8 outdoor pools, pool umbrellas, sun loungers

Beoordelingen van Mövenpick Dead Sea Jordan

5 out of 5
Mövenpick Dead Sea Jordan
Dead Sea Road, PO Box 815538, Sweimeh, Amman

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 475 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 280 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 116 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 73 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 58 van 1002 beoordelingen" "

8,6/10

Netheid

8,2/10

Personeel en service

8,6/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Vhinoodj

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Een leuke locatie aan de dode zee en perfect om de rondreis door Jordanië af te sluiten met 8 zwembaden. Uitgebreid ontbijt en een goede sfeer.
2 nachten verbleven in april 2024
Reactie van Rawan Fakhouri op 10 apr 2024
Dear Vhinoodj Allow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests.Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards,Rawan FakhouriGuest Relation Manager

10/10 – Uitstekend

Patrick

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van Ibrahim Khallil Hotel Manager op 5 okt 2023
Dear PatrickThank you for sharing your rewarding feedback with us. Reading your review is truly encouraging, not only for me, but for the entire team. I am genuinely pleased that you had a delightful stay, appreciating not only the opulent elements of our property but also our team.Thank you once again for your feedback and we hope that we will have the opportunity to serve you again.Best Regards,Ibrahim Khallil Hotel Manager

10/10 – Uitstekend

Tom

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
Reactie van Fabrice Pinault op 4 jun 2023
Dear Tom, Thank you for posting your feedback on Expedia.Regarding your recent stay at the Mövenpick Dead Sea, This is an invaluable source for us to review our performance and strive to achieve excellent standards of product and service to our guest. Hopping to have the pleasure of welcoming you back to the Mövenpick Resort and Spa Dead Sea. Best Regards,Fabrice PinaultGeneral Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good: size of the rooms and swimming pool, vicinity beach, service staff. Prices food and beverages on the very high side. Knowing that there are no restaurants in neighbourhood outside hotel So you have to make use of restaurants in the hotel, feels like the hotel is making use of this by asking high prices which are in no relationship with price level in the country
2 nachten verbleven in mei 2019
Reactie van Twaissi op 4 jun 2019
Dear Valued Guest, Thank you so much for choosing to spend your vacation at Mövenpick Resort & Spa Dead Sea and for leaving us a positive review. We are glad to know that you have enjoyed the recreational facilities.Moreover it delights us to know that our employees were able to show you our commitment to hospitality. Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards, Abedrabo Twaissi Cluster General Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Horeca was minder goed, restaurants waren niet allemaal open, wachttijden waren zeer lang, duur eten voor de geboden kwaliteit
2 nachten verbleven in mei 2019
Reactie van Twaissi op 25 mei 2019
Dear Valued Guest, Thank you so much for choosing to spend your vacation at Mövenpick Resort & Spa Dead Sea and for leaving us a positive review. kindly accept our deepest apologies for any inconvenience caused during your stay with us,all your constructive comments regarding to the slow and inefficient service have been passed already to the department heads for consideration and for taking action where necessary. We are sure that you will find some improvements during your next visit. We hope to have the pleasure of welcoming you back in the not too distant future assuring you already in advance of our utmost care and attention to your comfort. Kind regards, Abedrabo Twaissi Cluster General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heerlijk!
Bij het inchecken kregen we meteen een upgrade naar een luxere kamer met privezwembad! Heerlijk resort!
1 nacht verbleven in mei 2019
Reactie van Twaissi op 7 mei 2019
Dear Valued Guest, Thank you for choosing the Mövenpick Resort & Spa Dead Sea and for taking time and effort sharing your feedback, we are very pleased to know that you had a great stay with us and that you have found our rooms amazing. We are always looking forward to welcoming you back in your next to Dead sea. Best regards, Abedrabo Twaissi Cluster General Manager

