Een magnetron, een waterkoker

Beoordelingen van Adina Apartment Hotel Sydney Airport

4.5 out of 5
Adina Apartment Hotel Sydney Airport
17 Bourke Road, Mascot, NSW

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 596 van 1005 beoordelingen" "
Gastenscore: 8 - Goed. 290 van 1005 beoordelingen" "
Gastenscore: 6 - Redelijk. 69 van 1005 beoordelingen" "
Gastenscore: 4 - Matig. 36 van 1005 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 1005 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Denis

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Prima accommodatie. Appartement was schoon. Wel mogen er wat meer pannen komen. Helaas geen uitzicht maar aan de achterkant tegen een kantoor aankijken. Op de site staat geluiddichte kamers. Dit was bij ons niet het geval. Om 6 uur in de ochtend hoor je de vliegtuigen goed overgaan. Verder goed appartement. Ruim genoeg. En gelukkig een vroege incheck gekregen na onze reis vanuit Nederland van 30 uur
3 nachten verbleven in juli 2023
Reactie van Damien Duong, Hotel General Manager op 13 jul 2023
Hi Denis,Thank you so much for sharing your review based on your recent stay. We loved hosting you just as much as you enjoyed staying with us. Unfortunately the hotel does not offer a view as the hotels surrounding the airport are limited to a certain height due to the incoming planes.I'm glad the the hotel team were able to offer you an early check in so that you could relax and refresh after a long flight.We look forward to seeing you again in the near future.Kind regards,Damien DuongHotel General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima locatie dicht bij vliegveld makkelijk Met ov naar stad
1 nacht verbleven in oktober 2018
Reactie van Barbs op 8 nov 2018
Your feedback is much appreciated. Thank you! Hope to see you in future.

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay, travelling with an elderly relative in a wheelchair. Quiet safe neighbourhood with restaurants about 1 minute walk away
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Priyanka

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Toilet bin was rusting Got bed bugs - had to see doctor today Lots of noise, property was not clean. Location great very convenient to Mascot station
2 nachten verbleven in mei 2024
Reactie van Damien Duong, Hotel General Manager op 3 mei 2024
Hi Priyanka,Thank you for taking the time to share your experience. The team at Adina Apartment Hotel Sydney Airport take all feedback received very seriously and it is unfortunate your stay with us was less than ideal. We pride ourselves on the level of service and hospitality of all our staff, and I apologise you didn’t experience this. An accusation such as bed bugs is taken very seriously by the hotel and we have had an emergency inspection by Pest Control organised and they have not found any evidence in the room you stayed in. The entire hotel and our guest rooms are serviced monthly by pest control to ensure we offer our guests a positive and enjoyable stay.I kindly request that any queries or concerns you may have are discussed at the hotel in the future as we would always like to resolve them as quickly as possible. I hope that the team and I at Adina Sydney Airport can renew your confidence in the Hotel and welcome you back soon.

10/10 – Uitstekend

Troy

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pleasant hotel.
3 nachten verbleven in april 2024
Reactie van Allison op 24 apr 2024
Hi Troy,Thank you for choosing to stay at Adina Apartment Hotel Sydney Airport and for taking the time to share your rating with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Allison LeDuty Manager

10/10 – Uitstekend

YOSHITAKA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
空港から420番バスで15分ほど。終点マスコットで降りて徒歩3分くらい。便利な場所にあります。部屋は広くてシンプル、食器セットがあるので簡単な調理なら可能。
Reactie van Allison op 24 apr 2024
Hi YOSHITAKA,We really appreciate you taking the time to review your experience with us here at Adina Apartment Hotel Sydney Airport. I'm absolutely delighted to see you had a great time.We hope to welcome you back to see us again soon! Kind regards,Allison LeDuty Manager

