Thanks for your great feedback, L.J.A.C! We work hard to provide the best guest experience and it is always great to hear when we are getting it right. We wish you all the best for your travels and hope to welcome you back very soon. Happy Travels!

Hi there, Thank you for posting a review and we hope to welcome you back again soon!

Thanks for your lovely review, Jemma. We are so pleased to hear you had a wonderful stay with us and we hope to welcome you back on your next visit to Sydney!

Hello Thank you for taking the time to review us at 1831 Boutique Hotel. We noticed you gave us a 5/5 rating which is fantastic! We are very happy that you enjoyed your experience in our hotel. We are very glad to read comments like yours, it pushes us to keep working hard. Please do not hesitate to contact us if you’re coming back Sydney, it is always a pleasure have guests like you!

Thanks for your wonderful feedback, Kou. We are so pleased you had a pleasant stay with us and we hope to welcome you back very soon. Wishing you safe travels!

Thanks for taking the time to leave your feedback, Florence. We are so pleased to hear you had a pleasant stay with us and we hope to welcome you back on your next visit to Sydney. Wishing safe and happy travels!

Thanks for taking the time to leave your feedback, Heli. It is disappointing to receive such a low score especially in relation to the room size. You booked our budget single room and the sizing is apparent in the title 'Matchbox room' and with the photo's and measurements provided online. This is also reflected in the pricing which at $65 I am sure you have to agree is a steal in Sydney's hotel market! Next time, please see our friendly staff at reception if the room is not to your liking as we have many different double and deluxe double room types we could have shown you. We do apologize for the mix up with the minibar charge and the refund was promptly made to your credit card. I want you to know that I have followed this up with my staff to ensure this error does not occur again. We want all of our guests to have a comfortable stay with us and I do apologize this was not the case for you on this occasion. Next time please feel free to approach our friendly staff during your stay as they will always go above and beyond to ensure you have the best possible guest experience with us.

Thanks for taking the time to leave your feedback. It's great to hear that overall, you enjoyed your stay with us. I am sorry to hear there were a few issues with your room and I want you to know that we will take the time to address these in our upcoming refurbishments. Wishing you safe travels and we hope to welcome you back on your next visit.

Thanks for your 5/5 review. We are so pleased you had such a wonderful stay with us and we look forward to welcoming you back on your next visit to Sydney.

Thanks for your 10/10 review, Meg. We are thrilled to hear you had such a fabulous stay with us and we hope we can welcome you back very soon. Wishing you safe and happy travels!

Hi Ken, Thank you sharing your experience with us. Please note that none of our rooms are smoking rooms, and our air con systems are driven from outside units on the roof of the hotel. I reviewed your feedback card left this morning and instantly went to your upgraded room to investigate whether or not there was a smell of cigarette smoke. I did not personally detect anything myself, however I appreciate some people have much more sensitive noses to others and i did notice you had the windows open, so it is entirely possible smoke from outside can enter if left open. Please accept my apologies that we were unable to meet your expectations on this occasion, and know we tried our very best to ensure your stay with us was an enjoyable as possible. If you do decide to give us another chance, please get in touch with me directly and i will personally see to it that you have an enjoyable stay at a great price. We wish you the very best with any further travel plans you may have. Luke - Front Office Manager

Thanks for your 4/5 review. We are so pleased to hear you had a pleasant stay with us and we hope to welcome you back very soon!

Thanks for taking the time to leave your feedback. It is great to hear that overall, you enjoyed your stay with us! You will be pleased to know that we are getting some beautiful new carpet in the coming weeks that will compliment our beautiful heritage building. Wishing you happy and safe travels and we look forward to welcoming you back on your next visit.

Thanks for taking the time to leave your feedback, Cathie. Our staff work hard to provide the best guest experience and I am sorry we did not meet your expectations on this occasion. Next time, please let us know where we went wrong so we can take action to ensure it does not happen again. Wishing you all the best for your travels and we hope you will give us a second chance on your next trip to Sydney.

Thanks for taking the time to leave your feedback. It is disappointing to received such a low review score when your comments indicate you enjoyed your stay! It would be great if you can contact us to let us know where we went wrong so we can take appropriate action to fix any issues that occurred during your stay. Thanks again and wishing you happy and safe travels ahead!

Thanks for taking the time to leave your review. Customer satisfaction is very important to us and we always welcome constructive feedback. I want you to know that my maintenance manager will be addressing the issues mentioned in your room and we will also address the design issues of the bathroom in our upcoming refurbishment. Next time, please let us know if there are any issues during your stay as we have many different room types and our staff will always do their best to find one suitable for your needs. Wishing you all the best for your travels and we hope you will give us a second chance on your next visit to Sydney.

Good Morning, Thank you for choosing 1831 Boutique Hotel and we are pleased to hear that you received a fantastic service. Every good feedback from our guest is very important to us as it reminds us that we are heading in a right direction. I personally extend you an invitation to come and stay with us again and give us an opportunity to welcome you back. Thanks and Regards, Nirmohi Sasmile 1831 Boutique Hotel

Good Morning Ms Anne, Thank you for choosing 1831 Boutique Hotel for your every stay and we appreciate your loyalty towards us. I sincerely extend my apologies once again for the inconvenience that you encountered during your recent stay and appreciate your true feedback regarding our staff. As a small property we are refurbishing slowly and it is improving day by day though we pay utmost attention to our guest's requirement, we were unfortunately unable to provide you with your desired room due to high demands. I would like to extend you an invite to stay with us on your next visit to Sydney and we will ensure that you do not encounter any inconvenience. Once again we are grateful for your loyalty and would be fortunate to welcome you back. Thanks and Regards, Nirmohi Sasmile 1831 Boutique Hotel

Thanks for taking the time to leave your feedback. We are so pleased to hear that overall, you enjoyed your stay with us. You will be pleased to know that we are in the process of refurbishing the halls and once completed they will look fantastic! Wishing you happy and safe travels and we hope to welcome you back on your next visit to Sydney.

