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Beoordelingen van Rendezvous Hotel Sydney The Rocks

3.5 out of 5
Rendezvous Hotel Sydney The Rocks
75 Harrington Street, The Rocks, NSW

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 1154 van 2466 beoordelingen" "
Gastenscore: 8 - Goed. 937 van 2466 beoordelingen" "
Gastenscore: 6 - Redelijk. 245 van 2466 beoordelingen" "
Gastenscore: 4 - Matig. 96 van 2466 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 34 van 2466 beoordelingen" "

8,4/10

Netheid

8,8/10

Personeel en service

7,8/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Sylvia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice location!! Spacious rooms.
2 nachten verbleven in augustus 2018
Reactie van Mitu op 23 sep 2018
Dear Sylvia, Thank you so much for taking the time to review us! We look forward to welcoming you back soon again. Best regards, Mitu Poddar | Duty Manager

10/10 – Uitstekend

Sylvia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice location. Just next to harbour bridge and the opera house. Spacious rooms.
2 nachten verbleven in augustus 2018
Reactie van Mitu op 23 sep 2018
Dear Sylvia, Happy to hear you enjoyed our location in the iconic The Rocks precinct. I would highly recommend booking one of our fabulous Harbourview rooms for your next stay with us! Best regards, Mitu Poddar | Duty Manager

8/10 – Goed

Judith

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Leuk hotel in the Rocks
Leuk hotel in the Rocks, in een rustige straat. Ruime studio kamer, met uitzicht op het Operahouse. Vriendelijk personeel. Ontbijt prima, niet uitgebreid maar voldoende.

10/10 – Uitstekend

stephen

Positief: Netheid, staat van de accommodatie en faciliteiten
Quiet
3 nachten verbleven in mei 2024

6/10 – Redelijk

Bishoy

Reisde met een groep
Positief: Netheid
The hotel is very good but need Maintainance
3 nachten verbleven in mei 2024

8/10 – Goed

rodney

Positief: Netheid, staat van de accommodatie en faciliteiten
Close to overseas passenger terminal
2 nachten verbleven in april 2024
Reactie van Rendezvous Sydney Team op 16 mei 2024
Dear Rodney,Thank you for taking the time to provide us with your feedback, we really appreciate this.We look forward to welcoming you again in the future.Warm regards,Rendezvous Sydney Team

10/10 – Uitstekend

Louise

Positief: Netheid, staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Rendezvous Sydney Team op 16 mei 2024
Dear Louise,Thank you for taking the time to provide us with your feedback, we really appreciate this.We look forward to welcoming you again in the future.Warm regards,Rendezvous Sydney Team

2/10 – Ontzettend slecht

Jason

Reisde met een groep
Negatief: Voorzieningen
Not good communication at all. Bunch of extra charges
4 nachten verbleven in mei 2024

4/10 – Matig

Harun

Reisde met partner
Negatief: Netheid, voorzieningen
The lobby and room carpets were dirty during my stay, which was disappointing. I hope they improve cleanliness for future guests.The services offered didn't justify the high price. Overall not worthy.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Pam

Reisde met partner
It was an amazing stay the staff is courteous and friendly and they help to accommodate you in every way. I would stay at this property again when I return to Australia.
2 nachten verbleven in mei 2024
Reactie van Saurav Poudel op 8 mei 2024
Dear Pam,Thank you for taking your time to provide us with your feedback, we really appreciate this.We are pleased to hear that our team members were able to help you during your stay.We look forward to welcoming you again in the future.Kind regards,Saurav PoudelRendezvous Hotel Sydney The Rocks

10/10 – Uitstekend

Rachel

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location. Stayed in a room with a balcony with Bridge and Opera house views, just amazing. Room was clean but alittle dated. Overall nothing to complain about. Will be staying again.
3 nachten verbleven in april 2024
Reactie van Rendezvous Sydney Team op 8 mei 2024
Dear Rachel,Thank you for taking the time to provide us with your feedback, we really appreciate this.What a lovely review, we are very pleased we were able to accommodate you for your recent stay.Thank you also for acknowledging our room.We look forward to welcoming you again in the future.Warm regards,Rendezvous Sydney Team

10/10 – Uitstekend

Gloria S

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Awesome. The desk manager was extremely helpful. Great location.
1 nacht verbleven in april 2024
Reactie van Phoebe Nguyen op 8 mei 2024
Dear Gloria,Thank you for taking your time to provide us with your feedback, we really appreciate this.We are pleased to hear that our team members were able to help you during your stay and make it a memorable one.I will make sure to pass this on to our team as this helps to encourage them more and do better.Kind regards,Phoebe NguyenRendezvous Sydney Team