8/10 – Goed

Arne

Mooi hotel. Zeer degelijke service. Aangenaam om even te relaxen tussen de vermoeiende dagen door.
1 nacht verbleven in september 2018
Reactie van Twaissi op 18 sep 2018
Dear Arne, Thank you for taking the time to post your kind feedback. We are delighted to know that you have enjoyed your stay with us; the hotel facilities and services provided met your satisfaction and exceeded your expectation. We hope to have the pleasure of welcoming you back in the not too distant future assuring you already in advance of our utmost care and attention to your comfort. Best regards, Abedrabo Twaissi Cluster General Manager

10/10 – Uitstekend

Caroline, Nederland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
prima service in Mövenpick!
Hoewel het hotel bijna volgeboekt was, was de service prima. Mooie schone kamers, goede service, bij problemen in de badkamer (douchekop afgebroken) was er binnen een half uur hulp en werd het probleem effectief geholpen. Goede, vlotte bediening, prachtige tuinen, schone zwembaden.. wij waren voor 100% tevreden!
Reactie van The Management op 24 okt 2015
Dear Valued Guest, I refer to your posting on Hotels.com, regarding your recent stay with us at the Mövenpick Resort & Spa Dead Sea. It was of great pleasure welcoming you to our hotel. We are extremely pleased to receive such thorough feedback and to read that you have enjoyed your time in our resort and that positive memories remain with you referring to our food, the resort’s design and our facilities. The team and I are looking forward to have the pleasure of welcoming you back to the Mövenpick Resort & Spa Dead Sea in the hopefully not too distant future and we assure you already in advance of our best care and attention to your comfort. Thanking you for your continued patronage, I remain, With kind regards and best wishes.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Geen gratis wifi op de kamer. Geen terras aan Italiaans restaurant.
Reactie van The Management op 16 jan 2016
Thank you for your review. we hope to welcome you in the future. best Regards, Abedrabo Twaissi General manager

2/10 – Ontzettend slecht

Akenia

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Malgrado la situazione poco sicura, non ci hanno permesso di cancellare la prenotazione.
1 nacht verbleven in april 2024
Reactie van Rawan Fakhouri op 3 mei 2024
Dear Akenia,I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rawan Fakhouri Guest Relation Manager

10/10 – Uitstekend

Kristian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wunderschöne und weitläufige Anlage am Ufer des Toten Meeres, die bezüglich Ausstattung und Lage keine Wünsche offen lässt
3 nachten verbleven in april 2024
Reactie van Rawan Fakhouri op 29 apr 2024
Dear Kristian,Permit me to thank you for choosing Movenpick Resort and Spa Dead Sea as a destination to stay and for sharing your rating on. We are happy to receive your feedback and know that you had an enjoyable stay with us. We are looking forward to welcoming you back in your next trip to the Dead Sea. Best Regards, Rawan Fakhouri Guest Relation Manager

6/10 – Redelijk

Scott

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had high hopes for this hotel after staying at the Movenpik at Petra. Unfortunately the hotel was taken over by a wedding and much of the facilities were made only available to the wedding guests.
1 nacht verbleven in april 2024
Reactie van Rawan Fakhouri op 28 apr 2024
Dear Scott,Permit me to thank you for choosing Movenpick Resort and Spa Dead Sea as a destination to stay and for sharing your rating on Expedia.Please accept our apologies for any inconvenience you may have experienced. We are committed to providing our guests with the highest quality services and facilities.Looking forward to welcoming you back in your next trip to the Dead Sea.Best Regards,Rawan FakhouriGuest Relation Manager

10/10 – Uitstekend

Lori

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing! Highly recommend! So many pools, great beach, carts to drive you around the property and the breakfast buffet is amazing!!!!
1 nacht verbleven in april 2024
Reactie van Rawan Fakhouri op 24 apr 2024
Dear Lori,Thank you for sharing your amazing experience following your recent stay at our hotel. We were happy to have the opportunity to host and pamper you throughout your stay and we are very pleased to learn that we were able to exceed your expectations and that you could fully enjoy and relax here at the shores of the Dead Sea. Best Regards Rawan Fakhouri Guest Relation Manager

