Dear Andy,Thank you for sharing your feedback. We are happy to know we were able to provide you an enjoyable experience during your stay. We can't wait to have you back!

Dear Leo,Thank you for the fantastic rating and wonderful feedback. We can't wait to have you back.Have a lovely day!

Dear Takahiro,Thank you for taking time to share your valuable feedback. We take seriously the concerns your have brought to our attention. Rest assured that these were shared with the appropriate hotel team to ensure these are properly addressed and corrected moving forward.We deeply apologize for the inconvenience you have experienced during your stay due to these issues.We hope to have the chance to better serve you in the future.Yours,

Dear Leo,We appreciate your positive feedback and great rating for our service and rooms. We look forward to hosting your future stays.Have a fantastic day!

Dear Julie,Thank you for your feedback.We regret that your experience with us was less than ideal due to noise issues and concerns on amenities/facilities.For this, we offer our deepest apologies.Please know this will be addressed with appropriate members of our team so may improve for the future.Yours,

Dear Masa,Thank you for taking time to share your hotel experience. We are glad to know that our staff and room conditions met your expectations.We have an active effort to correct your concerns on the door locks and we can't wait to host your future stays.Yours,

Dear Chelsea,Thank you for the fantastic rating! We are happy to know that we have met your expectations.Have a wonderful day!

Dear Taehwan,Thank you for sharing your feedback.We regret that external noise has impacted your first night of stay. Rest assured that your constructive observation will be taken into consideration in the action plans that will address this issue.Have a fantastic day!

Dear William,Thank you for taking time to share with us your hotel experience. We are glad to know that we're able to provide a great value for your accommodation needs.We regret that we fell short on your expectations about our hot tub. We have shared your feedback with the engineering department so your concerns will be addressed and corrected moving forward.Thank you once again for valuable observations. Have a wonderful day!

Dear Jennifer,Thank you the fantastic rating! We are glad to know that we were able to meet your expectations.We can't wait to have you back.Have a wonderful day!

Dear Nakano,Thank you for sharing your rating with us. I would love to hear more from you on what we can improve so next time we will host your stay, we can be better at providing you the highest quality service that you deserve.Yours,

Dear SYSTEM,Thank you for taking time to share with us your wonderful review about staff service and our facility.We also appreciate your constructive criticism about the shower drain and rest assured that this has been shared with our maintenance team so it can be properly addressed and corrected moving forward.Thank you once again for your valued feedback. Have a great day!

Dear Misato,Thank you for the fantastic rating! We are happy to know we've met your expectations.We're looking forward to the opportunity of hosting your stay again.Have a wonderful day!Yours,

Dear Kayce,Thank you for taking the time to share your feedback. We are glad to know that we were able to meet your expectations.Have a wonderful day!

Dear Yong ae,Thank you for the perfect 10 rating! We are glad to know we have met your expectations.Have a fantastic day!

Dear Jaynor,Thank you for the fantastic rating! We care about the satisfaction of our guests.Have a lovely day!

Dear Australiz,Thank you for the good rating.Have a fantastic day!

Dear Janet,Thank you for your high rating. We are happy to know that we have met your expectations.We look forward to hosting your future stays.Have a great day!

Dear Masafumi,Thank you for taking time to share your feedback and rating. Have a wonderful day!

Dear Dean,Thank you for the positive feedback from you. We are happy to hear that we've met your expectations. Have a fantastic day!

Dear Christian,Thank you for taking time to share your feedback with us. We have shared with the Housekeeping team the cleanliness concerns you have brought to our attention so this can be properly addressed and corrected moving forward. We hope to be given another chance to host your future stay so you can see the redoubled efforts to better our service and facilities.

Dear Jessica,Thank you for the fantastic rating!Have a great day!

Dear Kamyl,Thank you for the high score you gave us.Have a wonderful day!

Dear Tonja,Thank you for your positive feedback.We hope to have you back soon.Have a fantastic day!

Thank you for your high rating. Have a wonderful day!

Dear Marivic,Thank you for your valued feedback. We are sorry to hear about your unpleasant hotel experience. Your concerns have been shared with the appropriate department so they can be addressed and corrected. We hope to given another chance to host your stay so you can see the efforts taken to better our service and facilities.Have a wonderful day!

Dear Barbara,Thank you for taking time to share your feedback. Your concern about the elevator noise has been shared with our engineering team so this can be properly addressed.Have a great day!

Dear Amber,Thank you for taking time to share your hotel experience with us. Your feedback is valuable and will be shared with the appropriate team to ensure your concerns are properly addressed and corrected moving forward.We can't wait to have you back so you'll see the redoubled efforts to better our facilities and services.Yours,

Dear Chi Yong,Thank you for taking time to share with us your feedback.We look forward to the opportunity to host your stay again in the near future/

Dear Sherileen,Thank you for sharing with us your hotel experience. An action plan has been set in place to ensure that the concerns you have brought to our attention are properly addressed and corrected moving forward. We appreciate your valuable feedback.

Thank you Vince for this positive feedback. Have a fantastic day!

Dear Peter,Thank you for your positive feedback.We can't wait to host your future stays with us.have a fantastic day!

Dear Dale,Thank you for taking time to share your hotel experience. We are disheartened to know we failed to meet your expectations, but we will also use this opportunity to re-train our staff and ensure that moving forward, we can exceed guest expectations.Have a great day!

Dear Raymond, Hafa Adai!Based on your rating, it appears that we missed out an opportunity to provide you an amazing hotel experience. We will share this with our team so we can work in improving our service.