Voorkant van accommodatie

Beoordelingen van Jacob Samuel by Prima Hotel

Jacob Samuel by Prima Hotel
Dizengoff 197, Tel Aviv

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 108 van 163 beoordelingen" "
Gastenscore: 8 - Goed. 43 van 163 beoordelingen" "
Gastenscore: 6 - Redelijk. 4 van 163 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 163 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 163 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

8,4/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

4 nachten verbleven in december 2018
Reactie van Rachel op 1 jan 2019
Dear Anonymous, Thank you for your feedback. Best Regards, Rachel

10/10 – Uitstekend

G, netherlands

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Hotel on a very good location near all hot spots and bracht in Tel Aviv
4 nachten verbleven in oktober 2018
Reactie van Shir op 21 okt 2018
Dear Guest, thank you for your kind words. We hope to see you soon in the future. Best regards, Shir

8/10 – Goed

Raphael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The facility is beautiful. It's very European inside out. The only challenge I had was the construction across the street that bothered me. The service was amazing and they immediately offered to transfer me to their other property- Prima City that was really outstanding- my room was great, location was even closer to the beach and the service was really exceptional.
12 nachten verbleven in maart 2024
Reactie van Management Hotel op 25 mrt 2024
Dear Raphael,Thank you for the review. We are glad to hear that your relocation went well. We hope to have the chance to welcome you here once the tram constructions are completed.

10/10 – Uitstekend

Ethan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tel Aviv Gem
Everything about this hotel was exceptional. It was clean and stylish with new furnishings. Bed was large, comfortable and the room was fully equipped. Staff was friendly and attentive. Location was surrounded by shopping, dining, markets and cafes. 10 minute walk to beach.
2 nachten verbleven in december 2023
Reactie van Hotel's Management op 1 jan 2024
Dear EthanThank you for your positive feedback! We are delighted to hear that you enjoyed your stay and appreciate you taking the time to share your experience.

10/10 – Uitstekend

Caroline

1 nacht verbleven in november 2023
Reactie van Hotel's Team op 24 nov 2023
Thank yoy Caroline for rating our hotel and service.Hope to see you again soon,

10/10 – Uitstekend

Tobias

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice location
Very nice location, friendly and helpfull staff, clean rooms.
6 nachten verbleven in september 2023
Reactie van Yaniv op 8 okt 2023
Thank you Tobias for the kind reviewBest RegardsYaniv

8/10 – Goed

Bruce

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very cute hotel with friendly staff.
1 nacht verbleven in oktober 2023
Reactie van Yaniv op 5 okt 2023
Thank you Bruce for the kind reviewBest RegardsYaniv

2/10 – Ontzettend slecht

David

We had to switch rooms twice because there was dust on the vents and then the second room we wanted to take a shower and there was mold in the shower
1 nacht verbleven in september 2023
Reactie van Yaniv op 20 sep 2023
Thank you David for the review, we offered solutions for the second room but the offers were rejected to handle them. Best RegardsYaniv

8/10 – Goed

Ira

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I wanted to give a 5 star review and express how wonderful my stay was here but I can't. From being skipped for maid service (no it was not Shabbat) to the elevator not functioning to having no one at the front desk, it was just not a five star experience. I would definietly stay here again for convenience, location and local conveniences but I will lower my expectations.
3 nachten verbleven in augustus 2023
Reactie van Yaniv op 4 sep 2023
Dear Ira,Thank you for your review, we will review your comment regarding the room cleaning, we clean the rooms everyday and if by mistake we skipped your room i want to apologize. regarding the elevator unfortunately there was technical issue that was fixed. The front desk is occupied 24/7. best regards Yaniv

10/10 – Uitstekend

Nisso

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and wonderful service
2 nachten verbleven in augustus 2023
Reactie van Yaniv op 31 aug 2023
Thank you very much for the kind reviewGlad you enjoyed your stay.Hope to see you back again.Best regardsYaniv

10/10 – Uitstekend

Sofia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing
I had an amazing time at the Jacob Samuel hotel. The location is superb. You are close to the beach, cool bars and restaurants and shopping. If you wish to take the train to Jerusalem you can take a 30 minute walk to the nearest station or a short cab ride. I got a fabulous room and the staff is so friendly and helpful. I have nothing bad to say about the hotel. I will definitely book a room there for any future visits to Tel Aviv!!
9 nachten verbleven in augustus 2023
Reactie van Yaniv op 31 aug 2023
Thank you Sofia for the kind review, we are so happy you enjoyed your stay in our hotel and in Tel Aviv.We will be happy to see you backBest RegardsYaniv

