Suite (Rooftop) | Luxe beddengoed, een minibar, een kluis op de kamer, een bureau

Beoordelingen van Park Hyatt Sydney

5 out of 5
Park Hyatt Sydney
7 Hickson Road, The Rocks, NSW

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 209 van 265 beoordelingen" "
Gastenscore: 8 - Goed. 33 van 265 beoordelingen" "
Gastenscore: 6 - Redelijk. 11 van 265 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 265 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 265 beoordelingen" "

9,6/10

Netheid

9,2/10

Personeel en service

9,6/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jeff, alamo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was located straight across from the opera house. The view was spectacular. I’m very lucky because I get to stay in some of the finest five star luxury properties, this park Hyatt is as good as it gets. The staff was extremely professional. Get the breakfast package with your room, you will not be disappointed
5 nachten verbleven in februari 2024
Reactie van Oliver, Park Hyatt Sydney op 26 feb 2024
Hi Jeff, thanks for your amazing feedback. We also have other beautiful hotels in the Park Hyatt portfolio, but it is kind of you to be so complimentary of Park Hyatt Sydney. We're very happy you enjoyed your stay, and I hope we see you again soon. Regards

10/10 – Uitstekend

MAKI

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
最初は普通の部屋だなと思いましたが、オーストラリアの他のホテルに比べるとすごく良い方だという事がわかりました。しかしやはりお値段ほどではないかなと思います。景色はとても良かったです。
2 nachten verbleven in februari 2024
Reactie van Regards Oliver, Park Hyatt Sydney op 23 feb 2024
Dear Maki, I'm very pleased to hear you felt our hotel was excellent, and we hope we will see you again soon.

10/10 – Uitstekend

Garry

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Oliver, Park Hyatt Sydney op 6 feb 2024
Thank you Garry for taking a moment to share a perfect score. Hope you return soon. Regards

2/10 – Ontzettend slecht

Sekeun

Reisde met familie
Negatief: Netheid, personeel en service en comfort kamer
최악의 경험, 주변 소음이 너무 심하고 오페라 하우스 보이는것말고는 모두다 최악입니다. 상당히 오래된 호텔처럼 느껴졌고 조식은 최악입니다. 서비스도 상당히 불친절하고 문의한 부분에 대해서 답변을 제대로 않하는것 뿐만 아니라 고객응대할시에 표정들이 상당히 좋지 않습니다. 머물지 않는것을 추천합니다
1 nacht verbleven in januari 2024
Reactie van Park Hyatt Sydney. op 12 feb 2024
Hello Mr Park, I understand that the team attempted to assist you during your stay with us, and I'm very sorry that we were unable to meet your expectations on this occasion. We hope you will give us an opportunity to make it right again. I'll place your feedback into your profile, so if you are willing to give us another chance, we can try to make your stay more comfortable next time. Regards Oliver

2/10 – Ontzettend slecht

Sekeun

Reisde met familie
Negatief: Netheid, personeel en service en comfort kamer
The worst park hyatt !!
Aweful experience during my stay for 6 nights with family. View was good but overprice and food was terrible. Do not saty in this hotel and take this very seriously.
5 nachten verbleven in januari 2024
Reactie van Oliver, Park Hyatt Sydney op 12 feb 2024
Hello Mr Park, I'm sorry we did not meet your expectations this time. I'd like to ask if you can give us another opportunity to ensure your stay if more comfortable than this most recent visit. Regards

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2023
Reactie van Regards Oliver, Park Hyatt Sydney op 28 dec 2023
Thanks for letting us know you had an amazing stay David!

10/10 – Uitstekend

SATOSHI

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
シドニーに滞在するときはこちらを利用させていただいております。オペラハウスを望むこのホテルは、全てにおいて満足させてくれます。
3 nachten verbleven in december 2023
Reactie van Oliver, Park Hyatt Sydney op 5 jan 2024
Hello Satoshi, thank you, we love the view as well. Look forward to welcoming you back next time. All the best,

10/10 – Uitstekend

Eugenie

3 nachten verbleven in december 2023
Reactie van Oliver, Park Hyatt Sydney op 5 jan 2024
Thanks for giving us a perfect score Eugenie, we really appreciate it and we pleased you had a wonderful stay. Regards

10/10 – Uitstekend

Lee

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing property! Location is great for the views and proximity to the heart of Sydney. The staff were very helpful and attentive. Nothing was too complicated. Not all the rooms had the promised views - we had to go out to the balcony to see the Opera House, but that didn’t detract much. The rooftop pool is awesome, as is the breakfast room. Definitely a fun hotel to stay at in Sydney!
Reactie van Regards, Oliver, Park Hyatt Sydney op 28 dec 2023
Hi Lee, thank you for staying with us and the wonderful review you posted. We're pleased you had a great stay with us. Can I reconfirm that our Harbour View rooms don't have direct views of the Opera House, but we glad to see you found out that some of them have glimpses from the balconies. You can get a full direct view from an Opera View or Opera Deluxe room if that's an important feature for you. Regardless we hope you will stay with us again soon.

