Luxe beddengoed, pillowtop-bedden, een minibar, een kluis op de kamer
Beschikbaarheid controleren

Beoordelingen van Zara Tower Hotel

4.5 out of 5
Zara Tower Hotel
61-65 Wentworth Ave, Sydney, NSW

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 683 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 248 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 44 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 17 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 9 van 1001 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Elissa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tons of space and a well-kept room. Staff super friendly as well! Would definitely stay again.
2 nachten verbleven in april 2024
Reactie van Manager op 22 apr 2024
Thanks for the review Elissa! We love hearing that you enjoyed your stay and would return. We look forward to having you stay again.

10/10 – Uitstekend

AIKO, KahogunKeisen-machiJyumei

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
素敵なアパートメントタイプホテルだったので、洗濯機があり、部屋で食事したり、外食したりしと大変快適でした。鉄道旅だったので、早朝のセントラルステイションから歩いてホテルへ向かい。帰りは歩いてミュージアムステイションまで行き、シドニー空港に向かいました。 スタッフも親切。枕の種類が色々と選べるので日本人には有り難いサービス。
3 nachten verbleven in maart 2024
Reactie van Manager op 4 apr 2024
Arigato Aiko! We're so pleased you enjoyed your stay, and the pillow menu we provide. We look forward to welcoming you again.

8/10 – Goed

Weiya

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
good location
4 nachten verbleven in maart 2024
Reactie van Manager op 4 apr 2024
Thank you for your review. We hope you will chose to stay with us again.

10/10 – Uitstekend

Naoko

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Manager op 4 apr 2024
Thank you for your review!

10/10 – Uitstekend

TOMOKO

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van Manager op 4 apr 2024
Thank you for your review Tomoko. We are so pleased you enjoyed your stay with us.We look forward to welcoming you again.

10/10 – Uitstekend

Felix

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel exceeded my expectations in every aspect. Impeccably clean rooms, thoughtful design touches throughout, and a staff who went above and beyond to ensure a delightful stay. Highly recommended for those seeking comfort and hospitality at its finest.
3 nachten verbleven in maart 2024
Reactie van Manager op 4 apr 2024
Thank you for your review Felix! We're so pleased we were able to exceed your expectations. We look forward to having you stay again.

8/10 – Goed

HIDEAKI, TAMA

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service
Booked room was so comfortable for me and so huge to stay by myself. Only my concern point was reception staff. I felt that they were so casual to contact my team and we couldn’t know who was a reception staff and who were cleaning, sweeper, maintenance… And during my stay, one lift didn’t work…
3 nachten verbleven in maart 2024
Reactie van Manager op 4 apr 2024
Thank you for your review. We apologise for one of the lift's being out of order during your stay. Unfortunately, this maintenance issue was out of our control, and we appreciate your patience during this time.We are also surprised to hear you were not happy with our customer service, as this is an area of pride for us. We are glad that their casual approach didn't negatively impact your stay too much. We look forward to welcoming you again.

6/10 – Redelijk

HIDEAKI, TAMA

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service, voorzieningen
Apartment style room is very spacey and convenient for me. Full kitchen, hot tab with shower and shower room, everything fine for me. Only disappointed was a service at the reception and room keepers. One lift was stopped 2 days. I need more 5 minutes to wait the lift at the 8th floor. Luxury sweet soho’s room is fashionable. Need a hot tab in the center as same as I stayed last night.
4 nachten verbleven in maart 2024
Reactie van Manager op 4 apr 2024
Thank you for your review. We apologise for the elevator maintenance issues you encountered during your stay. Unfortunately, these were out of our control, and we did our best to manage the situation.We're sorry to hear you were disappointed by our staff, and we will aim to improve our customer service in the future. Thank you for chosing to stay at Zara Tower Hotel.

8/10 – Goed

Ryan

3 nachten verbleven in maart 2024
Reactie van Manager op 4 apr 2024
Thank you Ryan for your review. We look forward to welcoming you again.

8/10 – Goed

Jürg

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We were satisfied with our stay, so there are no complaints, thanks
2 nachten verbleven in februari 2024
Reactie van Zara Tower Management op 1 mrt 2024
Thank you for staying with us, Jürg!We are glad to hear your stay was up to your expectations and we'd love to hear your feedback to improve your next experience at Zara Tower.

