Deluxe huisje, 2 slaapkamers, niet-roken, keuken (Deluxe Cabin) | Woonruimte | Een televisie
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Beoordelingen van Ingenia Holidays Nepean River

3 out of 5
Ingenia Holidays Nepean River
Mackellar Street, Emu Plains, NSW

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 116 van 324 beoordelingen" "
Gastenscore: 8 - Goed. 129 van 324 beoordelingen" "
Gastenscore: 6 - Redelijk. 50 van 324 beoordelingen" "
Gastenscore: 4 - Matig. 16 van 324 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 13 van 324 beoordelingen" "

8,6/10

Netheid

8,4/10

Personeel en service

8,2/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

margaret

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Served our needs fine
1 nacht verbleven in april 2024
Reactie van Ingenia op 30 apr 2024
Hi Margaret,Thank you for providing your feedback after your recent stay at Nepean River.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 – Uitstekend

Logan

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing stay. Clean, tidy and well kept. should have stayed here the whole time. thanks for letting us in late
1 nacht verbleven in februari 2024
Reactie van Ingenia op 8 mrt 2024
Hi Logan,Thank you for providing your feedback after your recent stay at Nepean River.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 – Uitstekend

Travis

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was your first time staying at Ingenia Holidays Nepean River It was way better than we expected It was incredibly clean well maintained, and the staff were all very very friendly and helpful It was also quite close to the Nepean Riverwalk Which made it very easy to have a productive and carefree morning We will definitely be staying again
4 nachten verbleven in januari 2024
Reactie van Ingenia op 5 feb 2024
Hi Travis,Thank you for providing your feedback after your recent stay at Nepean River.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 – Uitstekend

Allen

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice enjoyable stay
2 nachten verbleven in januari 2024
Reactie van Lauren op 9 jan 2024
Hi Allen,Thank you for providing your feedback after your recent stay at Nepean River.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

6/10 – Redelijk

Mick

2 nachten verbleven in december 2023
Reactie van Lauren op 15 jan 2024
Hi Mick,Thank you for providing your feedback after your recent stay at Nepean River.We appreciate your feedback and have let our team know of your experience. Warm Regards,Ingenia Holidays Team

8/10 – Goed

John

1 nacht verbleven in december 2023
Reactie van Lauren op 2 jan 2024
Hi John,Thank you for providing your feedback after your recent stay at Nepean River.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 – Goed

Kim

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very close to emu plains station. Easy access to Blue Mountains by train or car.
2 nachten verbleven in december 2023
Reactie van Lauren op 2 jan 2024
Hi Kim,Thank you for providing your feedback after your recent stay at Nepean River.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 – Uitstekend

Anthony

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Well run property and friendly staff. Would prefer windows that can be locked in partly open position. Overall, a good experience. Will come again if needed.
1 nacht verbleven in december 2023
Reactie van Lauren op 15 dec 2023
Hi Anthony,Thank you for providing your feedback after your recent stay at Nepean River.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 – Goed

Joseph

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Made it easy for late check in no problems at all
1 nacht verbleven in december 2023
Reactie van Lauren op 2 jan 2024
Hi Joseph,Thank you for providing your feedback after your recent stay at Nepean River.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 – Goed

Finn

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Internet could be better
1 nacht verbleven in november 2023
Reactie van Lauren op 5 dec 2023
Hi Finn,Thank you for providing your feedback after your recent stay at Nepean River.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 – Uitstekend

Margaret

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Centrally located to where I was visiting.
1 nacht verbleven in november 2023
Reactie van Lauren op 20 nov 2023
Hi Margaret,Thank you for taking the time to provide us with your feedback after your recent stay at Nepean River.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 – Uitstekend

Daniel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was everything we needed at a great price. Clean, easy to get around and quiet at night.
2 nachten verbleven in oktober 2023
Reactie van Lauren op 30 okt 2023
Hi Daniel,Thank you for taking the time to provide us with your feedback after your recent stay at Nepean River.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 – Goed

Greg

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The trains at night were a little annoying as I am a light sleeper.
1 nacht verbleven in september 2023
Reactie van Lauren op 20 sep 2023
Hi Greg,Thank you for taking the time to provide us with your feedback after your recent stay at Nepean River.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 – Goed

