Superior kamer, 1 kingsize bed, niet-roken, uitzicht op park | Een kluis op de kamer, verduisterende gordijnen, geluiddichte muren
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Beoordelingen van Best Western Plus Hotel Stellar

4 out of 5
Best Western Plus Hotel Stellar
4 Wentworth Avenue, Surry Hills, NSW

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 469 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 420 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 77 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 23 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 1001 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Prima hotel op toplocatie in Sydney. Wat vergane luxe, maar toch nog in zeer acceptabele staat. Het keukentje in de kamer was heel prettig voor een zelfgemaakt ontbijt, waarvoor supermarkten op een steenworp afstand liggen.
3 nachten verbleven in december 2018
Reactie van Staff at Hotel Stellar. op 12 feb 2019
Hi, Thank you for the positive feedback. We hope to see you again in the future.

10/10 – Uitstekend

H.M.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
kasse hotel
Een hotel zoals je van een Hotel mag en wilt verwachten alles klopt er, een aanrader.
6 nachten verbleven in oktober 2017
Reactie van Toby op 1 nov 2017
Dear HM, thank you for your review. I'm glad you were so satisfied. Please consider us again. Kind regards, Toby Burgess, Assistant Manager.

8/10 – Goed

Cedric, Nederland

Positief: Netheid, personeel en service en comfort kamer
goed, plezierig
plezerig

10/10 – Uitstekend

Sean

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A nice place to stay. Plenty of amenities around.
1 nacht verbleven in april 2024
Reactie van j op 14 apr 2024
Dear Sean, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff Best Western Plus Hotel Stellar

6/10 – Redelijk

Hubert

4 nachten verbleven in maart 2024

10/10 – Uitstekend

robert

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Good value. 2 min walk to subway.
3 nachten verbleven in februari 2024
Reactie van Jessie op 27 mrt 2024
Dear Robert, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff Best Western Plus Hotel Stellar

10/10 – Uitstekend

Malgorzata

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024
Reactie van Jessie op 27 mrt 2024
Dear Malgorzata, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff Best Western Plus Hotel Stellar

10/10 – Uitstekend

Christopher Shawn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in januari 2024
Reactie van Jessie op 27 mrt 2024
Dear Christopher, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff Best Western Plus Hotel Stellar

10/10 – Uitstekend

Elizabeth

2 nachten verbleven in januari 2024
Reactie van Jessie op 27 mrt 2024
Dear Elizabeth, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff Best Western Plus Hotel Stellar

8/10 – Goed

YOUNKYU

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Hyunjung

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in december 2023

6/10 – Redelijk

Sean

1 nacht verbleven in november 2023

10/10 – Uitstekend

Jenny

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was very happy with the hotel. Staff were friendly. The rooms were clean and very nice. The hotel was convenient to everything, close to train station, buses, eateries and only a short walk into the city. Would definitely stay again.
3 nachten verbleven in december 2023

10/10 – Uitstekend

Gayle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff were very attentive and couldn’t do enough for us. The room was lovely and the food in the cafe for breakfast was delicious, especially the fresh orange juice. The only improvement I would suggest is having a ramp at the entrance for people who have trouble with stairs. I would thoroughly recommend this hotel to anyone staying in Sydney.
5 nachten verbleven in november 2023