10/10 – Uitstekend

JOLIN

3 nachten verbleven in februari 2024
Reactie van Manager op 22 mrt 2024
We are so pleased you had such a great experience. The team look forward to welcoming you again.

10/10 – Uitstekend

Monika, Vancouver

7 nachten verbleven in februari 2024
Reactie van Manager op 14 feb 2024
Thank you for the review! We look forward to welcoming you again.

10/10 – Uitstekend

junhyeok

8 nachten verbleven in januari 2024
Reactie van Manager op 1 feb 2024
Thank you for the review. We love that you enjoyed your stay. We look forward to welcoming you again.

4/10 – Matig

Jamie, Seattle

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
After my stay I received an email that the cleaning staff found the sink stained, the cleaning staff had not been in for 4 days, why wait til I had left to address this. I only cleaned my face, teeth and rinsed fruit in the sink, how could I have stained the sink. Zara Tower Hotel has a $500.00 deposit. Something fishy from this hotel.
23 nachten verbleven in december 2023

10/10 – Uitstekend

Richard

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location was terrific and the staff were courteous and friendly. It was very comfortable.
5 nachten verbleven in januari 2024
Reactie van Manager op 30 jan 2024
Thank you Richard for sharing your review. The team are so pleased to hear you appreciated their efforts.We look forward to welcoming you again.

10/10 – Uitstekend

Kimberley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Manager op 16 jan 2024
Thank you for your 5 star review! We look forward to welcoming you again.

10/10 – Uitstekend

Richard

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
very comfortable and nice
7 nachten verbleven in januari 2024
Reactie van Zara Tower Management op 13 jan 2024
Thank you for your review, Richard!We hope to provide you with other comfortable and memorable stays here at Zara Tower.

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect room/suite for a weekend in the city
2 nachten verbleven in november 2023
Reactie van Zara Tower Management op 13 jan 2024
Thank you, Robert!We are glad to hear you found the suite perfect for your weekend in Sydney and we look forward to welcoming you again in the future.

8/10 – Goed

helen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Zara Tower Management op 13 jan 2024
Thank you, Helen.Don't hesitate to contact us for any feedback on how to make your next stay 5/5!

10/10 – Uitstekend

Dennis

10 nachten verbleven in december 2023
Reactie van Zara Tower Management op 13 jan 2024
Thank you for giving us the highest rating, Dennis!We look forward to welcoming you back.

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic Property, Large Spaces, Great Staff
This was a fantastic stay! As a family of 5, we had plenty of room with two bedrooms and two baths. The living area was large and comfortable for all of us. The kitchen was well stocked - I especially appreciated the Nespresso coffee machine with included pods! The location is great with only a 10 minute walk to the Central train station and 15 minutes to Darling Harbour. The staff is very helpful and accommodating. If I'm ever in Sydney again, this will be my first go-to hotel.
2 nachten verbleven in december 2023
Reactie van Manager op 3 jan 2024
Wow wow wow! Thank you David and family for sharing your outstanding and thorough review. The team aim to go above and beyond, so it's incredible to hear when it is appreciated.We hope you can visit Sydney and us again in the not too distant future.

10/10 – Uitstekend

Sharon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Zara Tower Hotel was very nice! The staff was always helpful and friendly. The reason for the 4 star rating for cleanliness and condition was because the floors were a little dusty in areas and the drain in the bathroom shower and sink were slow draining. But other than that, everything was great! Zara Hotel was a really nice place to stay and the staff was excellent!
9 nachten verbleven in december 2023
Reactie van Manager op 3 jan 2024
Thank you Sharon for sharing your experience. We take on board all feedback from our valued guests, and use it to improve.We hope you will chose to stay with us again.

8/10 – Goed

Madeleine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2023
Reactie van Manager op 3 jan 2024
Thank you for your review Madeleine. We would love the opportunity to go from a 4 to 5 star experience.

10/10 – Uitstekend

Zachary

4 nachten verbleven in december 2023
Reactie van Manager op 3 jan 2024
Thank you for sharing. We look forward to welcoming you on your next visit.

10/10 – Uitstekend

David, Short Hills

5 nachten verbleven in december 2023
Reactie van Zara Tower Management op 13 jan 2024
Thank you for giving us the best score, David.We look forward to welcoming you back.

