Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 424 van 1000 beoordelingen" "
10 - Uitstekend
424
Gastenscore: 8 - Goed. 416 van 1000 beoordelingen" "
8 - Goed
416
Gastenscore: 6 - Redelijk. 116 van 1000 beoordelingen" "
6 - Redelijk
116
Gastenscore: 4 - Matig. 34 van 1000 beoordelingen" "
4 - Matig
34
Gastenscore: 2 - Ontzettend slecht. 10 van 1000 beoordelingen" "
2 - Ontzettend slecht
10
8,8/10
Netheid
8,6/10
Personeel en service
8,2/10
Voorzieningen
8,2/10
Staat van de accommodatie en faciliteiten
8,2/10
Milieuvriendelijkheid
Beoordelingen
8/10 – Goed
Meaux, Amsterdam
17 nov 2018
Positief: Netheid
Leuke campus sfeer. Kamers goed onderhouden, maar wel aan de kleine kant. Hotel personeel mag service gerichter, wel was men heel flexibel over uitchecktijd.
Meaux
1 nacht verbleven in november 2018
10/10 – Uitstekend
martin
17 mei 2024
Positief: Netheid, personeel en service
Excellent service and friendly staff. Clean rooms
martin
1 nacht verbleven in mei 2024
Reactie van SK op 20 mei 2024
Dear Martin,Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent experience during your stay. Our team strives to provide exceptional service and a welcoming atmosphere for all our guests, and it's rewarding to know that we succeeded in making your stay enjoyable.We are delighted that you found our rooms clean and our staff friendly. Our housekeeping team works diligently to maintain high standards of cleanliness, and our staff members are dedicated to ensuring that each guest feels at home.Your positive comments serve as great motivation for us to continue delivering top-notch hospitality. We look forward to welcoming you back on your next visit and making your stay even more memorable.Warm regards,SaadFOM
10/10 – Uitstekend
Sue
24 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful setting, easy free parking, walking in lovely uni grounds, walk to Macquarie Centre, comfy beds,,quiet dark room for great sleep, good price
Sue
1 nacht verbleven in april 2024
Reactie van SK op 28 apr 2024
Dear Sue,We're thrilled to hear that you enjoyed the beautiful setting of our hotel and the convenience of our free parking. It's wonderful to know that you appreciated the opportunity to walk in the lovely university grounds and to easily reach Macquarie Centre. Providing comfortable beds and a peaceful, dark room for a great night's sleep is always our goal, and we're delighted that you found your stay so restful. Thank you for choosing us, and we're glad you found the price to be good value. We hope to welcome you back soon for another enjoyable stay.Regards,SaadFOM
6/10 – Redelijk
Chris
Zakenreiziger
22 apr 2024
Positief: Staat van de accommodatie en faciliteiten
The manager was great and friendly.
The reception staff was uninterested and dismissive. I would not stay there again nor recommend it as a place to stay.
Chris
3 nachten verbleven in april 2024
Reactie van SK op 23 apr 2024
Dear Chris,It sounds like you had a mixed experience at the hotel. It's unfortunate that the reception staff didn't meet your expectations, especially considering the positive impression left by the manager. Your feedback is valuable for the hotel's management to address any issues and improve the overall guest experience. If you choose not to stay there again, it's understandable, and your decision may help others make informed choices about where to stay.Regards,SaadFOM
8/10 – Goed
Peter
Reisde met partner
18 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet location with good sized room. Overlooking open park land and lake from windows and balcony was a welcome bonus. A slightly hilly 10-15 minute walk to Macquarie Shopping Centre made entertainment, eating and shopping a breeze. Happy to recommend.
Peter
2 nachten verbleven in april 2024
Reactie van SK op 22 apr 2024
Dear Peter,We're delighted to hear that you enjoyed your stay with us! It's fantastic that you appreciated the quiet location, spacious room, and the beautiful view of the parkland and lake from your windows and balcony. We're glad the proximity to Macquarie Shopping Centre added to your convenience and enjoyment. Thank you for recommending us, and we hope to have the pleasure of welcoming you back again soon! If there's anything else we can assist you with, please don't hesitate to reach out.Regards.SaadFOM
10/10 – Uitstekend
LISA
16 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location, friendly safe and the room was small but had everything I needed!
