Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 475 van 1000 beoordelingen" "
10 - Uitstekend
475
Gastenscore: 8 - Goed. 313 van 1000 beoordelingen" "
8 - Goed
313
Gastenscore: 6 - Redelijk. 110 van 1000 beoordelingen" "
6 - Redelijk
110
Gastenscore: 4 - Matig. 67 van 1000 beoordelingen" "
4 - Matig
67
Gastenscore: 2 - Ontzettend slecht. 35 van 1000 beoordelingen" "
2 - Ontzettend slecht
35
8,8/10
Netheid
8,8/10
Personeel en service
8,2/10
Voorzieningen
8,2/10
Staat van de accommodatie en faciliteiten
8,0/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Jeannette
Reisde met een groep
23 apr 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
echt alles is geweldig aan dit hotel , de locatie het personeel de kamer de lounge waar werkelijk niks maar dan ook niks teveel was. Het personeel daar was super ! Hapjes en drankjes waren gratis en ontzettend lekker .
Jeannette
1 nacht verbleven in april 2019
Reactie van Sofitel Sydney Wentworth Team op 28 apr 2019
Bonjour Jeannette,
Thank you for sharing your experience. We are delighted that you had a wonderful stay.
We look forward to your next visit.
Thanks and Kindest Regards,
Sofitel Sydney Wentworth Team
10/10 – Uitstekend
WIESLAW, Mesa
18 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sofitel is one of the best
WIESLAW
6 nachten verbleven in april 2024
Reactie van Sofitel Sydney Wentworth op 20 apr 2024
Bonjour Wieslaw, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
4/10 – Matig
Michael
23 mrt 2024
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Toilet didn’t flush. Lifts didn’t work properly. Construction being undertaken at site and very expensive. Will not stay here again.
Michael
2 nachten verbleven in maart 2024
Reactie van Alley op 26 mrt 2024
Bonjour Michael,Thank you for your review on regarding you stay. I offer you my most sincere apologies, as I see from your scores & feedback that you had a disappointing stay. We aim to provide high level service to all of our guests, and I will be sure to present your survey in our next Guest Experience Meeting, as the concerns you have mentioned are areas in which we are definitely able to improve upon.We appreciate you for your time and we respect your wish, however, it is our hope that you will give us the opportunity to better serve you at least.Kind Regards,Alley PreranaGuest Relations & Club Sofitel Luxury Manager
8/10 – Goed
Graham
21 mrt 2024
Very helpful staff
Air condition far too cold
Graham
4 nachten verbleven in maart 2024
Reactie van Alley op 26 mrt 2024
Bonjour Graham,Thank you for sharing your wonderful experience at the Sofitel Sydney Wentworth. I am glad you enjoyed your recent visit . I will certainly share your feedback with our team and we look forward to your next visit!Kind Regards,Alley PreranaGuest Relations & Club Sofitel Luxury Manager
10/10 – Uitstekend
Bianca
Reisde met partner
10 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet and comfortable hotel.
Bianca
1 nacht verbleven in maart 2024
Reactie van Alley op 12 mrt 2024
Bonjour Bianca,Thank you for taking the time to leave your comments regarding your recent stay at Sofitel Sydney Wentworth.I am very pleased to read you enjoyed staying at the hotel.We do hope we can welcome you back again soon.Kind Regards,Alley PreranaGuest Relations & Club Sofitel Luxury Manager
6/10 – Redelijk
Diana
Zakenreiziger
18 feb 2024
Positief: Netheid, personeel en service
The property had newly opened after renovation and I don’t think they are quite ready. The garden area is completely dug up and the restaurant is not available. A make shift breakfast buffet area is using part of the ballroom. The food was well cooked but an order of eggs Benedict came on an English muffin with just a small slice of salmon and a drizzle of hollandaise. Not really 5 star.
Once all the renovations are complete and the musty smell in the hallways and the rooms is dealt with might be worth another look.
Staff are very nice and extremely helpful.
