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Beoordelingen van Tongli Lakeview Hotel

5 out of 5
Tongli Lakeview Hotel
No. 8 Chongben Road, Tongli Town, Wujiang District, Suzhou, Jiangsu

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 12 van 19 beoordelingen" "
Gastenscore: 8 - Goed. 5 van 19 beoordelingen" "
Gastenscore: 6 - Redelijk. 1 van 19 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 19 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 19 beoordelingen" "

8,8/10

Netheid

9,0/10

Personeel en service

10/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

minmin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

HAIXIANG

2 nachten verbleven in april 2023
Reactie van Bella op 4 mei 2023
非常感谢您的点评，也很感谢您对同里湖大饭店的支持，诚挚的欢迎您的再度光临！

8/10 – Goed

TIANFU

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2021
Reactie van Elaine op 19 mei 2021
谢谢您对我们的认同，我们将更加努力，为您提供更加贴心的服务。

4/10 – Matig

JB, Sioux Falls

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
Walking distance location to Tongli old town was great. Unfortunately, hotel showing age and rooms not as clean as expected. It would also be nice if families were separated from non-families - the hallway was like daycare on Friday night.
2 nachten verbleven in juni 2020

8/10 – Goed

Joyce

Reisde met familie
Positief: Netheid, personeel en service
The room which was assigned has a weird smell when we first entered. We provided the feedback to front desk but they told us to inform Facilities dept. It’s so not effective for guest to inform the facilities dept. don’t understand why front desk cannot help at all. In any case, a rep from facilities came. We managed to change our room. The whole corridor leading to all rooms is full for cigarettes smoke smell. Extremely unpleasant. Given that it’s a family resort, it’s not healthy for kids.
2 nachten verbleven in december 2019
Reactie van Elaine.liu op 22 dec 2019
I'm sorry for the trouble. We will try our best to improve the service efficiency and accept your valuable opinions. We will make every effort to make all the service details better. We look forward to your coming again and seeing a better tonglihu hotel.

10/10 – Uitstekend

Ping

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is very nice and clean, the food is great too. Service is excellent, the staff is very nice. And lakefront ground is great.
1 nacht verbleven in september 2019
Reactie van TONGLI LAKEVIEW HOTEL op 25 sep 2019
Thank you for your affirmation. The staff of different positions in the hotel are all dedicated to providing our most attentive service to every visitor. Looking forward to your coming again！

10/10 – Uitstekend

RITCO

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2019
Reactie van Elaine Liu op 14 jul 2019
感谢您入住我们的酒店。非常感谢您的点评！

10/10 – Uitstekend

Eric

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Un séjour d’une nuit dans un très bel hôtel avec un confort parfait
1 nacht verbleven in mei 2019
Reactie van Elaine Liu op 14 jun 2019
Merci pour vos compliments.Tout le personnel continuera à travailler dur pour vous fournir un service confortable et satisfaisant.Veuillez ne pas hésiter à continuer à nous donner du soutien et des conseils! Merci ~

10/10 – Uitstekend

Bach, katy, texas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The ground of this hotel is beautiful, serene. We took a walk thru it. The staff is very helpfu, butt only few speak english fluently. So download a english chinese translator app before you come. We had a massge in the spa. I would highly recomnend it after a day in old town Tongli which is walking distance from the hotel. Don't forget to bring your swimsuit to fully enjoy the spa and swimming pool.
1 nacht verbleven in januari 2019
Reactie van Rita op 29 apr 2019
Tongli lake view hotel is located in Tongli, a beautiful ancient town in the south of the Yangtze River. I'm glad that you like our natural environment and humanistic scenery. I look forward to seeing you again.

8/10 – Goed

LOKI

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2018
Reactie van Eliane Liu op 5 jan 2019
感谢您入住我们的酒店。非常感谢您的反馈！

8/10 – Goed

YOUJIN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
호텔 직원들의 서비스가 좋아요 웃으며 인사하고 친절하게 대응했어요 호텔안 산책하기 좋게 되어있고 객실 청결도 괜찮았어요 조식은 커피가 좀 아쉬웠어요 수영장도 아이들 놀기 좋아요 가족 여행에 추천합니다
1 nacht verbleven in oktober 2018
Reactie van 同里湖大饭店业务部 op 6 okt 2018
能够让您此行享受到悠闲惬意的时光，我们感到很荣幸。感谢您对我们的肯定，饭店里不同岗位的工作人员，都抱持最兢兢业业的精神，为每一位到访的客人提供我们最用心的服务。期待您的再次到来～

