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Beoordelingen van Wellesley on the Lake Taupo

3 out of 5
Wellesley on the Lake Taupo
100 Lake Terrace, Taupo, Waikato

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 182 van 984 beoordelingen" "
Gastenscore: 8 - Goed. 336 van 984 beoordelingen" "
Gastenscore: 6 - Redelijk. 274 van 984 beoordelingen" "
Gastenscore: 4 - Matig. 144 van 984 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 48 van 984 beoordelingen" "

7,6/10

Netheid

7,6/10

Personeel en service

5,6/10

Voorzieningen

6,6/10

Staat van de accommodatie en faciliteiten

Beoordelingen

8/10 – Goed

Wim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Charming hotel.
It is a good location to stay at, but walls are Very thin. This means lots of noise in the morning!!! Otherwise Very friendly staff, keen to answer all your questions. And they wooden finish gives it a Nice atmosphere :-)
3 nachten verbleven in december 2017

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We liked it because it was very near the lake. We disliked it because our bedroom was filthy. There was thick dust everywhere in our room. The back of the tv was disgusting. The air vent was filthy, the upturned lamp shade in the bedroom had whole families living in there. Even in the corridors there were swathes of dust. When we asked to move, the receptionist took us to another room this one the paint work was white and it was just as dirty, the receptionist didn't seemed bothered. She then told us to go to the Hilton their sister Hotel and so I phoned them and they were full. The receptionist then said well I can't help you, you better find another hotel. I expected our room rate to be refunded but they refuse to refund.
2 nachten verbleven in februari 2019

2/10 – Ontzettend slecht

Marg

Reisde met partner
Positief: Personeel en service
Negatief: Netheid
The property was in an excellent condition and had adequate parking. The Relieving Manager was very pleasant
1 nacht verbleven in april 2019

4/10 – Matig

Marion, Napier

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The position was good but there was no electric blanket, the restaurant was closed. Nowhere to place anything e.g cup, kettle, bathroom items and was locked out when returning from dining.
1 nacht verbleven in mei 2019

4/10 – Matig

CWB

Reisde met een groep
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Broken furniture, only one fan heater, place looked tired
1 nacht verbleven in mei 2019

4/10 – Matig

A.

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I rang to confirm reception would be there until 8pm. They had locked up and left before 7.20pm. Key was left however no wifi details or welcome info. Staff didnt sound professional on the phone always in a hurry. Room wasn't clean (found a hair in the bathroom draw) and all furnishings were very old and worn, bedding had all the inner from the duvet coming out everywhere. Paint job had been done without finishing tape - lots of paint where it shouldnt be making it look messy. Lastly, i received a phone call the following night, i thought it would be to apologise (as i had commented at checkout) however staff were asking if i was going to be checking in - for some reason they thought i had booked another night.. to be fair, this would have been ok if i was looking for a hostel, does have the basics.
1 nacht verbleven in mei 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was a handy location, warm clean room altho a little cramped for 3 people and luggage. I think the room could've been reconfigured to make more space. it was OK for 1 night tho.
1 nacht verbleven in april 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service
Great location, good price, a little small and due for an update.
1 nacht verbleven in mei 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2019

6/10 – Redelijk

Tee., OHAKUNE

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
apart from the pool and spa being filthy and very smelly and I think the staff slept in a bit the next morning we were there. Otherwise not to bad for what we payed for and only needed a bed for the night.
1 nacht verbleven in mei 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Great location on the lake. Room comfortable enough, but tap in handbasin broken, no soap in shower, and no teaspoons. No one at checkout early this morning to tell about these deficiencies.
1 nacht verbleven in mei 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
it was ok..nothing fansy about it but more convenient. i guess we got what we paid for.
2 nachten verbleven in mei 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Family room without the basics stocked. One pump bottle of soap in the bathroom acting as hand wash and shower wash. No other Only one plate supplied in the kitchen cabinet for a room that sleeps 5. Mould issue in the bathroom. A constant water unit running 24/7 next to our room making it noisy to sleep. No outside lighting up the path upstairs leading to our room.
1 nacht verbleven in mei 2019

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bed and hot shower. Well advertised meals, Happy hour for guest. No food no happy hour. Fair Trading Act ??? Only one staff member. Chef called in sick at 5.30pm. A complete lie. Neon light outside advertises breakfast, lunch and dinner. Menu board in foyer. What a farse A disappointment for Taupo
2 nachten verbleven in mei 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid
Great location close to lake and town. Old and in need of modernising. Mould in the bathroom etc
1 nacht verbleven in april 2019

6/10 – Redelijk

Nicholas

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2019

4/10 – Matig

Leo

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Upgrade the Wellesley
The owners have let The Wellesley deteriorate. On Friday and Saturday evenings, no bar service or meals. The relief manager said, 'the Chef had just, not turned up'. It is in a Prime position, has great potential, but needs significant TLC. The owners should be taken to task.
2 nachten verbleven in april 2019

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I stayed with my family and expected much better than we got. A wet floor by a leaky fridge that caused the room to STINK of wet carpet was really not what you want to walk in to and have to put up with after a long drive. It was an old, dated room that is in need of a touch up urgently. So much potential but misses the mark big time.
1 nacht verbleven in april 2019

