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Beoordelingen van Quest Liverpool

4.5 out of 5
Quest Liverpool
39 Scott Street, Liverpool, NSW

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 235 van 530 beoordelingen" "
Gastenscore: 8 - Goed. 179 van 530 beoordelingen" "
Gastenscore: 6 - Redelijk. 55 van 530 beoordelingen" "
Gastenscore: 4 - Matig. 34 van 530 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 27 van 530 beoordelingen" "

8,8/10

Netheid

8,2/10

Personeel en service

8,0/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Verga

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Quest Liverpool op 2 mei 2024
Thank you Verga for taking the time to rate our property Quest Liverpool 5/5! Hope to welcome you back soon!

8/10 – Goed

Paul

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff on check in, but dining options in the area seem limited…
2 nachten verbleven in maart 2024
Reactie van Quest Liverpool op 12 apr 2024
Thank you for your review - it was lovely to hear that our Team was friendly!

8/10 – Goed

Christine

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

8/10 – Goed

Megan

Reisde met een groep
We had 2 rooms booked for 2 family groups. We had early access to 1 room which was helpful but didn’t get access to the other room until 3.20 which was stressful as we we’re trying to get a train at 3.30 & had to change plans. Bed was super comfy but curtain didn’t fully close to morning sun straight in to room was frustrating.
1 nacht verbleven in februari 2024
Reactie van Quest Liverpool op 28 feb 2024
Dear Megan,Thank you for choosing to stay at Quest Liverpool and taking the time to provide feedback about your experience. I will be sure to pass on your wonderful comments to the team.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies that your stay was less than perfect.I have discussed your feedback with our housekeeping team to ensure that such issues do not recur.I hope we might have an opportunity to accommodate you again in future and restore your confidence in Quest Liverpool.Kind RegardsQuest Liverpool

10/10 – Uitstekend

Steven

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Clean, good natural light no weird odurs or smells
1 nacht verbleven in februari 2024
Reactie van Quest Liverpool op 19 feb 2024
Dear Steven,Thank you for taking the time to share your experience. We are glad that you had an awesome stay, enjoying our rooms and location. We hope to see you again soon at Quest Liverpool. Warm Regards,Quest Liverpool

10/10 – Uitstekend

Mahmood

Positief: Netheid, staat van de accommodatie en faciliteiten
I like the location , price , friendly,
4 nachten verbleven in januari 2024
Reactie van Quest Liverpool op 9 feb 2024
Dear Mahmood,Thank you for taking the time to share your experience. We are glad that you had an awesome stay, enjoying our rooms and location. It is always wonderful to receive positive feedback, especially when it highlights how helpful our staff strive to be. We hope to see you again soon at Quest Liverpool. Warm Regards,

10/10 – Uitstekend

Chantelle

Positief: Netheid, comfort kamer
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Nathan

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff. Quiet and very comfortable. Great location with a short walk to the station with great food options nearby.
1 nacht verbleven in januari 2024
Reactie van Quest Liverpool op 10 jan 2024
Dear Nathan,Thank you for choosing to stay at Quest Liverpool. We appreciate you taking the time to share your feedback and 5/5 Rating. We are pleased to know that you like our apartment facilities and location of the property. We hope to see you again at Quest Apartment Hotels soon. Kind Regards,

