2/10
Property isn’t as advertised. Arrived and they couldn’t find our booking straight away. It’s the middle of winter with heavy snow on the mountains and the only heating in the room was a small fan heater, would not meet housing standards for any form of accommodation. Property isn’t maintained, room is dark and cold. We had just arrived from Ohakune and to walk into the room we knew it wasn’t going to be warm enough for the temperatures it gets down to at night. Motel refused refund, lost out on money when we had to book elsewhere due to not wanting to get sick. Bathroom is the size of a closet. Overpriced for what you get. Would not recommend. Might have to approach Ministry of Business to get the refund under the Consumers Guarantee Act at this point.
Rhys
1 nacht verbleven in juni 2025