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Beoordelingen van Metro Mirage Hotel Newport

4 out of 5
Metro Mirage Hotel Newport
2 Queens Parade West, Newport, NSW

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 187 van 664 beoordelingen" "
Gastenscore: 8 - Goed. 250 van 664 beoordelingen" "
Gastenscore: 6 - Redelijk. 128 van 664 beoordelingen" "
Gastenscore: 4 - Matig. 65 van 664 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 34 van 664 beoordelingen" "

8,0/10

Netheid

8,2/10

Personeel en service

6,4/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

6,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fijn hotel waarbij alles klopt
Fijn hotel waarbij alles klopt. Goede bedden, schone kamer, volledig onbijt en vriendelijk personeel. Regelmatige en uitstekende schoonmaak. Vanuit de onbijtzaal uitzicht op het water. Een café in de buurt van het hotel zorgt voor wat lawaai tot 23.00/ 24.00 uur. Sommige kamers zullen daar last van hebben.
3 nachten verbleven in augustus 2018
Reactie van General Manager op 2 okt 2018
Thank you for your feedback

6/10 – Redelijk

JACK

Positief: Personeel en service
2 nachten verbleven in maart 2018

6/10 – Redelijk

JACK

1 nacht verbleven in maart 2018

2/10 – Ontzettend slecht

Samir Jose Vanegas

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Unsuitable car spot, the room was dusty and there was mould everywhere. We stayed there 5 days and the staff never made up our room, once we ask at the reception they said as it was long weekend they were just doing cleaning for new arrivals.
4 nachten verbleven in maart 2024

8/10 – Goed

Oscar

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The location makes up for the slightly tired nature of this property. The staff were great and it was so convenient to a great area to explore.
2 nachten verbleven in februari 2024

4/10 – Matig

David

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Was quite old and looked aged. Conveniently right opposite The Newport pub. Parking on the property, if you have a smaller type car, is fine but for anything bigger you’ll be parking on the street
1 nacht verbleven in januari 2024

6/10 – Redelijk

Nharyan

Positief: Netheid, personeel en service
The parking was a bit painful and the building feels very worn and in need of renovations.
1 nacht verbleven in januari 2024

6/10 – Redelijk

Aaron

Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

6/10 – Redelijk

Andrew

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Michael

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really enjoyed our stay. Helpful staff, room and facilities are serviceable, great location.
2 nachten verbleven in december 2023

8/10 – Goed

Kay

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Our 2 night stay was quite good however property has Hugh potential for update and is really needed .. it was a very convenient location for us.. on site parking was very difficult with tight spots.. staff were extremely accommodating and very helpful. Price was great for our lovely view although a balcony would have been fabulous
2 nachten verbleven in december 2023

4/10 – Matig

Bernadette

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
This hotel is very tired and nothing like the photos. First night I was kept awake with doors banging and people talking. We booked 3 rooms, the room on level 1 ( they had a baby ) outside their room was a common area and after they came home from the pub, stopped outside near the pool and smoked and were very loud. Booked for 3 nights didn’t bother with the 3rd. Very disappointed.
3 nachten verbleven in december 2023

6/10 – Redelijk

Bruce

1 nacht verbleven in november 2023

8/10 – Goed

Philip

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023

10/10 – Uitstekend

klaus

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
alt super fint på nær at spa ikke var varm.
1 nacht verbleven in november 2023

6/10 – Redelijk

Sally

Reisde met partner
Positief: Personeel en service
Negatief: Netheid
Limited customer parking available. No dead lock on hotel room door. Bathroom exhaust fan was excessively loud and shower was mouldly. The rest of the room was nice.
1 nacht verbleven in oktober 2023
Reactie van Chris Hooper GM op 29 okt 2023
Hi SallyMany thanks for your feedback,Your feedback has been shared with our housekeeping contractors and maintenance teams. We hope to see you again on your next trip to the northern beaches.Kind Regards

10/10 – Uitstekend

Craig

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable place to stay. Nice view of the water
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Dawn

Reisde met partner
Positief: Netheid, personeel en service
Stayed at the Mirage for a staycation up on the Northern Beaches. Yes the property is tired and really there aren’t any facilities you’re going to use except your room, but that’s what you get for the price. It’s priced appropriately, and well located for everything Newport, Avalon and the northern beaches offers, and right opposite the Newport Arms and Bert’s (the new fine diner within it). The staff couldn’t be friendlier and more accomodating too. Is it fancy? No. Is it priced accordingly? Yes. Just don’t expect more than a bed for the night in a great spot. And take your ear plugs, rooms are a bit noisy.
2 nachten verbleven in september 2023