8/10 – Goed

Ceinwen

Positief: Netheid, staat van de accommodatie en faciliteiten

6/10 – Redelijk

Marc

Zakenreiziger, Reisde met familie
Well I asked for a room with 2 beds on the site there’s a option for 1 bed or 2 I click 2 the next day they called to confirm which was good , when I arrived there was only one so I went to reception and the lady said it was 2 single beds put together so I needed to pull back the sheets there is a zip in the middle I had to pull the zip and separate into 2 beds only problem we didn’t have sheets for 2 beds which later they put at the door and I had to make it myself and only 1 blanket which I thought was tuff considering $185 a night the room was very hot and small only 30 square so for the price and service I don’t recommend I was also asked to pay a $200 deposit and the lady said 3 to 5 working days after the stay but I give them my money straight away
4 nachten verbleven in november 2023
Reactie van Quest Liverpool op 11 dec 2023
Dear Marc, Thank you for taking the time to review on your recent stay here at Quest Liverpool. Please accept our apologies for the aspects of your stay that were not as you had expected. We apologies for the inconvenience, please note that it is a standard hotel industry practice that most hotels request for preauthorization at the time of check in. Once apologies for any inconvenience this may have caused. Hope you will choose to stay with us again at Quest Liverpool. We appreciate your feedback and will use it to help us improve where we can. Kind Regards,

4/10 – Matig

Kathryn

Negatief: Netheid, staat van de accommodatie en faciliteiten
The property bills itself as non smoking. Both of the rooms we booked reeked of cigarette smoke and mold. The sliding glass doors were left opened upon arrival to air out the rooms and ashtrays were on the balcony tables. For a hotel property that bills itself as smoke free, it was the opposite. Area is very unsafe, public intoxication, adult entertainment stores everywhere, sketch people loitering. We ended up paying for 2 nights, 2 rooms and stayed 1 hour. The property refuses even a partial refund. If you say your smoke free then do that minimum!
2 nachten verbleven in oktober 2023
Reactie van Quest Liverpool op 11 dec 2023
Dear Kathryn,Thank you for choosing to stay at Quest Liverpool and taking the time to provide feedback about your experience.At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies that your stay was less than perfect.I have discussed your feedback with our housekeeping team to ensure that such issues do not recur.I hope we might have an opportunity to accommodate you again in future and restore your confidence in Quest Liverpool.Kind Regards

8/10 – Goed

Leaoa

Reisde met familie
Positief: Netheid, comfort kamer
1 nacht verbleven in november 2023

10/10 – Uitstekend

Arunkumar

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very accommodative staff
1 nacht verbleven in november 2023
Reactie van Quest Liverpool op 13 nov 2023
Dear ArunKumar, Thank you for taking the time to share your experience. We are glad that you had an awesome stay, enjoying our rooms and location. It is always wonderful to receive positive feedback, especially when it highlights how helpful our staff strive to be. We hope to see you again soon at Quest Liverpool. Warm Regards,

4/10 – Matig

Adinarayana

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid
Fishy smell as you come out of elevator.and Room service during our stay
2 nachten verbleven in november 2023
Reactie van Quest Liverpool op 13 nov 2023
Dear Adinarayana, Thank you for taking the time to review on your recent stay here at Quest Liverpool. Please accept our apologies for the aspects of your stay that were not as you had expected. Please also note daily service is not provided on Sundays however it can be schedule upon request. We appreciate your feedback and will use it to help us improve where we can.Hope to welcome you back at Quest Liverpool again soon. Warm Regards,

10/10 – Uitstekend

Amanda

Positief: Netheid, staat van de accommodatie en faciliteiten
It was great
3 nachten verbleven in oktober 2023

8/10 – Goed

PETER

Zakenreiziger
Positief: Voorzieningen
Car park is a bit tight but very secure.
1 nacht verbleven in oktober 2023
Reactie van Quest Liverpool op 30 okt 2023
Dear Peter, Thank you for your feedback on recent stay with Quest Liverpool, we are glad you found the location of our property to be desirable for your needs in Liverpool. We look forward to seeing you at Quest Liverpool again soon. Warm Regards,

10/10 – Uitstekend

Nurullah

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Nurullah

1 nacht verbleven in oktober 2023

8/10 – Goed

Louise

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Restaurants close Parking easy Clean room Would stay again
1 nacht verbleven in oktober 2023
Reactie van Quest Liverpool op 24 okt 2023
Dear Louise,Thank you for your 4/5 Rating and sharing your experience. We were pleased to read your comments and are happy to know that you have enjoyed your recent stay at Quest Liverpool. We look forward to welcoming you to Quest Liverpool again in the near future.Warm Regards,

