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Beoordelingen van ibis Sydney World Square

3.5 out of 5
ibis Sydney World Square
382 Pitt Street, Sydney, NSW

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 264 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 429 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 196 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 84 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 27 van 1000 beoordelingen" "

8,0/10

Netheid

8,2/10

Personeel en service

7,4/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Pamela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

6/10 – Redelijk

Francis

Reisde met familie
Positief: Netheid, personeel en service
Air con cannot be controlled within the room which was disappointing and somewhat annoying. This made the experience a below average stay. Staff were nice and helpful but are let down by the facility.
2 nachten verbleven in april 2024

8/10 – Goed

Shihan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

6/10 – Redelijk

Francis

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
The staff were always helpful, but the cleaners are awful. There were used tissues left there from how long ago and even adter getting our room serviced the filthy tissues remained.
3 nachten verbleven in april 2024

6/10 – Redelijk

Nicole

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Voorzieningen
The staff were lovely and the location was fantastic. The air vents were very loud and the stand by light of the TV is extremely bright, so it was difficult to sleep.
1 nacht verbleven in april 2024
Reactie van Michelle op 18 apr 2024
Thank you for your kind words

8/10 – Goed

Hung

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location is a bonus, However foyer and reception can be brightened up to have a more hotel like look.
1 nacht verbleven in april 2024
Reactie van Michelle op 18 apr 2024
Thank you

6/10 – Redelijk

Luke

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff untrained keycards don't work
1 nacht verbleven in april 2024
Reactie van Michelle op 11 apr 2024
Hi,Thank you for your feedback.We do have new staff being trained, as you may remember it is hard when you are learning something new.

10/10 – Uitstekend

David Lee

Positief: Voorzieningen
Excellent
3 nachten verbleven in maart 2024
Reactie van Ibis Management op 11 apr 2024
Thank you

8/10 – Goed

Jihye

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
It wasn’t the cleanest, nicest place but it was alright. The location was really good and that’s all we really cared about. Overall, decent place to stay.
3 nachten verbleven in maart 2024
Reactie van Michelle op 11 apr 2024
Great news, thank you

10/10 – Uitstekend

Toru

3 nachten verbleven in maart 2024
Reactie van Michelle op 11 apr 2024
Thank you

10/10 – Uitstekend

Tatsuji

1 nacht verbleven in februari 2024
Reactie van Michelle op 11 mrt 2024
Wonderful, thank you

6/10 – Redelijk

??

5 nachten verbleven in februari 2024
Reactie van Michelle op 21 mrt 2024
Thank you for your feedback

6/10 – Redelijk

Angela

Positief: Personeel en service
Negatief: Netheid
1 nacht verbleven in februari 2024
Reactie van Michelle op 22 feb 2024
Thank you

8/10 – Goed

Tommy

Reisde met een groep
Hotel in a great neighborhood easy to find shopping and dining light rail train stop is one block away. Central station is 10 minutes walk.
3 nachten verbleven in februari 2024
Reactie van Michelle op 22 feb 2024
Wonderful

6/10 – Redelijk

Philip

Zakenreiziger
Positief: Personeel en service
Staff excellent. Hotel itself adequate. A bit far from the city. The "adult entertainment" right next door to the hotel is not good.
2 nachten verbleven in januari 2024
Reactie van Michelle op 7 feb 2024
Hi,Thank you for your kind feedback

8/10 – Goed

René

7 nachten verbleven in januari 2024
Reactie van Michelle op 7 feb 2024
Thank you

8/10 – Goed

YUCHEN

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good deal
Very convenient location, close to everything. Friendly staff at the front desk. Had a quite pleasant experience.
4 nachten verbleven in januari 2024
Reactie van Sherelyn op 31 jan 2024
Hi Yuchen,Thank you for your review and kind words. We are happy you had a great stay with us and enjoyed the central location. We look forward to welcoming you back.Sincerely,SherelynFront Office Manager

10/10 – Uitstekend

Naomi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay
5 nachten verbleven in januari 2024
Reactie van Sherelyn op 31 jan 2024
Hi Naomi,Thank you very much for high rating and we look forward to welcoming you back.Sincerely,SherelynFront Office Manager

8/10 – Goed

HYERYEON

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Sherelyn op 31 jan 2024
Thank you

10/10 – Uitstekend

Carol

Reisde met familie
Positief: Netheid, personeel en service
If you are on a budget.
This hotel Ibis was good if you’re on a budget for 1 night . Breakfast buffet was pretty terrible.Our beds were comfortable and the rooms were clean.
1 nacht verbleven in januari 2024
Reactie van Sherelyn op 31 jan 2024
Hi Carol,Thank you for your review and feedback regarding your stay. I will share it with the team for training purposes. We are happy you had a comfortable stay and look forward to welcoming you back.Sincerely,SherelynFront Office Manager

10/10 – Uitstekend

Fernando

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024
Reactie van Sherelyn op 31 jan 2024
Hi Fernando,Thank you for your high rating and we look forward to welcoming you back.Sincerely,SherelynFront Office Manager

10/10 – Uitstekend

Wai ying

Ok
3 nachten verbleven in januari 2024
Reactie van Sherelyn op 31 jan 2024
Thank you.