10/10 – Uitstekend

Homin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2023
Reactie van Manager op 3 jan 2024
We appreciate you sharing your experience. We look forward to welcoming you again.

10/10 – Uitstekend

Atlanta

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Manager op 3 jan 2024
Thank you for sharing your experience Atlanta. We hope we can welcome you again in the near future.

10/10 – Uitstekend

Felix

3 nachten verbleven in december 2023
Reactie van Manager op 3 jan 2024
Thank you Felix!

8/10 – Goed

Kimberley

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved staying here, close to everything we wanted to see and do. Staff were friendly and loved the little details in the room, t2 tea and Nespresso pods ect. Bed was comfortable and shower pressure was great, thank you Zara for a great stay. We will stay again!
2 nachten verbleven in december 2023
Reactie van Manager op 3 jan 2024
Thank you for your review Kimberley. We love hearing that you loved the little details we provide, the location and the staff! All in all this is the experience we aim to provide all our valued guests. We look forward to your next stay.

10/10 – Uitstekend

Idermunkh

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good
2 nachten verbleven in december 2023
Reactie van Manager op 3 jan 2024
Thank you for the review. We love that you chose to stay with us, and we look forward to welcoming you again.

10/10 – Uitstekend

Vicki

2 nachten verbleven in december 2023
Reactie van Manager op 3 jan 2024
We appreciate you sharing your 10/10 stay. We look forward to welcoming you again.

10/10 – Uitstekend

Mike

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic rooms - apartment size. Ver stylish
2 nachten verbleven in december 2023
Reactie van Manager op 3 jan 2024
Thank you Mike for sharing your review! We are thrilled to hear that you loved the rooms and style. We hope you will chose to stay with us again.

10/10 – Uitstekend

YUEN TING JULIE

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location is convenient and service is excellent. The staff is very helpful too. Only a minor suggestion is to arrange a bigger trash bin in the toilet so that it is much easily to throw the rubbish into the bin and no need to strp on the stepper. I have hit my head by the corner of the mirror while throwing the rubbish bin with one of my foot controling the stepper.
9 nachten verbleven in november 2023
Reactie van Manager op 3 jan 2024
Thank you for sharing your experience. We appreciate your feedback, and will see how we can resolve your issue for future guests. We look forward to welcoming you again!

10/10 – Uitstekend

Markus

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Jederzeit wieder😉
4 nachten verbleven in november 2023
Reactie van Manager op 3 jan 2024
Thank you for the review Markus. We look forward to your next visit for another great stay.

10/10 – Uitstekend

Daljit

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We stayed in the Sky Room for the last two nights of our two week stay in Australia and it was by far our favourite accommodation. The room was exactly as pictured— modern, cozy, and clean. Staff were kind and attentive. Would highly recommend staying here :)
2 nachten verbleven in november 2023
Reactie van Manager op 3 jan 2024
We love hearing that you enjoyed your stay in one of our Sky Rooms! The team all hope that we can have the pleasure of welcoming you again.

10/10 – Uitstekend

Alain

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a lovely 2-night stay, the staff were very friendly and the location was very convenient.
2 nachten verbleven in november 2023
Reactie van Manager op 3 jan 2024
We appreciate your review Alain. We love hearing what you enjoyed about your stay, and we look forward to welcoming you again.

10/10 – Uitstekend

Markus

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Das Zara Hotel ist perfekt und sie haben ausgesprochen freundliches und hilfsbereites Personal. Das war mein zweiter Aufenthalt hier und ich würde es jederzeit wieder nehmen. Vielen lieben Dank an das tolle Team.
7 nachten verbleven in november 2023
Reactie van Manager op 3 jan 2024
Many thanks to you Markus. The team are thrilled that you chose to visit us more than once, and we can't wait to welcome you again.

8/10 – Goed

Felix

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location. Good friendly staff.
5 nachten verbleven in november 2023
Reactie van Manager op 3 jan 2024
Thanks for the review Felix. We hope you will chose to stay again.

10/10 – Uitstekend

Metro, Brisbane Markets

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023
Reactie van Manager op 3 jan 2024
It was our pleasure to host you Metro. We look forward to welcoming you again.

