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Beoordelingen van Mantra on Kent

4 out of 5
Mantra on Kent
433 Kent Street, Sydney, NSW

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 804 van 1624 beoordelingen" "
Gastenscore: 8 - Goed. 629 van 1624 beoordelingen" "
Gastenscore: 6 - Redelijk. 135 van 1624 beoordelingen" "
Gastenscore: 4 - Matig. 38 van 1624 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 18 van 1624 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Alexandra

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Service is perfect. Cleaning could be better
11 nachten verbleven in januari 2019

10/10 – Uitstekend

Eugenie, Simpelveld

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Fantastisch!
Zeer centraal gelegen appartement. Mooi ingericht. Wasmachine en droger aanwezig.

10/10 – Uitstekend

Takamasa

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid
The best accommodation in Sydney!
3 nachten verbleven in maart 2024
Reactie van Mantra on Kent op 21 apr 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon at the Mantra on Kent.

8/10 – Goed

Louie

4 nachten verbleven in maart 2024
Reactie van Mantra on Kent op 14 apr 2024
Thank you for the great rating of our hotel! We are glad you enjoyed your stay and hope to see you again very soon at the Mantra on Kent.

10/10 – Uitstekend

Kirsty

Positief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Mantra on Kent op 23 mrt 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon at the Mantra.

8/10 – Goed

Sally

Positief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Mantra on Kent op 23 mrt 2024
Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon at the Mantra.

10/10 – Uitstekend

Dennis

Positief: Netheid, staat van de accommodatie en faciliteiten
The front deak staff was super helpful when our oven didn't work.
2 nachten verbleven in maart 2024
Reactie van Mantra on Kent op 14 mrt 2024
Thank you for the great review of our hotel! We are happy our team were able to help make your stay wonderful and so glad you enjoyed your time with us.We hope to see you again very soon at the Mantra on Kent.

10/10 – Uitstekend

Linda

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We stayed in a studio in the 25th floor with fantastic views. The accommodation was excellent - plenty of room and very clean . Staff very helpful . The location is great between Darling Harbour and Circular Quay . A short walk around the corner takes you to the tram to Curcular Quay . Thoroughly recommend this Mantra. Oh yes the breakfast was Ali really good .
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Melissa, Woree

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
So close to the city
3 nachten verbleven in december 2023
Reactie van Daniel Quispe op 29 jan 2024
Hi Melissa,Thank you for your time in providing us with your feedback. Much appreciated.

10/10 – Uitstekend

Emma

Positief: Netheid, staat van de accommodatie en faciliteiten
Excellent reception staff, very helpful & friendly!
4 nachten verbleven in januari 2024
Reactie van Mantra on Kent op 18 jan 2024
Hi Emma,Thank you for your fantastic review! We look forward to welcoming you back in the future.

8/10 – Goed

Carl

Positief: Netheid
Negatief: Comfort kamer
New Years Eve
Great location very close to Darling Harbour, we stayed for 5 nights over NYE. We were on 19 th floor and could see a tiny part of Darling Harbour. As we were travelling around Oz for 6 weeks, it was a huge benefit having a washing machine and separate dryer in the bathroom. Shower was in the bath not separate. Apartment was a good size. Only negative was the bed, it was extremely uncomfortable. We had a super king, which was 2 singles together, the one on my side had definitely seen its best days. Would stay here again.
5 nachten verbleven in december 2023
Reactie van Daniel Quispe op 29 jan 2024
Hi Carl,Thank you for your time in providing us with your feedback. I am glad to read that your stay with us was an enjoyable and comfortable one.

10/10 – Uitstekend

Carola

Reisde met familie
Positief: Netheid, comfort kamer
Utmärkt boende bara lite kärl till spisen saknas
Utmärkt det enda som saknades var en extra mindre gryta och något som fungerar att använda i ugnen.
4 nachten verbleven in december 2023

8/10 – Goed

Younghyun

Reisde met familie
Positief: Netheid
시드니 여행하기에 좋은 위치입니다. 주방에 비치된 조리기구 및 하이라이트, 헤어드라이 등 전자제품은 좀 오래된 것이라 불편하였고 조명이 다소 어두웠습니다.
5 nachten verbleven in december 2023
Reactie van Daniel op 8 jan 2024
Hi Younghyun, Thank you for taking your time in providing a feedback. Much appreciated