Diana
1 nacht verbleven in februari 2024
Reactie van Alley op 24 feb 2024
Bonjour Diana,Thank you for taking the time to share your experience with us regarding your stay at the Sofitel Sydney Wentworth. Our hotel is still undergoing enhancements and we have limited services available until the project's completion until Spring 2024. We regret if this was not appropriately explained to you and if it has caused you any discomfort during your stay.Thank you again for sharing your experience, we look forward to welcoming you back to the new renovated Sofitel Sydney Wentworth.Kind Regards,Alley PreranaGuest Relation & Club Sofitel Luxury Manager
8/10 – Goed
Andres
Reisde met partner
9 jan 2024
Positief: Netheid, personeel en service en voorzieningen
Andres
2 nachten verbleven in januari 2024
Reactie van Sofitel Sydney Wentworth op 11 jan 2024
Bonjour Andres, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
8/10 – Goed
Andres
9 jan 2024
Andres
2 nachten verbleven in januari 2024
Reactie van Sofitel Sydney Wentworth op 11 jan 2024
Bonjour Andres, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 – Uitstekend
Ryan
Reisde met partner
7 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very convenient.
Ryan
1 nacht verbleven in januari 2024
Reactie van Sofitel Sydney Wentworth op 11 jan 2024
Bonjour Ryan, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 – Uitstekend
Jill
Reisde met partner
7 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Left medication in fridge but was not there when I rang to ask for it to be left at reception. Staff should not have thrown it out.
Jill
3 nachten verbleven in december 2023
Reactie van Sofitel Sydney Wentworth op 11 jan 2024
Bonjour Jill, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 – Uitstekend
Lee
Reisde met partner
7 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the timeless elegance
Lee
3 nachten verbleven in januari 2024
Reactie van Sofitel Sydney Wentworth op 11 jan 2024
Bonjour Lee,We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
6/10 – Redelijk
Daniel
Reisde met familie
6 jan 2024
Positief: Netheid
Sydney views
Daniel
1 nacht verbleven in januari 2024
Reactie van Sofitel Sydney Wentworth op 11 jan 2024
Bonjour Daniel, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
8/10 – Goed
Tina
Reisde met familie en kleine kinderen
3 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The stay was good. The property is dated but it was clean and walking distance to shops. Not a lot of food options nearby but it’s not a far walk from other places. Make sure you make reservations for dining. It also did not have a litttle shop for snacks, etc. or a cafe for coffee.
Tina
3 nachten verbleven in december 2023
Reactie van Sofitel Sydney Wentworth op 11 jan 2024
Bonjour Tina, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
4/10 – Matig
Jack
3 jan 2024
Jack
1 nacht verbleven in december 2023
Reactie van Sofitel Sydney Wentworth op 11 jan 2024
Bonjour Jack, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 – Uitstekend
Keri
Reisde met een groep
3 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Close to Curricular Quay and super classy!
Keri
2 nachten verbleven in december 2023
Reactie van Sofitel Sydney Wentworth op 11 jan 2024
Bonjour Keri, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 – Uitstekend
Kanchan
Reisde met familie
2 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice property. Nice staff. Close to circular quay
Kanchan
2 nachten verbleven in december 2023
Reactie van Sofitel Sydney Wentworth op 11 jan 2024
Bonjour Kanchan, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 – Uitstekend
Ross
Reisde met familie
2 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Handy to cruise terminal,good breakfast
Ross
1 nacht verbleven in januari 2024
Reactie van Sofitel Sydney Wentworth op 11 jan 2024
Bonjour Ross, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
8/10 – Goed
Sharon A
Reisde met een groep
1 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Group Trip
Convenient location
Sharon A
2 nachten verbleven in december 2023
Reactie van Sofitel Sydney Wentworth op 31 jan 2024
Bonjour Sharon, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth. It is always a pleasure to receive positive feedback.I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to welcome you back again.Kind Regards, Emil BaeckstroemAssistant Front Office Manager
4/10 – Matig
Graeme
1 jan 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Very Slow check in on 30/12 , only one person on reception at midday. Room is fairly dated & tired looking.
