Zitruimte lobby

Beoordelingen van Go Hotels Tacloban

3 out of 5
Go Hotels Tacloban
Tabuan National Highway, Marasbaras Road, Tacloban, Leyte

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 49 van 248 beoordelingen" "
Gastenscore: 8 - Goed. 95 van 248 beoordelingen" "
Gastenscore: 6 - Redelijk. 64 van 248 beoordelingen" "
Gastenscore: 4 - Matig. 27 van 248 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 13 van 248 beoordelingen" "

7,6/10

Netheid

7,8/10

Personeel en service

7,6/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Christopher

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is very approachable, professional and accomodating. Through no fault of their own, the hotel building is very rough and needs a lot of work, but the staff makes up for it by ten folds. There were definite issues with a room we stayed at, the ceiling leaked in the bathroom when the shower is on, the lock to another room stopped working, but the staff attended to our needs ASAP and moved us to another room without question. Its safe to say I had a comfortable stay there. Location is great, right next to Robinson mall, if you're looking for a budget hotel with great service this is the place to be.
2 nachten verbleven in februari 2024

8/10 – Goed

Evelyn

3 nachten verbleven in januari 2024

10/10 – Uitstekend

Leonard

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms are very clean. Staff are so amazing, very friendly, respectful and helpful. I had a great stay and will use again in the future.
13 nachten verbleven in december 2023

8/10 – Goed

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

8/10 – Goed

Evelyn

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It’s near transportation go and to airport ,near shopping center and restaurants
1 nacht verbleven in december 2023

10/10 – Uitstekend

Akihiko

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
とても良かったです。
1 nacht verbleven in november 2023

8/10 – Goed

Baby Liza

1 nacht verbleven in november 2023

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Kenneth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023

10/10 – Uitstekend

Jonah lyn

1 nacht verbleven in juli 2023

8/10 – Goed

Anthony

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great value for money. Room clean & tidy. Staff friendly and professional.
5 nachten verbleven in juli 2023

4/10 – Matig

Chona

Negatief: Netheid, staat van de accommodatie en faciliteiten
Convenient
6 nachten verbleven in juni 2023

10/10 – Uitstekend

ARLENE

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It’s so comfortable for everything
2 nachten verbleven in juli 2023

8/10 – Goed

Alan John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2023

4/10 – Matig

Michael

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
A clean no frills hotel
The GoHotel in Tacloban is located adjacent to Robinson's Place, Marasbaras, with ample parking. The front desk personnel are friendly. The check-in process wasn't very efficient. I booked online but was still required to fill in my personal details on one paper then asked to provide similar information on a second page so the hotel could "get to know a bit more about me." I and other guests were asked to wait in a sitting area in the lobby for about ten minutes until called back to the front desk for the key and room number. I don't think there any rooms on the first floor. Neither of the two elevators are in service for access to rooms on higher floors. It's possible that all of the hotel's accommodations are on the second floor. My guess is elevator problems are ongoing here, based on the well made barrier complete with a professionally lettered sign in place to inform guests of the non working elevators. I carried my large suitcase up the stairs to the second floor. I suspect any of the hotel employees would have eagerly done this for me if I had asked. The corridors between the rooms are easily five meters wide, featuring long centerpieces two meters wide and as long as each corridor, which have the appearance of being filled with lunar dust and occasional chunks of volcanic rock. I've never seen a feature as elaborate yet so desolate. The auditory ambience of the corridors is poor with every voice echoing off the hard surfaces in the sparsely appointed hallways.
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Rosauro Mario

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
That it is attached to the mall and the convenience is great.
1 nacht verbleven in juni 2023

6/10 – Redelijk

april

Positief: Personeel en service
1 nacht verbleven in juni 2023

8/10 – Goed

ELEXIS

6/10 – Redelijk

Benita

Positief: Personeel en service, comfort kamer
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Michael J

1 nacht verbleven in maart 2023

6/10 – Redelijk

Tomohiko

1 nacht verbleven in februari 2023

8/10 – Goed

marlene

Reisde met een groep
very accesible to the mall.