10/10 – Uitstekend

Lynette

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is a good place to stay if you are going to the airports ,plenty of places to eat around the hotel
1 nacht verbleven in april 2024
Reactie van dc op 15 apr 2024
Hi LynetteThank you for your kind words, we look forward to having you stay with us again soon. Enjoy your week ahead.Adina Sydney airport

10/10 – Uitstekend

Louise

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We needing to check in earlier than two and reception were kindly able to accommodate this.
1 nacht verbleven in april 2024
Reactie van Allison op 15 apr 2024
Hi Louise,Thank you so much for sharing your review based on your recent stay. We loved hosting you just as much as you enjoyed staying with us.We look forward to seeing you again in the near future.Kind regards,Allison LeDuty Manager

8/10 – Goed

Xerxes

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Adina Mascot op 11 apr 2024
Hi Xerxes,Thank you for taking the time to provide feedback regarding your stay.It was nice to read that you had an enjoyable time with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Damien DuongHotel General Manager

10/10 – Uitstekend

DIANE, Austin

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
nice hotel great front staff
1 nacht verbleven in april 2024
Reactie van Allison op 8 apr 2024
Hi DIANE,Thank you so much for sharing your review based on your recent stay. We loved hosting you just as much as you enjoyed staying with us.We look forward to seeing you again in the near future.Kind regards,Allison LeDuty Manager

10/10 – Uitstekend

Habibur, Dhaka

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was clean and spacious. Loved it .
1 nacht verbleven in april 2024
Reactie van Allison op 7 apr 2024
Hi Habibur,We really appreciate you taking the time to review your experience with us here at Adina Apartment Hotel Sydney Airport. I'm absolutely delighted to see you had a great time.We hope to welcome you back to see us again soon! Kind regards,Allison LeDuty Manager

8/10 – Goed

Eto

all good( ¨̮⋆)
1 nacht verbleven in april 2024
Reactie van Allison op 7 apr 2024
Hi Eto,We really appreciate you taking the time to review your experience with us here at Adina Apartment Hotel Sydney Airport. I'm absolutely delighted to see you had a great time.We hope to welcome you back to see us again soon!Kind regards,Allison Le

10/10 – Uitstekend

Jeannie

1 nacht verbleven in april 2024
Reactie van Allison op 22 apr 2024
Hi Jeannie,Thank you for choosing to stay at Adina Apartment Hotel Sydney Airport and for taking the time to share your rating with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Allison LeDuty Manager

10/10 – Uitstekend

Rehana

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff
2 nachten verbleven in maart 2024
Reactie van Allison op 30 mrt 2024
Hi Rehana,Thank you for taking the time to provide feedback regarding your stay.It was nice to read that you had an enjoyable time with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Allison LeDuty Manager

8/10 – Goed

Similo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Short walkable distance to the train station enroute airport. Had a slightly late checkout but the staff were very accomodating.. Decently good facilities & excellent staff service!
1 nacht verbleven in maart 2024
Reactie van Sandy Lee op 29 mrt 2024
Dear Similo,We extend our sincere gratitude for providing us with such positive feedback based on your recent stay at Adina Sydney Airport.It is our joy and we feel honoured to know that our guests had an amazing stay. We maintain striving to deliver a unique experience to all our distinguished guests.For us was a pleasure to be your host, and we cannot wait to see us again soon.Kind regards,Sandy LeeFront Office Duty Manager

10/10 – Uitstekend

Hem

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff and very convient
1 nacht verbleven in maart 2024
Reactie van Sandy Lee op 29 mrt 2024
Dear Hem,We really appreciate you taking the time to review your experience with us here at Adina Apartment Hotel Sydney Airport.We are delighted to see you had a great time and enjoyed the convenient location and recognizing our staff effort.These are the feedback that really boost morale with our staff knowing they are making our guests' stay a positive experience.We hope to welcome you back to see us again soon!Kind regards,Sandy LeeFront Office Duty Manager

10/10 – Uitstekend

Hong

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel!
2 nachten verbleven in maart 2024
Reactie van Allison op 24 mrt 2024
Hi Hong,Thank you for taking the time to provide feedback regarding your stay.It was nice to read that you had an enjoyable time with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Allison LeDuty Manager

