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Beoordelingen van Sofitel Noosa Pacific Resort

5 out of 5
Sofitel Noosa Pacific Resort
14-16 Hastings Street, Noosa Heads, QLD

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 273 van 423 beoordelingen" "
Gastenscore: 8 - Goed. 112 van 423 beoordelingen" "
Gastenscore: 6 - Redelijk. 22 van 423 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 423 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 423 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Gee

Positief: Netheid
1 nacht verbleven in december 2023
Reactie van HA617 op 6 mrt 2024
Bonjour Gee,We appreciate your feedback and for choosing to stay with us at Sofitel Noosa Pacific Resort.Warm Regards,Vianne BirrellRooms Division Manager

10/10 – Uitstekend

Vincent, amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prachtig beachhotel
Prachtig hotel op een steenworp afstand van een heerlijk strand. Restaurants liggen om de hoek. Personeel is erg vriendelijk! De kamers zijn ruim en fris. Jammer dat internet alleen inclusief is voor accor leden.
2 nachten verbleven in december 2018
Reactie van HA617 op 31 dec 2018
Thank you so much for your review. I am so pleased you enjoyed your stay. Warm Regards, Vianne Birrell Rooms Division Manager

10/10 – Uitstekend

Sophie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024

8/10 – Goed

Laura

Positief: Personeel en service
Enjoyed happy hour and the friendly staff.
4 nachten verbleven in april 2024

10/10 – Uitstekend

KATHERINE

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great family holiday
3 nachten verbleven in januari 2024
Reactie van HA617 op 10 apr 2024
Bonjour Katherine,We appreciate you taking time to share feedback. We are so pleased you had such an enjoyable family holiday.We look forward to seeing you next visit to Noosa.Warm Regards,Vianne BirrellRooms Division Manager

10/10 – Uitstekend

Antonio

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Outstanding service and pleasant
6 nachten verbleven in maart 2024
Reactie van HA617 op 10 apr 2024
Bonjour Antonio,We are delighted you had such a wonderful stay - thank you for sharing.Warm Regards,Vianne BirrellRooms Division Manager

10/10 – Uitstekend

Brenda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The service was excellent. Very pleased with unexpected bonus of bubbles on arrival and a free upgrade. Everything was well managed and made for such an easy and enjoyable weekend getaway. Lovely pool and so close to beach, restaurants and shopping. Will definitely return.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Samantha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van HA617 op 6 mrt 2024
Bonjour Samantha,We truly appreciate your review and are delighted you had such a wonderful visit.Warm Regards,Vianne BirrellRooms Division Manager

10/10 – Uitstekend

Simon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing service
7 nachten verbleven in februari 2024
Reactie van HA617 op 6 mrt 2024
Bonjour Simon,We appreciate your review. We are delighted you had such wonderful service with us at Sofitel Noosa Pacific Resort. Warm Regards,Vianne BirrellRooms Division Manager

10/10 – Uitstekend

Esa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Personel and Services exellent. Room was spacious and clean. Great look-out from the balcony.
3 nachten verbleven in februari 2024
Reactie van HA617 op 6 mrt 2024
Dear Esa,Thank you for your positive review of Sofitel Noosa Pacific Resort. We are delighted to hear that you found our personnel and services excellent. It's wonderful to know that you enjoyed the spacious and clean room, as well as the great lookout from the balcony. Your feedback is greatly appreciated. We hope to welcome you back soon. Warm Regards,Vianne BirrellRooms Division Manager.

8/10 – Goed

Jackson

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van HA617 op 6 mrt 2024
Bonjour Jackson,We appreciate your feedback. Thank you for sharing.Warm Regards,Vianne BirrellRooms Division Manager

10/10 – Uitstekend

Andrew

3 nachten verbleven in december 2023

8/10 – Goed

S B

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very Good
Lovely hotel. Very conveniently situated backing on to Hastings. Staff were a bit slow at times and room a bit basic but very spacious and well maintained. Would recommend if visiting Noosa
3 nachten verbleven in december 2023

10/10 – Uitstekend

GA

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We love the Sofitel Resort and Spa - definitely the best place to stay in Noosa x
2 nachten verbleven in november 2023
Reactie van HA617 op 28 nov 2023
Bonjour GA,We are so pleased you had such a fabulous stay with us at Sofitel Noosa Pacific Resort. Thank you for sharing.Warm Regards,Vianne BirrellRooms Division Manager

8/10 – Goed

Amel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was good, the only issue is we have to pay extra for car parking. Paid a lot of money for the property, parking should be complementary for guests.
1 nacht verbleven in november 2023
Reactie van HA617 op 28 nov 2023
Bonjour Amel,Thank you for sharing feedback on your stay. I am pleased overall you had a good stay.Warm Regards,Vianne BirrellRooms Division Manager