10/10 – Uitstekend

Tomomi

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
◆部屋 アパートメントタイプの部屋に泊まりましたが、部屋は広く、想像以上に綺麗で快適に過ごせました。食器も沢山あり、スーパーで食材を買って調理して食べる際に十分な量がありました。 WiFiも快適。テレビとスマホを簡単にキャストすることも可能でした。 ◆接客 スタッフの方も皆さんはフレンドリーでとても親切に対応してくれました。 ◆立地 最寄りの駅はセントラル駅から1駅のミュージアム駅。駅からは5分程で、すぐ近くにはハイドパークがあり、公園周辺のセントメアリー大聖堂、オーストラリア博物館、ハイド・パーク・ブラックスへのアクセスは抜群で、 オペラハウスやパディントン、ロイヤル植物園へもバスを使っての移動が便利で、歩いても20-30分ほどで移動できるので街歩きの拠点としても良かったです。 近くにはスーパーや酒屋、徒歩圏内にチャイナタウンもあり便利でした。 帰りはホテルの前からUberで空港まで移動しましたが、50-55ドルほどでした。 ◆その他 観光の拠点として快適に過ごすことが出来ました。大満足です。 窓からの景色は普通に大通りが目の前にあるだけなので、窓からの眺望を重視する人には向かないかなと思います。
3 nachten verbleven in november 2023

8/10 – Goed

Nancy

Positief: Netheid, personeel en service
7 nachten verbleven in november 2023
Reactie van Andrea op 24 nov 2023
Dear Nancy,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regards,Management & Staff Best Western Plus Hotel Stellar

8/10 – Goed

Sharon

2 nachten verbleven in november 2023

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean accommodation and friendly staff
1 nacht verbleven in november 2023
Reactie van Michael op 20 nov 2023
Dear Joseph,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regards,Management & Staff Best Western Plus Hotel Stellar

10/10 – Uitstekend

Linda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Only thing not to like is the small number of stairs to the front door. But as this is a heritage building, cannot be changed. Also, would be great if the dining area was open for a few hours in the evening. Otherwise great
12 nachten verbleven in oktober 2023
Reactie van Michael op 16 nov 2023
Dear Linda,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regards,Management & Staff Best Western Plus Hotel Stellar

8/10 – Goed

Daryl, Mississauga

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Check in was an issue as the on duty employee waited to let us to the room untill EXACTLY 2pm, not 1:50 but 2pm. Otherwise the rest of the staff was fantastic
4 nachten verbleven in november 2023
Reactie van Michael op 13 nov 2023
Hi Daryl,Thank you for your review.Please accept our apologies for not being able to check you in before the guarantee check in time of 2pm. We hope to be able to accommodate you again soon.Kind Regards,Management and StaffBest Western Plus Hotel Stellar

10/10 – Uitstekend

keith

6 nachten verbleven in oktober 2023

10/10 – Uitstekend

Mark, Maryville

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, quite, good size room with sink, food preparation area, usable fridge, and microwave. Close to everything bars, restaurants, public transportation. Good travellers' hotel.
1 nacht verbleven in oktober 2023
Reactie van Michael op 13 nov 2023
Dear MARK,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regards.Management & Staff Best Western Plus Hotel Stellar

10/10 – Uitstekend

Jeff

Reisde met partner
Property close to Hyde park and Museum station which made for easy access from the airport and to many attractions.
2 nachten verbleven in oktober 2023
Reactie van Michael op 13 nov 2023
Dear Jeff,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regards.Management & Staff Best Western Plus Hotel Stellar

10/10 – Uitstekend

YOUNJIN

3 nachten verbleven in oktober 2023
Reactie van Michael op 13 nov 2023
Dear YOUNJIN,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regards.Management & Staff Best Western Plus Hotel Stellar

10/10 – Uitstekend

Tyson

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always a great stay
2 nachten verbleven in oktober 2023
Reactie van Michael op 13 nov 2023
Dear Tyson,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regards.Management & Staff Best Western Plus Hotel Stellar

10/10 – Uitstekend

Melvin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent location; spacious rooms, restaurant good. Close to bus stop, walking distance to China town, Art Gallery of NSW and other sites to see. Hotel staff very helpful and provided electric adapters, umbrella, maps, and directions.
5 nachten verbleven in oktober 2023
Reactie van Michael op 13 nov 2023
Dear Melvin,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regards.Management & Staff Best Western Plus Hotel Stellar