8/10 – Goed

Belinda

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was clean and beds very comfortable. Great place for a couple day stay.
2 nachten verbleven in mei 2024
Reactie van Rendezvous Sydney Team op 8 mei 2024
Dear Belinda,Thank you for taking the time to provide us with your feedback, we really appreciate this.We are very pleased we were able to accommodate you for your recent stay.Thank you also for acknowledging our room cleanliness as this is extra high on our priority list.We look forward to welcoming you again in the future.Warm regards,Rendezvous Sydney Team

8/10 – Goed

Denise

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
Staff were professional and helpful, hotel was close to all amenities
2 nachten verbleven in april 2024
Reactie van Phoebe Nguyen op 8 mei 2024
Dear Denise,Thank you for taking your time to provide us with your feedback, we really appreciate this.We are pleased to hear that our team members were able to help you during your stay and make it a memorable one.I will make sure to pass this on to our team as this helps to encourage them more and do better.Kind regards,Phoebe NguyenRendezvous Sydney Team

10/10 – Uitstekend

Valerie

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Wonderful location in the Rocks…. And very close to the ferries and trains and buses.
4 nachten verbleven in april 2024
Reactie van NC op 1 mei 2024
Thank you for your positive feedback. We hope to welcome you back to the Rendezvous. Kind Regards,Nadia CramerDuty ManagerRendezvous Hotel Sydney The Rocks

6/10 – Redelijk

Frederick

Reisde met familie
Convenient
1 nacht verbleven in maart 2024
Reactie van Rendezvous Sydney Team op 8 mei 2024
Dear Frederick,Thank you for taking the time to provide us with your feedback, we really appreciate this.We look forward to welcoming you again in the future.Warm regards,Rendezvous Sydney Team

10/10 – Uitstekend

Harold

Reisde met een groep, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We only stay one night prior to our cruise. Everything was up to par and well worth the stay.
1 nacht verbleven in april 2024
Reactie van Rendezvous Sydney Team op 8 mei 2024
Dear Harold,Thank you for taking the time to provide us with your feedback, we really appreciate this.We look forward to welcoming you again in the future.Warm regards,Rendezvous Sydney Team

8/10 – Goed

Jennifer

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We had a wonderful view of the Opera House! Staff were great and very responsive. Hotel is showing some wear in a few place but we would be happy to stay there again.
3 nachten verbleven in april 2024
Reactie van Phoebe Nguyen op 8 mei 2024
Dear Jennifer,Thank you for taking the time to provide us with your feedback, we really appreciate this.We are very pleased that we were able to accommodate you for your recent stay.Thank you for letting us know that our team members were able to help you during your stay.I will make sure to pass this on to our team as this helps to encourage them more and do better.We look forward to welcoming you again in the future.Warm regards,Phoebe NguyenRendezvous Sydney Team

10/10 – Uitstekend

David

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Very comfortable large room even had a kitchenette. Enclosed sitting area and pool. Walk to ferry terminal/train in 5 minutes
3 nachten verbleven in april 2024
Reactie van Rendezvous Sydney Team op 8 mei 2024
Dear David,Thank you for taking the time to provide us with your feedback, we really appreciate this.We look forward to welcoming you again in the future.Warm regards,Rendezvous Sydney Team

8/10 – Goed

Nicole

Reisde met partner
Broken top cupboard in the kitchen, Chose harbour view didnt see the harbour, Drain in bathroom blocked
1 nacht verbleven in april 2024

10/10 – Uitstekend

Daniela, Bedford

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
We scored when we stayed there. It is an older quiet neighborhood very walkable just minutes to dinning, harbor where you can take the ferries, metro or trams. We walked to the Harbor bridge and Opera house, and delicious restaurants everywhere. We were lucky enough to being able to check in into our room at 9:30am.
4 nachten verbleven in april 2024
Reactie van Rendezvous Sydney Team op 8 mei 2024
Dear Daniela,Thank you for taking the time to provide us with your feedback, we really appreciate this.We are very pleased we were able to accommodate you for your recent stay.Thank you for letting us know that our team members were able to help you during your stay.We look forward to welcoming you again in the future.Warm regards,Rendezvous Sydney Team