10/10 – Uitstekend

khaled

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s is one of my favorite hotels in the Dead Sea, i am staying here every year! Although at the beginning there was a problem with the check in ( Expedia didn’t send our booking) but they were really nice and did their best to accommodate us.
1 nacht verbleven in april 2024
Reactie van Rawan Fakhouri op 17 apr 2024
Dear Khaled,Allow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests. Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards, Rawan Fakhouri Guest Relation Manager

10/10 – Uitstekend

Christine, Fairfax

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Its absolutely beautiful and worth the splurge for a Dead Sea experience. They have it set up reallt nicely. Many pools. They had a kids pool as well.
1 nacht verbleven in maart 2024
Reactie van Rawan Fakhouri op 1 apr 2024
Dear Christine,Allow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests. Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards, Rawan Fakhouri Guest Relation Manager

10/10 – Uitstekend

Robert

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in maart 2024
Reactie van Rawan Fakhouri op 20 mrt 2024
Dear RobertThank you for sharing your amazing experience following your recent stay at our hotel. We were happy to have the opportunity to host and pamper you throughout your stay and we are very pleased to learn that we were able to exceed your expectations and that you could fully enjoy and relax here at the shores of the Dead Sea.Best RegardsRawan FakhouriGuest Relation Manager

10/10 – Uitstekend

Randa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff is amazing
1 nacht verbleven in maart 2024
Reactie van Rawan Fakhouri op 13 mrt 2024
Dear Randa Permit me to thank you for choosing Movenpick Resort and Spa Dead Sea as a destination to stay and for sharing your rating on.We are happy to receive your feedback and know that you had an enjoyable stay with us.We are looking forward to welcoming you back in your next trip to the Dead Sea.Best Regards,Rawan FakhouriGuest Relation Manager

10/10 – Uitstekend

ISSAM

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful place, excellent service.
1 nacht verbleven in februari 2024
Reactie van Rawan Fakhouri op 28 feb 2024
Dear ISSAMAllow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests.Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards,Rawan FakhouriGuest Relation Manager

6/10 – Redelijk

Charles

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful rooms.
2 nachten verbleven in februari 2024
Reactie van Rawan Fakhouri op 6 feb 2024
Dear Charles,Thank you for sharing your feedback following your recent stay at our hotel. We were happy to have the opportunity to host and pamper you throughout your stay and we are very pleased to learn that we were able to exceed your expectations and that you could fully enjoy and relax here at the shores of the Dead Sea.We hope to have you back with us very soon!We look forward to welcoming you back for another memorable stay.Best RegardsRawan FakhouriGuest Relation Manager

10/10 – Uitstekend

Matthew

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful
1 nacht verbleven in februari 2024
Reactie van Rawan Fakhouri op 3 feb 2024
Dear Matthew,Thank you for sharing your amazing experience following your recent stay at our hotel. We were happy to have the opportunity to host and pamper you throughout your stay and we are very pleased to learn that we were able to exceed your expectations and that you could fully enjoy and relax here at the shores of the Dead Sea.We look forward to welcoming you back for another memorable stay.Best RegardsRawan FakhouriGuest Relation Manager