10/10 – Uitstekend

louise

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Luxury Hotel on Hastings
Pool View Room. Lovely balcony overlooking the pool. Not noisy. Double glazed doors work a treat. Perfect location. You don't need your car at all. Pool is great. Noisy kids there though. Bar & restaurants fantastic. Breakfast is definitely worth the inclusion. Rooms are quite spacious. Pillows are a little too soft for me, but honestly the staff truly make this hotel special.
6 nachten verbleven in november 2023
Reactie van HA617 op 28 nov 2023
Bonjour Louise,We truly appreciate you sharing your luxury stay experience with us at Sofitel Noosa Pacific Resort. We do have a pillow menu so next visit please reach out so we can ensure your sleep is more comfortable.Warm Regards,Vianne BirrellRooms Division Manager

10/10 – Uitstekend

Ami

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely experience
1 nacht verbleven in oktober 2023
Reactie van HA617 op 6 nov 2023
Bonjour Ami,Thank you so much for your favorable feedback.We are so pleased you had a good stay.Warm Regards,Vianne BirrellRooms Division Manager

10/10 – Uitstekend

Josh

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great facility that met our expectations
4 nachten verbleven in oktober 2023
Reactie van HA617 op 18 okt 2023
Bonjour Josh,Thank you for your review. We are so pleased you had an enjoyable visit.Warm Regards,Vianne BirrellRooms Division Manager

8/10 – Goed

JANE

1 nacht verbleven in september 2023
Reactie van HA617 op 9 okt 2023
Bonjour Jane,Thank you for your review. We appreciate you sharing.Warm Regards,Vianne BirrellRooms Division Manager

8/10 – Goed

Liz

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A great location. Lovely staff. Beds are uncomfortable.
5 nachten verbleven in september 2023
Reactie van HA617 op 9 okt 2023
Bonjour Liz,We are delighted you had such a nice visit. I am sorry to hear you found the bed uncomfortable - we do have various toppers to try for a future visit.Warm Regards,Vianne BirrellRooms Division Manager

10/10 – Uitstekend

Jennie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff and facilities were excellent. The location is perfect.
5 nachten verbleven in september 2023
Reactie van HA617 op 14 sep 2023
Bonjour Jennie,Thank you so much for your feedback. We are so pleased you had such an enjoyable stay with us.Warm Regards,Vianne BirrellRooms Division Manager

6/10 – Redelijk

Danielle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel itself is lovely and the staff were great. Unfortunately the room we got was possibly the worst room in the hotel which was disappointing considering it wasnt fully booked. The room was located above both reception and the main entrance carpark so was extremely noisy and had no privacy. For almost $700 a night I was extremely disappointed.
1 nacht verbleven in augustus 2023
Reactie van HA617 op 29 aug 2023
Bonjour Danielle,Thank you for taking the time to tell us about your experience at the Sofitel Noosa Pacific Resort. I am sorry that elements of your experience did not meet your expectations; please allow me to express my sincerest apologies.Our village view rooms unfortunately all face the Bay Village shopping centre and the hotel was fully booked. Rooms located facing the pool and river are available at a small price difference. I am pleased you enjoyed the hotel itself and staff service during your stay. If you do look to return please reach out so the team can assist you. Warm Regards,Vianne BirrellRooms Division Manager

6/10 – Redelijk

Kate

Positief: Netheid, personeel en service
4 nachten verbleven in augustus 2023
Reactie van HA617 op 22 aug 2023
Bonjour Kate,Thank you for choosing to stay with us. I am sorry your stay wasn't as we would have liked given your rating. I hope you shared directly any feedback.Warm Regards,Vianne BirrellRooms Division Manager

10/10 – Uitstekend

Carolyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very friendly staff. Wonderfully convenient.
1 nacht verbleven in juli 2023
Reactie van HA617 op 31 jul 2023
Bonjour Carolyn,Thank you so much for taking the time to provide feedback on your stay. I am so pleased you enjoyed your stay with us.Warm Regards,Vianne BirrellRooms Division Manager

10/10 – Uitstekend

JL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great central location Great experience
2 nachten verbleven in juli 2023
Reactie van HA617 op 27 jul 2023
Bonjour JLThank you so much for your review. We are so pleased you had a wonderful stay.Warm Regards,Vianne BirrellRooms Division Manager

10/10 – Uitstekend

Andrew

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We thoroughly enjoyed our Sofitel stay.
5 nachten verbleven in juli 2023
Reactie van HA617 op 14 jul 2023
Bonjour Andrew,We are delighted you had such a wonderful stay at Sofitel Noosa Pacific Resort. Thank you so much for sharing.Warm Regards,Vianne BirrellRooms Division Manager