6/10 – Redelijk

Douglas E

Reisde met partner
Positief: Netheid
Reasonable room with toaster (nice touch), microwave and good-sized fridge (typical smallish freezer section but otherwise very good). Iron & ironing board (helpful). Table/desk decent for eating meals in room or for working. Hotel very convenient to Mascot train station (bonus: the airport surcharge from Mascot is only $9 vs. $16 from other stations). Major issue was street traffic noise pretty much all night (we were on 4th floor facing street). It is possible that patrons getting rooms facing the other way might not experience this issue. Complimentary internet WiFi speeds only 2-4mps, probably not suitable for streaming or moderate-to-high intensity uses.
1 nacht verbleven in maart 2024
Reactie van Sandy Lee op 23 mrt 2024
Dear Douglas,Thank you for taking the time to provide a detailed feedback regarding your stay.It was nice to read that you had found the location convenient and enjoyed the facilities in the room.We look forward to welcoming you back to the hotel in the near future and will ensure we allocate you to a room on the rear-side of the building, away from the main road noises. Kind regards,Sandy LeeFront Office Duty Manager

10/10 – Uitstekend

Thi Hong

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good. Close to train station. Too close to the main street.
1 nacht verbleven in maart 2024
Reactie van Sandy Lee op 21 mrt 2024
Dear Thi Hong,Thank you for taking the time to share your recent experience with us.We are delighted to hear that you had a great stay with us and found the location convenient for your trip.We hope to have the opportunity to welcome you back again when you are back in Sydney, whether that be for leisure or business.Kind regards,Sandy LeeFront Office Duty Manager

8/10 – Goed

Andrew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Allison op 26 mrt 2024
Hi Andrew,Thank you for choosing to stay at Adina Apartment Hotel Sydney Airport and for taking the time to share your rating with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Allison LeDuty Manager

10/10 – Uitstekend

Napoleao Da

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay
2 nachten verbleven in maart 2024
Reactie van Allison op 18 mrt 2024
Hi Napoleao,Thank you so much for sharing your review based on your recent stay. We loved hosting you just as much as you enjoyed staying with us.We look forward to seeing you again in the near future.Kind regards,Allison LeDuty Manager

10/10 – Uitstekend

Danny

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, good transportation, good dining area.
2 nachten verbleven in maart 2024
Reactie van Allison op 17 mrt 2024
Hi Danny,Thank you so much for sharing your review based on your recent stay. We loved hosting you just as much as you enjoyed staying with us.We look forward to seeing you again in the near future.Kind regards,Allison LeDuty Manager

8/10 – Goed

Rhonda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Allison op 15 mrt 2024
Hi Rhonda,Thank you for choosing to stay at Adina Apartment Hotel Sydney Airport and for taking the time to share your rating with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Allison LeDuty Manager

10/10 – Uitstekend

Maxwell, Orange

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent Hotel friendly reception and clean
1 nacht verbleven in maart 2024
Reactie van Sandy Lee op 13 mrt 2024
Dear Maxwell,We extend our sincere gratitude for providing us with such positive feedback based on your recent stay at Adina Sydney Airport.It is our joy and we feel honoured to know that our guests had an amazing stay. We maintain striving to deliver a unique experience to all our distinguished guests.For us was a pleasure to be your host, and we cannot wait to see us again soon.Kind regards,Sandy LeeFront Office Duty Manager

8/10 – Goed

Peter

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good place to stay when going to the airport next day, transport to airport close by. Several places to eat within easy walk. Only minor issue is with placement of cups etc, for short people could be a problem reaching.
1 nacht verbleven in maart 2024
Reactie van Allison op 10 mrt 2024
Hi Peter,Thank you for taking the time to provide feedback regarding your stay.It was nice to read that you had an enjoyable time with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Allison LeDuty Manager

2/10 – Ontzettend slecht

?