2/10 – Ontzettend slecht

IMAD

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property is nice but the security people in the hotel are terrible and aggressive and their security system is very primitive as if you are going into police station in a third world country they don’t have any common sense. And if you invite a guest into the lobby you have to pay an entry fee to see your guest. I have never seen this anywhere in the world so primitive. It used to be one of my favorite facilities, but not anymore.
1 nacht verbleven in januari 2024
Reactie van Rawan Fakhouri op 9 jan 2024
Dear Imad, Thank you for taking the time to share your feedback with us. We appreciate your words regarding to the property. Thank you for taking the time to share your feedback with us. We appreciate your loyalty as a former favorite guest and are genuinely egret to learn about your recent experience with our security team.We acknowledge that the demeanor of our security may not have met your expectations, and we appreciate your feedback on this matter. Our team operates with the utmost priority on the safety and wellbeing of our guests, especially considering the current circumstances. While we maintain strict entry procedures, we regret any inconvenience caused by what may have seemed like an overly assertive approach. Our security team is dedicated to maintaining a safe environment for all guests, adhering to strict entry procedures. We regret any inconvenience you may have experienced and understand that individual reactions can influence the perception of our security measures.Regarding the entry fee, please note that our resort follows a standard procedure of charging entry fees for all visitors to ensure the safety and enjoyment of our guests. We understand this may have caused inconvenience, and we appreciate your understanding of our policy. Additionally, please be advised that we are unable to monitor guests to ensure they do not use the facilities without paying the entry fee.Once again, thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back, providing an improved and more satisfying experience.Best Regards, Rawan FakhouriGuest Relation Manager

10/10 – Uitstekend

Viet

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great resort! Sadly we came during rainy season, but there were many restaurants and it was fun to explore!
Reactie van Rawan Fakhouri op 9 jan 2024
Dear Viet,Thank you very much for staying with us at Mövenpick Resort & Spa Dead sea. We sincerely hope that you gained many beautiful memories during the time you spent here and that you will return to us again to have some new ones. It would be our pleasure if you chose us again in the future.Kind regards,Rawan FakhouriGuest Relation Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
Had a great night stay in this hotel. Staff were friendly and helpful and the resort is really nice. We were in the main building but the lodges further away looked really nice too. The pools were very nice and the access to the dead see the obvious main plus. We also had a very good breakfast in the hotel and a meal in the grill restaurant in the evening. Shame we only had one night! Would stay again if in Jordan.
1 nacht verbleven in december 2023
Reactie van Rawan Fakhouri op 6 jan 2024
Dear Anonymous, Thank you very much for staying with us at Mövenpick Resort & Spa Dead sea. We sincerely hope that you gained many beautiful memories during the time you spent here and that you will return to us again to have some new ones. It would be our pleasure if you chose us again in the future.Kind regards,Rawan FakhouriGuest Relation Manager

10/10 – Uitstekend

Nancy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The heated pools, diverse restaurants, and attentive staff, like Odeh from housekeeping, contribute to a positive experience. It's wonderful when a hotel's team goes the extra mile to make guests feel welcome and comfortable.
3 nachten verbleven in december 2023
Reactie van Rawan Fakhouri op 6 jan 2024
Dear Nancy,Thank you very much for staying with us at Mövenpick Resort & Spa Dead sea. We sincerely hope that you gained many beautiful memories during the time you spent here and that you will return to us again to have some new ones. It would be our pleasure if you chose us again in the future.Kind regards,Rawan FakhouriGuest Relation Manager

10/10 – Uitstekend

Dharma

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Great location very friendly staff. Thank you for upgrading us in appreciation of our Platinum statys. Lovely resort
1 nacht verbleven in december 2023
Reactie van Rawan Fakhouri op 6 jan 2024
Dear Dharma,Thank you very much for staying with us at Mövenpick Resort & Spa Dead sea. We sincerely hope that you gained many beautiful memories during the time you spent here and that you will return to us again to have some new ones. It would be our pleasure if you chose us again in the future.Kind regards,Rawan FakhouriGuest Relation Manager

10/10 – Uitstekend

Rachel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I received a free upgrade and the views were amazing!! The Grill has the best food.
3 nachten verbleven in december 2023
Reactie van Rawan Fakhouri op 1 jan 2024
Dear Rachel,Permit me to thank you for choosing Movenpick Resort and Spa Dead Sea as a destination to stay and for sharing your rating on Expedia. We are happy to receive your feedback and know that you had an enjoyable stay with us.We are looking forward to welcoming you back in your next trip to the Dead Sea. Best Regards,Rawan Fakhouri Guest Relation Manager

