your room. We appreciate your feedback to help us identify the areas that need improvement.Despite these shortcomings we hope to have another opportunity to serve you better in the future.Kind regards,Guest ServicesCaloundra Central Apartment Hotel

Hi Jodie thanks for your feedback. Happy to say we have just this week employed a new handyman so things that break need attention will be done much quicker.Thank you for your comments and we hope to see you here again

Dear Melanie,Thank you for your feedback. We are pleased that you liked our spa at our property. We are sorry that you found the couches and the beds uncomfortable. We appreciate your feedback and we will see what we can do to improve them.We hope that you had a good time in Caloundra and that you will visit us again soon.Kind regards,Guest ServicesCaloundra Central Apartment Hotel

Dear Robert,Thank you for your feedback. We are glad that you enjoyed your stay at our hotel. We appreciate your compliments on our outside swimming pool and spa surroundings.We apologise for the inconvenience caused by the broken lights and the Ethernet socket in your room. We have informed our maintenance team to fix these issues as soon as possible.We hope to see you again soon and provide you with a better service. Please travel safely to your next destination.Kind regards,Guest ServicesCaloundra Central Apartment Hotel

Dear Lisa,Thank you for your kind words and your 5-star rating! We are delighted to hear that you enjoyed your stay at our Hotel and that you found our rooms spacious, comfortable and well-priced. We appreciate your feedback and we hope to see you again soon!Sincerely, Caloundra Central Apartment Hotel Team

Dear Vonda,Thank you for your feedback. We are sorry that you felt a bit cramped in our studio apartment and that you had to drive to most places. These are designed to be cosy and efficient, but we understand that they may not suit everyone's preferences. We also offer larger apartments with more space and amenities, which you may want to try next time. Our location is close to many attractions and facilities, but some of them may require a short drive or a bus ride. We hope you still had a nice stay at our hotel and enjoyed the beautiful Caloundra.Kind regards,Guest ServicesCaloundra Central Apartment Hotel

Dear Jacqueline,Thank you for your wonderful feedback. We're delighted that you had a pleasant stay at our hotel and look forward to welcoming you back in the future.Kind regardsGuest ServicesCaloundra Central Apartment Hotel

Dear Marco,Thank you for taking the time to leave a review of your stay. We are delighted to hear that you rated your experience 5 out of 5 and found our rooms to be nice, clean, and spacious and that you appreciated the secure basement parking. We hope to have the pleasure of welcoming you back soon.Kind regards,Guest Services,Caloundra Central Apartment Hotel

Dear Jolanta,Thank you for sharing your review of Caloundra Central Apartment Hotel. We appreciate your feedback and are thrilled that you enjoyed your stay with us.We're delighted that having your own kitchen added to the convenience and enjoyment of your stay. Thank you once again for choosing us and we and hope to have the pleasure of welcoming you back in the future for another enjoyable experience.Best regards,Caloundra Central Apartment Hotel

Dear Sujathan,Thank you for sharing your perfect rating about your stay. We are thrilled that you had a wonderful experience with us.We look forward to welcoming you back for another fantastic stay in the future.Best regards,Caloundra Central Apartment Hotel

Dear Renee,Thank you for your review and for choosing to stay with us. We appreciate your kind words and are delighted to hear that you enjoyed our hospitality. We hope to have the pleasure of accommodating you again someday soon.Kind regards,Guest ServicesCaloundra Central Apartment Hotel

Dear Patti,Thank you for sharing your feedback regarding your recent stay. We appreciate your review.We apologise for the inconvenience you experienced with the fridge and towels We have taken note of these issues and will address it promptly to ensure it does not recur in the future.We appreciate your valuable feedback, and we hope that you will reconsider staying with us again in the future. We would welcome the opportunity to make it right and provide you with a more positive experience.Kind regards,Guest ServicesCaloundra Central Apartment Hotel

Dear Graham,Thank you for your perfect rating and for choosing our hotel. We appreciate your wonderful feedback and are thrilled that you had an exceptional experience during your stay.We look forward to welcoming you back to Caloundra Central Apartment Hotel for another outstanding experience in the future.Kind regards,Guest ServicesCaloundra Central Apartment Hotel

HI DanielI'm sorry to hear that you did not have the best experience during your stay. We take all guest feedback seriously and would like to know more about what we could have done better so we can work to make sure all our guests have a pleasant stay with us.Kind Regards, Guest ServicesCentral Apartment Group