Thanks for your wonderful review score, Eduardo. We are so pleased you enjoyed your stay with us and we hope to welcome you back very soon. Happy Travels!

Thanks for your 4/5 review. We are so pleased you had a pleasant stay with us and we hope to welcome you back very soon.

Thanks for taking the time to leave your feedback. It is great to hear that overall, you enjoyed your stay with us. I am sorry to hear there were a few issues with your room, next time please let us know so we can take action to fix these. Also, please always feel free to remove fridge items to make space for your own or let our friendly staff at reception know and they could have done it for you. Wishing you safe and happy travels and we hope to welcome you back on your next visit to Sydney.

Thanks for taking the time to leave your feedback. We are thrilled to hear you enjoyed your stay with us and we hope to welcome you back very soon!

Thanks for taking the time to leave your feedback and for your kind words about our staff. They work hard to provide the best guest experience and it is always rewarding to hear back from our happy guests! Wishing you safe and happy travels and we hope to welcome you back soon!

Thanks for taking the time to leave your feedback. It is great to hear that overall, you enjoyed your stay with us. You will be pleased to know that we are in the process of refurbishing the hotel which we hope to have completed within the next 6 months.

Thanks for your 5/5 review, Craig. We are so pleased to hear you enjoyed your stay with us and appreciated the fantastic area we are located in. Wishing you all the best for your travels and we hope to welcome you back very soon!

Thanks for taking the time to leave your review score. Next time, please do let us know where we fell short so we can take action to make improvements. Thanks again and we hope to welcome you back very soon!

Thanks for your 5/5 review. We are so pleased to hear you enjoyed your stay with us and hope to welcome you back very soon. Happy Travels!

Thanks for your wonderful review, Angelika. Our staff work hard to provide the best guest experience and it is always rewarding to hear back from our happy guests. We wish you all the best with your travels and hope to welcome you back very soon.

Hi there, Can you please check your review. We do not have a coffee maker at 1831 Boutique Hotel and I think you may have meant this for another hotel.

Thanks for your 5/5 review! Our staff work hard to provide the best guest experience and it is always rewarding to hear back from our happy guests. Wishing you all the best for your travels and we hope to welcome you back very soon.

Thanks for your 4/5 review, Lorene.hazell. We are very fortunate to be located in such a beautiful heritage building and we are so pleased to hear you enjoyed your stay with us. Wishing you safe and happy travels and we hope to welcome you back very soon.

Thanks for your 5/5 review, Tezza! Our staff work hard to provide the best guest experience and it is always rewarding to hear back from our happy guests. Wishing you all the best for your travels and we hope to welcome you back very soon.

Thanks for your 10/10 review, Keir! Our staff work hard to provide the best guest experience and it is always rewarding to hear back from our happy guests. Wishing you all the best for your travels and we hope to welcome you back very soon.

Thanks for your 8/10 review, Phil! We are thrilled to hear that you enjoyed your stay with us. You will be pleased to know that the issues you have brought up will be addressed in our upcoming refurbishments. Wishing you safe travels and we hope to welcome you back very soon.

Thanks for taking the time to leave your feedback. We are thrilled to hear you enjoyed your stay with us and we hope to welcome you back very soon.

Thanks for taking the time to leave your feedback, Joy. I am sorry to hear there were a few issues with your room (which we will address in our upcoming refurbishments) but it is great to hear that overall you enjoyed your stay and are looking forward to welcoming you back on your next visit.

Thanks for your 5/5 review. Our staff work hard to provide the best guest experience and it is always rewarding to hear back from our happy guests. Wishing all the best for your travels and we look forward to welcoming you back on your next visit.

Dear guest, We are so glad that you liked the stay. We hope to see you again. Thank you.

Thanks for your 5/5 review! Our staff work hard to provide the best guest experience and it is always rewarding to hear back from our happy guests. Wishing you happy travels and we hope to welcome you back very soon.

Thanks for your 5/5 review. We are so pleased you enjoyed your stay with us and we hope to welcome you back very soon. Happy Travels!

感谢您的10/10评论。 我们很高兴听到您在我们这里过得愉快，我们期待着您的下次光临。 旅途愉快！

Thanks for your 5/5 review, Jay! We are so pleased to hear you enjoyed your stay with us. We are very fortunate to have a great team here at 1831 and to be in such a convenient location. We are in the process of upgrading the hotel and I promise, once completed you will be very impressed! Wishing you all the best for your travels and we hope to welcome you back very soon.

Thanks for your 10/10 review, Markus. We are so pleased to hear you enjoyed your stay with us and we hope to welcome you back very soon. Happy Travels!

Thanks for your 4/5 review! We are so pleased you enjoyed your stay with us and we hope to welcome you back very soon.

hello, our team is so glad that you enjoyed the experience. We would love to see you again. Thanks

We are so glad that you enjoyed the stay. Hope to see you again :) Thanks

Thanks for taking the time to leave your feedback. We are so pleased you enjoyed your stay with us and we hope to welcome you back on your next visit to Sydney. Happy Travels!