8/10 – Goed

Karen

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
We had the best view of the opera house and the harbour bridge from our balcony. Just amazing. The beds were really comfortable. The staff were friendly. The only down side was that the furnishings were a bit dated and the bathroom floor hasn’t been cleaned.
3 nachten verbleven in april 2024

8/10 – Goed

Momori

2 nachten verbleven in april 2024
Reactie van Rendezvous Sydney Team op 8 mei 2024
Dear .....,Thank you for taking the time to provide us with your feedback, we really appreciate this.We look forward to welcoming you again in the future.Warm regards,Rendezvous Sydney Team

8/10 – Goed

Todd

Reisde met partner
Positief: Voorzieningen
Advertised as balcony with view of opera house but cruise ships constantly blocking view
1 nacht verbleven in april 2024

6/10 – Redelijk

Anna

Negatief: Netheid
Great staff and location for cruisers. Dirty and run down rooms.
1 nacht verbleven in april 2024
Reactie van Nadia C op 16 apr 2024
Dear Anna, Thank you for the time you have taken to provide us with your valuable feedback.Allow me to sincerely apologise for the shortfalls experienced during your stay.I have personally shared your feedback with my team to discuss and investigate where we fell short as this doesn't reflect on the service and standards in which we pride ourselves on.Nadia Cramer Duty Manager

8/10 – Goed

Cheryl

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Quaint boutique hotel!! Close to restaurants and pier. Desk staff very knowledgeable and helpful.
1 nacht verbleven in april 2024
Reactie van Phoebe Nguyen op 8 mei 2024
Dear Cheryl,Thank you for taking your time to provide us with your feedback, we really appreciate this.We are pleased to hear that our team members were able to help you during your stay and make it a memorable one.I will make sure to pass this on to our team as this helps to encourage them more and do better.We look forward to welcoming you again in the future.Kind regards,Phoebe NguyenRendezvous Sydney Tea

2/10 – Ontzettend slecht

Catherine

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Room looked nothing like the pictures. Went down a long, dark hallway to our room. Room was shrouded in darkness with 2 small windows covered by shades. When we opened the shades, we discovered it was because we were looking only feet apart from other windows. The carpet was heavily soiled (I have pics) - it was beyond cleaning and needed to be replaced The bathtub was dirty and old. Grout was smeared across the tiles in half attempts to repair Furniture was sparse and old. One chair in corner - no desk. Guest at front desk when checking in was dealing with an ant infestation. No shower gel in tub - when I asked for it to be replaced, a sealed bottle was added which we couldn't open. And only bath towels were replaced (no additional washcloths, handtowels - they were all removed during cleaning) I feel I got the worst of the rooms in this hotel because I booked with Expedia instead of the hotel directly. Based on the reviews, there have to be better rooms than this,
2 nachten verbleven in april 2024

10/10 – Uitstekend

Marilyn

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Pros…Great location, friendly staff, close to Passenger Cruise Terminal. We would definitely stay there again, highly recommend it. Cons…No walk-in Shower or ramp for anyone with Mobility Issues/Aids. Shower over the bath is hazardous to the elderly or anyone with a disability.
1 nacht verbleven in april 2024

6/10 – Redelijk

Don

Reisde met partner
Positief: Netheid
Positives: Great location, Friendly staff and clean. Negatives: Property in need of a good updating. Carpeting needs replacement. Furniture is very used. Unfortunately we left an open candy bar on the night table and got a bunch of those tiny ants having a fast feast of it.
4 nachten verbleven in april 2024

8/10 – Goed

Han Beng

Reisde met partner
Positief: Netheid
Its very near to cruise terminal. Only problem is the carpet and the toilet are old and needed refurbishment.
1 nacht verbleven in april 2024
Reactie van Nadia C op 9 apr 2024
Dear Guest Thank you for taking the time to share your recent experience at Rendezvous Hotel Sydney The Rocks. We apologize for the poor experience you had during your stay. The hotel carpets are relatively new and are well maintained however, we understand that the design may give the impression of them being older than they actually are. We hope to welcome you back in the future.Nadia CramerDuty ManagerRendezvous Hotel Sydney The Rocks