Monique

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place
2 nachten verbleven in juli 2023
Reactie van Lauren op 20 jul 2023
Hi Monique,Thank you for taking the time to provide us with your feedback after your recent stay at Nepean River.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 – Goed

Marrisa

2 nachten verbleven in juni 2023
Reactie van Lauren op 20 jul 2023
Hi Marrisa,Thank you for taking the time to provide us with your feedback after your recent stay at Nepean River.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 – Uitstekend

Jimi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great facilities and friendly staff
2 nachten verbleven in juni 2023
Reactie van Lauren op 26 jun 2023
Hi Jimi,Thank you for taking the time to provide us with your feedback after your recent stay at Nepean River.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great price
4 nachten verbleven in juni 2023
Reactie van Lauren op 14 jun 2023
Hi Michael,Thank you for taking the time to provide us with your feedback after your recent stay at Nepean River. We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

2/10 – Ontzettend slecht

anthony

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in maart 2023
Reactie van Lauren op 24 mrt 2023
Hi Anthony,Thank you for taking the time to provide us with your feedback after your recent stay at Nepean River.We are sorry to hear that we missed the mark on a few things during your stay with us. Warm Regards,Ingenia Holidays Team

10/10 – Uitstekend

Warren

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great weekend base for the area. Staff were awesome on check in. Cleanliness was exceptional in cabin and around camp. Well done. We will be back. I’m
2 nachten verbleven in maart 2023
Reactie van Lauren op 20 mrt 2023
Hi Warren,Thank you for taking the time to provide us with your feedback after your recent stay at Nepean River.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 – Uitstekend

Tracey

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Check in was easy, staff were lovely.Nothing was too much trouble. Cabin was really clean..
1 nacht verbleven in maart 2023
Reactie van Lauren op 20 mrt 2023
Hi Tracey,Thank you for taking the time to provide us with your feedback after your recent stay at.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

4/10 – Matig

wayne

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2023
Reactie van Lauren op 1 mrt 2023
Hi Wayne,Thank you for taking the time to provide us with your feedback after your recent stay at Nepean River.We appreciate your valuable feedback as it helps us identify the areas, where we can improve the guest experience.Warm Regards,Ingenia Holidays Team

8/10 – Goed

Roland

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice clean and functional motel room with en suite. Bar size fridge. Use of full kitchen in same block, which also was clean and functional. The park is not in a very nice location but easy to get places by car.
1 nacht verbleven in januari 2023
Reactie van Lauren op 24 jan 2023
Hi Roland,Thank you for taking the time to provide us with your feedback after your recent stay at Nepean River.We are delighted to hear that you enjoyed your stay with us.Happy New Year Warm Regards,Ingenia Holidays Team

8/10 – Goed

Lynda

Positief: Personeel en service, staat van de accommodatie en faciliteiten
I enjoyed an early 🏊‍♀️ in the pool all to my self ,wonderfully .😏 I will come stay after schools go back in February Lynda x
Reactie van Lauren op 20 jan 2023
Hi Lynda,Thank you for taking the time to provide us with your feedback after your recent stay at Nepean River.We are happy to hear that you enjoyed your stay with us.Happy New Year Warm Regards,Ingenia Holidays Team

10/10 – Uitstekend

Deborah

5 nachten verbleven in november 2022
Reactie van Lauren op 2 dec 2022
Hi Deborah,Thank you for taking the time to provide us with your feedback after your recent stay at Nepean River.We are happy to hear that you enjoyed your stay with us.We look forward to seeing you again in the future.Warm Regards,Lauren

10/10 – Uitstekend

Liz

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was great for what we wanted… a convenient clean short stay. Quiet and relaxed atmosphere. Thanks
1 nacht verbleven in november 2022
Reactie van Lauren op 18 nov 2022
Hi Liz,Thank you for taking the time to provide us with your feedback after your recent stay at Nepean River.We are happy to hear that you enjoyed your stay with us.We look forward to seeing you again in the future.Warm Regards,Lauren

4/10 – Matig

Manoj Kumar

1 nacht verbleven in november 2022

10/10 – Uitstekend

Jan

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were pleasantly surprised to find a full size fridge. Internet was excellent. Staff went out of their way to be helpful. Lights in kitchen/dining/living were half burnt out and very dim. Kitchen table very wobbly. However, more good than bad about this stay and we will definitely stay there again if we can.
5 nachten verbleven in oktober 2022
Reactie van Lauren op 2 nov 2022
Hi Jan,Thank you for taking the time to provide us with your feedback after your recent stay at Nepean River.We are happy to hear that you enjoyed your stay with us.We look forward to seeing you again in the future.Warm Regards,Lauren