2/10 – Ontzettend slecht

Jose

Zakenreiziger, Reisde met partner
Negatief: Voorzieningen
We checked out after 30 mins the bed was so hard you couldn’t even sleep in it it was bad enough just sitting on it. Badly needed updating and cleaning!!
2 nachten verbleven in september 2023

10/10 – Uitstekend

Toshiyuki

1 nacht verbleven in september 2023

8/10 – Goed

Tony, Fingal Head

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
The staff were very professional. They were each exceptional. The room was comfortable but there is mold on the ceiling above the entrance and above frig cabinet. The parking garage is a nightmare.
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Alan

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Mary jane

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Wayne

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Great location, needs updating
1 nacht verbleven in augustus 2023

6/10 – Redelijk

Melinda

Zakenreiziger
Positief: Personeel en service
Service was friendly. Rooms need a revamp, but were clean. WiFi was excellent.
4 nachten verbleven in juli 2023

4/10 – Matig

Sandra

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Room was what we call down the dungeon No sun. Horrible view
2 nachten verbleven in juni 2023

8/10 – Goed

Axel

Positief: Personeel en service, comfort kamer
Moldy room. Got upgrade after we gave notice. Pretty run down and water damaged thoughout though. Very pleasant staff, and great neighboring restaurant/venue!
1 nacht verbleven in februari 2023

6/10 – Redelijk

John

1 nacht verbleven in juni 2023

8/10 – Goed

Michael

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023

6/10 – Redelijk

verna

Negatief: Staat van de accommodatie en faciliteiten
limited guest parking
2 nachten verbleven in mei 2023

10/10 – Uitstekend

Diana

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely location
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023

2/10 – Ontzettend slecht

Maria Luisa

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023

10/10 – Uitstekend

Ian vander

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2023

6/10 – Redelijk

Laura

Reisde met familie en kleine kinderen
Location itself was beautiful. Buffet breakfast was one of the worst I had.
2 nachten verbleven in april 2023

8/10 – Goed

Buddy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location suited our needs
3 nachten verbleven in april 2023

4/10 – Matig

David

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room smelt very bad like a wet dog, the shower leaked
1 nacht verbleven in april 2023

8/10 – Goed

tim

Reisde met een groep
Positief: Netheid
rooms were clean and tidy
1 nacht verbleven in maart 2023

2/10 – Ontzettend slecht

Eamonn

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
There was a humming sound all night.I didnt have air conditioning on and I couldnt isolate it as something coming from outside.My conclusion is that it's in the building, walls.I was also awakened by the fridge humminig at 5am.This hotel is tired and needs a revamp. There was also a brown smear on the carpet at the end of the bed.
1 nacht verbleven in april 2023

4/10 – Matig

Chad

Zakenreiziger, Reisde met familie
Negatief: Netheid
The sheets were dirty
1 nacht verbleven in april 2023

6/10 – Redelijk

Michael

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
TV was so old it only supports standard definition channels.
1 nacht verbleven in maart 2023
Reactie van Metro Mirage Hotel Newport op 4 apr 2023
Dear Michael Thank you so much for taking your time to give us your honest feedback. we had a great time with you stay with us, we are sorry that you find our hotel not as good as your expectations.Please be advised that we will take your feedback importantly to improve ourselvesWe hope you will recommend to your friends and family. our perfect location with 5-10 mins walking Newport beach, and 2 mins to Palm Beach Motor Yachts. We are grateful to see your next visit. Metro Mirage Hotel Newport

8/10 – Goed

Philip

Reisde met partner
Positief: Personeel en service
The room size and view was very good. Loved the layout. It would be fantastic if re decorated which I hope is in the pipeline. Likewise accessible food options would be nice but not a deterrent. Parking was very tight to get in and out of.. But we would like to stay again!
2 nachten verbleven in maart 2023
Reactie van Metro Mirage Hotel Newport op 23 mrt 2023
Dear PhilipThank you so much for taking your time to give us your honest feedback. we had a great time with you stay with us, we are happy that you find our hotel as good as your expectations.Please be advised that we will take your feedback importantly.We hope you will recommend to your friends and family. our perfect location with 5-10 mins walking Newport beach, and 2 mins to Palm Beach Motor Yachts. We are grateful to see your next visit. Metro Mirage Hotel Newport

