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Beoordelingen van Grandeur Thermal Spa Resort

3 out of 5
Grandeur Thermal Spa Resort
281 Spa Rd, Taupo, Waikato

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 84 van 419 beoordelingen" "
Gastenscore: 8 - Goed. 165 van 419 beoordelingen" "
Gastenscore: 6 - Redelijk. 80 van 419 beoordelingen" "
Gastenscore: 4 - Matig. 58 van 419 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 32 van 419 beoordelingen" "

7,0/10

Netheid

7,8/10

Personeel en service

6,6/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

6,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Adelain

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great, nice bed, quiet area and clean chalet. Would certainly recommend for a cheap option!
Reactie van Prince Juneja op 25 mrt 2024
Hello, thank you very much for your feedback, we will work on the concerns suggested by you. We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

2/10 – Ontzettend slecht

Gloria

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room cold shower dirty limited tea bags sugar ...heat pump was on high to be warm... disappointment in the place ..l would say back in the day was it would've been beautiful
1 nacht verbleven in april 2024
Reactie van Prince Juneja op 2 mei 2024
Hello, Thank you very much for your feedback, we will work on the concerns suggested by you. We always give our 24/7 number to all of our clients so that if they have any inconvenience during their stay they can call us anytime. I have checked that no calls or text were received from you for any assistance. If you could call us then our Residence manager could fix the concerns asap. We will try our best to make yours or upcoming other guest’s stay comfortable in future.ThanksPrince JunejaGrandeur Resort Management

4/10 – Matig

Levina

Reisde met familie
The staff were very kind and respectful. I found the furniture have not been wiped or cleaned. Could see the dust and dirt. Need to focus on maintenance and cleanliness.
2 nachten verbleven in april 2024
Reactie van Prince Juneja op 2 mei 2024
Hello, thank you very much for your feedback, we will work on the concerns suggested by you. We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

8/10 – Goed

Deborah

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Chalets great -, kids upstairs and seperate main bedroom - spa bath area was a win with the kids - shower was great - buildings a tad tired anhestpump was fantastic
2 nachten verbleven in april 2024
Reactie van Prince Juneja op 27 apr 2024
Hello, thank you very much for your feedback, we will work on the concerns suggested by you. We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

4/10 – Matig

Ian

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The property seemed good value when I booked it, and we were looking forward to what I thought was an outdoor thermal pool. The image of the pool is not a thermal pool. The chalets look very run down from the exterior. The walls are very thin. The interior is ok, some holes in the walls, and the shower was in slight disrepair. It was cheap and the price reflects this. The chalets are in a run down sort of area and I would not want any vulnerable people staying there as it did not feel all that safe. We arrived to see our neighbours smoking and drinking beers and looking a bit worse for wear on the shared deck area. Staff were friendly, and everything was clean and tidy.
1 nacht verbleven in april 2024
Reactie van Prince Juneja op 23 apr 2024
Hello, thank you very much for your feedback, we will work on the concerns suggested by you. We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

8/10 – Goed

Atamea

Positief: Netheid, personeel en service
2 nachten verbleven in april 2024
Reactie van Prince Juneja op 19 apr 2024
Hello, thank you very much for your review, We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

8/10 – Goed

Hermina

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet, parking at the door, comfy bedding
1 nacht verbleven in maart 2024
Reactie van Prince Juneja op 29 mrt 2024
Hello, thank you very much for your feedback, We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

10/10 – Uitstekend

Garnet

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was very surprised after reading previous reviews yes outside needs work but inside was great value for money loved location
2 nachten verbleven in maart 2024
Reactie van Prince Juneja op 26 mrt 2024
Hello, thank you very much for your feedback, We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

6/10 – Redelijk

Mike and joanne

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Good service but very run down
1 nacht verbleven in maart 2024
Reactie van Prince Juneja op 25 mrt 2024
Hello, thank you very much for your feedback, we will work on the concerns suggested by you. We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

6/10 – Redelijk

Joy

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Prince Juneja op 26 mrt 2024
Hello, thank you very much for your feedback, we will work on the concerns suggested by you. We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

8/10 – Goed

Michael

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2024
Reactie van Prince Juneja op 26 mrt 2024
Hello, thank you very much for your feedback, We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

6/10 – Redelijk

Maxine

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The overall look of the exterior i absolutely loved! Such awesomr history and character. The beds were nicely presented and comfortable but everything else was just gross. So dusty, mouldy and filthy. I was going to pull put the fridge/freezer to let it defrost but i was worried about what id find back there.. we didn't use the shower as it was grotty and mouldy. Dust grime amd mould on all the windows and doors. Staff were great calling us to let us know the reception would close soon so left out a key. However anyone could have accessed that box with no security.
1 nacht verbleven in maart 2024
Reactie van Prince Juneja op 9 mrt 2024
Hello, thank you very much for your feedback, we will work on the concerns suggested by you. We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