10/10 – Uitstekend

Jonathan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
great communication
Friendly responsive hosts. Good communication. Good texting after checkin and offer of extended hours of stay. Would like more options of check out times. Nice and quiet spot.
1 nacht verbleven in oktober 2022
Reactie van Lauren op 28 okt 2022
Hi Jonathan,Thank you for taking the time to provide us with your feedback after your recent stay at Nepean River.We are happy to hear that you enjoyed your stay with us.We look forward to seeing you again in the future.Warm Regards,Lauren

2/10 – Ontzettend slecht

Jemma

1 nacht verbleven in oktober 2022

6/10 – Redelijk

Debra

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Cabin was very clean which was good to see. The grounds had good facilities with playground, pool etc. The downsides for us were… the beds were extremely hard and coverlet very thin…there was no soundproofing in the walls so we could hear footsteps etc every time someone moved in the next door cabin…there was also a loud banging type noise that would go off every little while and greatly interrupted our sleep.
1 nacht verbleven in oktober 2022
Reactie van Lauren op 28 okt 2022
Hi Debra,Thank you for taking the time to provide us with your feedback after your recent stay at Nepean River.We appreciate your valuable feedback as it helps us identify the areas, where we can improve the guest experience.Again, thank you for your comments. We have also taken your feedback on board and have passed it on to our park manager to review. Warm Regards,Lauren

4/10 – Matig

Mandy

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pool was empty! And that was not mentioned Couldn’t use the TV Floor of cabin was really dirty, I wore my socks and gee!!! They were covered in dust or dirt No top sheet supplied for beds Glasses were not washed properly There was slimy water on top shelf of fridge I won’t be booking again!
2 nachten verbleven in oktober 2022
Reactie van Lauren op 18 okt 2022
Hi Mandy,Thank you for taking the time to provide us with your feedback after your recent stay at Nepean River.We are sorry to hear that we missed the mark on a few things during your stay with us. Our pool was empty due to awaiting maintenance and we will talk to the housekeeping team regarding the cabin cleanliness. Again, thank you for your comments. We have also taken your feedback on board and have passed it on to our park manager to review. Warm Regards,Lauren

10/10 – Uitstekend

Megan

1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Joel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and tidy easy access
2 nachten verbleven in juli 2022

8/10 – Goed

Stephen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was ok for what I needed, I'll b back.
4 nachten verbleven in juni 2022
Reactie van Lauren op 1 jul 2022
Hi Stephen, Thank you for taking the time to provide us with your feedback after your recent stay at Nepean River. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

4/10 – Matig

Graham

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2022
Reactie van Lauren op 31 mei 2022
Hi Graham, Thank you for taking the time to provide us with your feedback after your recent stay at Nepean River. We are sorry to hear that we missed the mark on a few things during your stay with us. We appreciate your valuable feedback as it helps us identify the areas, where we can improve the guest experience. Warm Regards, Lauren

6/10 – Redelijk

amandeep

Positief: Netheid, personeel en service en voorzieningen
I stayed there so many times but this time pillows were without covers. No bag in bin and strange smell from the room.
1 nacht verbleven in mei 2022
Reactie van Lauren op 31 mei 2022
Hi Amandeep, Thank you for taking the time to provide us with your feedback after your recent stay at Nepean River. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

10/10 – Uitstekend

Forbes

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2022

4/10 – Matig

rosalinda

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2022

4/10 – Matig

Linda

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Sad condition and smallest “Motel like” accommodation i’ve ever seen. Time the tattered curtains were replaced. We won’t be back again
3 nachten verbleven in februari 2022
Reactie van Lauren op 17 feb 2022
Hi Linda, Thank you for taking the time to provide us with your feedback after your recent stay at Nepean River. We are sorry to hear that we missed the mark on a few things during your stay with me. We have also taken your feedback on board and have passed it onto our park manager. Warm Regards, Lauren

10/10 – Uitstekend

Graham

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Location, friendly Staff
2 nachten verbleven in januari 2022
Reactie van Lauren op 7 feb 2022
Hi Graham, Thank you for taking the time to provide us with your feedback after your recent stay at Nepean River. We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