2/10 – Ontzettend slecht

Steve

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Tradies looking over balcony at wife in bed
4th time and last . Tradies turned up outside our balcony at 8am working on the Astro turf, looking into room , we were both not attired for this and we shut blinds . Paid for opera view looked at blinds . Complained to reception and they said basically to my shock bad luck . I said I was going to write an our review , Marilyn at reception said she didn’t mind . We booked 3 rooms that night for a business meeting and were at the property the week before . We will take our business elsewhere
1 nacht verbleven in december 2023
Reactie van Regards Oliver, Park Hyatt Sydney op 28 dec 2023
Hello SteveThank you for taking the time to share your feedback with us. We were sorry to hear that you didn't have a comfortable and enjoyable stay with us.We understand the inconvenience you experienced, and we apologize for any frustration it may have caused. We would be delighted to welcome you back and ensure that you have a much better experience. Please let us know if you'd reconsider staying with us again, and we will do our best to make your stay as comfortable as possible.

10/10 – Uitstekend

Jade

1 nacht verbleven in december 2023
Reactie van Oliver, Park Hyatt Sydney op 17 dec 2023
Hello Jade, We'd love to know what contributed to a score of 5 out of 5, but needless to say we're happy you loved your stay, and thank you so much for taking a few minutes to review our hotel. Regards Oliver, Park Hyatt Sydney

10/10 – Uitstekend

Jared

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had just the most amazing room for our Wedding Anniversary. Thank you for making our stay very memorable.
1 nacht verbleven in december 2023
Reactie van Oliver, Park Hyatt Sydney op 11 dec 2023
Thanks Jared. Congratulations on your anniversary, and we're very happy we were able to make your stay memorable. We hope to help you celebrate next year as well.

10/10 – Uitstekend

Kara

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location! Hyatt team was fantastic!
2 nachten verbleven in oktober 2023
Reactie van Oliver, Park Hyatt Sydney op 31 okt 2023
That's wonderful to hear this feedback Kara, we're so happy you enjoyed your stay. Look forward to welcoming you back soon.

10/10 – Uitstekend

Atoossa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Staff & Service Was Excellent
4 nachten verbleven in oktober 2023
Reactie van Oliver, Park Hyatt Sydney op 31 okt 2023
Dear Atoosa, thank you for your kind words, we're glad to hear you enjoyed your visit.

10/10 – Uitstekend

Vincent

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Oliver, Park Hyatt Sydney op 31 okt 2023
Thank you Vincent, for your review, we really appreciate your feedback.

10/10 – Uitstekend

Roger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van Oliver, Park Hyatt Sydney op 20 okt 2023
Thank you Roger for your feedback. Glad you enjoyed your stay

10/10 – Uitstekend

Grant

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff & location you cannot fault we will be back
1 nacht verbleven in oktober 2023
Reactie van Oliver, Park Hyatt Sydney op 20 okt 2023
Thank you Grant, we hope to see you again soon.

10/10 – Uitstekend

JI YOUNG

1 nacht verbleven in oktober 2023
Reactie van Oliver, Park Hyatt Sydney op 20 okt 2023
Thank you Ji Young, we hope to see you next time you travel to Sydney

8/10 – Goed

John

1 nacht verbleven in oktober 2023
Reactie van Oliver Ruf, Park Hyatt Sydney op 31 okt 2023
Dear John, thank you for your review, if you'd be interested in letting us know how we could have improved, I'd love to hear from you

10/10 – Uitstekend

Stephen, San Mateo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location and view from the room were amazing. Staff were very professional and friendly. Rooms were very comfortable and quiet.
1 nacht verbleven in september 2023
Reactie van Oliver, Park Hyatt Sydney op 20 okt 2023
We love the location and the view as well, and we're pleased that the staff were professional and friendly as well.

10/10 – Uitstekend

Seiko

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van Oliver, Park Hyatt Sydney op 31 okt 2023
Dear Seiko, thanks for your review, we're so happy you enjoyed your stay.

10/10 – Uitstekend

HYANGHEE

1 nacht verbleven in september 2023
Reactie van Oliver, Park Hyatt Sydney op 31 okt 2023
Thank you for your feedback, we're delighted you enjoyed your stay with us.

10/10 – Uitstekend

Annabell

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff of the hotel were very friendly and helpful, especially Béatrice at the front desk.
2 nachten verbleven in juni 2023

10/10 – Uitstekend

Sue

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The only negative thing was that our room wasn't ready when we arrived (at the advertised time) so we had to wait for over an hour. Everything else was fantastic
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Lino

2 nachten verbleven in april 2023

10/10 – Uitstekend

Jane

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Superb star in sydney
Perfect location for a short trip to Sydney. Excellent rooms, breakfast and service from everyone. Highly recommend
3 nachten verbleven in maart 2023

10/10 – Uitstekend

joseph

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
our stay for our 47th wedding anniversary was out of this world. we weren't disappointed at all,great room,view,comfort the best stay we had by far.
2 nachten verbleven in maart 2023