10/10 – Uitstekend

jaewhan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2018
Reactie van 同里湖大饭店业务部 op 4 okt 2018
谢谢您对我们的认同，我们将更加努力，为您提供更加贴心的服务。

8/10 – Goed

Miu Yan

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2018
Reactie van 同里湖大饭店 op 17 aug 2018
谢谢您对我们的认同，我们将更加努力，为您提供更加贴心的服务。

10/10 – Uitstekend

Puneet

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel/resort
Tongli lake view is a great hotel by chinese standards I would give it 4 stars as North america standards The breakfast was good. The pool and spa were also nice. Tongli ancient town is about 1km walk away and the hotel takes you to the main road about 200m away leaving a walk of approx 800m. The walk is about 20 minutes Overall happy with my stay and would recommend
5 nachten verbleven in augustus 2018
Reactie van 同里湖大饭店 op 13 aug 2018
Thank you for your praise, all staff to provide you satisfied with the goal of service and continue to work hard, please do not hesitate to continue to give us support and advice! Thank you ~

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2018
Reactie van 同里湖大饭店 op 5 aug 2018
谢谢您对我们的认同，我们将更加努力，为您提供更加贴心的服务。

10/10 – Uitstekend

小君, 桃園

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
優質飯店 優良員工 優秀服務
同理湖飯店位置佳 服務及房景皆優 只可惜同里古鎮 品質管理未如烏鎮來得好 顯得雜亂些 期望下回有機會再遊同里時 能有不同的風貌
1 nacht verbleven in april 2018
Reactie van 同里湖大饭店 op 4 mei 2018
饭店很用心在维护生态与环境，总希望来访的客人也能慢慢细细体会大自然的美丽。期待您的再次光临，期待带给您别样的体验。

6/10 – Redelijk

A, USA

Positief: Netheid, comfort kamer
Not quite what we expected
We checked in during a VERY large conference that the hotel was hosting. This is a common occurrence at "conference" hotels. What was unfortunate is that the "conference space" was primarily in the small lobby of the hotel. There were apparently conference meeting rooms as well, but any time we entered or left the hotel over our stay, we had to make our way through what felt like 1000 conference attendees queuing for various events and milling around IN THE LOBBY -- not in the conference space. Otherwise: Pros - great gift shop in lobby; the "family room" we booked had nice amount of space; shuttle to Tongli Village; walking distance to Tongli Village; the SPA was a highlight for our family -- foot massages and balanese massages were amazing!; kids loved the rabbits and chickens that were right outside of our room Cons - both dinner and breakfast buffet were disappointing compared to 6 other hotels during our time in China; I based our stay here based on the tranquility reflected on the website....our hotel in the center of Beijing was more tranquil than Tongli Lakeview. Additionally, the pool, 1 restaurant and guest rooms were under construction with no advanced notice prior to arrival ; addt'l charges for many hotel activities. Overall, we are happy that we stayed at this hotel because of its proximity to Tongli Village and the spacious room accommodation for our family of four. But a 1 night stay was more than enough time, and we were glad to be moving on.
1 nacht verbleven in april 2018
Reactie van zuo op 13 apr 2018
Thank you very much for your detailed comments. We are very glad to have your approval, we will continue to maintain the advantages. So sorry for the inconvenience caused by the decoration of some facilities in the hotel.We will strengthen the management of large team activities. We look forward to seeing you again.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A restful and scenic respite
We enjoyed the excellent Lakeview from our room. Facilities for recreation are great too!
2 nachten verbleven in december 2017
Reactie van sales-sc op 8 jan 2018
Dear guests, thank you for your comments, we will as always with the best quality service to meet every guest's arrival, hope to be able to become the most profound in your many travel memories a journey. Sincerely look forward to your visit again.

10/10 – Uitstekend

Simon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good MICE hotel, very close to the old town
Very close (walking distance if not raining) to the old city - allow a good day to cover it all, and this is one of the least commercialised water-towns accessible from Suzhou or Shanghai, but not much else to do there unless you're at a conference etc. that the hotel caters for. Good, comfortable, clean working room with full amenities, nice view of the lake, very good local arts shop in the lobby. The restaurant was OK - lack of English skill resolved by ordering via iPad with pix. If there was a hotel bar, I didn't find it (and I've got an experienced nose for them!!) which was a bit strange I thought.
1 nacht verbleven in november 2017
Dear guests, thank you for your comments, we will as always with the best quality service to meet every guest's arrival, hope to be able to become the most profound in your many travel memories a journey. Sincerely look forward to your visit again.