10/10 – Uitstekend

Lakhan

2 nachten verbleven in januari 2024
Reactie van Sherelyn op 31 jan 2024
Hi Lakhan,Thank you for your perfect 10 rating and we look forward to welcome you back in our hotel.Sincerely,SherelynFront Office Manager

10/10 – Uitstekend

Julie

2 nachten verbleven in januari 2024
Reactie van Sherelyn op 31 jan 2024
Hi Julie,Thank you for your perfect 10 rating with our property. We hope to welcome you back.Sincerely,SherelynFront Office Manager

8/10 – Goed

Andrew

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2023
Reactie van Sherelyn op 31 jan 2024
Thank you

10/10 – Uitstekend

Eileen

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Handy to Centtral. Comfy beds and great breakfast.
1 nacht verbleven in januari 2024
Reactie van Sherelyn op 31 jan 2024
Hi Eileen,Thank you for your review. We are happy you had a great stay, enjoyed the breakfast and central location of the property. We look forward to welcoming you back.Sincerely,SherelynFront Office Manager

10/10 – Uitstekend

Momoka

2 nachten verbleven in januari 2024
Reactie van Sherelyn op 31 jan 2024
Hi Momoka,Thank you for your perfect 10 rating of our hotel. We look forward to welcoming you back.Sincerely,SherelynFront Office Manager

8/10 – Goed

Peter

Positief: Netheid
2 nachten verbleven in januari 2024
Reactie van Sherelyn op 31 jan 2024
Hi Peter,Thank you. We hope to see you again.Sincerely,SherelynFront Office Manager

8/10 – Goed

Lynda, Carina Heights

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is only 10mins walk either way to Museum or Central train station & tram lines! Restaurants close by with many choices & the World Square mall across the road Breakfast included which makes it so easy to start the day
3 nachten verbleven in januari 2024
Reactie van Sherelyn op 10 jan 2024
Hello Lynda,Thank you very much for your feedback and high rating to our hotel. I agree with you, the location is very central and close to tourist spots and public transport.We are happy you had a great stay with us and we look forward to welcome you again in the future.Sincerely,SherelynFront Office Manager

10/10 – Uitstekend

Rentaro

Reisde met partner
Positief: Voorzieningen
Was totally good and very convenient place to everywhere!
3 nachten verbleven in december 2023
Reactie van Sherelyn op 10 jan 2024
Hi Rentaro,Thank you very much for a perfect score rating and feedback with our hotel. We are happy you had a great stay with us and we look forward to welcome you again.Sincerely,SherelynFront Office Manager

10/10 – Uitstekend

Pengtao

4 nachten verbleven in december 2023
Reactie van Sherelyn op 10 jan 2024
Hi Pengtao,Thank you for your very high rating with our hotel.We look forward to welcome you again in the future.Sincerely,SherelynFront Office Manager

8/10 – Goed

Helen

2 nachten verbleven in december 2023
Reactie van Sherelyn op 10 jan 2024
Hi Helen,Thank you for your very high rating with our hotel.We look forward to welcome you again in the future.Sincerely,SherelynFront Office Manager

8/10 – Goed

David

Positief: Netheid, personeel en service
Acceptable--plusses and minuses
Downstairs entry area where you check in is small, narrow, and too dark. Area to navigate to elevators is awkward. My first impression of my room was negative because too bland. After I settled into my room, it worked out well for me, although building directly across street from my room caused me to leave my shade pulled more than I like to. (I was on 5th floor.) Free breakfast not provided. ($25--really?! You've got to be kidding me?!) I did not eat hotel breakfast. Instead bought some breakfast and lunch stuff at Coles Groc, which is across street in lower level of World Center. I tried to look at gym area, but it was closed after 9pm. The hotel was convenient to get to from both light rail and train to airport. 1+ block to each of those stops. My stay here was mostly positive, but next time I would choose to stay at another hotel two blocks away that I had stayed at a couple of weeks before.
4 nachten verbleven in december 2023
Reactie van Sherelyn op 10 jan 2024
Hi David,Thank you for your review.Sincerely,SherelynFront Office Manager

10/10 – Uitstekend

Alissa Jane

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very Clean room and comfortable bed. Staff were friendly and accomidating. Location was great, accross the road from Coles and many dining options to choose from. Only Feedback would be to upgrade TV's to include the option of streaming services. Thank you for a great stay!
3 nachten verbleven in december 2023
Reactie van Sherelyn op 21 dec 2023
Hi Alissa,Thank you very much for your kind words and positive feedback with the hotel. We are happy to serve you and we look forward to seeing you again.Sincerely,Sherelyn