2/10 – Ontzettend slecht

Amanda

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
I’m sorry but, I cannot give this property any good rating . Issac at front desk was very nice but, that’s where it ended. We did get our money back but, it had already wrecked our special occasion. The place was not cleaned properly. We payed for a 1br apartment facing harbour and were created with dirt and dust. I was bitten from the time we went back to room after dinner( we had checked in and gone straight out) sitting on couch, then on chair and finally standing up at bench. When I called girl at reception she came up and promptly told me that it was allergies. This was most definitely not it. There were other negatives but, the icing on cake was when I pulled back bed spread for bed to find a bed bug.i went down and girl came up and found two more. We were moved to an average room at midnight, resulting in not being able to open cases for fear of bed bugs entering them. This trip was for a special occasion as we were celebrating Wedding Anniversary and departing on cruise the next day. Neither of us got sleep or could change clothes to embark ship. I spent night in tears and nearly left in middle of the night to sit down at port. We had booked to stay here at end of cruise but, there is no way we would , even if free. The morning of the cruise was meant to be a happy occasion but, it was ruined for us. Sadly the owners did not make it dirty but, they do not keep on top of their staff who seem to like money for little work with the state of our room.
1 nacht verbleven in april 2024
Reactie van Isaac I op 9 apr 2024
Dear Amanda,Thank you for taking the time to provide your feedback on your stay with us. I appreciate the opporunity to talk on check out and I am sorry that you were not comfortable during your stay. I understand our team assisted as best as possible to ensure your concerns were acknowledged and rectified on the evening.I would just like to advise that the next day we had our pest control team come to the hotel to investigate the claims of bed bugs. Whilst I acknowledge the shortcomings regarding cleanliness I can advise a thoughrough check of the room was conducted by our pest control team and they did not find evidence of bed bugs in the room. I do hope you have enjoyed the second part to your holiday and I am truley sorry we fell short of expectations on this visit.Kind Regards,Isaac I Hotel Manager

6/10 – Redelijk

Pasqualino

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Nadia C op 9 apr 2024
Thank you for taking the time to share your feedback from your recent stay at Rendezvous Hotel Sydney, The Rocks. Allow me to sincerely apologise for the shortfalls experienced during your stay.I have personally shared your feedback with my team to discuss and investigate where we fell short as this doesn't reflect on the service and standards in which we pride ourselves on.Nadia CramerDuty ManagerRendezvous Hotel Sydney The Rocks

10/10 – Uitstekend

robert

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Isaac I op 9 apr 2024
Dear Robert,Thank you for taking the time to review your stay.Regards,Isaac I Hotel Manager

10/10 – Uitstekend

john

2 nachten verbleven in april 2024
Reactie van Rendezvous Sydney Team op 8 mei 2024
Dear John,Thank you for taking the time to provide us with your feedback, we really appreciate this.We look forward to welcoming you again in the future.Warm regards,Rendezvous Sydney Team

10/10 – Uitstekend

Lynette

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Close to where were needed to be.
1 nacht verbleven in april 2024
Reactie van Rendezvous Sydney Team op 8 mei 2024
Dear Lynette,Thank you for taking the time to provide us with your feedback, we really appreciate this.We look forward to welcoming you again in the future.Warm regards,Rendezvous Sydney Team

10/10 – Uitstekend

Louise

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Large rooms. Quiet even though it is downtown. We would come back here without hesitation.
2 nachten verbleven in maart 2024
Reactie van Rendezvous Sydney Team op 8 mei 2024
Dear Louise,Thank you for taking the time to provide us with your feedback, we really appreciate this.What a lovely review, we are very pleased we were able to accommodate you for your recent stay.We look forward to welcoming you again in the future.Warm regards,Rendezvous Sydney Team

10/10 – Uitstekend

Alejandra

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
very spacious
2 nachten verbleven in oktober 2023
Reactie van Rendezvous Sydney Team op 8 mei 2024
Dear Alejandra,Thank you for taking the time to provide us with your feedback, we really appreciate this.We look forward to welcoming you again in the future.Warm regards,Rendezvous Sydney Team

10/10 – Uitstekend

Heide

Reisde met een groep, Reisde met partner
We stayed at the classic property where the bedroom was upstairs, despite situated on the road at Harrington Street which tended to be noisy due to passing traffic and people across the road staying at another hotel and location of a breakfast bar. With curtains open you get a view of the road but we left them partially open to get some light. Overall opinion good place to stay but keep in mind the more modern part of the hotel does have balcony views of the harbour bridge that we witnessed from our friends place. Everything is within walking distance to Circular Quay to check out the cruise ship at the pier. The Rocks is a good place to be, why not try it.
2 nachten verbleven in maart 2024
Reactie van Rendezvous Sydney Team op 8 mei 2024
Dear Heide,Thank you for taking the time to provide us with your feedback, we really appreciate this.We look forward to welcoming you again in the future.Warm regards,Rendezvous Sydney Team