4/10 – Matig

Avraham

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No t clean and fresh. Elevator didn't work, we climbed 6 floors in a dirty stairways space. Poor compare to other places in Tel Aviv, at this price
2 nachten verbleven in augustus 2023
Reactie van Yaniv op 20 aug 2023
Thank you for the review, as you got upgraded to Studio Terrace the room is located on the 6th floor, unfortunately, there was a technical issue with the elevator that was fixed right in the morning. i am sorry it was uncomfortable to climb 6 floors. Best regardsYaniv

10/10 – Uitstekend

harry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in augustus 2023
Reactie van Yaniv op 13 aug 2023
Thank for the review

10/10 – Uitstekend

Alice

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good spot to stay
Lovely staff, hotel was in a great location and we got a good nights sleep! Restaurant was always busy but we didn’t get a chance to try
3 nachten verbleven in augustus 2023
Reactie van Svetlana op 9 aug 2023
Than you very much, Alice, for your kind review. It was a pleasure to host you, we are looking forward to see you back!Best, Svetlana

10/10 – Uitstekend

Eric

4 nachten verbleven in juli 2023
Reactie van Svetlana op 9 aug 2023
Thank you very much for your review, Eric! We will be very glad to see you back at Jacob Samuel.Best, Svetlana

10/10 – Uitstekend

Ronald G

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I had a wonderful stay here. Gilad & Dave we’re both very helpful and accommodating with my stay. I arrived early the first day Gilad was able to get me into the room earlier, which helped me. Others helped too and I would come back and definitely stay again. I loved Israel so much I may be back sooner than later. Sincerely, Ron Harris
7 nachten verbleven in juni 2023
Reactie van Yaniv op 20 jun 2023
Thank you Ron for the kind words, glad you enjoy your stay and that the staff was helpful.Of course if we have available room early morning we always happy to provide it.Hope to see you soonBest RegardsYaniv

10/10 – Uitstekend

Steve

2 nachten verbleven in juni 2023
Reactie van Yaniv op 20 jun 2023
Thank you very much Steve for the reviewBest RegardsYaniv

10/10 – Uitstekend

Amit

7 nachten verbleven in juni 2023
Reactie van Yaniv op 12 jul 2023
Thank you for the kind review

10/10 – Uitstekend

MICHELLE

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was my second time in this hotel, very well located in the city centre. Everything can be done on foot. The rooms with balcony are comfortable and very modern. I sincerely recommend this hotel!
7 nachten verbleven in juni 2023
Reactie van Yaniv op 18 jun 2023
Thank you Michelle for your kind review,Hope to see you backYaniv

10/10 – Uitstekend

Ilya

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Small but very nice hotel. No reception area. Breakfast in a restaurant around a corner. Very friendly staff!
6 nachten verbleven in juni 2023
Reactie van Yaniv op 13 jun 2023
Thank you for the great reviewBest regardsYaniv

10/10 – Uitstekend

Mark

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great property. Location is amazing and service is great!
4 nachten verbleven in mei 2023
Reactie van Yaniv op 22 mei 2023
Thank you Mark for the reviewIt is much appreciated Best RegardsYaniv

10/10 – Uitstekend

Monika

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Jacob hotel
The hotel was lovely and in a very good location. The staff were very helpful. One thing we struggled with was the street noise as everyone likes to honk their horn or you hear sirens a lot, however I’m sure most hotels have the same issue. Lots of bars and restaurants nearby and only a short walk to the beach.
7 nachten verbleven in mei 2023
Reactie van Yaniv op 15 mei 2023
Thank you Monika for your reviewit is much appreciated, hope to see you backBest regardsYaniv

10/10 – Uitstekend

Daniel

6 nachten verbleven in april 2023
Reactie van Yaniv op 28 mei 2023
Thank you very much for the review

8/10 – Goed

Antoine

4 nachten verbleven in maart 2023
Reactie van Svetlana op 28 apr 2023
Thank you so much, Antoine, for a good review! Please tell us if we could improve something to make it a 10.Svetlana, Jacob Samuel