10/10 – Uitstekend

O O

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Rawan Fakhouri op 30 dec 2023
Dear O O, We very much appreciate your comments regarding your stay at the Mövenpick Dead Sea Jordan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rawan FakhouriGuest Relation Manager

10/10 – Uitstekend

lin

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
這間飯店的櫃檯的笑容滿分,辦理入住給我們提早非常感謝,我們可以有非常充裕的時間在飯店享受這裡的氛圍,剛好是聖誕平安夜,飯店準備了非常豐盛的晚餐,佈置的非常用心精緻, 讓我們度過一個非常棒的聖誕夜, 前往死海的漂浮體驗,也有良好的設施,有咖啡色的浴巾,漂浮後還能馬上有淋浴的水, 也有死海泥可以體驗, 接送的接駁車工作人員,還很貼心停在最好的角度的幫我們拍照, 讓我們感受到非常溫馨的感覺, 建議大家來這裡渡假
1 nacht verbleven in december 2023
Reactie van Rawan Fakhouri op 27 dec 2023
Dear Lin,Permit me to thank you for choosing Movenpick Resort and Spa Dead Sea as a destination to stay and for sharing your rating on Expedia.We are happy to receive your feedback and know that you had an enjoyable stay with us.We are looking forward to welcoming you back in your next trip to the Dead SeaBest RegardsRawan FakhouriGuest Relation Manager

4/10 – Matig

Samy

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
The architecture of hotel is beautiful with nice green park and beach. In spite of the fact that the hotel was empty they gave us lousy room classified as superior that smelled of cigarettes. Lunch at the beach was pitiful like a fast food or worse. At 12:05 noon they called us to remind about check out as if they could not wait to kick us out.
1 nacht verbleven in december 2023
Reactie van Rawan Fakhouri op 17 dec 2023
Dear SamyWe would like to take the opportunity to thank you for sharing your experience at the Movenpick Resort & Spa Dead Sea. We are truly sorry to read that your experience was not a perfect one.We are very happy to read that you liked the beauty of our architecture, green park, and beach. and that you took home some unforgettable memories.Concerning our rooms, it is true that we have many different room types and categories. Different views, different locations, different sizes, …. etc. Depending on the reservation our guests are allotted the room accordingly. Please accept our apologies that my colleagues at the front desk did not ask you during the check in process whether you prefer a smoking room or not, and I hope that you liked and satisfied with the upgraded room to premium pool view .Unfortunately, from your review, we were unable to understand exactly how your lunch did not completely manage to reach your satisfaction. I would have been truly helpful to have more detail.We would also like to apologize if our call to enquire about your check-out time caused you any inconvenience or did not achieve the right tone. Only when the room is assigned for check-in the same day, or even specifically requested by another guest, is it very important that our housekeeping team receive enough time for cleaning, lest we receive complaints for long waiting times at check-in. Please allow us to apologize again for any inconvenience caused. Should you in future decide to give us another chance, we shall certainly do all within our power to ensure your stay will be no less than perfect and make up for the previous experience.Best RegardsRawan FakhouriGuest Relation Manager

10/10 – Uitstekend

Hassan

Positief: Netheid
1 nacht verbleven in december 2023
Reactie van Rawan Fakhouri op 12 dec 2023
Dear HassanThank you for your excellent review and we are very happy to note that you really enjoyed your stay with us ,We would all be delighted to welcome you back to the Movenpick Resort and Spa Dead Sea .Best regardsRawan FakhouriGuest Relation Manager

10/10 – Uitstekend

Clare

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
On driving into the property we were suddenly in a different world. It felt very safe and was a very relaxing atmosphere. We were lucky enough to get a free room upgrade and it was lovely! Great breakfast, lots of choice.
1 nacht verbleven in november 2023
Reactie van Rawan Fakhouri op 29 nov 2023
Dear ClareThank you for sharing your amazing experience following your recent stay at our hotel. We were happy to have the opportunity to host and pamper you throughout your stay and we are very pleased to learn that we were able to exceed your expectations and that you could fully enjoy and relax here at the shores of the Dead Sea.We hope to have you back with us very soon!Kind regards, Alec De WieuwGeneral Manager