8/10 – Goed

Jenny

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
We liked the rustic look of the buildings and loved the location. Our unit was homely. We noticed these things needed repair in it: tiles in bathroom missing, bathroom lock didn't work, fridge door damaging carpet (we put cardboard under front to lift it). It would make a huge difference to overall appearance of place if weed eating up to date, gardens done and fence tidy, (and, if money allowed, general maintenance of buildings)
1 nacht verbleven in februari 2024
Reactie van Prince Juneja op 7 mrt 2024
Hello, thank you very much for your feedback, we will work on the concerns suggested by you. We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

10/10 – Uitstekend

Abriana

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My family and I had an overall excellent experience. Grandeur motel boasts of exquisite views and beautiful historic buildings! Loved it thank you so much I will definitely visit again.
Reactie van Prince Juneja op 2 mrt 2024
Hello, thank you very much for your feedback, We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

8/10 – Goed

Mike

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location close to town
2 nachten verbleven in februari 2024
Reactie van Prince Juneja op 25 feb 2024
Hello, thank you very much for your feedback, We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

8/10 – Goed

Stephen

Reisde met partner
Positief: Personeel en service, voorzieningen
Nice location, good amenities and space in accommodation. Badly needs facelift for the site, reorganise the outside space, then it will have great potential
2 nachten verbleven in februari 2024
Reactie van Prince Juneja op 25 feb 2024
Hello, thank you very much for your feedback, We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

6/10 – Redelijk

Kevin

Reisde met huisdieren, Reisde met partner
Positief: Netheid
Grounds need a little love very rustic, The bed in the room really comfy best night sleep ever.
1 nacht verbleven in februari 2024
Reactie van Prince Juneja op 25 feb 2024
Hello, thank you very much for your feedback, we will work on the concerns suggested by you. We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

4/10 – Matig

Mary

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Prince Juneja op 25 feb 2024
Hello, thank you very much for your feedback, We are sorry that you are not happy with the facilities at our place. We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

6/10 – Redelijk

Mark, Auckland

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Very tired and run down facility (For Sale hence why little maintenance done). Manager quite surly. Perhaps only interested in his Indian customers. Room itself was tidy & clean though terrible access to it. No parking by apartment. Had to walk past two units (less than a metre from front ranch sliders) to get to mine. Overall not a great experience
1 nacht verbleven in januari 2024
Reactie van Prince Juneja op 25 feb 2024
Hello, thank you very much for your feedback, we will work on the concerns suggested by you. We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

6/10 – Redelijk

Babu, Berwick

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Prince Juneja op 25 feb 2024
Hello, thank you very much for your feedback, We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

2/10 – Ontzettend slecht

Rachel, Watson

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There is no grandeur, spa or resort here. This place is shabby, run down, and neglected, and what's most disappointing is that we were duped into paying full price for our room (over $230 for 2 adults) because it was a long weekend and accommodation in Taupo was at a premium. We had booked a Family Studio (1 queen bed, 1 single bed) through Expedia, looked at the property photos and read the reviews available at that time (mid 2023) and were reasonably happy with what we saw - after all, we only needed one night's accommodation and only for sleeping as we were going to be out and about during the day. Reality on checking in was very different - the exterior is neglected (unmowed lawns, rubbish, holes in fences), and inside wasn't much better - I had to rehang the curtains so we could then close them and even then they're still not right (or matching), no guest information folder, poor TV reception (no Sky which would be expected for this price), cobwebs, chipped walls in the shower and a broken soap caddy, greasy bathroom floors, what looked like blood on the wall behind the toilet, the bathroom door handle wasn't fitted securely into the door, gaps between walls and skirting, the list goes on and on. If we weren't so tired, we would have demanded a refund and then turned around and driven all the way home instead. This place is absolutely not worth the price per night that is being asked, even on the cheapest website.
1 nacht verbleven in januari 2024
Reactie van Prince Juneja op 25 feb 2024
Hello, thank you very much for your feedback, we will work on the concerns suggested by you. We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the Chalet. Ample space and enjoyed the Spa option during our stay. Having 2 levels was great. Close to towncentre and activities.
1 nacht verbleven in januari 2024
Reactie van Prince Juneja op 25 feb 2024
Hello, thank you very much for your feedback, We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

6/10 – Redelijk

Miriam

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen
Very tired property. Nice location, but has seen better days. Very suprised at the poor condition as the photos looked quite nice. Studio room was average, but was reasonably clean, had very comfortable beds and crisp and clean towels and linen. Ok for the price but probably wouldn't stay here again....sorry!
1 nacht verbleven in januari 2024
Reactie van Prince Juneja op 25 feb 2024
Hello, thank you very much for your feedback, We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