10/10 – Uitstekend

JULIO, CLIFTON

Positief: Personeel en service, staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2023
Reactie van Yaniv op 16 mei 2023
Thank you very much for the reviewBest regardsYaniv

10/10 – Uitstekend

Justyna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfort and convenience.
3 nachten verbleven in april 2023
Reactie van Svetlana op 22 apr 2023
Thank you, Justina, for the review. Guest experience is our fundamental priority. Hope you are doing well and hope to see you soon back at our hotel!Svetlana, Jacob Samuel

8/10 – Goed

Lucas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Das Personal ist sehr aufmerksam und die Lage ist Top. Das Hotel an sich ist etwas klein (Keine Lobby), die Bar und das Restaurant gehören nicht zum Hotel, man ist aber immer willkommen. Das Frühstück ist ausser Haus in einem der zwei Strassenkaffees 10m vom Hotel. Es ist gut jedoch etwas spartanisch, wer mehr will zahlt extra. An europäsche Standarts kommt es nicht ganz heran, für Tel Aviv jedoch ein gutes Hotel und verhältnismässig sehr sauber.
6 nachten verbleven in april 2023
Reactie van Yaniv op 14 apr 2023
Thank you Lucas for your reviewBest regardsYaniv

8/10 – Goed

Andrea

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very quaint hotel in a very walkable area
1 nacht verbleven in april 2023
Reactie van Yaniv op 14 apr 2023
Thank you Andrea for your kind reviewBest regardsYaniv

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location. Great Boutique rooms. Great service!
Reactie van Yaniv op 28 mrt 2023
Thank you James for the review. It is much appreciatedBest regards Yaniv

10/10 – Uitstekend

Harry

Zakenreiziger
Positief: Personeel en service
Great service
Didn't manage to stay at hotel due to a cancelled flight. The hotel were super helpful, friendly and quick in responding to the changing situation.
3 nachten verbleven in maart 2023
Reactie van Yaniv op 20 mrt 2023
Thank you Harry for the review, sorry you weren't able to stay in our hotel, hope to see you next timeBest regardsYaniv

10/10 – Uitstekend

Brian

1 nacht verbleven in maart 2023
Reactie van Yaniv op 28 mrt 2023
Thank you very much

8/10 – Goed

Robin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hotel, good value
My stay was lovely. Helpful staff, great location. But outside construction was noisy even at night.
2 nachten verbleven in februari 2023
Reactie van Yaniv op 6 feb 2023
Thank you Robin for your reviewGlad you enjoyed the staff and the hotel locationI am sorry regarding the construction, it is something that we can't control , city never tell us when the plan to work at night. best regards, Yaniv

10/10 – Uitstekend

Rachel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2023
Reactie van Yaniv op 10 jan 2023
Thank you Rachel for the great reviewhope to see you backBest RegardsYaniv

10/10 – Uitstekend

Sean

10/10 – Uitstekend

Daniel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms very clean, very good service.
Reactie van Yaniv op 26 dec 2022
Hi Daniel, Thank you for the kind reviewIt was pleasure hosting youAnd are expecting to see you backBest regardsYaniv

10/10 – Uitstekend

Pazi

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great room, great location, amazing staff
5 nachten verbleven in december 2022
Reactie van Svetlana op 14 dec 2022
Thank you so much, Pazi, for the review. They are very valuable and important to us. We were glad to have you in our hotel and we will hope to see you back!Svetlana, Jacob Samuel.

10/10 – Uitstekend

Cornelius

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My family and I only stayed for one night, however it was a great experience.
1 nacht verbleven in september 2022
Reactie van Yaniv op 29 sep 2022
Thank You for your kind review, glad we made your experience great even if it was only 1 Night, hope to see you back for more nights, best regards, Yaniv

10/10 – Uitstekend

Ellen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was lovely. Beautiful decor. The location was amazing. Close to restaurants shopping and people watching. As well as near the beach. The staff were very helpful and accommodating.
3 nachten verbleven in september 2022
Reactie van Yaniv op 16 sep 2022
Dear Ellen, Thank you for your kind review, i am glad you were able to enjoy your stay with us.Hope to see you backBest regardsYaniv

10/10 – Uitstekend

Rotem

1 nacht verbleven in augustus 2022
Reactie van Yaniv op 30 aug 2022
Thank you rotem for your kind review,Best regards Yaniv