10/10 – Uitstekend

Kyung Wook

Positief: Netheid, comfort kamer
Good customer experience
I have booked a room with laundry before the trip as per my search information. However, during check in I was told no laundry available. I requested at least nearby laundry facility information at least for few days but unable to provide such places. On the day of my check out before check in again after a few days, I addressed my inconvenience with laundry issue. The Front desk clarified the room I chose didn't have laundry but other rooms were available with laundry and kind enough to upgrade the room for me. I thought the entire building didn't have laundry facility. This is what I call a nice customer experience who not only clarified the availability of the laundry but assisted me swiftly with the upgrade. I was at peace for rest of my stays until 12/20/2023.
4 nachten verbleven in december 2023
Reactie van Daniel op 8 jan 2024
Hi Kyung Wook, Thank you for taking your time in providing a feedback. Much appreciated

8/10 – Goed

Karen

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
The front desk staff were friendly and helpful with all our questions. Josh, in particular, went above and beyond by coming up and fixing the washing machine after maintenance had closed for the evening. The property is very austere with no pictures, no dressers or end tables. No drawers for foldable clothing or underwear. To much overhead lighting and not enough table lamps. Instant coffee and kcup coffee was undrinkable.
3 nachten verbleven in december 2023
Reactie van Daniel op 8 jan 2024
Hi Karen, Thank you for taking your time in providing a feedback. Much appreciated

8/10 – Goed

Roshni

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Spacious, clean, and close to Darling Harbour and tram and train lines. Only missing a dishwasher.
4 nachten verbleven in december 2023
Reactie van Daniel op 8 jan 2024
Hi Roshni, Thank you for taking your time in providing a feedback. Much appreciated

8/10 – Goed

Paul

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Close to Darling Harbour & Circular Quay and all that these areas have to offer.
1 nacht verbleven in december 2023
Reactie van Daniel op 8 jan 2024
Hi Paul, Thank you for taking your time in providing a feedback. Much appreciated

6/10 – Redelijk

Ramon

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Daniel op 8 jan 2024
Hi Ramon, Thank you for taking your time in providing a feedback. Much appreciated

10/10 – Uitstekend

Sumiko

Positief: Netheid, staat van de accommodatie en faciliteiten
アパートメントタイプのお部屋でした。近くにグロッサリーもあるので、朝食は全て部屋で済ませ、夜もto goしたものを部屋で食べました。 全ての食器、ナイフ、まな板まで全て揃っていて過ごしやすかったです。連泊の場合、自動的に毎日してくれるわけではなく、フロントでお願いして出かけなくてはなりませんが、帰ってきた時には、綺麗になっていて気持ちよく過ごせました。 買い物も交通の便も最高で、このホテルにしてとても満足でした。
5 nachten verbleven in december 2023
Reactie van Daniel op 8 jan 2024
Hi Sumiko, Thank you for taking your time in providing a feedback. Much appreciated

10/10 – Uitstekend

Jessica

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Really handy location for a quick city stay, easy parking right next door (paid separately). Great space inside for 2 adults toddler, needed the separate room to put them to bed while we sat up in the lounge area. Good size shower was really helpful with the little one as well, easy check in/out. Only minor issues were awkward power point placement in the kitchen for using the jug, and a big fridge over near the lounge as the kitchen bar fridge didn’t appear to be working but not really a problem for us for the 1 night.
1 nacht verbleven in november 2023
Reactie van Daniel op 8 jan 2024
Hi Jessica, Thank you for taking your time in providing a feedback. Much appreciated

10/10 – Uitstekend

Paul

Reisde met partner
Positief: Netheid, voorzieningen
Property was close to Darling Harbour and the Ferry to Manly. Good food and amenities.
2 nachten verbleven in november 2023
Reactie van Daniel op 8 jan 2024
Hi Paul, Thank you for taking your time in providing a feedback. Much appreciated

10/10 – Uitstekend

Tuyen

Positief: Netheid, staat van de accommodatie en faciliteiten
The property is very clean & good location
2 nachten verbleven in november 2023
Reactie van Daniel op 8 jan 2024
Hi Tuyen, Thank you for taking your time in providing a feedback. Much appreciated