10/10 – Uitstekend

nader

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean and the workers are very friendly
3 nachten verbleven in november 2023
Reactie van Rawan Fakhouri op 24 nov 2023
Dear naderAllow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests.Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards,Alec De WieuwGeneral Manager

10/10 – Uitstekend

KILANI

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
tout était parfait chambres piscines acces a la plage buffet rien n est laisse au hasard tres beau séjour
1 nacht verbleven in oktober 2023
Reactie van Rawan Fakhouri op 20 nov 2023
Dear KILANI Allow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests.Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards,Alec De WieuwGeneral Manager

6/10 – Redelijk

Darren

Positief: Netheid, comfort kamer
2 nachten verbleven in november 2023
Reactie van Rawan Fakhouri op 20 nov 2023
Dear Darrenwe would like to take the opportunity to thank you for sharing your experience at the Movenpick Resort & Spa Dead Sea. We are truly sorry to read that your experience was not a perfect one.Unfortunately, from your review, we were unable to understand exactly how your stay did not completely manage to reach your satisfaction. I would have been truly helpful to have more detail.… Should you decide to visit us again, please do let us know and we shall do all the needed to meet your expectations and provide you with a wonderful stay.Kind regards,Alec De WieuwGeneral Manager

10/10 – Uitstekend

Paul

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Resort is regarded as the best resort spa in the Middle East, and after experiencing its beauty and service one can only agree. The resort planning and architectural detail is inspired, serving to add a cultural overlay to the resort programme - all woven together with great thoughtfulness. We will definitely return!
1 nacht verbleven in november 2023
Reactie van Rawan Fakhouri op 16 nov 2023
Dear Paul Allow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests.Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards,Alec De WieuwGeneral Manager

6/10 – Redelijk

Emilia

Reisde met familie en kleine kinderen
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Can be improved. The room is a bit rundown and the bathroom/toilet is smelly too. The corridor outside is always wet. The mug in my room was broken, how come the housekeeping doesnt check prior? So stingy with drinking bottle too, only 1 provided in the room and the extra will be chargeable. Also the Grill restaurant didn’t provide room charging- insist to pay using card or cash, very inconvenient and strange! Please improve! Thanks
1 nacht verbleven in oktober 2023
Reactie van Bayan Titi op 23 okt 2023
Dear Emilia, Thank you for choosing Movenpick Resort & Spa Dead Sea and for taking the time to provide feedback about your experience.We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.We thank you for sharing your feedback which has been shared with the team to make the necessary changesBest Regards,Alec De WieuwGeneral Manager

10/10 – Uitstekend

Fraja

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing resort hotel, it has everything you could possible want/need here, we are just sad we couldn't stay longer. The dining options are amazing, the food we had during the whole stay from breakfast through to dinner was simply delicious. There was sooo much choice for breakfast and I can't recommend Chopstick and The Grill enough. Love that there is an adults-only breakfast room and pool too.
2 nachten verbleven in oktober 2023
Reactie van Bayan Titi op 23 okt 2023
Dear Fraja,Allow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests.Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards,Alec De WieuwGeneral Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
死海をパーフェクトに楽しむには最高の場所
死海を楽しむにはプライベートビーチがあるホテルがよい。 こちらのホテルはビーチまでのアクセスもよく、施設も素晴らしいので思いっきり楽しめました! 
1 nacht verbleven in september 2023
Reactie van Ibrahim Khallil Hotel Manager op 5 okt 2023
Dear Anonymous,Thank you for your thorough and lively review and for recommending our hotel to other travelers. I appreciate your positive feedback about our hotel. We do take pride in catering to our guest’s needs the best way we can.We look forward to having you again as a guest in our hotel.Kind Regards,Ibrahim Khallil Hotel Manager