8/10 – Goed

Michael

1 nacht verbleven in december 2022

6/10 – Redelijk

Herbert, Medford

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very prfessional and friendly

10/10 – Uitstekend

galagama n De

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk Staff and security staff are very friendly Walking distance to Mall

2/10 – Ontzettend slecht

MARIA

1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Edgar, Maywood

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good customer service and it’s closer to mall
1 nacht verbleven in oktober 2022

8/10 – Goed

Edgar, Maywood

2 nachten verbleven in oktober 2022

4/10 – Matig

Chona

Reisde met een groep
Negatief: Netheid
Cleanliness wasn't that good and plus towel linen etc needs replacing.
2 nachten verbleven in augustus 2022

8/10 – Goed

michael

1 nacht verbleven in juli 2022

6/10 – Redelijk

Mark

Positief: Personeel en service
We stayed there for 8 nights but there was no hot water....everytime i asked concerning this i was told they were getting it fixed but that did not happen.. A very ordinarily hotel...
8 nachten verbleven in juni 2022

10/10 – Uitstekend

john

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in juni 2021

6/10 – Redelijk

Warren Earl

2 nachten verbleven in juni 2021

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in juni 2021

8/10 – Goed

John Arne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was fine, we was there only one night.
1 nacht verbleven in januari 2020
Reactie van Rosee - Hotel Operations op 10 jan 2020
Dear Mr. John, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We wish you safe travels and we are looking forward to seeing you again soon! With much Appreciation, Rosee Hotel Operations

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
There was no cabinet or table where we can put our clothes and bags. We just put our things on the floor. Aside from that, our whole stay was okay. The bed was comfy, the shower was awesome, the room was clean, and the staffs were very nice and helpful.
2 nachten verbleven in december 2019
Reactie van Rosee - Hotel Operations op 3 jan 2020
Dear Valued Guest, Thank you for the great review! We’re so happy you loved your stay with us and can’t wait to have you back at our hotel. We’d love to continue providing great service to awesome guests like you. With much Appreciation, Rosee Hotel Operations

6/10 – Redelijk

eljan

Reisde met familie en kleine kinderen
Positief: Personeel en service
Staffs were very pleasing and accommodating. Their matrimonial bedroom is just like an average medium size room :(. But, nevertheless, thank you Go Hotels Tacloban for your hospitality even in the midst of typhoon Ursula. Kudos to the staffs.
1 nacht verbleven in december 2019
Reactie van Rosee - Hotel Operations op 30 dec 2019
Dear Mr. Elijan, Thank you for the kind words. We really appreciate you taking the time out to share your experience with us. We’re so happy your stay at our hotel went smoothly. Though, I truly regret that you consider our room to be too small. And you are very much welcome, Sir. It was a pleasure to serve you and we can’t wait to have you back at our hotel. We’d love to continue providing great service to awesome guests like you. Thank you and Happy Holidays! With much Appreciation, Rosee Hotel Operations

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is a no-friz hotel. Meaning, it may not have a pool or hot tub, but it is clean and affordable. But the added features is that the staff is very helpful and accommodating. I have stayed here before, but this was even much better. The WIFI has greatly improved. I appreciated having an area where you can purchase stacks and beverages too. They stored my luggage until my flight was leaving later that day. I will be back!
3 nachten verbleven in december 2019
Reactie van marie op 18 dec 2019
Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. It is through feedback such as yours that we are able to maintain the quality of our service. We hope we will have the pleasure of serving you again soon. Best Regards, Marie Hotel Operations

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en voorzieningen
The only two negatives for me personally were:- No fridge Bed was hard
7 nachten verbleven in november 2019
Reactie van Rosee - Hotel Operations op 28 nov 2019
Dear Valued Guest, We really appreciate you taking the time out to share your experience with us. It is through reviews such as yours that we are able to maintain the quality of our service. Though, I truly regret that you consider our bed to be too hard. Our rooms do not have a fridge however there is a fridge in the hotel where you can store your food and drinks, you may coordinate with our front desk next time should you wish to have your food and drinks stored in the fridge and we would gladly assist you. It was a pleasure to serve you at Go Hotels - Tacloban and I hope you'd still consider us on your next visit to Tacloban City. Sincerely, Rosee Hotel Operations

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
2 nachten verbleven in november 2019
Reactie van Rosee - Hotel Operations op 26 nov 2019
Dear Valued Guest, Thanks for the awesome rating! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. With much Appreciation, Rosee Hotel Operations