8/10 – Goed

Bronwyn

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Good value budget accommodation
The bed was comfortable. A fan would have been an improvement as we don’t like air conditioning on overnight. Only 2 trains disturbed my husband’s sleep.
1 nacht verbleven in december 2021
Reactie van Lauren op 23 dec 2021
Hi Bronwyn, Thank you for taking the time to provide us with your feedback after your recent stay at Nepean River. We are thrilled to hear that you enjoyed your stay with us. Merry Christmas 🎅 We look forward to seeing you again in the future. Warm Regards, Lauren

10/10 – Uitstekend

Michelle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean tidy comfortable studio
1 nacht verbleven in december 2021
Reactie van Lauren op 20 dec 2021
Hi Michelle, Thank you for taking the time to provide us with your feedback after your recent stay at Nepean River. We are glad to hear that you enjoyed your stay with us. Merry Christmas 🎅 We look forward to seeing you again in the future. Warm Regards, Lauren

4/10 – Matig

Jay

Reisde met familie
Negatief: Personeel en service, comfort kamer
Never again
We booked a studio and was very surprised by the "studio" we walked into... therw was no space, the aircon didnt work, the tv was miniscule, the shower was terrible, the toilet was hard to flush and there was actually zero space for any toiletries by the sink. We will not book again and dont recommend for anything more than a single one night stay.
3 nachten verbleven in november 2021
Reactie van Lauren op 30 nov 2021
Hi Jay, Thank you for taking the time to provide us with your feedback after your recent stay with Ingenia Holidays. We are sorry to hear that we missed the mark on a few things during your stay with us. We have also taken your feedback on board and have passed it onto our park manager to review further. We look forward to seeing you again in the future. Warm Regards, Lauren

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quiet and kid friendly
1 nacht verbleven in mei 2021
Reactie van Lauren op 8 jul 2021
Hi Anonymous, Thank you for taking the time to provide us with your feedback after your recent stay at Nepean River. We are glad to hear that you enjoyed your stay with us. We hope to see you again in the future. Warm Regards, Lauren

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service, price was awesome. We took our 4 young kids and there was plenty
3 nachten verbleven in mei 2021
Reactie van Lauren op 8 jul 2021
Hi Anonymous, Thank you for taking the time to provide us with your feedback after your recent stay at Nepean River. We are glad to hear that you enjoyed your stay with us. We hope to see you again in the future. Warm Regards, Lauren

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is neat and clean. Very calm place. Staff members are friendly. Love to go there again.
1 nacht verbleven in mei 2021

10/10 – Uitstekend

Geoffrey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Revisit.
We had stayed there about four years ago when our granddaughters were competing in state netball comp. We found it convenient and comfortable then, hence our revisit.
2 nachten verbleven in april 2021
Reactie van Ann op 3 mei 2021
Hi Geoffrey, Thank you for your review, I am very happy to know that you had a wonderful stay with us. Looking forward to welcoming you back to the Park in the nearest future. Have a great day ahead of you. Warm Regards,

8/10 – Goed

Neil

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quiet and good location
1 nacht verbleven in april 2021
Reactie van Ann op 27 apr 2021
Hi Neil, Thank you for your review. Looking forward to welcoming you back to the Park in the nearest future.

2/10 – Ontzettend slecht

Geverifieerde reiziger

3 nachten verbleven in april 2021
Reactie van Lauren op 12 jul 2021
Hi Anonymous, Thank you for taking the time to provide us with your feedback after your recent stay at Nepean River. We are sorry to hear that we missed the mark on a few things which diminished the enjoyment of your stay. We hope to see you again in the future. Warm Regards, Lauren

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were disappointed to arrive at our room around 10.30 pm after a long day and find there were no sheets on the kids bed. I asked at reception the next day and she said yeah we dont make the kids beds. Very disappointed i didnt think it was such a high expectation to expect sheets to be on the beds.
1 nacht verbleven in april 2021
Reactie van Ann op 12 apr 2021
Dear Guest, Thank you for your feedback. I am very sorry to hear that the cabin you booked did not meet your expectations during your recent stay with us. All beds except bunks are made ready for the guests and each bunks are supplied with linen, pillows and towels. I have informed our housekeeping staff regarding the lack of linen in the bunk beds. We take your comments on board as we continue to make improvements to our park in future.