LISA
2 nachten verbleven in april 2024
Reactie van SK op 19 apr 2024
Dear Lisa,Thank you so much for sharing your experience with us! We're thrilled to hear that you found our location convenient and felt safe during your stay. Our team works hard to create a friendly and welcoming atmosphere for all our guests, so it's wonderful to know that you felt comfortable with us. We're glad that despite the room being on the smaller side, it still met all your needs. Your satisfaction is our priority, and we hope to welcome you back soon for another enjoyable stay!Regards,SaadFOM
10/10 – Uitstekend
Mandeep
Reisde met partner
7 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice & quiet place.
Mandeep
2 nachten verbleven in april 2024
Reactie van SK op 8 apr 2024
Dear Mandeep,Thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that you found our place nice and quiet during your visit.Ensuring a peaceful environment for our guests is one of our top priorities, and we're glad that you were able to enjoy a tranquil stay with us.If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out to us.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,SaadFOM
10/10 – Uitstekend
Andrew
30 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent service!
Andrew
1 nacht verbleven in maart 2024
Reactie van SK op 1 apr 2024
Dear Andrew,Thank you for your positive feedback! Providing excellent service to our guests is our top priority, and we're thrilled to hear that you had a great experience during your stay. We greatly appreciate your kind words and will continue to strive for excellence in serving our guests. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back again soon!Regards,SaadFOM
10/10 – Uitstekend
Donald
30 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice
Donald
1 nacht verbleven in maart 2024
Reactie van SK op 1 apr 2024
Dear Donald,Thank you for your positive feedback! Providing excellent service to our guests is our top priority, and we're thrilled to hear that you had a great experience during your stay. We greatly appreciate your kind words and will continue to strive for excellence in serving our guests. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back again soon!Regards,SaadFOM
4/10 – Matig
Shun
21 mrt 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Staying 3 nights over the weekend. Receptionist hung up on me when called 8:30pm to ask how to find the Hotel on walking, very impatient.
No tea/coffee bags provided like other hotels.
Shun
3 nachten verbleven in maart 2024
Reactie van SK op 21 mrt 2024
Dear Shun,I'm sorry to hear about your experience with the receptionist and the lack of tea/coffee bags provided during your stay. It's understandable to feel frustrated when encountering such situations, especially when you're looking forward to a comfortable and welcoming stay.Regarding the receptionist's behavior, it's unfortunate that they were impatient and hung up on you when you called for assistance. Providing helpful and courteous service, especially when guests are seeking directions or assistance, is crucial for ensuring a positive guest experience. I apologize for any inconvenience this may have caused.Regarding the absence of tea/coffee bags, it seems like an oversight on the part of the hotel. Many guests appreciate having these amenities available in their rooms for added comfort and convenience. I'll make sure to pass on your feedback to the management team so they can address this issue and ensure that future guests receive the amenities they expect.Your feedback is valuable in helping us improve our services, and I sincerely apologize for any inconvenience you experienced during your stay. If there's anything else we can do to make your stay more comfortable, please don't hesitate to let us know. We strive to provide exceptional service to all our guests, and we appreciate your understanding and patience.Regards,SaadFOM
8/10 – Goed
Rebecca
Reisde met familie
3 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable, clean and walkable to Macquarie Park shopping centre. Would definitely stay again!