4/10 – Matig

Maria

Reisde met familie
Positief: Netheid, comfort kamer
Muy bonito lugar pero No servia el baño teniamos que echarle agua con un bote
1 nacht verbleven in september 2023
Reactie van Ibrahim Khallil Hotel Manager op 5 okt 2023
Dear Maria ,Thank you very much for your recent stay and thank you for taking your time to provide us with some candid feedback. It was with regret to read that you left the Dead Sea with mixed feelings. Guest satisfaction will always remain to be our priority. The entire team is constantly striving to create for every guest a memorable experience. Please accept our apologies, if your recent stay was less than exceptional. Thorough cleaning is an absolute must for Mövenpick and we follow very strict protocols to guarantee satisfying results regarding hygiene and Cleanliness in our hotels, for future occasions we strongly encourage you to contact our reception in the event of finding any area of uncleanliness, this will give us an opportunity to bring your remarks to the attention of our housekeeping management.We hope that we will have the precious opportunity to welcome you back in the near future. Yours sincerely,Ibrahim Khallil Hotel Manager

2/10 – Ontzettend slecht

Abtidoon

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wir wurden in ein Zimmer gebracht, das noch nicht sauber war; Essensreste des Vorgängers waren noch vorhanden. Obwohl uns gesagt wurde, dass wir den Zimmerservice mit der Nummer 0 kontaktieren können, gab es kein Telefon im Zimmer. Auch nach einer Beschwerde wurde nichts unternommen. Das Personal wirkte gestresst, was sich insbesondere beim Abendessen bemerkbar machte. Obwohl es ein Buffet gab, wurden Getränke und kostenloses Wasser erst nach einer weiteren Beschwerde serviert. Die Anlage selbst ist schön, aber ich bin enttäuscht vom Mövenpick Hotel.
4 nachten verbleven in september 2023
Reactie van Ibrahim Khallil Hotel Manager op 3 okt 2023
Dear, Thank you for choosing Movenpick Resort & Spa Dead Sea and for taking the time to provide feedback about your experience.We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.We thank you for sharing your feedback which has been shared with the team to make the necessary changesBest Regards,Ibrahim KhallilHotel Manager

10/10 – Uitstekend

slawomir, chicago

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The resort is in the perfect location just right by Dead Sea with a private beach surrounded by pools. The spa is the best and the largest in all area. The treatments are amazing, absolutely worth it to try. Guest relation manager: Rawan fakhouri was super helpful with any questions we got. Absolutely highly recommended to stay there to have the best time for your stay.
2 nachten verbleven in september 2023
Reactie van Ibrahim Khallil Hotel Manager op 28 sep 2023
Dear Slawomir, On behalf of the entire team of Movenpick Resort and Spa Dead Sea, I would like to grant our sincere gratitude and appreciation for the very special comments you have written about our hotel during your last visit. These comments are actually a recognition of the hard work spent by every team member of the Movenpick Family whose aim is to provide our valued guests with a level of service they expect from a 5-star hotel.We hope to have you back with us very soon!Kind regards, Ibrahim Khallil Hotel Manager

6/10 – Redelijk

Adnan, Dubai

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Very bad
1 nacht verbleven in september 2023
Reactie van Ibrahim Khallil Hotel Manager op 28 sep 2023
Dear Adnan,Thank you for choosing the Mövenpick Resort & Spa Dead Sea and for taking time and effort sharing your feedback, it was with regret to read that you left the Dead Sea with mixed feelings. Guest satisfaction will always remain to be our priority. The entire team is constantly striving to create for every guest a memorable experience. Please accept our apologies, if your recent stay was less than exceptional. We hope to have the pleasure of welcoming you back in the not too distant future assuring you already in advance of our utmost care and attention to your comfort. Best Regards, Ibrahim KhallilHotel Manager