8/10 – Goed

Chloe

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everything you need in the one spot.
We stayed here for 5 nights with our two small children. The staff were very friendly. Our booking got lost and did not come through until we arrived which was a bit stressful, not sure why this was. The buffet Breakky was amazing. The pool was lovely and poolside bar was great. As was the day spa. Great experience all around. Loved the little touches of champagne on arrival and hot choc for the kids Hotel was right on Hastings street and walking distance to all shops.
5 nachten verbleven in juni 2023
Reactie van HA617 op 14 jul 2023
Bonjour Chloe,Thank you for sharing your stay experience. I am so sorry regarding your booking - it is rare but occasionally technical transfers occur. I am pleased overall you had a fantastic stay and enjoyed our prime location.Warm RegardsVianne BirrellRooms Division Manager

10/10 – Uitstekend

Liz

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great central location. Minor plumbing issue dealt With promptly with offer of room change. Staff were friendly and helpful.
4 nachten verbleven in juli 2023
Reactie van HA617 op 14 jul 2023
Bonjour Liz,We appreciate your feedback. Thank you so much for choosing to stay with us at Sofitel Noosa Pacific Resort. Warm Regards,Vianne BirrellRooms Division Manager

2/10 – Ontzettend slecht

Alex

1 nacht verbleven in juli 2023
Reactie van HA617 op 31 jul 2023
Bonjour Alex,I am sorry to read of your disappointment - technical glitches do occasionally occur. Please accept our sincerest apologies. I do hope you enjoyed the upgrade to the Prestige suite.Warm Regards,Vianne BirrellRooms Division Manager

10/10 – Uitstekend

Cindy

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stayed in room 529 and loved the view. The beds were comfortable and location is great, would definitely stay here again. Shame the parking is an extra cost.
1 nacht verbleven in juli 2023
Reactie van HA617 op 14 jul 2023
Bonjour Cindy,We appreciate you sharing your experience. I am delighted you had such a lovely stay.Warm Regards,Vianne BirrellRooms Division Manager

10/10 – Uitstekend

alexander

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The whole experience was great!
2 nachten verbleven in juli 2023
Reactie van HA617 op 14 jul 2023
Bonjour Alexander,Thank you for sharing feedback on your stay. We are so pleased you had a memorable visit to Noosa. We look forward to seeing you time.Warm Regards,Vianne BirrellRooms Division Manager

10/10 – Uitstekend

karen

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Couldn’t have been any better. Service and food was amazing and room was so spacious
1 nacht verbleven in juli 2023
Reactie van HA617 op 6 jul 2023
Bonjour Karen,We are delighted you had such a lovely stay. Thank you so much for sharing.Warm Regards,Vianne BirrellRooms Division Manager

10/10 – Uitstekend

Sabra

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely big room, best buffet breakfast, great spacious pool & very friendly, helpful staff.
6 nachten verbleven in juni 2023
Reactie van HA617 op 6 jul 2023
Bonjour Sabra,Thank you so much for your review. We truly appreciate your positive feedback.Warm Regards,Vianne BirrellRooms Division Manager

10/10 – Uitstekend

Bradley

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fantastic resort, great staff, great place to be and holiday.
4 nachten verbleven in juni 2023
Reactie van HA617 op 27 jun 2023
Bonjour Bradley,Thank you so much for sharing your stay experience. We are delighted you had such a wonderful holiday.We look forward to seeing you next visit,Warm Regards,Vianne BirrellRooms Division Manager

10/10 – Uitstekend

Reshni

1 nacht verbleven in mei 2023
Reactie van HA617 op 19 jun 2023
Bonjour Reshni,We appreciate your review. Thank you so much and we look forward to welcoming you back when you next return to Noosa.Warm Regards,Vianne BirrellRooms Division Manager

10/10 – Uitstekend

Daniel

3 nachten verbleven in april 2023
Reactie van HA617 op 24 mei 2023
Bonjour Daniel,Thank you so much for your review. We are so pleased you had a lovely visit to Sofitel Noosa Pacific Resort.Warm Regards,Vianne BirrellRooms Division Manager

10/10 – Uitstekend

Ben

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent midweek stay. Thank you 😊
3 nachten verbleven in april 2023
Reactie van HA617 op 19 mei 2023
Bonjour Ben,Thank you so much for your review. We are delighted you had a lovely stay at Sofitel Noosa Pacific Resort.Warm Regards,Vianne BirrellRooms Division Manager

10/10 – Uitstekend

Philip

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Outstanding place to stay in Noosa.
4 nachten verbleven in april 2023
Reactie van HA617 op 24 apr 2023
Bonjour Philip,Thank you so much for your feedback. We are absolutely delighted you had such a memorable stay.We appreciate you sharing,Warm Regards,Vianne BirrellRooms Division Manager