Rebecca
3 nachten verbleven in februari 2024
Reactie van SK op 11 mrt 2024
Dear Rebecca,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our property comfortable, clean, and conveniently located within walking distance to Macquarie Park shopping centre.It's always rewarding to receive such positive feedback, and we're delighted to know that you enjoyed your stay. We truly appreciate your kind words and look forward to the opportunity to welcome you back in the future. If there's anything specific you loved about your stay, please feel free to share it with us, as we always strive to provide a memorable experience for our guests.Safe travels, and we can't wait to host you again!Best regards,SaadFOM
6/10 – Redelijk
Catherine
Zakenreiziger
28 feb 2024
Positief: Netheid, personeel en service en voorzieningen
Close to Macquarie Uni Hospital, train,shopping
All within easy walking distance
Catherine
1 nacht verbleven in februari 2024
Reactie van SK op 11 mrt 2024
Dear Catherine,Thank you for choosing our accommodation for your last-minute stay in Sydney! We're delighted to hear that you enjoyed your experience with us.It's fantastic to know that you found our property suitable for your needs, and we're honored that you would consider booking with us again in the future. We look forward to welcoming you back whenever your travels bring you to Sydney.If there's anything specific that stood out to you during your stay, please feel free to share it with us. We always appreciate guest feedback as it helps us continue to provide excellent service.Safe travels, and we can't wait to host you again!Best regards,SaadFOM
8/10 – Goed
Pradip
Reisde met familie
25 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel
Pradip
1 nacht verbleven in december 2023
Reactie van SK op 11 mrt 2024
Dear Pradip,Thank you for choosing our accommodation for your last-minute stay in Sydney! We're delighted to hear that you enjoyed your experience with us.It's fantastic to know that you found our property suitable for your needs, and we're honored that you would consider booking with us again in the future. We look forward to welcoming you back whenever your travels bring you to Sydney.If there's anything specific that stood out to you during your stay, please feel free to share it with us. We always appreciate guest feedback as it helps us continue to provide excellent service.Safe travels, and we can't wait to host you again!Best regards,SaadFOM
8/10 – Goed
Richard
24 feb 2024
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Mixed ( but get decent wifi)
Room was comfortable with pleasant outlook over the lake.
BUT we had to wait ten minutes before someone showed up at reception. Once there the young woman was very helpful, finding us a good room well ahead of normal checkin.
Then wifi was non existent - phone and iPad showed connection to network but NO action, no Reception. This is so-called executive hotel attached to a respected university management school - please spend some money on a quality wifi system - very frustrating.
Also price for room much too high even on TayTay weekend in Sydney - surely not many Swifties would stay here!
Richard
1 nacht verbleven in februari 2024
Reactie van SK op 11 mrt 2024
Dear Richard,Thank you for choosing our hotel for your recent stay, and we appreciate your detailed feedback. We're pleased to hear that you found the room comfortable with a pleasant view of the lake. However, we sincerely apologize for the inconveniences you encountered during your visit.We regret the delay at the reception and appreciate your patience. It's unfortunate to learn about the issues with the wifi, and we understand how frustrating that can be. Please rest assured that we take this matter seriously, and we will address the wifi connectivity to ensure a smoother experience for our guests.Your comments regarding the room pricing have also been duly noted. We strive to provide value for money, and we will review our pricing structure to ensure it aligns with our guests' expectations.We genuinely appreciate your feedback as it helps us identify areas for improvement. If your travels bring you back to Sydney, we hope to have the opportunity to provide you with a much-improved experience.Thank you for bringing these matters to our attention.Best regards,SaadFOM
8/10 – Goed
Samuel
Reisde met partner
23 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy to access rooms at all times.