There are far better options better priced in Sydney CBD
Graeme
2 nachten verbleven in december 2023
Reactie van Sofitel Sydney Wentworth op 11 jan 2024
Bonjour Graeme, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
2/10 – Ontzettend slecht
Warwick
Reisde met partner
31 dec 2023
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
noisy old and dirty
Warwick
3 nachten verbleven in december 2023
Reactie van Sofitel Sydney Wentworth op 11 jan 2024
Bonjour Warwick, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 – Uitstekend
Lisa, Kallangur
29 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved my stay at the Sofitel. Staff were amazing. Room was perfect. Had a small balcony that you could stand out on.
The bed was so comfortable! Slept so well.
Dining options were brilliant.
Easy walk to the botanical gardens and circular quay.
Lisa
2 nachten verbleven in december 2023
Reactie van Lauren Job op 30 dec 2023
Bonjour Lisa,Thank you so much for your review. It is a pleasure to receive positive feedback about our location, staff, facilities & comfortable beds. We hope we can welcome you back to Sofitel Sydney Wentworth in the near future. Happy New Year!RegardsLauren JobDirector of Luxury Experience
4/10 – Matig
Jillian
Reisde met partner
29 dec 2023
Negatief: Staat van de accommodatie en faciliteiten
Desperately needs a renovation
Bellhop was acting as a concierge but had zero experience to his credit he did try his best
Jillian
1 nacht verbleven in december 2023
Reactie van Sofitel Sydney Wentworth op 29 dec 2023
Bonjour Jillian, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 – Uitstekend
Frederick
27 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Three Ideal Days in Sydney
Everything about the hotel was wonderful. The concierge service in particular was outstanding!
Frederick
3 nachten verbleven in december 2023
Reactie van Sofitel Sydney Wentworth op 28 dec 2023
Bonjour Frederick, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
8/10 – Goed
Adam
Zakenreiziger
26 dec 2023
Positief: Netheid, personeel en service en voorzieningen
Adam
2 nachten verbleven in december 2023
Reactie van Sofitel Sydney Wentworth op 27 dec 2023
Bonjour Adam, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
2/10 – Ontzettend slecht
Michael
20 dec 2023
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Michael
1 nacht verbleven in december 2023
Reactie van Sofitel Sydney Wentworth op 23 dec 2023
Bonjour We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
6/10 – Redelijk
Kaiyin
Reisde met familie
18 dec 2023
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van Sofitel Sydney Wentworth op 23 dec 2023
Bonjour We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 – Uitstekend
Kim
Reisde met partner
18 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was very nice and the bed was extremely comfortable. Food was absolutely outstanding and service above and beyond. Loved this hotel.
Kim
2 nachten verbleven in december 2023
Reactie van Sofitel Sydney Wentworth op 23 dec 2023
Bonjour We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 – Uitstekend
Victoria
17 dec 2023
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Victoria
2 nachten verbleven in december 2023
Reactie van Sofitel Sydney Wentworth op 23 dec 2023
Bonjour We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 – Uitstekend
John
13 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Still Classy
Whilst the old Sofitel may have lost some of its shine the old class remains. From the first Bonjour at check in, to the last from the concierge as you leave. The hotel is conveniently situated in the business end of town but there is convenient access to the Quay , Wynyard and Martin Place stations and the George Street Light rail and the CBD shopping precinct.
John
1 nacht verbleven in december 2023
Reactie van Sofitel Sydney Wentworth op 23 dec 2023
Bonjour We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 – Uitstekend
Melanie
12 dec 2023
Melanie
2 nachten verbleven in december 2023
Reactie van Sofitel Sydney Wentworth op 23 dec 2023
Bonjour We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
8/10 – Goed
ROBERT
Reisde met partner
10 dec 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
ROBERT
3 nachten verbleven in december 2023
Reactie van Sofitel Sydney Wentworth op 23 dec 2023
Bonjour We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
4/10 – Matig
Graeme
Zakenreiziger
9 dec 2023
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
We stayed for business and had parties fly in from around the world.
The business center is terrible with one small printer that does not work. The business support services are terrible and not worth considering.
The club lounge is dated and crowded and not helpful for meetings.
The lift services are worse than terrible with average wait in the morning exceeding 10 minutes.
I will never stay here again!