6/10 – Redelijk

Barry

Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
The power points behind the bed didn't work so I needed to ask for an extension cord. I sleep with a CPAP machine so it's important for me. The WiFi didn't work. I tried to log in many times but it didn't recognise me as a guest. The pool was terrific and the room was large but the decor and bathrooms were a bit tired. I would still come back again...
4 nachten verbleven in maart 2023
Reactie van HA617 op 4 apr 2023
Bonjour Barry,Thank you for the important feedback. We appreciate you letting us know.We appreciate you choosing to stay with us.Warm Regards,Vianne BirrellRooms Division Manager

10/10 – Uitstekend

Lisa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved that the on-site parking was seamless and check in was so easy. Loved also that we received an unexpected room upgrade and a lovely glass of complimentary champagne on arrival to take up to our room. Turn down was lovely with extra complimentary items, water bottles, relaxing tea sachets for before bed, chocolates and a little spray bottle of relaxing lavender oil. We also loved the little hidden gem of Sofitel's Riveria Bar which had live music, great cocktails and a great menu. The pool area was also a delight and looked magical. Checking out was also seamless. Really looking forward to another visit.
1 nacht verbleven in maart 2023
Reactie van HA617 op 20 mrt 2023
Bonjour Lisa,Thank you for your review. We are so pleased you had such a memorable stay and enjoyed our special touches. We look forward to welcoming you back when you return to Noosa.Warm Regards,Vianne BirrellRooms Division Manager

10/10 – Uitstekend

Hannah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were incredible one of my favourite hotels
2 nachten verbleven in maart 2023
Reactie van HA617 op 20 mrt 2023
Bonjour Hannah,Thank you for your feedback. We are delighted we are one of your go to resorts. See you next visit.Warm Regards,Vianne BirrellRooms Division Manager

10/10 – Uitstekend

Jessie

1 nacht verbleven in februari 2023
Reactie van HA617 op 20 mrt 2023
Bonjour Jessie,We appreciate your review. Thank you so much.Warm Regards,Vianne BirrellRooms Division Manager

10/10 – Uitstekend

April

1 nacht verbleven in februari 2023
Reactie van HA617 op 20 mrt 2023
Bonjour April,We appreciate your review. Thank you so much - we are so pleased you enjoyed your stay.Warm Regards,Vianne BirrellRooms Division Manager

10/10 – Uitstekend

Deborah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fabulous
We love staying at the Sofitel Noosa - the rooms are spacious and beautiful beds and bedding. The swim up bar in the pool is great the river bar is lovely with sunset views up the river
1 nacht verbleven in februari 2023
Reactie van HA617 op 24 feb 2023
Bonjour Deborah,We appreciate your lovely feedback. Thank you so much!Warm Regards,Vianne BirrellRooms Division Manager

10/10 – Uitstekend

Anna

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Had the most wonderful stay!!! The staff were so friendly and welcoming. Location was perfect, just what we were after.
4 nachten verbleven in februari 2023
Reactie van HA617 op 24 feb 2023
Bonjour Anna,We are delighted you had such a lovely stay - thank you so much for sharing.Warm Regards,Vianne BirrellRooms Division Manager

10/10 – Uitstekend

Tuyen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2023
Reactie van HA617 op 8 feb 2023
Bonjour Tuyen,Thank you so much for your positive review. We truly appreciate it and are glad you had a wonderful stay.Warm Regards,Vianne BirrellRooms Division Manager

8/10 – Goed

Danielle

6 nachten verbleven in januari 2023
Reactie van HA617 op 20 mrt 2023
Bonjour Danielle,We appreciate your review. Thank you for choosing to stay at Sofitel Noosa Pacific Resort.Warm Regards,Vianne BirrellRooms Division Manager

10/10 – Uitstekend

JERRAM

2 nachten verbleven in november 2022
Reactie van HA617 op 12 dec 2022
Bonjour Jerram,Thank you so much for your review. We are so pleased you had a memorable visit.We look forward to seeing you again soon.Warm RegardsVianne BirrellRooms Division Manager

8/10 – Goed

Penny

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location
1 nacht verbleven in november 2022
Reactie van HA617 op 12 dec 2022
Bonjour Penny,Thank you so much for your review. We are pleased you enjoyed your stay to Sofitel Noosa Pacific Resort.Warm Regards,Vianne BirrellRooms Division Manager

10/10 – Uitstekend

Rebecca

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So convenient for Hastings street. Always feel pampered at Sofitel hotels.
5 nachten verbleven in juli 2022
Reactie van HA617 op 16 aug 2022
Bonjour Rebecca, We greatly appreciate your 5 star rating on your stay at Sofitel Noosa Pacific Resort. Thank you and we are delighted you had such a lovely stay. Warm Regards, Vianne Birrell Rooms Division Manager