4/10 – Matig

Paul

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Ibrahim Khallil Hotel Manager op 28 sep 2023
Dear Paul,We would like to take this opportunity to thank you for sharing a review for your recent stay at Movenpick Resort & Spa Dead Sea. We are sorry to learn that your recent stay at our hotel did not meet one of our valued guest’s expectations as your comfort and well-being are always our highest priorities to continue to improve our service and we will definitely be taking your comments into consideration.Thank you again for your time and come visit us again soon. Sincerely,Ibrahim KhallilHotel Manger

10/10 – Uitstekend

Craig

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
An oasis in the desert, the resort is a perfect getaway.
2 nachten verbleven in september 2023
Reactie van Ibrahim Khallil Hotel Manager op 28 sep 2023
Dear Craig,Allow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests.Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards,Ibrahim Khallil Hotel Manager

10/10 – Uitstekend

kathya

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Parfait
Top ! Tout est parfait dans cet hôtel C’est immense Déjeuner super Mais ce n’est pas donné:) $$
1 nacht verbleven in september 2023
Reactie van Ibrahim Khallil Hotel Manager op 24 sep 2023
Dear Parfait,Dear, Thank you so much for choosing to spend your vacation at Mövenpick Resort & Spa Dead Sea and for leaving us a positive review. We are glad to know that we have succeeded to accommodate you with a pleasant stay during your visit to the Dead Sea.Looking forward to welcoming you back to the lowest point on earth where warmth meets the hospitality at Mövenpick Resort & Spa Dead Sea.Best Regards, Ibrahim KhallilHotel Manager

10/10 – Uitstekend

TOMOKI

1 nacht verbleven in september 2023
Reactie van Ibrahim Khallil Hotel Manager op 24 sep 2023
Dear Guest, Thank you for your excellent review and we are very happy to note that you really enjoyed your stay with us ,We would all be delighted to welcome you back to the Movenpick Resort and Spa Dead Sea in the near future.Kind Regards, Ibrahim KhallilHotel Manager

6/10 – Redelijk

Nazlican

Positief: Netheid, comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Ibrahim Khallil Hotel Manger op 18 sep 2023
Dear Nazlican,We would like to take this opportunity to thank you for sharing a review for your recent stay at Movenpick Resort & Spa Dead Sea. We are sorry to learn that your recent stay at our hotel did not meet one of our valued guest’s expectations as your comfort and well-being are always our highest priorities to continue to improve our service and we will definitely be taking your comments into consideration.Thank you again for your time and come visit us again soon. Sincerely,Ibrahim KhallilHotel Manger

10/10 – Uitstekend

daniel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel and grounds with amazing views.
1 nacht verbleven in september 2023
Reactie van Ibrahim Khallil Hotel Manager op 16 sep 2023
Dear daniel, Thank you very much for staying with us at Mövenpick Resort & Spa Dead Sea.We sincerely hope that you gained many beautiful memories during the time you spent here and that you will return to us again to have some new ones.It would be our pleasure if you chose us again in the future.Kind Regards, Ibrahim KhallilHotel Manager

10/10 – Uitstekend

Frank

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is very well maintained. The services are incredible. The buffet is far above what I have seen in my travels all over the world. The quality of the food. The presentation, the variety and the way the food is cooked are incredible. If you are in the area is a must to stay at the Movempick.
2 nachten verbleven in september 2023
Reactie van Ibrahim Khallil Hotel Manager op 16 sep 2023
Dear Frank, Thank you so much for choosing to spend your vacation at Mövenpick Resort & Spa Dead Sea and for leaving us a positive review. We are glad to know that you have enjoyed your stay with us.It would be our pleasure if you chose us again in the future.Kind Regards, Ibrahim Khallil Hotel Manger

10/10 – Uitstekend

P

1 nacht verbleven in september 2023
Reactie van Ibrahim Khallil op 12 sep 2023
Dear P, Thank you for choosing Movenpick Resort & Spa Dead Sea for your recent stay. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.Thank you again for your time and come visit us again soon.Sincerely,Ibrahim Khallil Hotel Manager