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Beoordelingen van Hilton Garden Inn Tampa Airport Westshore

3 out of 5
Hilton Garden Inn Tampa Airport Westshore
5312 Avion Park Drive, Tampa, FL

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 685 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 189 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 74 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 25 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 30 van 1003 beoordelingen" "

9,2/10

Netheid

9,4/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Chinique

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
My toilet was stop up.
2 nachten verbleven in april 2024
Reactie van HGI Tampa Airport/Westshore op 30 apr 2024
Thank you for taking the time to participate in our survey. I am so sorry about the incident with the toilet this should not have happened, and I hope you accept my sincere apologies! I will certainly be sharing your experience with my Maintenace staff to avoid this from occurring again.

10/10 – Uitstekend

CAROL

Reisde met partner
Positief: Voorzieningen
Shuttle never showed waited over an hour and took an Uber to hotel
1 nacht verbleven in april 2024
Reactie van HGI Tampa Airport/Westshore op 30 apr 2024
Thank you for the feedback

10/10 – Uitstekend

yun

Reisde met familie
Positief: Netheid, voorzieningen
Covered parking for hot weather
1 nacht verbleven in april 2024
Reactie van HGI Tampa Airport/Westshore op 30 apr 2024
Thank you for the feedback.

10/10 – Uitstekend

Amanda

1 nacht verbleven in februari 2024
Reactie van HGI Tampa Airport/Westshore op 29 apr 2024
Thank you for the feedback

10/10 – Uitstekend

Tamika

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was great!
1 nacht verbleven in april 2024
Reactie van HGI Tampa Airport/Westshore op 26 apr 2024
Thank you for the feedback

10/10 – Uitstekend

Tracy

1 nacht verbleven in april 2024
Reactie van HGI Tampa Airport/Westshore op 26 apr 2024
Thank you for the feedback

10/10 – Uitstekend

Juan

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in april 2024
Reactie van HGI Tampa Airport/Westshore op 23 apr 2024
Thank you for the feedback

10/10 – Uitstekend

kevin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Liked because it is safe and clean...
2 nachten verbleven in april 2024
Reactie van HGI Tampa Airport/Westshore op 23 apr 2024
Thank you, we appreciate your feedback.

10/10 – Uitstekend

Catherine

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything about the property, service, staff and room was excellent!
1 nacht verbleven in april 2024
Reactie van HGI Tampa Airport/Westshore op 16 apr 2024
We appreciate your feedback

10/10 – Uitstekend

Devon

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
close to the airport
1 nacht verbleven in april 2024
Reactie van HGI Tampa Airport/Westshore op 16 apr 2024
Thank you for the feedback

10/10 – Uitstekend

Prabhakar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel
1 nacht verbleven in april 2024
Reactie van HGI Tampa Airport/Westshore op 13 apr 2024
Thank you for the feedback

10/10 – Uitstekend

Kristin

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service, breakfast and room was clean and spacious.
1 nacht verbleven in april 2024
Reactie van HGI Tampa Airport/Westshore op 13 apr 2024
Thank you for the feedback!

10/10 – Uitstekend

Mary Jo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great airport location. Excellent staff.
1 nacht verbleven in april 2024
Reactie van Yuri Prieto op 9 apr 2024
Thank you so much for taking the time to participate in our survey. Your feedback is truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.Kind regards,

10/10 – Uitstekend

Paul

1 nacht verbleven in april 2024
Reactie van HGI Tampa Airport/Westshore op 29 apr 2024
Thank you for the feedback

8/10 – Goed

Jill

Reisde met familie
The hotel and restaurant were good. We chose this hotel for the shuttle to and from the airport. We waited over an hour at the airport for the shuttle that never came even after calling them three times. We ended up taking a taxi to the hotel. We did get a spot on the 4 am shuttle back to the airport for an early flight, but several people were left waiting at the hotel. Other than the shuttle, it was a good hotel.
1 nacht verbleven in april 2024
Reactie van HGI Tampa Airport/Westshore op 8 apr 2024
Thank you for taking the time to participate in our survey. I am disappointed to see that we were unable to meet your expectations during your recent stay. I am so sorry to learn about your inconvenience with the A1Express Shuttle service.

10/10 – Uitstekend

Tuaron

2 nachten verbleven in april 2024
Reactie van HGI Tampa Airport/Westshore op 29 apr 2024
Thank you for the feedback

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hilton Garden Inn Tampa Airport Westshore op 8 apr 2024
Thank you for the feedback

10/10 – Uitstekend

Glenn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location, very clean
1 nacht verbleven in april 2024
Reactie van Hilton Garden Inn Tampa Airport Westshore op 8 apr 2024
Thank you for the feedback

10/10 – Uitstekend

Jose

1 nacht verbleven in april 2024
Reactie van Hilton Garden Inn Tampa Airport Westshore op 8 apr 2024
Thank you for the feedback

10/10 – Uitstekend

Nello

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Didn't like the carpets in the room. Rooms could use a freshening up.
2 nachten verbleven in april 2024
Reactie van HGI Tampa Airport/Westshore op 13 apr 2024
Thank you for the feedback!Passing it down to the housekeeping supervisor.