Graeme
4 nachten verbleven in december 2023
Reactie van Sofitel Sydney Wentworth op 23 dec 2023
Bonjour We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
6/10 – Redelijk
Keith
Zakenreiziger, Reisde met partner
6 dec 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing staff though perhaps less than required with long restauarnt lines and waits, missed items in room service ie no tea coffee on some days of a multi stay.
Keith
2 nachten verbleven in december 2023
Reactie van Sofitel Sydney Wentworth op 23 dec 2023
Bonjour We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 – Uitstekend
Emily
5 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Emily
5 nachten verbleven in november 2023
Reactie van Sofitel Sydney Wentworth op 5 dec 2023
Bonjour Emily, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 – Uitstekend
Ross
Reisde met partner
27 nov 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Need more staff at check in counter at busy times.
Ross
2 nachten verbleven in november 2023
Reactie van Lauren Job op 30 nov 2023
Bonjour Ross,Wow! Thank you so much for your 5/5 rating. We truly appreciate you sharing your experience & we hope we can welcome you back soon! RegardsLauren JobDirector of Luxury Experience
8/10 – Goed
Deborah
27 nov 2023
Positief: Netheid, personeel en service
Deborah
1 nacht verbleven in november 2023
Reactie van Sofitel Sydney Wentworth op 23 dec 2023
Bonjour We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
8/10 – Goed
Geverifieerde reiziger
18 nov 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
조식빼고는 좋습니다.
방 시설은 낡았지만 로비나 청소서비스 등은 좋습니다. 아쉽다면 조식인데 조식 때 주문하지않은 커피가 나오거나 계란이 잘못 요리되어 나왔습니다. 다른 손님은 커피가 안나와서 직접 가지고 왔다고 하더라구요. 피곤해서 편하게 먹으려고 갔던 것인데 아침식사는 그냥 호텔 밖에서 하시는 걸 추천합니다.
Geverifieerde reiziger
1 nacht verbleven in november 2023
Reactie van Sofitel Sydney Wentworth op 18 nov 2023
Bonjour We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 – Uitstekend
Vallery Eileen
15 nov 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Vallery Eileen
2 nachten verbleven in november 2023
Reactie van Sofitel Sydney Wentworth op 18 nov 2023
Bonjour Vallery, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 – Uitstekend
Susan, Belleville
Reisde met partner
13 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place. Lovely rooms. Close to many attractions. Highly recommend.
Susan
3 nachten verbleven in november 2023
Reactie van Sofitel Sydney Wentworth op 15 nov 2023
Bonjour Susan, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 – Uitstekend
jenny
5 nov 2023
jenny
2 nachten verbleven in november 2023
Reactie van Lauren Job op 30 nov 2023
Bonjour Jenny,Wow! Thank you so much for your 5/5 rating. We truly appreciate you taking the time to share your experience. We hope we can welcome you back soon! RegardsLauren JobDirector of Luxury Experience
2/10 – Ontzettend slecht
Leah
2 nov 2023
Leah
1 nacht verbleven in oktober 2023
Reactie van Lauren Job op 30 nov 2023
Bonjour Leah,Thank you for your rating. Please accept our sincere apologies for your recent stay with us. We hope you will give us another opportunity to welcome you back in the near future. RegardsLauren JobDirector of Luxury Experience
4/10 – Matig
Michael
Zakenreiziger, Reisde met partner
29 okt 2023
Negatief: Staat van de accommodatie en faciliteiten
Good location, but very old hotel and not to 5 star standard. Poor value for money. Overall disappointed with our stay
Michael
2 nachten verbleven in oktober 2023
Reactie van Sofitel Sydney Wentworth op 4 nov 2023
Thank you very much for taking your time to provide your valuable feedback regarding your last stay at Sofitel Sydney Wentworth.I am so sorry to hear that you did not enjoy your stay. It is clear that we missed in several areas. Please accept our apologies for the shortfalls you experienced, this is not up to our usual standards and I have forwarded your comments to our Executive Committee regarding your feedback to ensure that we will take the appropriate measures to address any shortfalls in service, and deal with these appropriately in order to ensure future guest satisfaction.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 – Uitstekend
Clinton, Fort Worth
Reisde met partner
26 okt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay, great area. Good trans links.
