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Beoordelingen van Holiday Inn Sydney - Waterfront, an IHG Hotel

3.5 out of 5
Holiday Inn Sydney - Waterfront, an IHG Hotel
300 Esplanade, Sydney, NS

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 427 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 342 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 129 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 66 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 37 van 1001 beoordelingen" "

8,4/10

Netheid

8,6/10

Personeel en service

8,0/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Gurinder

Zakenreiziger, Reisde met partner
Positief: Netheid
location on the water is nice . However the restaurant was closed and did not offer any breakfast . This was annoying as I had an appointment at 930 AM and I had to search for a place to have breakfast. Parking lot also needs more space and upkeep.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All was very good
1 nacht verbleven in april 2024

6/10 – Redelijk

Amanda

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Dirty dishes sitting in hallway all day Pool was overcrowed and kids getting hurt Huge wait times for elevators No towels
1 nacht verbleven in april 2024
Reactie van janicec op 29 apr 2024
Thank you for taking the time to review the Holiday Inn Sydney Waterfront.

6/10 – Redelijk

matt

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van janicec op 29 apr 2024
Thank you for taking the time to review the Holiday Inn Sydney Waterfront.

8/10 – Goed

Helen

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient. But it needs updating.
3 nachten verbleven in april 2024
Reactie van janicec op 29 apr 2024
Thank you for taking the time to review the Holiday Inn Sydney Waterfront.

10/10 – Uitstekend

Clarence

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I always stay at this hotel, and love the staff and facility. The only issue was that only one of the three treadmills were working in the fitness room.
2 nachten verbleven in april 2024
Reactie van janicec op 29 apr 2024
Thank you for taking the time to review the Holiday Inn Sydney Waterfront.

8/10 – Goed

Jennifer

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had a good experience. Room was clean and spacious. Could use an update soon but it was clean and the view was great. Not a lot of parking, and no one tells you that you must pay for parking at check-in, however I knew from reading reviews. They told me at check-out, that I had a parking and "eco" fee and asked if I wanted it added to my credit card. Based in my recent stay, I would recommend.
1 nacht verbleven in april 2024
Reactie van janicec op 29 apr 2024
Thank you for taking the time to review the Holiday Inn Sydney Waterfront.

10/10 – Uitstekend

Boyd

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Limited parking.
2 nachten verbleven in april 2024
Reactie van janicec op 29 apr 2024
Thank you for taking the time to review the Holiday Inn Sydney Waterfront.

10/10 – Uitstekend

Kara4

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyrhibg was great
1 nacht verbleven in maart 2024
Reactie van janicec op 8 apr 2024
Thank you for taking the time to review the Holiday Inn Sydney Waterfront.

10/10 – Uitstekend

Richard

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, great area which enables you to walk anywhere downtown.
1 nacht verbleven in maart 2024
Reactie van janicec op 8 apr 2024
Thank you for taking the time to review the Holiday Inn Sydney Waterfront.

10/10 – Uitstekend

Allie

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The bed we super comfortable and the room was absolutely perfect and beautiful
2 nachten verbleven in maart 2024
Reactie van janicec op 8 apr 2024
Thank you for taking the time to review the Holiday Inn Sydney Waterfront.

4/10 – Matig

Gregory

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bathroom sink leak, workout room equipment was old, worn out
7 nachten verbleven in maart 2024
Reactie van janicec op 29 apr 2024
Thank you for taking the time to review the Holiday Inn Sydney Waterfront.

8/10 – Goed

Maureen

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The staff at the Crown Cafe and Bar were incredibly efficient and friendly. I've never received my food so quickly. The food and staff at the Eave Restaurant and bar were also very good. Room was clean, but a bit dated with some obvious wear and tear starting to show, but overall a good experience. Pool and hottub area were also very well kept. Parking was a bit squishy. Very convenient to walk to Center 200 Arena & Casino - maybe 4-5 blocks.
2 nachten verbleven in maart 2024
Reactie van janicec op 27 mrt 2024
Thank you for taking the time to review the Holiday Inn Sydney Waterfront. We look forward to welcoming you again!