6/10 – Redelijk

Sneha

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen
No hair dryer or complementary water
4 nachten verbleven in oktober 2023
Reactie van Michael op 17 okt 2023
Dear Sneha,Thank you for previding a feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations and not able to assist you on finding the Hair Dryer located in the room during your stay with us. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Michael YangAssistant ManagerBest Western Plus Hotel Stellar

10/10 – Uitstekend

Brendan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2023
Reactie van Michael op 24 okt 2023
Dear Brendan,Thank you for staying with us at Best Western Plus Hotel Stellar and for providing this outstanding review. We are glad that you have enjoyed your stay again with us. We hope to welcome you again in future and we like to thank you again for supporting our business..Please take care and stay safe. Kind Regards, MichaelBest Western Plus Hotel Stellar

10/10 – Uitstekend

Mr

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing Stay for 3 nights..cooperative staff Queries attended immediately..like to stay again.
3 nachten verbleven in oktober 2023
Reactie van J op 14 okt 2023
Dear Valued Guest, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff Best Western Plus Hotel Stellar

6/10 – Redelijk

Jennifer

Positief: Netheid, personeel en service
We enjoyed the larger space with kitchenette. The accommodations are well kept and clean. The building is older so noise does travel.
6 nachten verbleven in september 2023
Reactie van J op 1 okt 2023
Hi Jennifer, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff Best Western Plus Hotel Stellar

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in september 2023
Reactie van j op 1 okt 2023
Hi Value Guest, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff Best Western Plus Hotel Stellar

8/10 – Goed

Helen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and value
3 nachten verbleven in september 2023
Reactie van Michael op 22 sep 2023
Dear Helen,Thank you for choosing Best Western Plus Hotel Stellar and also for the great review.We are glad that you had enjoyed your stay with us and we hope to accommodate you again in the future.Thank you for supporting our business, please take care and stay safe.Kind Regards,Management & StaffBest Western Plus Hotel Stellar

10/10 – Uitstekend

Sharon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient Location, Very Spacious
Convenient location to lots of restaurants. Very spacious room & huge bathroom. Bed was quite hard, needs a pillow top to soften it. Very clean & tidy. Staff were very friendly & helpful.
1 nacht verbleven in september 2023
Reactie van Andrea op 18 sep 2023
Dear Sharon,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff

10/10 – Uitstekend

Robert

1 nacht verbleven in september 2023
Reactie van Andrea op 18 sep 2023
Dear Robert,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff

10/10 – Uitstekend

JI YUNG

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
넘 좋음
깔끔하고 좋아요! 퀸베드 두개짜리 패밀리룸 숙박했는데 드라이어 있고 샴푸 린스 바디워시 바디로션 비누 작은 사이즈로 비치되어있어요~ 청소 매일 해주고 수건도 갈아주고 리셉션도 친절하고 체크인 전에 짐 맡길 수 있고요 윗층 소음도 바로 전달하겠다고 대응해줬습니다~ 위치는 센트럴역에서 걸어서 10-12분 뮤지엄 역에서 3-4분 하이드파크는 2분 거리에요 시끄러운 구역 아니라서 조용해요 8월 말에 가서 낮엔 조금 덥고 밤엔 추웠어서 에어컨이 잘 나오는지는 잘 모르겠지만 별로 춥지도 덥지도 않았어여 온수 잘나오고 수압도 좋고 침대도 넘 편했음 좋아요! 콘센트 위치가 침대 옆도 아니고 좀 애매하긴했지만 괜찮았습니다~~~
4 nachten verbleven in augustus 2023
Reactie van Jessie op 4 sep 2023
Dear Ji Yung, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff Best Western Plus Hotel Stellar

8/10 – Goed

Xiaomei, Bothell

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great location and easy to get around.
3 nachten verbleven in augustus 2023
Reactie van Jessie op 25 aug 2023
Dear Xiaomei, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff Best Western Plus Hotel Stellar

8/10 – Goed

Hironori

Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Generally good service and location, but room cleaning was bad as trush still left in bag when I arrived.
6 nachten verbleven in augustus 2023
Reactie van J op 30 aug 2023
Dear Hironori, Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. We take great pride in the service our hotel provides, and always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. Kind regards, Management & staffBest Western Plus Hotel Stellar