Clinton
3 nachten verbleven in oktober 2023
Reactie van Sofitel Sydney Wentworth op 3 nov 2023
Bonjour Clinton, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
2/10 – Ontzettend slecht
Donal
22 okt 2023
Donal
1 nacht verbleven in oktober 2023
Reactie van Sofitel Sydney Wentworth op 11 nov 2023
Bonjour Donal, I am disappointed to learn that your experience at Sofitel Sydney Wentworth was less than satisfactory. if you would like to provide any additional information about your experience, you are welcome to contact us directly. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 – Uitstekend
Brian
22 okt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were very good and helpful.
Room was nice and comfortable.
Brian
2 nachten verbleven in oktober 2023
Reactie van Sofitel Sydney Wentworth op 3 nov 2023
Bonjour Brian, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
8/10 – Goed
Joanne
Reisde met partner
19 okt 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Continued excellent service wins every time we stay
Joanne
2 nachten verbleven in oktober 2023
Reactie van Joao Cavalcanti op 20 okt 2023
Bonjour Joanne,Thank you very much for taking your time to leave these lovely comments regarding your last visit to Sofitel Sydney Wentworth.I am happy to hear that once again the friendly service provided by our team was appreciated. I will make sure to share your feedback with them, as I am sure they will be thrilled to know that their efforts have contributed to your positive experience.Thank you once again for your feedback, we look forward to seeing you again soon!Best regards,Joao CavalcantiAssistant Guest Relations & Club Sofitel Luxury ManagerSofitel Sydney Wentworth
6/10 – Redelijk
Christine
15 okt 2023
Bar and food service excellent… room very dated … didn’t top up bathroom items… no water in the fridge… ordered room service late at night not realising there is never water in the fridge . Very noisy the 3 nights from guest in room above… more staff for reception
Christine
3 nachten verbleven in oktober 2023
Reactie van Joao Cavalcanti op 18 okt 2023
Bonjour Christine,Thank you for taking your time to leave your feedback regarding your recent stay.I am sorry to hear that you experienced noise disturbances and that the Housekeeping service did not properly refill the bathroom amenities during your stay. I will make sure to forward your feedback to the relevant departments so that they can investigate and remedy any flaws within their service. Thank you also for your suggestions regarding staffing, I will share this with our Executive Committee.Nevertheless, I am glad to know that you appreciated the Food & Beverage service. I hope we have the opportunity to welcome you again in the future and provide the standards of service that we know we can achieve. Thank you once again, we wish you all the best for your future travels!Best regards,Joao CavalcantiAssistant Guest Relations & Club Sofitel Luxury ManagerSofitel Sydney Wentworth
10/10 – Uitstekend
Maree
8 okt 2023
Maree
1 nacht verbleven in oktober 2023
Reactie van Alley op 9 okt 2023
Bonjour Maree,We very much appreciate your scores regarding your stay at the Sofitel Sydney Wentworth. It is always a pleasure to receive valuable guest feedback.Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one.Warm Regards,Alley PreranaGuest Relation & Club Sofitel Luxury Manager
10/10 – Uitstekend
Kelly
5 okt 2023
Kelly
1 nacht verbleven in juni 2023
Reactie van Sofitel Sydney Wentworth op 3 nov 2023
Bonjour Kelly, We very much appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth.It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager
10/10 – Uitstekend
Joanne
2 okt 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Client service is the key to the enjoyable stay at Sofitel Sydney Wentworth. The hotel staff cannot be more accommodating with any requests and resolution of any issues. This has been a common theme through our regular stays at the hotel.
Joanne
1 nacht verbleven in september 2023
Reactie van Alley op 4 okt 2023
Bonjour Joanne,We very much appreciate your comments & score regarding your stay at the Sofitel Sydney Wentworth. It is always a pleasure to receive valuable guest feedback. We are delighted that you enjoyed your stay and looking forward to welcoming you again.Warm Regards,Alley PreranaGuest Relation & Club Sofitel Luxury Manager