10/10 – Uitstekend

Paul

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Frank

Positief: Netheid, staat van de accommodatie en faciliteiten
Great stay
5 nachten verbleven in september 2023

10/10 – Uitstekend

Jennifer

21 nachten verbleven in september 2023

8/10 – Goed

Craig

1 nacht verbleven in september 2023

10/10 – Uitstekend

Pelasia

Best location
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Leena

4 nachten verbleven in augustus 2023

10/10 – Uitstekend

Sudesh

2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Aliti

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Scary scenario on Friday night, when we heard the Fire evacuation order to vacate the building @2200hrs due to ? Fire in level 2 .
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

stuart

Positief: Netheid, staat van de accommodatie en faciliteiten
Staff we re lovely ,rooms had plenty of facilities 😃
3 nachten verbleven in juli 2023

10/10 – Uitstekend

Shariff

1 nacht verbleven in juli 2023

8/10 – Goed

Dang

5 nachten verbleven in juli 2023

10/10 – Uitstekend

Gursevak, Narre Warren South

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very nice
5 nachten verbleven in juli 2023
Reactie van Quest Liverpool op 20 jul 2023
Dear Gursevak, Thank you for choosing to stay at Quest Liverpool. We appreciate you taking the time to share your feedback and 5/5 Rating. We are pleased to know that you like our apartment facilities and location of the property. We hope to see you again at Quest Apartment Hotels soon. Kind Regards,

10/10 – Uitstekend

Rossi

Zakenreiziger
Positief: Netheid
Easy check in, clean room, accessible
1 nacht verbleven in juli 2023
Reactie van Quest Liverpool op 13 jul 2023
Dear Rossi,Thank you for your 5/5 Rating and sharing your experience. We were pleased to read your comments and are happy to know that you have enjoyed your recent stay at Quest Liverpool. We look forward to welcoming you to Quest Liverpool again in the near future. Warm Regards,

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid
Make sure you don't get an adjoining room
TV had no sound and remote was broken and very difficult to change channel. Tried controls on tv and could change channel but still no sound. AC settings were also dodgy, had it on heat and 27 and was still blowing cool air all night long. And the couple next door, oh my goodness. I think she needed to hang a red light out the front. Was very noisey all night!!!!!!!!! Definitely make sure you don't have the room with the connecting door, it DOES NOT block sound AT ALL.
1 nacht verbleven in juli 2023
Reactie van Quest Liverpool op 13 jul 2023
Dear Guest, Thank you for taking the time to leave feedback about your recent stay at Quest Liverpool. I am disappointed to hear about your experience. I have passed on your feedback to our Hotel Manager who will address this matter with Maintenance team to ensure our high standards are continuously met. We hope you give us another opportunity in the future. Warm Regards,

6/10 – Redelijk

Owen

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The rooms are modern and very clean..the area( Liverpool) is not exactly wonderful, but it's easy forgotten once inside....a warning about the paid underground parking.... terrible... all the staff are friendly....all ok , except for the parking
1 nacht verbleven in juli 2023
Reactie van Quest Liverpool op 13 jul 2023
Dear Owen,Thank you for taking the time to submit feedback on your recent stay with Quest Liverpool. Our team was pleased to read that you enjoyed your stay. We apologise for the inconvenience regarding parking fee, our hotel parking charges are in line with all hotels located in Liverpool CBD and are applied due to having limited car parking on site. We look forward to welcoming you to Quest Liverpool again in the near future. Warm Regards,

10/10 – Uitstekend

Tonu

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Love about everything just one problem is the car park is not enough...
1 nacht verbleven in juni 2023
Reactie van Quest Liverpool op 13 jul 2023
Dear Tonu, Thank you for your 5/5 Rating and sharing your experience. We were pleased to read your comments and are happy to know that you have enjoyed your recent stay at Quest Liverpool. We look forward to welcoming you to Quest Liverpool again in the near future.Warm Regards,