10/10 – Uitstekend

So Jeong

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in december 2023
Reactie van Sherelyn op 21 dec 2023
Hi there,Thank you so much for you high rating with our properly. We are glad you enjoyed your stay with us and we look forward to welcoming you in the near future.Sincerely,SherelynFront Office manager

10/10 – Uitstekend

Leah

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property!
2 nachten verbleven in december 2023
Reactie van Sherelyn op 21 dec 2023
Hi Leah,Thank you very much for your feedback and high rating with our property. We looking forward to welcoming you back again.Sincerely,SherelynFront Office Manager

4/10 – Matig

Nick

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Sherelyn op 21 dec 2023
Hi Nick,Thank you for your feedback.Sincerely,SherelynFront Office Manager

8/10 – Goed

Lance

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location friendly staff and clean rooms
3 nachten verbleven in november 2023
Reactie van Sherelyn op 21 dec 2023
Hi Lance,Thank you very much for your feedback. I will share it with the team as we are happy to serve you and are glad you had a nice stay with us.We look forward to welcoming you back.Sincerely,SherelynFront Office Manager

8/10 – Goed

Ateesh

2 nachten verbleven in september 2023
Reactie van Sherelyn op 21 dec 2023
Hi there,Thank you so much for your high rating. We look forward to welcoming you back.Sincerely,SherelynFront Office Manager

8/10 – Goed

WADE

Reisde met een groep
the bar next to hotel is noisy until 3am during the weekend
5 nachten verbleven in november 2023
Reactie van Sherelyn op 21 dec 2023
Hi there,Thank you for your feedback. I am sorry for the noise of the bar next door being weekend in the city they closed late. However we always notify them to turn their music down after 12am. Thank you very much and hopefully next time we can still welcome you and please advise us so we can allocate a room in the higher floor for you.Sincerely,SherelynFront Office Manager

10/10 – Uitstekend

Baiyi

Positief: Netheid
Clean and people are nice.
2 nachten verbleven in november 2023
Reactie van Sherelyn op 21 dec 2023
Hi Baiyi,Thank you very much for your high rating of our property. We look forward to welcoming you back.

6/10 – Redelijk

Tanja

4 nachten verbleven in november 2023
Reactie van Sherelyn op 21 dec 2023
Hi Tanja,Thank you very much.Sincerely,SherelynFront Office Manager

10/10 – Uitstekend

C

2 nachten verbleven in november 2023
Reactie van Sherelyn op 21 dec 2023
Hi there,Thank you very much for your high rating of our property.We look forward to welcoming you back.Sincerely,SherelynFront Office Manager

8/10 – Goed

Paul

2 nachten verbleven in november 2023
Reactie van Michelle op 16 nov 2023
Thank you

10/10 – Uitstekend

Takenori

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van Ibis Management op 1 nov 2023
Dear Mr Takenori,Thank you for your positive review. We hope you stay with us again in future.

6/10 – Redelijk

Takashi

Positief: Netheid
2 nachten verbleven in oktober 2023
Reactie van Ibis Management op 1 nov 2023
Dear Mr Takashi,Thank you for your review.

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
easy to get into town and to the light rail.
2 nachten verbleven in oktober 2023
Reactie van Ibis Management op 1 nov 2023
Dear Jennifer,Thank you for the review. We are glad you found your stay positive with us.

10/10 – Uitstekend

Maria

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This property was just what we needed for a comfortable clean bed with basic services. we were not needing any more for this visit. I will stay here again when next in town for a big day out
1 nacht verbleven in oktober 2023
Reactie van Ibis Management op 1 nov 2023
Dear Maria,Thank you for the positive review. We are glad that you had a good stay with us and enjoyed. We hope we can look after you again in future as your hotel of choice.

6/10 – Redelijk

Jennifer

Positief: Netheid
Told i would not get accor points as i did not book with Accor, could not book with Accor as the website would not accept my booking. On checkin was given the room key whick did not open my door. Had to be let in my room by the cleaner.
1 nacht verbleven in oktober 2023
Reactie van Michelle op 16 nov 2023
Hi,I am sorry, this is the terms and conditions of Accor.

8/10 – Goed

Kristina

Positief: Personeel en service, voorzieningen
Staff were very commendable - friendly and helpful. I also had an incident where I went out in a rush and later that day, I went back to my room and found out that I completely forgot to lock the safe and was glad to see the contents inside were intact just the way I left them. The location was also very convenient and close to CBD. The room was decent enough but the floors were dusty especially alongside the walls (there were some white powdery dust seen). This being said, I suggest that they provide footwear/slippers inside for guests to use. Overall, a good property to stay in.
2 nachten verbleven in september 2023
Reactie van Ibis Management op 1 nov 2023
Dear Kristina,Thank you for your positive review and insights. We are glad you had a good stay with us.