4/10 – Matig

William

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Not happy
They said they had internet they did not. The shower had no hot water. And they did not offer face towels.
1 nacht verbleven in november 2019
Reactie van Rosee - Hotel Operations op 22 nov 2019
Dear Mr. William, Greetings from Go Hotels Tacloban! It was brought to my attention regarding your less than satisfactory experience from your recent stay in our property. I sincerely apologize for the inconvenience this has caused you. We understand your predicament regarding our WiFi, hot shower and face towel. And please be assured that these problems have already been reported to the concerned departments and our team is currently working on these so we may be able to provide our guest with adequate service that fit your needs. Again, we sincerely apologize for this and I hope you will still consider us on your next visit and we are looking forward to welcome you back here. Thank you so much Mr. William! Sincerely, Rosee Hotel Operations

8/10 – Goed

Aaron Samuel

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The place was ok and the staff were very warm and welcoming.
1 nacht verbleven in november 2019
Reactie van Marie op 20 nov 2019
Thank you so much for your kind words, Mr.Samuel! We really appreciate you taking the time out to share your experience with us. It is through feedback such as yours that we are able to maintain the quality of our service. We hope we will have the pleasure of serving you again soon. Best Regards, Marie Hotel Operations

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
The place is clean and not crowded
3 nachten verbleven in november 2019
Reactie van Rosee - Hotel Operations op 16 nov 2019
Dear Valued Guest, Thanks for the wonderful review! We take pride in our cleanliness and attention to details and we’re happy to hear we hit the mark for you. Come back and see us soon. Best Regards, Rosee Hotel Operations

10/10 – Uitstekend

Gareth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
13 nachten verbleven in oktober 2019
Reactie van Rosee - Hotel Operations op 22 okt 2019
Thank you for a great rating, Mr. Gareth! We are delighted to hear that you got exactly what you wanted out of your accommodations with us at Go Hotels - Tacloban. We wish you safe travels and we are looking forward to seeing you again soon. Best Regards, Rosee Hotel Operations

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was clean, close to Mall, free parking. Basic room and small but great for a night or two.
1 nacht verbleven in oktober 2019
Reactie van Justine op 17 okt 2019
Thanks for the wonderful review, Ma'am/Sir! We take pride in our cleanliness and attention to details and we’re happy to hear we hit the mark for you. Come back and see us soon. Best Regards, Justine Hotel Operations

8/10 – Goed

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasant stay
After a couple of misses on our stays in Tacloban, Go hotel is pleasant. The location next to the mall is its best feature. The room is on the small side. The walls are quite thin, you can hear the guests on the adjoining room. Air conditioning (uses split AC) is comfortable. Give it a few minutes to cool down the room as it auto shuts down withiut the room key. Oh, they have their own parking but was told we can also use the mall’s if they ran out of space. No breakfast but easy to find close by.
1 nacht verbleven in oktober 2019
Reactie van Rosee - Hotel Operations op 7 okt 2019
Dear Mr. Mark, We really appreciate you taking the time out to share your experience with us. We are happy to hear that you got exactly what you wanted out of your accommodations with us at Go Hotels Tacloban. We wish you safe travels and look forward to seeing you again soon! With much Appreciation, Rosee Hotel Operations

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service
Comfortable
1 nacht verbleven in oktober 2019
Reactie van Rosee - Hotel Operations op 5 okt 2019
Dear Valued Guest, Thank you for the review! We’re so happy you loved your stay with us and can’t wait to have you back at our hotel. It is our pleasure to continue providing great service to awesome guests like you. With much Appreciation, Rosee Hotel Operations

8/10 – Goed

Carsten

2 nachten verbleven in augustus 2019

6/10 – Redelijk

Angustia

Positief: Netheid, personeel en service
Upon arrival there was an internet connection buti sad to note after staying overnight,the following day there was no more.
1 nacht verbleven in september 2019
Reactie van Rosee - Hotel Operations op 27 sep 2019
Dear Ms. Angustia, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies. Rest assured that we have already reported this to the concerned department and as of the moment our internet connection is already fixed. Again, we humbly apologize for this and I hope you'd still consider us on your next visit to Tacloban City. Sincerely, Rosee Hotel Operations

6/10 – Redelijk

Geverifieerde reiziger

5 nachten verbleven in augustus 2019
Reactie van Rosee - Hotel Operations op 6 sep 2019
Dear Valued Guest, Thank you for rating us! It was a pleasure to serve you at Go Hotels - Tacloban and we are looking forward to welcoming you back very soon. Best Regards, Rosee Hotel Operations