10/10 – Uitstekend

Logan

2 nachten verbleven in maart 2023

6/10 – Redelijk

Paul

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Great property. Below average service
I proposed to my fiancé during this stay. A very special time for us. I did not expect an upgrade but expected a good room in our category. Nothing could be done. Trying pre-arrange a surprise Spa visitor for my partner and then a small group celebration in the bar were not simple. A request for a vase for flowers took 2 reminders and over 3 hours to be addressed. Just another number in your booking system. It was the most impersonal experience - and for the price almost unforgivable. The property is delightful. The service - less than ordinary. The Cartier store and Quay restaurant went out of their way to create a special occasion for us.
2 nachten verbleven in februari 2023

8/10 – Goed

James

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel, food service could have been better for such a high end hotel.

10/10 – Uitstekend

Patrick

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful view of the Harbor and the Sydney Opera House! Close to shopping and dining facilities.

10/10 – Uitstekend

Brett

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This feels like a small Hotel and is nice because it is low rise and i think you feel more connected with the immediate surrounds. It is also located in an amazing spot on the harbour with many activites happening all around you.
1 nacht verbleven in oktober 2022

6/10 – Redelijk

Louis

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
OK not great
the hotel is well appointed, but not to the standard to expect for the money. For example went to have a scotch- ordered a single malt on rocks - got a white rye and when asked why i was advised the malt in that brand was out of stock- so i chose a different brand - Mccullun 12year again advised that was out of stock but suggested a 25 year at $265 per shot. i would expect a reasonable range of scotch at fair prices
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

kevin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2022

10/10 – Uitstekend

Jared

2 nachten verbleven in augustus 2022

10/10 – Uitstekend

Ash

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Hits the mark, and then some.
Brilliant stay and the staff is what made it amazing and as you would expect with a Hyatt the facilities did not disappoint either. We required a room change mid stay (no fault of the hotel) and it was swift and seamless from intial call to concierge to sending someone to assist in the room change. The food for both resturant and room service delicious and lovely cocktails ij the lounge bar to finish off a night. Will be returning.
2 nachten verbleven in juli 2022

10/10 – Uitstekend

Gregory

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2022

10/10 – Uitstekend

David

1 nacht verbleven in juni 2022

6/10 – Redelijk

Anshuman

Zakenreiziger
Positief: Netheid, comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
5 nachten verbleven in mei 2022

10/10 – Uitstekend

Toni

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2022

8/10 – Goed

Lucy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2022

10/10 – Uitstekend

Kimberley

Absolutely gorgeous hotel. A quick overnight stay with my hubby & everything was lovely. The room, the view, the sumptuous bed. Everything was perfect.
1 nacht verbleven in mei 2022

8/10 – Goed

David

1 nacht verbleven in maart 2022

10/10 – Uitstekend

Guy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing property, rooms, and staff.
2 nachten verbleven in maart 2022

10/10 – Uitstekend

Harold L

1 nacht verbleven in januari 2022

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Xmas stay
I am aware covid is a issue in Sydney. However the communication from the hotel before the stay or even during was poor. There was no mention of the bar and restaurant being closed the whole time due to them being understaff. It was 6pm on the second day when we received a letter to our door that explained they were understaffed and will not have their restaurant or bar open. If we had known prior to our stay or even when checking in, we would have prepared ourselves and book lunches and dinners elsewhere before missing out. The only offering was a simple in-room dining service. The pool upstairs also had a simplified menu and no one around most of the time to even make an order. I understand the hotel is understaffed, however to pay the rate we did was for the full experience which wasn’t available. It was disappointing and unfortunate.
1 nacht verbleven in december 2021

10/10 – Uitstekend

Chris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nothing qas a problem
Grateful to be able to stay even when Sydney in lockdown, cant wait to stay when out of cobid
3 nachten verbleven in juli 2021
Reactie van Marc op 3 aug 2021
Thank you for taking the time to provide us with feedback following your most recent stay. We are very pleased to hear about your wonderful stay and cannot wait to welcome you back again. Thank you once again for choosing to stay at Park Hyatt Sydney recently.

8/10 – Goed

linda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2021
Reactie van Marc op 24 mei 2021
Thank you for providing us with your ratings following your stay. We look forward to welcoming you back next time.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beyond brilliant in every way. The location is exceptional and the facilities are world class. So grateful to have stayed in this gorgeous hotel. We'll be back one day.
2 nachten verbleven in april 2021
Reactie van Park Hyatt Team op 27 apr 2021
Dear Guest, Thank you for providing us with feedback from your stay. We are so glad that you had a wonderful stay and we will be sure to share your comments with the team. We look forward to welcome you back again in the near future. Best regards, Park Hyatt Team

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect position with great views. Staff were great. We were made feel very special.
3 nachten verbleven in maart 2021
Reactie van Marc op 7 apr 2021
Thank you for providing us with feedback from your stay. We are delighted to hear of your wonderful recent experience and look forward to your next stay.