10/10 – Uitstekend

MARK

1 nacht verbleven in april 2024
Reactie van HGI Tampa Airport/Westshore op 25 apr 2024
Thank you for the feedback

8/10 – Goed

Michael

1 nacht verbleven in april 2024
Reactie van HGI Tampa Airport/Westshore op 24 apr 2024
Thank you for your feedback

8/10 – Goed

Rob

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Yuri Prieto op 4 apr 2024
Thank you so much for taking the time to participate in our survey. Your feedback is truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.Kind regards,

10/10 – Uitstekend

Annemarie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel for what we needed. Shuttle bus from the airport was quick & convenient. We had some food in the bar wgen we arrived which was excellent & the service ftom Mark, the barman was first class. Wewpuld definitely choose the hotel agsin if needed.
1 nacht verbleven in maart 2024
Reactie van HGI Tampa Airport/Westshore op 2 apr 2024
Thank you so much for taking the time to participate in our survey. Your feedback and kind remarks for Mark are truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.

10/10 – Uitstekend

Mark

Positief: Netheid, staat van de accommodatie en faciliteiten
All good
1 nacht verbleven in april 2024
Reactie van Yuri Prieto op 2 apr 2024
Thank you so much for taking the time to participate in our survey. Your feedback is truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.Kind regards,

10/10 – Uitstekend

Felipe

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All good
1 nacht verbleven in maart 2024
Reactie van Hilton Garden inn Tampa Airport Westshore op 2 apr 2024
Thank you for the feedback

10/10 – Uitstekend

Julene, Lewisville

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place/great price to stay close to Tampa Airport for early morning flight.
1 nacht verbleven in maart 2024
Reactie van Yuri Prieto op 1 apr 2024
Thank you so much for taking the time to participate in our survey. Your feedback is truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.Kind regards,

10/10 – Uitstekend

Nicholas

3 nachten verbleven in maart 2024
Reactie van Hilton Garden Inn Tampa Airport Westshore op 22 apr 2024
We appreciate your feedback

10/10 – Uitstekend

Henry and Lindsey

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great option to stay if you are catching a flight! Would definitely go back!
1 nacht verbleven in maart 2024
Reactie van Hilton Garden Inn Tampa Airport Westshore op 31 mrt 2024
Thank you for the feedback

6/10 – Redelijk

franchester

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The room was freezing made several complaints only for them to say no engineer was on shift on top of they gave us a handicap room my mom is a Hilton member and this stay isn’t the most pleasant
1 nacht verbleven in maart 2024
Reactie van Hilton Garden Inn Tampa Airport Westshore op 31 mrt 2024
I wanted to reach out to you personally and apologize for your inconvenience due to the A/C issues and that took place during your stay with us. In order to maintain our high standards of quality and cleanliness, this maintenance is necessary. We do our best to accommodate our guests the best we can during their stay. Once again, I sincerely apologize and am very sorry for the inconvenience this has caused you. I hope that we have another opportunity to better serve you in the future.

8/10 – Goed

Steve

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had a quick stay after flying in and boarding the cruise ship the next day. Convenient location for both.
1 nacht verbleven in maart 2024
Reactie van HGI Tampa Airport/Westshore op 5 apr 2024
Thank you so much for taking the time to participate in our survey. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.

10/10 – Uitstekend

anne

Positief: Netheid, voorzieningen
Great place to stay and having a 24 hour airport shuttle is a bonus!
1 nacht verbleven in maart 2024
Reactie van Yuri Prieto op 29 mrt 2024
Thank you so much for taking the time to participate in our survey. Your feedback and kind remarks are truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.Kind regards,

8/10 – Goed

Virginia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Hilton Garden Inn Tampa Airport Westshore op 26 mrt 2024
Thank you for the feedback.

10/10 – Uitstekend

Leann

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property!
1 nacht verbleven in maart 2024
Reactie van HGI Tampa Airport/Westshore op 24 mrt 2024
Thank you for the feedback

10/10 – Uitstekend

Darrell

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a new hotel surrounded by other new hotels and office buildings. Minutes away from the airport, mall, restaurants, professional sporting venues, and other amenities.
4 nachten verbleven in maart 2024
Reactie van HGI Tampa Airport/Westshore op 25 mrt 2024
Thank you for the feedback

10/10 – Uitstekend

Pamela

1 nacht verbleven in maart 2024
Reactie van HGI Tampa Airport/Westshore op 13 apr 2024
Thank you for the feedback!