Samuel
2 nachten verbleven in februari 2024
Reactie van SK op 11 mrt 2024
Dear Samuel,Thank you for choosing our accommodation for your last-minute stay in Sydney! We're delighted to hear that you enjoyed your experience with us.It's fantastic to know that you found our property suitable for your needs, and we're honored that you would consider booking with us again in the future. We look forward to welcoming you back whenever your travels bring you to Sydney.If there's anything specific that stood out to you during your stay, please feel free to share it with us. We always appreciate guest feedback as it helps us continue to provide excellent service.Safe travels, and we can't wait to host you again!Best regards,SaadFOM
8/10 – Goed
Michael
7 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Michael
2 nachten verbleven in februari 2024
Reactie van SK op 9 feb 2024
Dear Michael,Thank you so much for taking the time to leave us a 4-star review! We're thrilled to hear that you had an enjoyable experience during your stay. Your feedback is valuable to us, and we appreciate your positive comments.If there are any specific areas where we can improve and turn your 4-star experience into a 5-star one, please feel free to share your thoughts with us. We strive to provide the best possible service, and your input helps us enhance our offerings.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for an even more outstanding experience in the future.Warm regards,SaadFOM
10/10 – Uitstekend
Jillian
4 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay close to hospital
Jillian
3 nachten verbleven in januari 2024
Reactie van SK op 9 feb 2024
Dear Jilian,Thank you for choosing to stay with us during your time near the hospital. We understand the importance of being close to medical facilities, and we are delighted to provide a comfortable and convenient environment for you.Our team is dedicated to ensuring your stay is stress-free and enjoyable. Should you require any assistance or have specific needs during your time with us, please don't hesitate to reach out to our front desk. We are here to make your experience as seamless as possible.We hope that your stay with us is both restful and supportive, and we wish you the very best for any medical appointments or procedures you may have. Thank you again for choosing our hotel, and we look forward to making your time here memorable for all the right reasons.Warm regards,SaadFOM
10/10 – Uitstekend
Michael
27 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Michael
1 nacht verbleven in januari 2024
Reactie van SK op 28 jan 2024
Dear Michael,Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you had a fantastic experience during your stay, and we sincerely appreciate your generous 5-star rating.It is always our goal to provide exceptional service and create memorable moments for our guests, and we are delighted that we were able to meet and exceed your expectations. Your kind words serve as a great source of motivation for our team, and we are grateful for your recognition.We look forward to welcoming you back in the future and providing you with another outstanding experience. If there is anything specific that stood out to you or any additional feedback you would like to share, please feel free to let us know. Your input is invaluable as we continually strive to enhance the quality of our services.Once again, thank you for choosing MGSM Hotel and Conference center and for sharing your positive experience. We appreciate your trust in us and hope to have the pleasure of hosting you again soon.Best Regards,SaadFOM
6/10 – Redelijk
Geverifieerde reiziger
Reisde met familie
25 dec 2023
Dormitory style accommodation
Dated almost dormitory style accommodation. Was not aware when booking that this was that type of accommodation. Not able to have any meals available on site at the time we were there as they were all closed
Geverifieerde reiziger
1 nacht verbleven in december 2023
Reactie van SK op 28 jan 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you experienced during your stay.We regret that the dormitory-style accommodation did not meet your expectations, and we understand the importance of clear communication regarding the type of accommodation offered. We will review our booking platforms to ensure that the information is presented accurately to avoid any future misunderstandings.Regarding the availability of meals during your stay, we sincerely apologize for any inconvenience caused by the closure of on-site dining options. We understand the importance of providing convenient dining solutions for our guests and will explore ways to improve the availability of meals, especially during the times when our regular services are closed.Your feedback is invaluable, and we take it seriously as we strive to enhance our guest experience. We appreciate your understanding and would love the opportunity to make it up to you on a future visit. Please feel free to contact us directly if there's anything specific you would like us to address or if you have further suggestions.Once again, thank you for choosing to stay with us, and we hope to have the chance to welcome you back and provide you with an improved experience.Best Regards,SaadFOM
8/10 – Goed
Tony
25 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tony
2 nachten verbleven in december 2023
Reactie van SK op 28 jan 2024
Dear Michael,Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you had a fantastic experience during your stay, and we sincerely appreciate your generous rating.It is always our goal to provide exceptional service and create memorable moments for our guests, and we are delighted that we were able to meet and exceed your expectations. Your kind words serve as a great source of motivation for our team, and we are grateful for your recognition.We look forward to welcoming you back in the future and providing you with another outstanding experience. If there is anything specific that stood out to you or any additional feedback you would like to share, please feel free to let us know. Your input is invaluable as we continually strive to enhance the quality of our services.Once again, thank you for choosing MGSM Hotel and Conference center and for sharing your positive experience. We appreciate your trust in us and hope to have the pleasure of hosting you again soon.Best Regards,SaadFOM
8/10 – Goed
Michael
Zakenreiziger, Reisde met partner
19 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bed very comfortable