8/10 – Goed

Richard

2 nachten verbleven in november 2023
Reactie van Manager op 3 jan 2024
Thank you for your review Richard, we would love to know how we could improve for your next visit.

2/10 – Ontzettend slecht

Lorraine, Tonbridge

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Booked a month long stay based on property description which stated laundry facilities. On arrival I was told there was no in room laundry and they thought they should flag that to me given the length of my stay. Unfortunately they told me after the 48 hour cancellation policy had passed. Apparently laundry is only available in certain rooms and for others it was taken offsite for a surcharge and returned at a later date. There is no mention of this anywhere. I had specific reasons for needing in room laundry and given length of stay this was unacceptable so I had to move hotels after the first night (I arrived too late in the evening to sort it for that night). I was charged for the full month as it was in the T&Cs that you are liable for the entire stay if you don’t give 48 hours notice for cancelling, despite the description being inaccurate, me not knowing that until I arrived, the staff agreeing it was misleading and also despite the fact they had plenty of time to get the room booked out to someone else over that period. There was also a very odd swing in the room, randomly hanging from the ceiling next to the bed that resembled a sex swing which I thought was pretty inappropriate but I guess may appeal to some! The property are refusing to reimburse for the nights I did not stay (I said I would pay the 2 extra nights to cover cancellation policy) so I’m now having to commence legal action to get the money back. I would suggest booking anywhere else.
27 nachten verbleven in oktober 2023

10/10 – Uitstekend

Markus

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
14 nachten verbleven in november 2023
Reactie van Manager op 3 jan 2024
Thank you for a 10/10 review. We look forward to welcoming you again.

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Returned many times.
Great hotel in a perfect location. Close to everything but not stuck in the busy CBD.
2 nachten verbleven in november 2023
Reactie van Manager op 17 nov 2023
Thank you for choosing to stay at Zara Tower Hotel for your Sydney visits.We love hearing that you enjoy our location. It would be great to know how we do even better on your stay.

10/10 – Uitstekend

tore

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Our first stay at Zara Towers. We simply loved it. Serviceminded staff, luxurious apartment & well equipped kitchen!
3 nachten verbleven in november 2023
Reactie van Zara Tower Management op 16 nov 2023
Thank you for your kind words! We're delighted to hear that you enjoyed your stay at Zara Tower. We hope to welcome you back soon!

10/10 – Uitstekend

Armando

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Très belle chambre, confortable et propre, personnel très aidants et sympathique. Situation idéale pour les visites
6 nachten verbleven in oktober 2023
Reactie van Zara Tower Management op 16 nov 2023
Thank you for your positive review! We're thrilled that you found our room comfortable and clean, and our staff helpful and friendly. We're also glad our location suited your needs. We appreciate your feedback and hope to welcome you back soon!

10/10 – Uitstekend

Mark

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good place, windows a little thin and can hear traffic and city noise.
2 nachten verbleven in november 2023
Reactie van Manager op 13 nov 2023
Thank you for the review Mark. We appreciate the feedback and look forward to welcoming you again.

10/10 – Uitstekend

Adriana

3 nachten verbleven in november 2023
Reactie van Manager op 13 nov 2023
Thank you for the great review! We look forward to having you stay again.

10/10 – Uitstekend

Suzen

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My daughters and I had the pleasure of staying here for the weekend. 3-5 November. It’s walking distance to The Capital Theatre and many restaurants. It’s a short walk to tram line and train station. Staff were lovely and helpful. The 2 bedroom apartment was amazing. Large and roomy. Only thing and no biggie no TV in bedrooms. Definitely stay again. Thank you Zara Tower Reception Team and all staff for a memorable stay 🌻
2 nachten verbleven in november 2023
Reactie van Manager op 10 nov 2023
Thank you Suzen for your lovely review. We're so pleased to hear that you and your daughters enjoyed your stay so much!The team all look forward to welcoming you again.

10/10 – Uitstekend

Liem

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in oktober 2023
Reactie van Manager op 10 nov 2023
Thank you Liem for your fabulous review.We look forward to having you stay again.

10/10 – Uitstekend

Lulu

3 nachten verbleven in oktober 2023
Reactie van Zara Tower Management op 2 nov 2023
Thank you for giving us 10/10!We look forward to welcoming you back!