8/10 – Goed

Jeremey

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van janicec op 27 mrt 2024
Thank you for taking the time to review the Holiday Inn Sydney Waterfront

6/10 – Redelijk

Estelle

Staff was kind.
1 nacht verbleven in maart 2024
Reactie van janicec op 27 mrt 2024
Thank you for taking the time to review the Holiday Inn Sydney Waterfront

8/10 – Goed

Jessica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van janicec op 27 mrt 2024
Thank you for taking the time to review the Holiday Inn Sydney Waterfront

4/10 – Matig

Terry

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Parking was a nightmare. A little attention to snow removal would have helped. When we arrived at the room, we noticed there were no towels in the bathroom. The maid service was in the hall and I asked her for some towels. She said they were still in the laundry and she would get some later. She left three towels for three people for two days. The light fixture in the bathroom was falling down and I fixed it myself. The toilet refused to flush, after a little look I discover there was no water in the tank. After I wiggle and tapped on the flush mechanism it started to fill again and we were able to flush. The coffee machine in the room was not plugged in, so I looked under the desk and discovered a small power bar with about 6 items plugged into it, was a wonder it did not set the place on fire. Door key cards had to be inserted into the readers 10 to 15 times to open doors Very frustrating. Was not impressed with the property at all.
2 nachten verbleven in maart 2024
Reactie van Philippa B op 6 mrt 2024
Tery, Thank you for taking the time to tell us about your recent stay here at Holiday Inn Sydney Waterfront. We value feedback, both positive and negative, as it allow us to better improve the guest experience. We look forward to the opportunity to welcome you back in the future.

10/10 – Uitstekend

Tammy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was great and w Everything he wanted
1 nacht verbleven in maart 2024
Reactie van Philippa B op 4 mrt 2024
Thank you Tammy! Come see us again soon!

10/10 – Uitstekend

Alison

1 nacht verbleven in maart 2024
Reactie van Philippa B op 4 mrt 2024
Thank you Alison!

8/10 – Goed

Jessica

Positief: Netheid, personeel en service
The condition of the room was ok. A lot of bubbling old wallpaper. The bed was insanely comfortable tho! For that alone I would go back.
1 nacht verbleven in februari 2024
Reactie van Philippa B op 4 mrt 2024
Jessica, Thank you for your review. We hope come see us again soon!

4/10 – Matig

Georgina

1 nacht verbleven in februari 2024
Reactie van janicec op 27 mrt 2024
Thank you for taking the time to review the Holiday Inn Sydney Waterfront

8/10 – Goed

Maria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Philippa B op 4 mrt 2024
Thank you Maria!

6/10 – Redelijk

Ross

Positief: Netheid
1 nacht verbleven in februari 2024
Reactie van Philippa B op 4 mrt 2024
Thank you Ross!

8/10 – Goed

chelsey

1 nacht verbleven in februari 2024
Reactie van janicec op 27 mrt 2024
Thank you for taking the time to review the Holiday Inn Sydney Waterfront

10/10 – Uitstekend

Clarence

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There was a terrible snowstorm during my stay. Nobody could get in or out of the hotel for hours as the storm was severe. My server from dinner the previous night, Michael, as well as the chef, stayed at the hotel overnight, to ensure that every guest had a hot breakfast the next morning. I thought that this type of forethought and service was incredible. There were others that helped me to get my car out of the parking lot later in the day, and they were exceptional as well. Joey, who worked the front desk, enlisted a couple of the maintenance staff to help me out. I stay at this hotel two nights per month, as I am a sales rep, and it is one of my favorite places to stay in the Maritimes. It is times such as this, that confirm to me, that the management and staff are the best in the business.
2 nachten verbleven in februari 2024
Reactie van Philippa B op 4 mrt 2024
Clarence, Thank you for telling us about your stay. We are delighted to hear you were well taken care of through the unprecedented storm. We are lucky to have folks like Michael and Joey on our team. Come see us again soon!

10/10 – Uitstekend

Emma

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very friendly staff here
1 nacht verbleven in februari 2024
Reactie van Philippa B op 4 mrt 2024
Thank you Emma!

8/10 – Goed

Estelle

Issue with parking - there was no parking left on site. Had to chance it with street parking which is very dangerous due to the snow. They should have warned us before checking in. It wasted a lot of our time.
1 nacht verbleven in februari 2024
Reactie van Philippa B op 4 mrt 2024
Estelle, Thank you for telling us about your stay. We value feedback such as yours as it allows us to better improve the guest expereince. We do hope you will visit us again in the future.

10/10 – Uitstekend

Mervin

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van janicec op 16 feb 2024
Thank you for taking the time to review the Holiday Inn Sydney Waterfront

8/10 – Goed

Bonnie

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean property. The pool was great for the kids. Wish there was a continential breakfast. We did avail of the cafe/restuarant and went with room service. The portions were small and some items we ordered were forgotten when our food arrived- when the server did come to bring those drinks/sides some were still forgotten but we didn't mention it as our meals were getting cold and the kids were almost finished.
1 nacht verbleven in februari 2024
Reactie van janicec op 8 feb 2024
We are constantly seeking feedback from our guests, and therefore, the comments and feedback that you kindly shared during your stay and in your review, were indeed appreciated and used to review certain areas of our operations.