10/10 – Uitstekend

Elizabeth

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It is so close to the QVB, Darling Harbour, Public Transport. The rooms are comfortable and clean. Staff always polite and friendly.
1 nacht verbleven in november 2023
Reactie van Daniel op 8 jan 2024
Hi Elizabeth, Thank you for taking your time in providing a feedback. Much appreciated

8/10 – Goed

Colin

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Obviously not 5* property. Fair value for money compared to other properties in the area Parking is next door at reasonable cost for Sydney Friendly staff on arrival & departure Surprisingly a nice continental breakfast, well worth the $18 Again, friendly staff Easy access to Darling Harbour, 5 min walk
1 nacht verbleven in november 2023
Reactie van Daniel op 8 jan 2024
Hi Colin, Thank you for taking your time in providing a feedback. Much appreciated

10/10 – Uitstekend

Helene

6 nachten verbleven in november 2023
Reactie van Daniel op 8 jan 2024
Hi Helene, Thank you for taking your time in providing a feedback. Much appreciated

2/10 – Ontzettend slecht

Germaine

1 nacht verbleven in november 2023
Reactie van Daniel op 8 jan 2024
Hi Germaine, Thank you for taking your time in providing a feedback. Much appreciated

10/10 – Uitstekend

Jeannie

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Location was great, accessible to the city and darling harbour.
4 nachten verbleven in september 2023

10/10 – Uitstekend

Philip

3 nachten verbleven in september 2023

2/10 – Ontzettend slecht

Jolyon

Zakenreiziger, Reisde met familie, Reisde met familie en kleine kinderen
there was some confusion over the booking. the person in whose name i'd made the booking didn't show up, but the family who were the majority of the guests did. they're afghani and it was clear their stay at the mantra wasn't welcome for reason of race. the receptionist was clear that they didn't trust them and, after two hours of negotiating and communicating with the person in whose name the booking had been made, reception claimed that their room had been let out. they had offered to pay their own way, but they were clearly not trusted and there was no foreseeable other reason than race. we will certainly not be using this hotel ever again. it was an awful experience for everyone involved.
2 nachten verbleven in september 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, comfort kamer
good location. comfortable stay
4 nachten verbleven in september 2023

10/10 – Uitstekend

Gabriella

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Easy access to everything for a city visit. Not fancy view, but we came to explore, so it was fine with us. Great continental breakfast with barista coffee. Close to public transport, airport access as well. Perfect for our 3 nights, city visit. Studio equipped with everything we needed, more like an appartment, rather than a room only.
3 nachten verbleven in september 2023
Reactie van Tatiana op 12 nov 2023
Hi Gabriella,Thanks for your kind review of Mantra on Kent!We are glad you enjoyed your stay. :)We look forward to welcoming you back soon!Kind regards,

10/10 – Uitstekend

Sarah

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staff were friedly and helpful. Nothing was too much effort. The ironing board was prompltly replaced when I mentioned it wouldnt stay up when used.
3 nachten verbleven in september 2023

10/10 – Uitstekend

Cindy

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Comfy and quiet. Reasonable cost compared to other hotels in area. Within short walk to darling harbour and light rail to circular quay. Nice continental. breakfast. Friendly staff Handy to car park , where we were able to leave our car for whole stay,even outside bookin and check out times.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Karen

1 nacht verbleven in september 2023

10/10 – Uitstekend

David

Positief: Netheid, staat van de accommodatie en faciliteiten
Great accommodation, clean, tidy and close to shopping, restaurants and the harbour.
3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Nancy

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendly and helpful. The lock to our door wasn't working one night and the staff member fixed it immediately and graciously.
6 nachten verbleven in augustus 2023

8/10 – Goed

Annalee Jane

Reisde met familie
Positief: Netheid, comfort kamer
2 nachten verbleven in augustus 2023

8/10 – Goed

Ines

Reisde met familie
Positief: Netheid, comfort kamer
2 nachten verbleven in augustus 2023
Reactie van Daniel Quispe op 24 aug 2023
Hi Ines,Thank you for the time in providing us with your feedback, much appreciated.