6/10 – Redelijk

Harold

1 nacht verbleven in juni 2023

10/10 – Uitstekend

vijender, NUDGEE

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Property is good. Location is bad
1 nacht verbleven in juni 2023
Reactie van Quest Liverpool op 26 jun 2023
Dear Vijender, Thank you for your 5/5 Rating and sharing your experience. We were pleased to read your comments and are happy to know that you have enjoyed your recent stay at Quest Liverpool. We look forward to welcoming you to Quest Liverpool again in the near future. Warm Regards,

10/10 – Uitstekend

Kristen

1 nacht verbleven in juni 2023

10/10 – Uitstekend

Greg

3 nachten verbleven in juni 2023

8/10 – Goed

CATHERINE

2 nachten verbleven in mei 2023

8/10 – Goed

Carl

Zakenreiziger, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staff body odour
5 nachten verbleven in mei 2023
Reactie van Quest Liverpool op 5 jun 2023
Dear Carol, Thank you for the feedback. Feedback has been noted and passed onto hotel manager. Hope that you will give us another opportunity to display our true hospitality in future and look forward to having you stay with us again. Regards,

8/10 – Goed

Russ

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The Quest was very close to the reception centre that we attended which was very good. Coffee cafes close by. Good location.
2 nachten verbleven in mei 2023
Reactie van Quest Liverpool op 5 jun 2023
Dear Russ, Thank you for your 4/5 Rating and amazing review. We were pleased to read your comments and are happy to know that you have enjoyed your recent stay at Quest Liverpool. We look forward to welcoming you to Quest Liverpool again in the near future. Warm Regards,

8/10 – Goed

Robert

Reisde met partner
Positief: Netheid
Nice hotel and clean room it was just the surrounding area of the hotel. Didn’t feel like a safe area to come back to after attending a weeding in a near by suburb.
1 nacht verbleven in mei 2023
Reactie van Quest Liverpool op 30 mei 2023
Dear Robert, Thank you for your 4/5 Rating and review. We were pleased to read your comments and are happy to know that you have enjoyed your recent stay at Quest Liverpool.Warm Regards,

10/10 – Uitstekend

Sukhwinder

2 nachten verbleven in mei 2023

8/10 – Goed

Ann

Positief: Netheid
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Allison

2 nachten verbleven in mei 2023

10/10 – Uitstekend

Chiyuki

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Clean room, friendly staff.
1 nacht verbleven in mei 2023
Reactie van Quest Liverpool op 17 mei 2023
Dear Guest, Thank you for taking the time to share your experience. We are glad that you had an awesome stay, enjoying our rooms and location. It is always wonderful to receive positive feedback, especially when it highlights how helpful our staff strive to be. We hope to see you again soon at Quest Liverpool. Warm Regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Comfortable clean and friendly
My stay was very comfortable, the staff are friendly and helpful bathrooms are decent size and I do like that you can’t hear a lot of noise from neighbouring rooms. Although there really isn’t much to do in Liverpool so you have to go elsewhere
1 nacht verbleven in april 2023
Reactie van Quest Liverpool op 17 mei 2023
Dear Guest, Thank you for taking the time to share your experience. We are glad that you had an awesome stay, enjoying our rooms and location. It is always wonderful to receive positive feedback, especially when it highlights how helpful our staff strive to be. We hope to see you again soon at Quest Liverpool. Warm Regards,

8/10 – Goed

c

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
The double room was great with the two separate units very good for a family or couples.
1 nacht verbleven in april 2023
Reactie van Quest Liverpool op 17 mei 2023
Dear Guest, Thank you for 4/5 rating and amazing feedback on your recent stay with Quest Liverpool. Hope you will choose to stay with us again at Quest Liverpool. Warm Regards,

10/10 – Uitstekend

SILVAR

1 nacht verbleven in april 2023