Michael
3 nachten verbleven in december 2023
Reactie van SK op 28 jan 2024
Dear Michael,Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you had a fantastic experience during your stay, and we sincerely appreciate your generous 5-star rating.It is always our goal to provide exceptional service and create memorable moments for our guests, and we are delighted that we were able to meet and exceed your expectations. Your kind words serve as a great source of motivation for our team, and we are grateful for your recognition.We look forward to welcoming you back in the future and providing you with another outstanding experience. If there is anything specific that stood out to you or any additional feedback you would like to share, please feel free to let us know. Your input is invaluable as we continually strive to enhance the quality of our services.Once again, thank you for choosing MGSM Hotel and Conference center and for sharing your positive experience. We appreciate your trust in us and hope to have the pleasure of hosting you again soon.Best Regards,SaadFOM
8/10 – Goed
Tony
Reisde met familie
18 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tony
2 nachten verbleven in december 2023
Reactie van SK op 28 jan 2024
Dear Tony,Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you had a fantastic experience during your stay, and we sincerely appreciate your generous 5-star rating.It is always our goal to provide exceptional service and create memorable moments for our guests, and we are delighted that we were able to meet and exceed your expectations. Your kind words serve as a great source of motivation for our team, and we are grateful for your recognition.We look forward to welcoming you back in the future and providing you with another outstanding experience. If there is anything specific that stood out to you or any additional feedback you would like to share, please feel free to let us know. Your input is invaluable as we continually strive to enhance the quality of our services.Once again, thank you for choosing MGSM Hotel and Conference center and for sharing your positive experience. We appreciate your trust in us and hope to have the pleasure of hosting you again soon.Best Regards,SaadFOM
10/10 – Uitstekend
Julie
Reisde met partner
15 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed for one night and were pleasantly surprised by the size of the room and the decor. The bathroom was well equipped and the lights over the basin wonderful for putting on makeup which is rare these days. Bed was very comfortable. We had room service dinner and the food was great. Would highly recommend.
Julie
1 nacht verbleven in december 2023
Reactie van SK op 28 jan 2024
Dear Julie,Thank you for taking the time to share your wonderful feedback with us! We are thrilled to hear that your one-night stay exceeded your expectations, and we sincerely appreciate your kind words.It's fantastic to know that you enjoyed the spaciousness and decor of the room, as well as the well-equipped bathroom. We're especially pleased that the thoughtful design of the lights over the basin added to your comfort, making it easier for you to put on makeup.We're delighted that you found the bed to be very comfortable, providing a restful night's sleep. It's also great to hear that you enjoyed the room service dinner and that the food met your expectations.Your recommendation means a lot to us, and we are grateful for your positive comments. It was our pleasure to host you, and we hope to have the opportunity to welcome you back for another exceptional stay in the future.If there's anything specific that stood out to you or any additional feedback you'd like to share, please feel free to let us know. We value your input as we continuously strive to provide outstanding experiences for our guests.Once again, thank you for choosing MGSM Hotel and conference center, and we look forward to the pleasure of hosting you again.Best Regards,SaadFOM
10/10 – Uitstekend
Braden
Reisde met familie
7 dec 2023
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always a top spot to stay, and value for money
Braden
1 nacht verbleven in december 2023
Reactie van SK op 28 jan 2024
Dear Michael,Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you had a fantastic experience during your stay, and we sincerely appreciate your generous 5-star rating.It is always our goal to provide exceptional service and create memorable moments for our guests, and we are delighted that we were able to meet and exceed your expectations. Your kind words serve as a great source of motivation for our team, and we are grateful for your recognition.We look forward to welcoming you back in the future and providing you with another outstanding experience. If there is anything specific that stood out to you or any additional feedback you would like to share, please feel free to let us know. Your input is invaluable as we continually strive to enhance the quality of our services.Once again, thank you for choosing MGSM Hotel and Conference center and for sharing your positive experience. We appreciate your trust in us and hope to have the pleasure of hosting you again soon.Best Regards,SaadFOM
10/10 – Uitstekend
Tracy
26 nov 2023
Positief: Netheid, personeel en service
The staff were charming and helpful
Tracy
1 nacht verbleven in november 2023
Reactie van SK op 30 nov 2023
Dear Tracy,Thank you for taking the time to share your positive experience with our staff. We are delighted to hear that you found them charming and helpful during your stay. Providing excellent service is our top priority, and it's heartening to know that our team made a positive impact on your visit.We greatly appreciate your kind words and will be sure to pass along your compliments to the staff members involved. Recognition like yours motivates us to continue delivering exceptional service to all our guests.If there is anything specific about your stay that stood out or any particular staff members you would like to commend, please feel free to share more details. We value your feedback, and it helps us recognize and reward our dedicated team members.Once again, thank you for choosing MGSM. We look forward to welcoming you back in the future and providing you with another delightful experience.Kind Regards,Saad KhanFront Office Manager
6/10 – Redelijk
Sharon
Reisde met familie
21 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Signage for reception is not clear enough.