8/10 – Goed

Deborah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Hilton Garden Inn Tampa Airport Westshore op 23 mrt 2024
Thank you for the feedback

10/10 – Uitstekend

Olanrewaju

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location worked out perfectly for us and our stay as a family was memorable!
1 nacht verbleven in maart 2024
Reactie van Yuri Prieto op 21 mrt 2024
Thank you so much for taking the time to participate in our survey. Your feedback and kind remarks are truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.Kind regards,

8/10 – Goed

Susan, Ajax

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Yuri Prieto op 21 mrt 2024
Thank you so much for taking the time to participate in our survey. Your feedback and kind remarks are truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.Kind regards,

10/10 – Uitstekend

Johanna

1 nacht verbleven in maart 2024
Reactie van Hilton Garden Inn Tampa Airport Westshore op 8 apr 2024
Thank you for the feedback

10/10 – Uitstekend

Jean

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Yuri Prieto op 19 mrt 2024
Thank you so much for taking the time to participate in our survey. Your feedback and kind remarks are truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.Kind regards,

10/10 – Uitstekend

Luz

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very friendly staff and room was comfortable
1 nacht verbleven in maart 2024
Reactie van Yuri Prieto op 18 mrt 2024
Thank you so much for taking the time to participate in our survey. Your feedback is truly appreciated. I am delighted to see that we were able to meet your expectations during your recent stay. It is always our goal to provide you a 'home away from home' when you travel to Tampa. Thank you for being our guest.Kind regards,

10/10 – Uitstekend

Scott

Reisde met familie
Favourite thing was the excellent personality of Mark the bartender, Omelette wa a bit dry at breakfast
2 nachten verbleven in maart 2024
Reactie van HGI Tampa Airport/Westshore op 18 mrt 2024
Thank you for the feedback

10/10 – Uitstekend

Kelly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great choice! We only stayed one night to attend a Yankees Spring training game. Super convenient to Steinbrenner Field. A quick walk to World of Beer which was perfect when we got back from the game. Minutes from airport. Hotel was updated in a pretty decor and room was clean. Will definitely stay here again!
1 nacht verbleven in maart 2024
Reactie van HGI Tampa Airport/Westshore op 17 mrt 2024
Thank you for your kind remarks!

6/10 – Redelijk

Guy

1 nacht verbleven in maart 2024
Reactie van HGI Tampa Airport/Westshore op 6 apr 2024
Thank you for taking the time to participate in our survey. I am disappointed to see that we were unable to meet your expectations during your recent stay.

10/10 – Uitstekend

Janet

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy access to airport with their shuttle service. The pool robot cleaner was in the pool all afternoon. Pool needed to be cleaned but it got in the way of swimmers in the pool. Should be maintained. We did arrive early and our room was ready which was awesome.
1 nacht verbleven in maart 2024
Reactie van HGI Tampa Airport/Westshore op 16 mrt 2024
Thank you for the feedback

8/10 – Goed

William

Zakenreiziger
good location
1 nacht verbleven in maart 2024
Reactie van HGI Tampa Airport/Westshore op 16 mrt 2024
Thank you for the feedback

10/10 – Uitstekend

Daniel, Brooklin

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Perfect
1 nacht verbleven in maart 2024
Reactie van HGI Tampa Airport/Westshore op 16 mrt 2024
Thank you for the feedback

6/10 – Redelijk

Arlis

1 nacht verbleven in maart 2024
Reactie van HGI Tampa Airport/Westshore op 3 apr 2024
Thank you for taking the time to review our property. I am disappointed to see that we were unable to meet your expectations during your recent stay. I hope we have another opportunity to better serve you again in the near future!

6/10 – Redelijk

Andoni

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The. Indic that plays near the pool went on all night and I could hear faintly from my room. Enough to wake me out my swell. There was also a drunk couple in the room next door arguing for at least an hour.
1 nacht verbleven in maart 2024
Reactie van Yuri Prieto op 13 mrt 2024
Thank you for taking the time to participate in our survey. I am disappointed to see that we were unable to meet your expectations during your recent stay. I sincerely apologize for your inconvenience with the noise. I did not see any requests associated with your room. Normally if we are aware we would send someone up to address your concerns immediately and relocate your room if that is your preference. Please know that at 10:00 pm or later, anytime we have a report of noise disturbance we address the source of the issue discreetly. When you stay with us please feel free to share any concerns with our front desk and we will make it right!We take our surveys very seriously and do our best to respond personally when we fall short of your expectations. It is always our goal to use the input of our valued guests to improve our service whenever possible. I hope that we have another opportunity to better serve you in the future.Kind regards