10/10 – Uitstekend

Pam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great find!
Always good! I have been here alone and with friends. Great location. Great amenities. Great value for money. Quiet. Comfortable. Clean. Seriously, what more do you need?
1 nacht verbleven in maart 2023
Reactie van Metro Mirage Hotel Newport op 23 mrt 2023
Dear Pam Thank you so much for taking your time to give us your honest feedback. we had a great time with you stay with us, we are happy that you find our hotel as good as your expectations.Please be advised that we will take your feedback importantly.We hope you will recommend to your friends and family. our perfect location with 5-10 mins walking Newport beach, and 2 mins to Palm Beach Motor Yachts. We are grateful to see your next visit. Metro Mirage Hotel Newport

4/10 – Matig

Robyn

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Old and very in need of a refurbish
1 nacht verbleven in februari 2023
Reactie van Metro Mirage Hotel Newport op 2 mrt 2023
Dear RobynThank you so much for taking your time to give us your honest feedback. we had a great time with you stay with us, we are sorry that you find our hotel not as good as your expectations.Please be advised that we will take your feedback importantly to improve ourselvesWe hope you will recommend to your friends and family. our perfect location with 5-10 mins walking Newport beach, and 2 mins to Palm Beach Motor Yachts. We are grateful to see your next visit. Metro Mirage Hotel Newport

4/10 – Matig

Sadie

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very dilapidated hotel. Room was in poor condition. Broken sink, furniture was chipped, or laminate was peeling. Public areas were in a poor state, and some areas unclean. Facilities not accessible.
1 nacht verbleven in februari 2023
Reactie van Metro Mirage Hotel Newport op 2 mrt 2023
Dear SadieThank you so much for taking your time to give us your honest feedback. we had a great time with you stay with us, we are sorry that you find our hotel not as good as your expectations.Please be advised that we will take your feedback importantly to improve ourselvesWe hope you will recommend to your friends and family. our perfect location with 5-10 mins walking Newport beach, and 2 mins to Palm Beach Motor Yachts. We are grateful to see your next visit. Metro Mirage Hotel Newport

10/10 – Uitstekend

Reg

1 nacht verbleven in februari 2023
Reactie van Metro Mirage Hotel Newport op 23 mrt 2023
Dear RegThank you so much for taking your time to give us your honest feedback. we had a great time with you stay with us, we are happy that you find our hotel as good as your expectations.Please be advised that we will take your feedback importantly.We hope you will recommend to your friends and family. our perfect location with 5-10 mins walking Newport beach, and 2 mins to Palm Beach Motor Yachts. We are grateful to see your next visit. Metro Mirage Hotel Newport

10/10 – Uitstekend

david

1 nacht verbleven in januari 2023

8/10 – Goed

John

6/10 – Redelijk

stuart, Tanilba Bay

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Old tired and needing updating.
Reactie van Metro Mirage Hotel Newport op 16 jan 2023
Dear stuart Thank you so much for taking your time to give us your honest feedback. we had a great time with you stay with us, we are sorry that you find our hotel not as good as your expectations.Please be advised that we will take your feedback importantly to improve ourselvesWe hope you will recommend to your friends and family. our perfect location with 5-10 mins walking Newport beach, and 2 mins to Palm Beach Motor Yachts. We are grateful to see your next visit. Metro Mirage Hotel Newport

6/10 – Redelijk

David

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
The $100 room deposit showed up as a cash withdrawal on the credit card with no reference to hotel Parking spaces between concrete bays and columns a hazard to bigger cars No breakfast served
Reactie van Metro Mirage Hotel Newport op 28 dec 2022
Dear DavidThank you so much for taking your time to give us your honest feedback. we had a great time with you stay with us, we are sorry that you find our hotel not as good as your expectations.Please be advised that we will take your feedback importantly to improve ourselvesFor the 100 Room deposit, please confirmed with your bank ensure is only pending, and it will release.Do let us know if you need any information for the transaction. We hope you will recommend to your friends and family. our perfect location with 5-10 mins walking Newport beach, and 2 mins to Palm Beach Motor Yachts. We are grateful to see your next visit. Metro Mirage Hotel Newport