Difficult to drop off luggage due to lack of parking bays - signs stated "no stopping".
Sharon
1 nacht verbleven in november 2023
Reactie van SK op 30 nov 2023
Dear Sharon,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your recent visit. Your feedback is crucial to improving our services, and we appreciate your patience.We understand that the signage for the reception and parking areas did not meet your expectations, causing difficulty in dropping off luggage. We apologize for any confusion caused by the "no stopping" signs.To address this issue promptly, we will be reassessing and enhancing our signage to ensure clarity for all guests. Additionally, we will review our parking arrangements to provide a more convenient drop-off experience. Your comfort and ease during your stay are of utmost importance to us.Please know that your feedback is invaluable, and we are committed to making the necessary improvements. We hope that you will give us another opportunity to serve you in the future, and we assure you that your next visit will be more seamless.If there is anything specific you would like to share or if you have further suggestions, please feel free to reach out to our guest relations team at the Hotel. Your satisfaction is our priority, and we look forward to exceeding your expectations in the future.Thank you once again for bringing this to our attention.Regards,Saad Khan Front Office Manager
10/10 – Uitstekend
kristy l
Reisde met partner
29 okt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff, great location for what we needed, easy parking, great property!
kristy l
2 nachten verbleven in oktober 2023
Reactie van SK op 30 nov 2023
Dear Kristy,Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you enjoyed your experience at MGSM Hotel. Providing exceptional service and creating memorable moments for our guests is our utmost priority.Your kind words serve as motivation for our team to continue delivering outstanding hospitality. We are grateful for your appreciation of our efforts, and we look forward to the opportunity to welcome you back in the future.If there are any specific aspects of your stay that stood out to you or if you have any suggestions for improvement, please feel free to share. Your feedback is invaluable as we strive to exceed the expectations of our guests.Once again, thank you for choosing MGSM Hotel. We appreciate your trust and hope to have the pleasure of hosting you again soon.Kind Regards,Saad Khan Front Office Manager
8/10 – Goed
Geverifieerde reiziger
20 okt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
1 nacht verbleven in oktober 2023
Reactie van SK op 30 nov 2023
Dear Guest,Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you enjoyed your experience at MGSM Hotel. Providing exceptional service and creating memorable moments for our guests is our utmost priority.Your kind words serve as motivation for our team to continue delivering outstanding hospitality. We are grateful for your appreciation of our efforts, and we look forward to the opportunity to welcome you back in the future.If there are any specific aspects of your stay that stood out to you or if you have any suggestions for improvement, please feel free to share. Your feedback is invaluable as we strive to exceed the expectations of our guests.Once again, thank you for choosing MGSM Hotel. We appreciate your trust and hope to have the pleasure of hosting you again soon.Kind Regards,Saad Khan Front Office Manager
10/10 – Uitstekend
Donald
18 sep 2023
Donald
2 nachten verbleven in september 2023
Reactie van SK op 30 nov 2023
Dear Donald,Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you enjoyed your experience at MGSM Hotel. Providing exceptional service and creating memorable moments for our guests is our utmost priority.Your kind words serve as motivation for our team to continue delivering outstanding hospitality. We are grateful for your appreciation of our efforts, and we look forward to the opportunity to welcome you back in the future.If there are any specific aspects of your stay that stood out to you or if you have any suggestions for improvement, please feel free to share. Your feedback is invaluable as we strive to exceed the expectations of our guests.Once again, thank you for choosing MGSM Hotel. We appreciate your trust and hope to have the pleasure of hosting you again soon.Kind Regards,Saad Khan Front Office Manager
6/10 – Redelijk
Andrew
13 sep 2023
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Andrew
1 nacht verbleven in september 2023
8/10 – Goed
Paul
Reisde met partner
13 sep 2023
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Had room 116, right next linen room. Cleaners were so noisy about 0730. Which woke me and noise did not stop there, there was then couple of cleaners talking very loud and then singing happy birthday, so did not get to sleep in until check out time at 10.