8/10 – Goed

Billy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was conveniently close to where we wanted to be.
2 nachten verbleven in augustus 2023
Reactie van Jessie op 25 aug 2023
Dear Billy, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff Best Western Plus Hotel Stellar

8/10 – Goed

HAU CHI

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2023
Reactie van Jessie op 25 aug 2023
Dear Hau Chi, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff Best Western Plus Hotel Stellar

8/10 – Goed

Taryn

Positief: Comfort kamer
2 nachten verbleven in augustus 2023
Reactie van Jessie op 25 aug 2023
Dear Taryn, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar.Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff Best Western Plus Hotel Stellar

8/10 – Goed

Alexander N.

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The bathroom could have been "newer" and the lights are kind off aggressive. Why is that? Not one cozy light. More like at a theater bco surgery 😆
1 nacht verbleven in augustus 2023
Reactie van J op 30 aug 2023
Dear Alexander, Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. We always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience.Kind regards, Management & staff Best Western Plus Hotel Stellar

8/10 – Goed

ROSS

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were wonderful explain to me all about hotel upon check in Iwould stay there for sure in the future.
1 nacht verbleven in augustus 2023
Reactie van J op 5 aug 2023
Dear Ross, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff Best Western Plus Hotel Stellar

10/10 – Uitstekend

Joshua

3 nachten verbleven in augustus 2023
Reactie van Jessie op 25 aug 2023
Dear Joshua, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regardsManagement & Staff Best Western Plus Hotel Stellar

4/10 – Matig

TONYA, San Marcos

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The location of the property was amazing. Easy to get to all of the major attractions. Lots of restaurants nearby. The hotel is old and run down. Needs updating. Rooms are dark and gloomy. Would not recommend unless you booking the 2 or 3 bedroom suite.
1 nacht verbleven in juli 2023
Reactie van Michael op 3 aug 2023
Dear Tonya,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Michael YangAssistant ManagerBest Western Plus Hotel Stellar

8/10 – Goed

Damien

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great property for a Sydney escape, our room was pretty quiet dispite central location.
Reactie van Michael op 22 jul 2023
Dear Damien,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,Michael YangAssistant ManagerBest Western Plus Hotel Stellar

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
10 Days Here
Old hotel. Dark and tired. Okay for a couple of days but would not recommend for a long stay. Not set up to service long stays.
17 nachten verbleven in juni 2023
Reactie van Michael op 22 jul 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Michael YangAssistant ManagerBest Western Plus Hotel Stellar

8/10 – Goed

Le Thi

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel is hospitable and easy for us to visit other places within 10 minutes walk
3 nachten verbleven in juli 2023
Reactie van Jessie op 14 jul 2023
Dear Guest, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regards, Management & Staff Best Hotel Plus Hotel Stellar

10/10 – Uitstekend

Norman

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great staff very helpful Room was great and had everything needed for my three night stay The standard of cleanliness is something I rarely see in a hotel but this was exceptional As it was originally an building used for the garment or clothing industry back in the period it was built it had nice lofty ceilings Something else I liked
3 nachten verbleven in juli 2023
Reactie van Jessie op 14 jul 2023
Dear Guest, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regards, Management & Staff Best Hotel Plus Hotel Stellar

10/10 – Uitstekend

Ye

9 nachten verbleven in juni 2023
Reactie van Michael op 3 aug 2023
Dear Ye,Thank you for your wonderful feedback. We hope to be of service again in the near future.Take care and stay safe.Sincerely,Management & Staff Best Western Plus Hotel Stellar

10/10 – Uitstekend

Jae Ho

2 nachten verbleven in juli 2023
Reactie van Jessie op 14 jul 2023
Dear Guest, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Hotel Stellar. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!Kind regards, Management & Staff Best Western Plus Hotel Stellar