6/10 – Redelijk

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Reisde met een groep
Negatief: Staat van de accommodatie en faciliteiten
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1 nacht verbleven in april 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Negatief: Voorzieningen
Great location,great price.clean. Lightning was terrible at night couldn’t see very dangerous.
3 nachten verbleven in april 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Negatief: Personeel en service
I liked the closeness of Wellesley to the shooping centre. I didnt like - I had to ask for extra towels and only two was provided. We only had one face cloth and one handtowel. No soap in shower only a pump soap for wash basin. No tea twoels in kitchen. No sparer blankets as it got very cold at night. Spa wasnt available and swimming pool was dirty.
1 nacht verbleven in april 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2019

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid
Location is good being close to the lake & restaurants. Cleanliness was not good, mould in shower & on shower curtain, & the spa pool smelt like swamp water
1 nacht verbleven in april 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service
Negatief: Netheid
Nice looking Hotel from the outside but the room was a little bit outdated and dirty
2 nachten verbleven in april 2019

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
value for money. Small room but comfortable. Staff helped us find a park, they were friendly and helpful. Despite being road front with a lake view it was quiet. The building is old and tired, but we were pleased to find it.
1 nacht verbleven in april 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger, Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Where to start. to start with booking dates were wrong. No confirmation call to ask if we were arriving or not. Person that served was very rude and abrupt. My advise never stay here again.
1 nacht verbleven in april 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Personeel en service
The room was VERY small. No fridge. To run the electric clock had to unplug the electric blanket. No restaurant although that was advertised
1 nacht verbleven in april 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to shops, close to lake, easy check in and easy check out, premises look nice
1 nacht verbleven in april 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What a grotty hotel! No lights on, in hallways, freezing cold only heating a dusty burning dirty heater. The fridge seal was broken & filled with dirt. The bathroom was so dirty the kids refused to shower, i only did so putting flannels down to stand on. Mold in the sealant, the fan chooked with dustbunnies, the floor dirty in bathroom & carpets not cleaned since laid. Not only marked & dusty with crumbs which were not ours. The single beds only had
1 nacht verbleven in april 2019

4/10 – Matig

Geverifieerde reiziger

1 nacht verbleven in april 2019

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The owner has no love of being a hotelier. While we expected rates to be hiked over Easter this was triple what we paid anywhere else and was the worst in terms of service, cleanliness and just run down amenities.
1 nacht verbleven in april 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Only issue we had with the property was that there was no cooking facilities at all so we had to eat out every day which can become rather expensive
3 nachten verbleven in april 2019

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in april 2019

6/10 – Redelijk

Geverifieerde reiziger

The room wasn't ready, no extra pillows ( had to ask for it, no teaspoons, no where to hang cloths). I would not come back or tell my friends. I had to ring 4 a iron and ironing board it took 2 days before someone showed me where it was. Not Happy!!!
4 nachten verbleven in april 2019

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Overall is good except the heater didn’t work on my second night stay and I was freezing all night.
2 nachten verbleven in april 2019

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
It was run down. My husband has banned me from choosing accommodations in the future.
1 nacht verbleven in april 2019

4/10 – Matig

troy

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Disappointing venue in Taupo
Hotel location is good with views of the lake - we chose one of the rooms with a lake view. Initial impression of the hotel as we walked in was not positive, fried food smells assuaged our senses even though the restaurant was closed. Restaurant was supposed to be open 7 days yet not open at all on Sunday nor for breakfast on Monday. Room left a lot to be desired, an effort had been made to refresh our room but the refresh did not extend to the bathroom, which had rotted through skirting boards allowing very cold air into the bathroom. Cleanliness was not a trait this hotel was aiming for. Room was cold with condensation on old single glazed windows. A small portable electric fan heater was in the room.
1 nacht verbleven in april 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid
The room we were in had a bit of character about it and had plenty of room
2 nachten verbleven in april 2019

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in april 2019

10/10 – Uitstekend

Sebastian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2019

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
It was a lovely location over looking the lake. Having on site restaurant/ bar was a plus.
2 nachten verbleven in maart 2019

8/10 – Goed

Adrian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place
Nice clean hotel cross from the lake
1 nacht verbleven in maart 2019

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Negatief: Personeel en service, voorzieningen
Location is convenient. Stayed here a few years ago with my family and enjoyed our stay and the amenities. Unfortunately it now seems to be under new management and condition of room (bed was supported by a brick, mould on silicone in shower), pool, spa (slimy feel to walls) and service (I felt I was inconveniencing them) has declined.
1 nacht verbleven in maart 2019

6/10 – Redelijk

Michelle, Papamoa, New Zealand

Reisde met partner
The location was fantastic - disappointed with having to pay for soap! No hand soap to wash your hands at all. Restaurant was ok however happy hour drinks were disappointing as the list in the room did not match what was available in the restaurant. Calamari was amazing but the fish n chips left a lot to be desired - decent size however fish was translucent (under cooked) The light bulb blew in the bathroom and no one was around to tell to have this fixed. Was one night that we stayed don't think I would stay again.
1 nacht verbleven in maart 2019

8/10 – Goed

Mike

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quiet stay
The motel was very quiet in central Taupo
1 nacht verbleven in maart 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Ruhige Lage gleich am See, Whirlpool. Ausreichende Parkplätze
2 nachten verbleven in maart 2019

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Ok if you just want a bed for the night but not spend any time in room
1 nacht verbleven in maart 2019