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2022

10/10 – Uitstekend

Avraham

1 nacht verbleven in juni 2022
Reactie van Yaniv op 8 jun 2022
Dear Avraham, thank you for your kind review, glad you enjoyed your stay in our hotel and hope to see you back. Kind Regards Yaniv

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A charming hotel in North Tel Aviv
An excellent boutique style hotel in the charming neighborhood at Ditzengoff and Arlozorov Streets Staff was highly attentive and helpful.
4 nachten verbleven in mei 2022
Reactie van Yaniv op 12 jun 2022
Thank you very much for your review, we always try to give our guests the best experience, and we are here for their service. Hope to see you back among our guests. Kind Regards Yaniv

10/10 – Uitstekend

Danny

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2022
Reactie van Yaniv op 30 apr 2022
Dear Danny, Thank you very much for your review. hope to see you again between our guests. Yaniv

10/10 – Uitstekend

Leigh

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel, great location, great staff
We had a wonderful one night stay at the Jacob Sameul. We arrvied on a red eye flight and were able to store our luggage and have a cup a tea and quick rest before we went out for the morning while we waited for our room. We were able to check in early and that was so helpful as we'd been up for a long time. We really got the sense that the staff understood this and worked to get us in as soon as possible. The room itself was just beautiful and clean. The bathroom glass door and the brass shower head could have used some extra attention and the air conditioning wasn't working when we arrived but it was very quickly fixed but the staff. There is a busy restaurant on the ground floor of the hotel and does detract a bit from a calm hotel lobby, but otherwise, I understand it's a top restuarant in Tel Aviv. The hotel is in a superb location and if you're new to the area, this is a great place to start. We loved our stay, would certainly stay again and have already recommended The Jacob Samuel to a friend who will be traveling to Tel Aviv soon.
1 nacht verbleven in maart 2022
Reactie van Yaniv op 18 apr 2022
Thank you so much for your review, we so happy that you enjoyed your stay in our hotel and thank you for recommending . we will be happy to see you again between our guests. Yaniv

4/10 – Matig

Michal

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
I HAVE STAYED IN THIS HOTEL IN THE PAST AND ENJOYED IT BUT THIS TIME AROUND I HAD A VERY ANNOYING STAY . THERE WAS ONLY ONE PERSON HELPING ALL THE GUEST AND EVERYTHING TOOK FOREVER. IT TOOK OVER AN HOUR TO CHECK IN WHEN I GOT TO MY ROOM THE TV DID NOT WORK AT ALL ,I ASKED TO BE TRANSFERRED TO A ROOM WITH A WORKING TV AND IT TOOK ANOTHER 3 HOURS UNTIL I WAS FINELY IN MY NEW ROOM . THE TV IN THIS ROOM WAS ALSO NOT WORKING PROPERLY . MOST OF THE CHANNELS DID NOT WORK .THE PERSON BEHIND THE COUNTER WAS NICE BUT HE HAD SO MUCH GOING ON THAT HE COULD NOT TAKE CARE OF ALL GUESTS COMPLAINS AS WELLAS CHECK INS. iI WAS NOT THE ONLY FRUSTRATED GUEST .
1 nacht verbleven in maart 2022
Reactie van Yaniv op 18 apr 2022
I am sorry you had a bad stay in our hotel, i can assure you that we do our best to provide a good service and that is the most important thing for us that our guests will get the full attention . Yaniv

10/10 – Uitstekend

SHIMON

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location Amazing room Good staff
1 nacht verbleven in februari 2022
Reactie van Doron, Jacob-Samuel hotel op 17 mrt 2022
Dear Shimon, thank you very much! Doron, Jacob-Samuel hotel

10/10 – Uitstekend

MICHAL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2021
Reactie van Rina op 1 nov 2021
Thank you, Michal, for your review! we hope to host you again soon!

10/10 – Uitstekend

Yifat

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2021
Reactie van Rina op 1 nov 2021
Yifat, thank you for your review! we hope to host you again soon!

10/10 – Uitstekend

Naama Vered

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2021
Reactie van Rina op 1 nov 2021
Naama, thank you for your review! we hope to host you again soon!

10/10 – Uitstekend

Adi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2021
Reactie van Isaac S op 24 sep 2021
Thank you for your review! we are happy you had fun!