2/10 – Ontzettend slecht

Angela

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was not as advertised, we didn't even stay there in end found alternative accommodation after check in. Very run down is not suitable especially for price range. Is a shabby run down cabin in muddy field not even close to being called a resort.
1 nacht verbleven in december 2023
Reactie van Prince Juneja op 25 feb 2024
Hello, thank you very much for your feedback, We are sorry that you are not happy with the facilities at our place. We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

2/10 – Ontzettend slecht

Katelin

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Prince Juneja op 25 feb 2024
Hello, thank you very much for your feedback, We are sorry that you are not happy with the facilities at our place. We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

6/10 – Redelijk

Stephen

Negatief: Staat van de accommodatie en faciliteiten
Nice location but seems to be going through renovation which was only half complete with full charge applied.
1 nacht verbleven in januari 2024
Reactie van Prince Juneja op 25 feb 2024
Hello, thank you very much for your feedback, We are sorry that you are not happy with the facilities at our place. We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

6/10 – Redelijk

Stephen

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
I found that the advertising photos were misleading It was very run down n delapperdated Microwave was missing the center piece that spins the glass plate to heat items properly
1 nacht verbleven in december 2023
Reactie van Prince Juneja op 25 feb 2024
Hello, thank you very much for your feedback, We are sorry that you are not happy with the facilities at our place. We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

6/10 – Redelijk

Aleksandar, Hampton Park

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Prince Juneja op 25 feb 2024
Hello, thank you very much for your feedback, We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

8/10 – Goed

Kath

1 nacht verbleven in december 2023
Reactie van Prince Juneja op 25 feb 2024
Hello, thank you very much for your feedback, We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

8/10 – Goed

Lupco

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen
Room was good but needed to be cleaned better. Lots of space. Was woken up every day by birds or loud guests. Walls must be paper thin. Internet was great.
Reactie van Prince Juneja op 25 feb 2024
Hello, thank you very much for your feedback, We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

2/10 – Ontzettend slecht

Dayle, Hamilton

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Netflix and soft bed are the only things the room had going for it. It was run down making it feel unclean and gross. Grounds are over grown, pool was GREEN and didn’t look safe to use plus locked. Restaurant sign out front but closed for 4ish years. This was not worth $200 a night and would not stay again
1 nacht verbleven in december 2023
Reactie van Prince Juneja op 25 feb 2024
Hello, thank you very much for your feedback, We are sorry that you are not happy with the facilities at our place. We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

2/10 – Ontzettend slecht

Glyn

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Believe the negative reviews. I could have asked the manager to have the old food scrubbed from the microwave, the mould bleached from the shower, or the bathroom electric sockets to be actually connected to the wall, but what's the point? There are dozens of comments about dirt, tatty furniture, mould, filthy paintwork, carpets & more; the manager has added copy-paste replies to them all & still nothing has improved. Looks like a derelict shanty town with overflowing bins, rusted scrap, a green slime pool, some huge rusty industrial building in the middle.... We used literally none of the unsanitary offerings & will be finding out how to make a report to the council that oversees health & safety. The only good thing about this place is the road out of it!
1 nacht verbleven in december 2023
Reactie van Prince Juneja op 25 feb 2024
Hello, thank you very much for your feedback, We are sorry that you are not happy with the facilities at our place. We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

2/10 – Ontzettend slecht

Rebecca

1 nacht verbleven in december 2023
Reactie van Prince Juneja op 25 feb 2024
Hello, thank you very much for your feedback, We are sorry that you are not happy with the facilities at our place. We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
The room was really rundown and the room hadn’t been cleaned, there was blood stains on the sheets and the front door didn’t open properly
1 nacht verbleven in december 2023
Reactie van Prince Juneja op 25 feb 2024
Hello, thank you very much for your feedback, We are sorry that you are not happy with the facilities at our place. We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

6/10 – Redelijk

Barend, Lower Hutt

1 nacht verbleven in december 2023
Reactie van Prince Juneja op 25 feb 2024
Hello, thank you very much for your feedback,We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

8/10 – Goed

Dhiraj

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Cleaning wise I would not recommend with kids. But overall nice stay.
1 nacht verbleven in december 2023
Reactie van Prince Juneja op 25 feb 2024
Hello, thank you very much for your feedback, We are sorry that you are not happy with the facilities at our place. We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