8/10 – Goed

Simon, Levis

Reisde met een groep
Positief: Netheid, voorzieningen
Situé dans le quartier The Rocks, il y a de nombreux restaurants et boutiques à proximité.
3 nachten verbleven in maart 2024
Reactie van Rendezvous Sydney Team op 8 mei 2024
Dear Simon,Thank you for taking the time to provide us with your feedback, we really appreciate this.We look forward to welcoming you again in the future.Warm regards,Rendezvous Sydney Team

8/10 – Goed

Denise

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Rendezvous Sydney Team op 8 mei 2024
Dear Denise,Thank you for taking the time to provide us with your feedback, we really appreciate this.We look forward to welcoming you again in the future.Warm regards,Rendezvous Sydney Team

8/10 – Goed

Donna

Reisde met partner
Positief: Netheid
The room was very dated in furniture and carpet etc.
3 nachten verbleven in maart 2024
Reactie van Isaac I op 19 mrt 2024
Dear Donna,Thank you for your feedback.We appreciate the feedback regarding the hotel rooms.Kind Regards,Isaac I Hotel Manager

8/10 – Goed

Kaye

Reisde met een groep
Great location
3 nachten verbleven in maart 2024
Reactie van Isaac I op 19 mrt 2024
Dear Kaye,Thank you for the feedback. I am pleased you found the hotel location to be great for your stay.Regards,Isaac I Hotel Manager

10/10 – Uitstekend

Craig, Brisbane.

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staff very efficient and accommodating. Easy access to all restaurant and transport.
2 nachten verbleven in maart 2024
Reactie van Isaac I op 19 mrt 2024
Dear Craig,Thank you for your feedback. It is nice to see you found the team to be efficient and acommodating. It is also great to read you found the hotel location to be well situated to transport and restuarants. We look forward to welcoming you back in the future.Regards,Isaac I Hotel Manager

10/10 – Uitstekend

kimberly, Birmingham

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Property is located in a central location in The Rocks. Lots of great food and shopping within walking distance. Hotel is older and it shows here and there but is clean and the beds are super comfy. If you pay extra for the views of the opera house be aware that during "cruise season" most of the time your view is of a cruise ship, not the opera house. Even knowing that I would stay here again. The pro's far outweigh the cons!
3 nachten verbleven in maart 2024
Reactie van Rendezvous Sydney Team op 8 mei 2024
Dear Kimberly,Thank you for taking the time to provide us with your feedback, we really appreciate this.What a lovely review, we are very pleased we were able to accommodate you for your recent stay.Thank you also for acknowledging our room cleanliness as this is extra high on our priority list.We look forward to welcoming you again in the future.Warm regards,Rendezvous Sydney Team

6/10 – Redelijk

Anna

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
air con was leaking in room, room is showing age,but was clean
1 nacht verbleven in maart 2024

4/10 – Matig

Melissa

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten
Property needs refurbishment
2 nachten verbleven in maart 2024
Reactie van Isaac I op 19 mrt 2024
Dear Melissa,Thank you for taking the time to provide your feedback on the hotel.Regards,Isaac I Hotel Manager

10/10 – Uitstekend

Karin

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Loved the access to the cruise terminal
1 nacht verbleven in maart 2024
Reactie van Isaac I op 19 mrt 2024
Dear Karin,Thank you for your feedback.It is pleasing to read the location for great for your cruise.We hope you had a lovely time travelling.Kind Regards,Isaac I Hotel Manager

4/10 – Matig

John, Nassau

Negatief: Netheid
2 nachten verbleven in maart 2024
Reactie van Isaac I op 19 mrt 2024
Dear John,Thank you for taking the time to review the hotel.Regards,Isaac I Hotel Manager

10/10 – Uitstekend

Anthony

Positief: Netheid, staat van de accommodatie en faciliteiten
Close to cruise ship
1 nacht verbleven in december 2023
Reactie van Rendezvous Sydney Team op 8 mei 2024
Dear Anthony,Thank you for taking the time to provide us with your feedback, we really appreciate this.We look forward to welcoming you again in the future.Warm regards,Rendezvous Sydney Team

10/10 – Uitstekend

Karen, Bassendean

Positief: Netheid
Loved the location, but property could do with an update
1 nacht verbleven in maart 2024
Reactie van Isaac I op 12 mrt 2024
Dear Karen,Thank you for taking the time to provide feedback on your stay with us.It is lovely to read you found the hotel location to be great during your stay.We hope to welcome you back in the future.Kind Regards,Isaac I hotel Manager