8/10 – Goed

Sin ying Connie

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Friendly staff
4 nachten verbleven in augustus 2023

8/10 – Goed

Chaiyong

Reisde met familie
Positief: Netheid, comfort kamer
Good stay, great location.
The room is big, location is quite good just short walk (5-10mins) to tram, train. Housekeeping service is upon requested but it's ok for me as I only need to change towels and bin bag. Overall is good stay.
4 nachten verbleven in augustus 2023
Reactie van Daniel Quispe op 18 aug 2023
Dear Chaiyong, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

6/10 – Redelijk

TAKEHISA

Reisde met familie en kleine kinderen
交通アクセスは良好。
2 nachten verbleven in augustus 2023
Reactie van Daniel Quispe op 18 aug 2023
Dear Takehisa, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely

8/10 – Goed

Nicole

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice place to stay.
2 nachten verbleven in augustus 2023
Reactie van Daniel Quispe op 18 aug 2023
Dear Nicole, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

6/10 – Redelijk

Meera

Reisde met familie
Well.. ok Not impressive
4 nachten verbleven in juli 2023
Reactie van Daniel Quispe op 21 jul 2023
Hi Meera,Thank you for the time in providing us with your feedback. Very much appreciated.Kind regards

8/10 – Goed

Carlie

1 nacht verbleven in juli 2023
Reactie van Daniel Quispe op 18 aug 2023
Dear Carlie, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

10/10 – Uitstekend

Tao

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Stayed in the executive studio with 2 young children. Room is very spacious, clean. Front desk was very friendly and helpful. Air conditioner was not working first night. But the front desk quickly provided extra portable heater and blankets. Got repaired next morning. Housekeeping always keeps the room nice and clean. Overall very satisfied stay
4 nachten verbleven in juli 2023
Reactie van Daniel Quispe op 14 jul 2023
Dear Tao,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

6/10 – Redelijk

Christopher

Positief: Comfort kamer
Negatief: Netheid
Disappointing and bad communication!
Staff were lovely, however photos on the website are very misleading. We were in the need for a washing machine and dryer due to delays and cancellations with Jetstar flights from Queenstown. I emailed the hotel advising this was a requirement. We got no response. There was a washing machine and dryer in the room but they were barely working the dryer filter fell off every few minutes spurting fluff around the room. You would think if requesting these item you would ensure they work effectively. The bedroom was tiny and had only one side table and a very narrow walkway down one side of the bed making it hard to get in out our of the room. The room was not clean and caked of dust. We were only staying two night so we sucked it up but it was very disappointing.
Dust everywhere
Broken filter on clothes dryer
Water stains inside vanity
Vanity was falling of the wall!
2 nachten verbleven in juni 2023
Reactie van Mantra on Kent op 29 jun 2023
Hi Christopher, Thank you for your review, We sincerely apologise for any inconvenience caused during your stay. We will take on this feedback and aim to do better next time. Warm Regards, Mantra on Kent

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, comfort kamer
Great location.
Rooms were spacious and well equipped. Dryer in unit didnt work properly (loose door) but kitchenette worked great. Our room also had a tiny view of Darling Harbour! Front desk staff were pleasant. Hotel is located within a block of Darling Harbour and within a few blocks of Pitt Street Mall, Sydney Tower, Westfield Mall, and Queen Victoria Building.
5 nachten verbleven in juni 2023
Reactie van Daniel Q op 21 jun 2023
Hi,Thank you for your time in providing us with your feedback. I am glad to hear you found our location well suited for your travel.

8/10 – Goed

Greg

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It is close to Darling Harbor
7 nachten verbleven in juni 2023
Reactie van Daniel Q op 21 jun 2023
Hi Greg,Thank you for your time in providing us with your feedback. Much appreciated.

8/10 – Goed

Peter

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Some milk for tea / coffee would have been nice
2 nachten verbleven in juni 2023
Reactie van Daniel Q. op 21 jun 2023
Hi Peter, Thank you for your time in providing us with your feedback. Much appreciated.

2/10 – Ontzettend slecht

Van Ky Nhan

28 nachten verbleven in mei 2023
Reactie van Daniel Q op 21 jun 2023
Hi Van Ky Nhan,Thank you for your time in providing us with your feedback. Much appreciated.