Negatief: Netheid, personeel en service
6 nachten verbleven in februari 2024
Reactie van Derwen C op 9 apr 2024
Good Afternoon,Thank you for taking the time to highlight your experience.I would like to discuss your feedback in further detail to ensure the issues mentioned are addressed accordingly.Please contact me at dduong@adinahotels.com.au or via phone on +61 (0)2 9381 2000.Kind regards,Damien DuongHotel General Manager

8/10 – Goed

Michelle

Positief: Personeel en service
Staff member on the front desk was friendly and accommodating. My room smelt really off (bad), it is hard to describe it but it was strong. Otherwise room ok and close walk to train station.
1 nacht verbleven in februari 2024
Reactie van Sandy Lee op 28 feb 2024
Dear Michelle,Thank you for sharing you feedback and we sincerely apologize for the inconvenience you experienced regarding to the smell in the room. The comfort and privacy of our guests are of the utmost importance to us, and I deeply regret that we fell short of meeting these expectations. We are committed to making the necessary improvements to prevent such situations from happening again.We genuinely appreciate your willingness to recognize that aside from the odour, your overall stay was satisfactory.We hope to have the chance to welcome you back.Kind regards,Sandy LeeFront Office Duty Manager

10/10 – Uitstekend

Tsubasa, Yokohama

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
新しい建物で清潔感があり、空港や駅からも近く、家具家電の大半が室内に揃っており、スタッフの対応含め素晴らしいホテルです。
1 nacht verbleven in februari 2024
Reactie van Sandy Lee op 21 feb 2024
Dear Tsubasa,We really appreciate you taking the time to review your experience with us here at Adina Apartment Hotel Sydney Airport.We are delighted to see you had a great time and enjoyed the convenient location and recognizing our staff effort.These are the feedback that really boost morale with our staff knowing they are making our guests' stay a positive experience.We hope to welcome you back to see us again soon!Kind regards,Sandy LeeFront Office Duty Manager

10/10 – Uitstekend

Darlene

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Good for 1 night stay near the airport
1 nacht verbleven in februari 2024
Reactie van Sandy Lee op 20 feb 2024
Dear Darlene,We extend our sincere gratitude for providing us with such positive feedback based on your recent stay at Adina Sydney Airport.It is our joy and we feel honoured to know that our guests had an amazing stay. We maintain striving to deliver a unique experience to all our distinguished guests.For us was a pleasure to be your host, and we cannot wait to see us again soon.Kind regards,Sandy LeeFront Office Duty Manager

10/10 – Uitstekend

Tomonori

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Sandy Lee op 21 mrt 2024
Dear Tomonori,Thank you so much for sharing your review based on your recent stay.We loved hosting you just as much as you enjoyed staying with us.We look forward to seeing you again in the near future.Kind regards,Sandy LeeFront Office Duty Manager

8/10 – Goed

Cherie

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location. The room smell wasn’t as fresh as it could be, but clean. If you like bigger towels remember to bring your own. Parking is fantastic!
2 nachten verbleven in februari 2024
Reactie van Kimberly | Relief Duty Manager op 14 feb 2024
Dear Cherie,Thank you for providing us with your feedback.We were delighted to have you as a guest at our property, and we look forward to the next time you visit us.

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Kimberly | Relief Duty Manager op 14 feb 2024
Dear Daniel,Thank you for taking the time to share your recent experience.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future!