Paul
1 nacht verbleven in september 2023
10/10 – Uitstekend
Mika
Zakenreiziger
11 sep 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were very friendly and helpful.
Mika
6 nachten verbleven in september 2023
10/10 – Uitstekend
Michael
Reisde met partner
8 sep 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The outlook over the lake and the fountains attract wonderful birdlife. The meal we had in the dining room was splendid - THANK YOU.
Michael
1 nacht verbleven in september 2023
10/10 – Uitstekend
Ralph
26 aug 2023
Ralph
1 nacht verbleven in augustus 2023
10/10 – Uitstekend
kristy l
Reisde met partner
6 aug 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, wonderful staff!
kristy l
2 nachten verbleven in augustus 2023
6/10 – Redelijk
Shonam
3 aug 2023
Positief: Netheid, personeel en service
Shonam
1 nacht verbleven in juli 2023
10/10 – Uitstekend
Kuok Howe
Reisde met familie
31 jul 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kuok Howe
1 nacht verbleven in juli 2023
8/10 – Goed
Karin
26 jul 2023
Positief: Netheid, personeel en service en comfort kamer
For convenience of location and surrounds have stayed numerous times although MGSM is now showing signs of aging and poor internet connection sometimes irritating.
Karin
1 nacht verbleven in juli 2023
4/10 – Matig
Eugene
Zakenreiziger
23 jul 2023
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Check receptionist was was rude and disrespectful
Eugene
2 nachten verbleven in juli 2023
4/10 – Matig
Lidia
29 jun 2023
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Very bad smell of dusty and old carpet
Lidia
1 nacht verbleven in juni 2023
6/10 – Redelijk
Katherine
31 mei 2023
Katherine
2 nachten verbleven in mei 2023
8/10 – Goed
Bernard
Reisde met een groep
7 mei 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice view out the balcony
Bernard
1 nacht verbleven in april 2023
10/10 – Uitstekend
Louise
29 apr 2023
Louise
1 nacht verbleven in april 2023
6/10 – Redelijk
Louise
27 apr 2023
Positief: Personeel en service
Nice view and surrounds, room was fine but dated and just felt grotty. Bed way too soft and unsupportive, no hanging space for clothes, parking not great. No maple syrup on pancakes? Bit disappointing overall
Louise
1 nacht verbleven in april 2023
8/10 – Goed
Inna Karin
16 apr 2023
Inna Karin
2 nachten verbleven in april 2023
10/10 – Uitstekend
Jon
Zakenreiziger
26 feb 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely staff and surrounds over looking lake. Small restaurant but menu is lovely with both traditional and a street food selection
Jon
4 nachten verbleven in februari 2023
10/10 – Uitstekend
Peter
Zakenreiziger
25 feb 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Happy
Excellent, comfortable and relaxing. Everything needed to accommodate overnight or more days , we will definitely stay here again when travelling up this way.
Peter
1 nacht verbleven in februari 2023
10/10 – Uitstekend
Sadat
19 feb 2023
Sadat
6 nachten verbleven in februari 2023
4/10 – Matig
Jason
13 feb 2023
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice outlook over lake, close to shops and transport