2/10 – Ontzettend slecht

Leeanne

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very dirty, elevator took forever, service took a very long time…food and front desk service. Bed was uncomfortable and the pullout couch was falling apart.
1 nacht verbleven in januari 2024
Reactie van janicec op 1 feb 2024
Thank you for taking the time to review the Holiday Inn Sydney Waterfront

8/10 – Goed

Taylor

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed the complimentary breakfast and pool services
2 nachten verbleven in januari 2024
Reactie van janicec op 1 feb 2024
Thank you for the great review!

2/10 – Ontzettend slecht

Georgina

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
When iwent to check in couldn't until 5 the rooms not ready 1 one smells like a boys locker room nasty
1 nacht verbleven in januari 2024
Reactie van janicec op 1 feb 2024
Thank you for taking the time to review the Holiday Inn Sydney Waterfront.

10/10 – Uitstekend

Laura Lynn

1 nacht verbleven in januari 2024
Reactie van janicec op 27 mrt 2024
Thank you for taking the time to review the Holiday Inn Sydney Waterfront

4/10 – Matig

Chanelle

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
When we arrived there was no parking so my husband with MS had to walk up a big hill while I lugged our two children up. Get to the room and our keys didn’t work. The mini fridge stopped working in the middle of the night so I had to dump all our babies milk. They offered us a free breakfast for the inconvenience but we requested a refund and checked out instead. Horrible experience. Staff was kind and understanding though. Wouldn’t stay there again.
2 nachten verbleven in januari 2024
Reactie van janicec op 1 feb 2024
Thank you for taking the time to review the Holiday Inn Sydney Waterfront. We are constantly seeking feedback from our guests, and therefore, the comments and feedback that you kindly shared during your stay and in your review, were indeed appreciated and used to review certain areas of our operations.

10/10 – Uitstekend

Reisa

2 nachten verbleven in januari 2024
Reactie van janicec op 23 jan 2024
Thank you for taking the time to review the Holiday Inn Sydney Waterfront.

6/10 – Redelijk

Michaela

1 nacht verbleven in januari 2024
Reactie van janicec op 23 jan 2024
Thank you for taking the time to review the Holiday Inn Sydney Waterfront.

10/10 – Uitstekend

Emma

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good overall, loved the view from the room.
1 nacht verbleven in januari 2024
Reactie van janicec op 23 jan 2024
Thank you for the great review!

10/10 – Uitstekend

Patrick

1 nacht verbleven in januari 2024
Reactie van janicec op 23 jan 2024
Thank you for taking the time to review the Holiday Inn Sydney Waterfront.

10/10 – Uitstekend

Robert, Halifax

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly staff
2 nachten verbleven in januari 2024
Reactie van janicec op 23 jan 2024
Thank you for the great review!

4/10 – Matig

Miguel

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van janicec op 16 feb 2024
Thank you for taking the time to review the Holiday Inn Sydney Waterfront

6/10 – Redelijk

Jenna

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful stay but the toilet was broken!
1 nacht verbleven in januari 2024
Reactie van janicec op 23 jan 2024
Thank you for taking the time to review the Holiday Inn Sydney Waterfront.

10/10 – Uitstekend

Karen

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van janicec op 12 jan 2024
Thank you for taking the time to review the Holiday Inn Sydney Waterfront

10/10 – Uitstekend

Clarence

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The main reasons why I always stay at the Sydney Holiday Inn is that the hotel is well maintained, they have two newly renovated restaurants that serve exceptional food, and the staff are incredible.
2 nachten verbleven in januari 2024
Reactie van janicec op 12 jan 2024
Thank you for the great review! We look forward to welcoming you back.

8/10 – Goed

Eric

1 nacht verbleven in januari 2024
Reactie van janicec op 12 jan 2024
Thank you for taking the time to review the Holiday Inn Sydney Waterfront

8/10 – Goed

Julia

Positief: Netheid, personeel en service
1 nacht verbleven in december 2023
Reactie van janicec op 12 jan 2024
Thank you for taking the time to review the Holiday Inn Sydney Waterfront

8/10 – Goed

Jalisa

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van janicec op 12 jan 2024
Thank you for taking the time to review the Holiday Inn Sydney Waterfront

10/10 – Uitstekend

Ashley

1 nacht verbleven in december 2023
Reactie van janicec op 23 jan 2024
Thank you for taking the time to review the Holiday Inn Sydney Waterfront.

10/10 – Uitstekend

John A

2 nachten verbleven in december 2023
Reactie van janicec op 12 jan 2024
Thank you for taking the time to review the Holiday Inn Sydney Waterfront

8/10 – Goed

Keeley

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van janicec op 12 jan 2024
Thank you for taking the time to review the Holiday Inn Sydney Waterfront

10/10 – Uitstekend

Christina

1 nacht verbleven in december 2023
Reactie van janicec op 12 jan 2024
Thank you for taking the time to review the Holiday Inn Sydney Waterfront