8/10 – Goed

Barbara

1 nacht verbleven in februari 2024
Reactie van Sandy Lee op 21 mrt 2024
Dear Barbara,Thank you so much for sharing your review based on your recent stay.We loved hosting you just as much as you enjoyed staying with us.We look forward to seeing you again in the near future.Kind regards,Sandy LeeFront Office Duty Manager

10/10 – Uitstekend

Allisson, Helensburgh

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay for a weekend in the city. 2 bedroom apartment was excellent with a full kitchen and plenty of room. Super quiet too. Very easy and quick train trip into Sydney with many restaurants close by. Would stay again
2 nachten verbleven in februari 2024
Reactie van Sandy Lee op 12 feb 2024
Dear Allisson,Thank you for your kind feedback on your recent stay with us.We are pleased you were able to utilize our prime location within walking distance from shops, cafes and restaurants not to mention public transport.It was our pleasure to host you and your family and we are very happy to see that everything was up to your standards.We look forward to accommodating you back again in the near future.Kind regards,Sandy LeeFront Office Duty Manager

6/10 – Redelijk

Teek Fong

Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
Overall happy staying at this apartment. However, as an Expedia gold member, I didn’t received any benefits that made me feel disappointed.
3 nachten verbleven in februari 2024
Reactie van Sandy Lee op 18 feb 2024
Dear Teek,Thank you for sharing your feedback and we sincerely apologise for the inconvenience you experienced over your stay with us. The comfort and privacy of our guests are of the utmost importance to us, and I deeply regret that we fell short of meeting these expectations.Upon investigation, you have actually booked the 2 Bedroom room type, it is our highest grade room type, hence we were unable to upgrade your booking. With VIP benefit, there is Free Self Parking included as well, however not utilized. Thank you for your patience and understanding. We hope to have the chance to welcome you back.Kind regards,Sandy LeeFront Office Duty Manager

10/10 – Uitstekend

Ann

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had laundry and kitchenette
1 nacht verbleven in februari 2024
Reactie van Sandy Lee op 11 feb 2024
Dear Ann,We really appreciate you taking the time to review your experience with us here at Adina Apartment Hotel Sydney Airport. I'm absolutely delighted to see you had a great time.We hope to welcome you back to see us again soon!Kind regards,Sandy LeeFront Office Duty Manager

8/10 – Goed

John

Positief: Netheid, personeel en service
The staff and room were excellent. Carpet in the hallway was extremely threadbare. Easy walking distance to train.
1 nacht verbleven in februari 2024
Reactie van Kimberly | Relief Duty Manager op 9 feb 2024
Hi John,Thank you for taking the time to share your recent experience through the survey. We appreciate your feedback and we are delighted to learn that you enjoyed your stay. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future!

10/10 – Uitstekend

Giuseppe, Gosford

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Sandy Lee op 21 mrt 2024
Dear Giuseppe,We really appreciate you taking the time to review your experience with us here at Adina Apartment Hotel Sydney Airport.We hope to welcome you back to see us again soon!Kind regards,Sandy LeeFront Office Duty Manager

10/10 – Uitstekend

Najam

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Its an awesome place to stay. Room is Huge and spacious. Love it
1 nacht verbleven in februari 2024
Reactie van Sandy Lee op 5 feb 2024
Dear Najam,Thank you for taking the time to share your recent experience through the survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future!Kind regards,Sandy LeeFront Office Duty Manager

2/10 – Ontzettend slecht

Faraz

1 nacht verbleven in januari 2024
Reactie van Sandy Lee op 4 feb 2024
Dear Faraz,We would like to express our gratitude for taking the time to provide us with your valuable feedback.We deeply regret to hear that your recent stay with us did not meet your expectations.If you have any additional comments or suggestions that can help us improve our services and facilities, we would be delighted to hear from you.We hope to have the opportunity to welcome you back and show you the improvements we are capable of doing with our guests' feedback.Kind regards,Sandy LeeFront Office Duty Manager

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in januari 2024
Reactie van Kimberly | The Adina Airport Team op 3 feb 2024
Hi there,Thank you so much for your generous review in respect to your recent visit at Adina Sydney Airport. We are beyond thrilled to read that you enjoyed your experience with us!Many thanks for this opportunity to be at your service, and we look forward to welcoming you back in the near future.