6/10 – Redelijk

Francie

1 nacht verbleven in december 2023
Reactie van Prince Juneja op 25 feb 2024
Hello, thank you very much for your feedback, We are sorry that you are not happy with the facilities at our place. We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service
Excellent value, my suite was quiet and clean. A new bed and bathroom. Sheets and linen plentiful and of good quality.The kitchenette came with everything needed for breakfast. Park was right outside my door. The renovations of this unique property are underway. It was like staying on a movie from Once Upon A Time in Hollywood. Spahn Ranch type of place. Best location as there are trails leading to the new and BEST Disc Golf Course right outside and up the cliff to Spa Park. Mountain bike trails lead away from the entrance road plus access to the walking trails along the Waikato.
1 nacht verbleven in december 2023
Reactie van Prince Juneja op 25 feb 2024
Hello, thank you very much for your feedback, We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

8/10 – Goed

Susanne

Reisde met partner
Positief: Personeel en service, voorzieningen
The Name of the Motel is maybe a bit awe-inspiring but don’t be uneasily when you’re arriving: the room was very clean as well as also the Bathroom. The Kitchen had everything you needed for a short stay and all was nice and clean. We stayed for two nights and we felt very safe and comfy.
2 nachten verbleven in december 2023
Reactie van Prince Juneja op 25 feb 2024
Hello, thank you very much for your feedback, We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

6/10 – Redelijk

Ben

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2023
Reactie van Prince Juneja op 25 feb 2024
Hello, thank you very much for your feedback, We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

6/10 – Redelijk

Rex

Zakenreiziger, Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
This property is "very" run down. Outside the grounds are unkempt with long grass. All buildings need a repaint. Inside the unit, an attempt had been made to upgrade with recently upgraded toilet, vanity, shower door and bed. However walls needed repainting. Ceretone in shower needs replacing as the coating is coming off leaving the backing exposed to water. Beds were comfortable.
1 nacht verbleven in december 2023
Reactie van Prince Juneja op 25 feb 2024
Hello, thank you very much for your feedback, We are sorry that you are not happy with the facilities at our place. We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

8/10 – Goed

Shaiju

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Prince Juneja op 25 feb 2024
Hello, thank you very much for your feedback, We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

2/10 – Ontzettend slecht

Sarah Mark

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Like: close proximity to the river and lovely walking track. Very quiet location, no road noise. Didn’t like: condition of the property was dreadful. Beyond “tired”, this place is exhausted!
1 nacht verbleven in december 2023
Reactie van Prince Juneja op 25 feb 2024
Hello, thank you very much for your feedback, We are sorry that you are not happy with the facilities at our place. We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

4/10 – Matig

ADOLFO

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property is in such a state of neglect that makes it for a very unpleasant stay. The pros for it, is the location, walking distance to the Waikato River and natural hot pools.
3 nachten verbleven in november 2023
Reactie van Prince Juneja op 25 feb 2024
Hello, thank you very much for your feedback, We are sorry that you are not happy with the facilities at our place. We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

8/10 – Goed

Jeff

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very quiet place!!!
1 nacht verbleven in november 2023
Reactie van Prince Juneja op 15 nov 2023
thanks for the feedback

10/10 – Uitstekend

Nancy

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms are very clean and great customer service
2 nachten verbleven in oktober 2023
Reactie van Prince Juneja op 13 nov 2023
Thank you very much for your review, we will try our best to make your stay comfortable in future.Regards,Prince Juneja

2/10 – Ontzettend slecht

Michael

Reisde met familie
Negatief: Personeel en service
We booked the wrong dates, our error fair cop but the dude that called was so angry? Very unnecessary. Not sure why he was so aggressive about it, they kept the money so they benefited from our error. Had to rebook but definitely not this crowd. Scary!
1 nacht verbleven in november 2023
Reactie van Prince Juneja op 9 nov 2023
Hello, thank you very much for your feedback, we will work on the concerns suggested by you. We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

6/10 – Redelijk

Irene

1 nacht verbleven in oktober 2023
Reactie van Prince Juneja op 20 nov 2023
Hello, thank you very much for your feedback, We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

4/10 – Matig

Sue

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The Entrance down to our room and pot holes as big as your head no dishwash liquid and the gardens Infront of the units need trimming badly
1 nacht verbleven in oktober 2023
Reactie van Prince Juneja op 31 okt 2023
Hello, thank you very much for your feedback, we will work on the concerns suggested by you. We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort

6/10 – Redelijk

Sue

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
We didn't have any knife's in the draw and the t v wouldn't work
1 nacht verbleven in oktober 2023
Reactie van Prince Juneja op 28 okt 2023
Hello, thank you very much for your feedback, we will work on the concerns suggested by you. We will try our best to make yours or upcoming other guest’s stay comfortable in future.Thanks Prince Juneja Manager Grandeur Resort