Dear Katina,Thank you for sharing your feedback about your recent stay. We are sorry to hear that your experience was marred by the issue of water leakage and that you felt unsupported by our team when bringing this issue to their attention.We apologise for any inconvenience caused and we appreciate you taking the time to bring this matter to our attention.Thank you for choosing to stay with us, and we hope to have the opportunity to provide you with a better experience in the future.Kind regards,Guest ServicesCaloundra Central Apartment Hotel

Dear Jennifer,Thank you for leaving a review of your recent stay. We are delighted to hear that you enjoyed your time with us and found your apartment huge and the beds comfy. We are also glad you enjoyed the outdoor area we have available for our guests.Thank you for choosing to stay with us, and we look forward to welcoming you back soon.Kind regards,Guest ServicesCaloundra Central Apartment Hotel

Dear Michele,Thank you for taking the time to leave a review of your recent stay at our hotel. We are sorry to hear that your experience did not meet your expectations and that you had issues with the condition of your room.Regarding the currency issue, we don't control the bookings or the receipts. We assumed you booked and paid on the USA Expedia Website and then it was receipted to you in USA dollars.Then we get the booking forwarded to us with the current rate of exchange into Australian dollars. If you have an issue please revisit your booking and the rate of exchange or contact Expedia where you made the booking. Also please remove your derogative comment about us.Thank you once again for your review and we hope to have the opportunity to regain your trust and welcome you back to our hotel in the future.Kind regards,Guest ServicesCaloundra Central Apartment Hotel

Dear Brian,Thank you for taking the time to leave a five-star review of your recent stay at our hotel. We are thrilled to hear that you had an enjoyable experience.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.Kind regards,Guest ServicesCaloundra Central Apartment Hotel

Hi Lana, thank you for your review. The Studio room you booked doesn't come with a secured carpark as you were advised. The room is advertised as free parking which you had undercover not secured parking. I'm sorry you took this explanation from the Manager as rude and arrogant..

Dear Nataliya,We're sorry to hear that the noise levels were not to your liking, and that your room did not have direct windows to the outside. We will take your feedback into consideration as we continue to improve our guest experience.Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future for a better stay.Kind regards,Guest ServicesCaloundra Central Apartment Hotel

Dear Sharon,Thank you for choosing to stay with us. We appreciate you taking the time to share your feedback with us and are sorry to hear that your recent visit did not meet your expectations. We apologise for the issues you experienced with the cleanliness of your room upon arrival. We will work with our housekeeping team to ensure we improve our services.We hope to have another opportunity to provide you with a better experience should you choose to stay with us again.Kind regards,Guest ServicesCaloundra Central Apartment Hotel

Dear Paul,Thank you for choosing to stay with us at Caloundra Central Apartment Hotel. We're pleased to hear that you found our property to be nice and of good value. We hope you had a comfortable stay and that we have the opportunity to welcome you back in the near future.Kind regards,Guest ServicesCaloundra Central Apartment Hotel

Dear Rebecca,Thank you for taking the time to leave a great review. We're glad to hear that you enjoyed your stay with us and found our apartments more than satisfactory.Thank you for staying with us and we hope to have the pleasure of welcoming you back in the near future.Kind regards,Guest ServicesCaloundra Central Apartment Hotel

Hi RosslynWe apologise for the soap being left behind we will make sure to address this with our staff Thank you for your feedback, we look forward to seeing you again soonKind Regards, Guest ServicesCaloundra Central Apartment Hotel

Dear Lance,Thank you for choosing to stay with us and for taking the time to leave a fantastic rating. We are thrilled to hear that you had a 5-star experience with us and that you enjoyed your stay.Our team works hard to provide the best possible experience for our guests, and we are pleased to hear that we succeeded in your case.Thank you again for your positive review, and we hope to welcome you back to our hotel in the future.Kind regards,Guest ServicesCaloundra Central Apartment Hotel

Dear Linton,Thank you for staying with us and for taking the time to leave a 5-star review on Wotif. We are thrilled to hear that you loved the pool and the size of your unit. It's great to know that you found everything great during your stay. We hope you had a fantastic time in Caloundra and we look forward to welcoming you back soon.Kind Regards,Guest ServicesCaloundra Central Apartment Hotel

Dear Matthew,Sorry about the late reply. Thank you for staying with us and for leaving your feedback. We appreciate all comments from our guests and we are sorry to hear that your experience was not completely satisfactory. We would love to hear more about your stay and what we could have done to make it better. Please don't hesitate to reach out to us directly with any further comments or concerns.Kind regards,Guest ServicesCaloundra Central Apartment Hotel

Dear VeronicaThank you for your great rating and for staying with us.Hope to see you back soon! Travel SafeKind Regards Guest Services Caloundra Central Apartment Hotel