10/10 – Uitstekend

Sophie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed here for proximity to the airport, and enjoyed walking around the Mascot area for the evening. Lovely room, comfy bed and pillows. Drive to P7 international airport took around 10mins, or you could jump on the train.
1 nacht verbleven in januari 2024
Reactie van Kimberly S. op 30 jan 2024
Dear Sophie,I can’t express enough how overwhelmed we are with your very generous review in respect to your recent visit to Adina Sydney Airport. We appreciate your feedback as it allows us to grow our business.Many thanks for this opportunity to be at your service, and we look forward to welcoming you back in the near future.

10/10 – Uitstekend

Amanda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient stay before early international flight
Reactie van Sandy Lee op 29 jan 2024
To:AmandaLanguage:Consent:Processing:Dear Amanda,We really appreciate you taking the time to review your experience with us here at Adina Apartment Hotel Sydney Airport. I'm absolutely delighted to see you had a great time.We hope to welcome you back to see us again soon!Kind regards,Sandy LeeFront Office Duty Manager

6/10 – Redelijk

LISA

Reisde met partner
Negatief: Netheid
Not as nice as prior adina apartments we stayed in.
1 nacht verbleven in januari 2024
Reactie van Sandy Lee op 31 jan 2024
Dear Lisa,Thank you for taking the time to review your stay with us. I am sorry to hear that your recent stay did not meet expectations.If you have any other feedback that will help us improve our service or our facilities, please do not hesitate to contact us.I hope you give us the opportunity to welcome you back in the future to show you the improvements we make based on our guests' feedback.Kind regards,Sandy LeeFront Office Duty Manager

10/10 – Uitstekend

Anthony

1 nacht verbleven in december 2023
Reactie van Sandy Lee op 26 jan 2024
Dear Anthony,We loved hosting you just as much as you enjoyed staying with us.We look forward to seeing you again in the near future.Kind regards,Sandy LeeFront Office Duty Manager

8/10 – Goed

Elizabeth

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A clean, convenient option near the airport. Elevator from street level to lobby was broken.
1 nacht verbleven in december 2023
Reactie van Allison op 24 jan 2024
Hi Elizabeth,Thank you for taking the time to provide feedback regarding your stay.It was nice to read that you had an enjoyable time with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Allison LeDuty Manager

8/10 – Goed

Mizuho

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Allison op 23 jan 2024
Hi Mizuho,Thank you for choosing to stay at Adina Apartment Hotel Sydney Airport and for taking the time to share your rating with us.We look forward to welcoming you back to the hotel in the near future.Kind regards,Allison LeDuty Manager

10/10 – Uitstekend

Adrian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Sandy Lee op 15 jan 2024
Dear Adrian,We loved hosting you just as much as you enjoyed staying with us.We look forward to seeing you again in the near future.Kind regards,Sandy LeeFront Office Duty Manager

10/10 – Uitstekend

Susan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A spacious room with comfortable bed and a good shower. Very close to Mascot station to catch a train to the airport or the city.
1 nacht verbleven in januari 2024
Reactie van Sandy Lee op 10 jan 2024
Thank you for taking the time to provide feedback regarding your stay.It was nice to read that you had an enjoyable time with us and found our Apartment convenient, being so close to shops, transport, and restaurants.We look forward to welcoming you back to the hotel in the near future.Kind regards,Sandy LeeFront Office Duty Manager

10/10 – Uitstekend

William

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beaut property close to airport
An excellent property close to airport , with restaurants and train station only a couple of minutes walk. Wonderful staff who are helpful and always cheerful.
4 nachten verbleven in december 2023
Reactie van Sandy Lee op 9 jan 2024
Dear William,We really appreciate you taking the time to review your experience with us here at Adina Apartment Hotel Sydney Airport.We are delighted to see you had a great time and enjoyed the convenient location and recognizing our staff effort.These are the feedback that really boost morale with our staff knowing they are making our guests' stay a positive experience.We hope to welcome you back to see us again soon!Kind regards,Sandy LeeFront Office Duty Manager