Een seizoensgebonden buitenzwembad, parasols voor strand/zwembad
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Beoordelingen van The Setai Tel Aviv, a Member of the leading hotels of the world

The Setai Tel Aviv, a Member of the leading hotels of the world
22 Raziel David St., Tel Aviv

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 270 van 383 beoordelingen" "
Gastenscore: 8 - Goed. 66 van 383 beoordelingen" "
Gastenscore: 6 - Redelijk. 24 van 383 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 383 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 383 beoordelingen" "

9,4/10

Netheid

9,0/10

Personeel en service

9,2/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Uitstekend maar vermijd kamer 217 die gelegen is boven de laadkade en de nachtleveringen zorgen hoor geluidsoverlast!
4 nachten verbleven in oktober 2019
Reactie van shir op 4 nov 2019
Beste gast, Bedankt voor de hoge score. Ik ben blij dat het overal verblijf was goed. Sorry voor het geluidoverlast!. Groet, Shir Ston Guest relation manager

10/10 – Uitstekend

Corinne

1 nacht verbleven in september 2023

10/10 – Uitstekend

karen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Très belle expérience, très bon service dans l’hôtel.
2 nachten verbleven in september 2023

10/10 – Uitstekend

Olga

5 nachten verbleven in augustus 2023

10/10 – Uitstekend

denis

2 nachten verbleven in september 2023

8/10 – Goed

Barbara

1 nacht verbleven in augustus 2023

8/10 – Goed

Yvonne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location / great spa services. Pricey food options.
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Andrea

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van Rachel op 28 aug 2023
Dear Andrea,Thank you very much for your high rated feedback. We are glad you enjoyed your stay, and hope to see you again with us in the future. Sincerely, Rachel, Guest Relations Manager.

4/10 – Matig

Yeimy

Reisde met partner
Negatief: Personeel en service, voorzieningen
We are looking for this property since it is facing the sea, as well as the gym; upon arrival it is difficult to find the parking lot since if you have a car you have to leave your suitcases in the lobby and from there move until you find the place; there is no signage that says hotel parking; there is no valet parking; confusing, at check-in there was no possibility of room upgrade; We went to the hotel bar in the area overlooking the sea for a beautiful sunset; good brunch in the restaurant. The room with the necessary; regarding the bathroom, it had a water outlet in the shower, we flooded each time we bathed, we had dinner in the restaurant on the first floor, the place was very nice and the food was good, the day of check-out we asked for one more hour and the only answer was IMPOSSIBLE, don't even let us see the option in order 70/30 we won't be back there are better options at this price
2 nachten verbleven in augustus 2023
Reactie van Rachel op 23 aug 2023
Dear GuestThank you for your feedback. At Setai Tel Aviv, the staff and management do our very best in order that you, our dear guests, will enjoy a pleasant and enjoyable stay. We took your comments to our attention and I apologize if you had any inconvenience in during your stay.Sincerely, Rachel, Guest Relations Manager.

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in augustus 2023
Reactie van Rachel op 22 aug 2023
Thank you Josephfor the high rating.Hope to see you again in The Setai TLVRachel-Guests Relations Manager

6/10 – Redelijk

Rosana

Positief: Netheid, staat van de accommodatie en faciliteiten
No geral bom
Café da manhã muito bom Boa limpeza ,bom atendimento. O banheiro é bem pequeno,e o acionamento para escurecer ou clarear parede banho/quarto sem funcionar.Garrafa de vinho privilégio gold gratuita não foi oferecida
3 nachten verbleven in augustus 2023
Reactie van Rachel op 22 aug 2023
Dear Ms RosanaThank you for your feedback. At Setai Tel Aviv, the staff and management do our very best in order that you, our dear guests, will enjoy a pleasant and enjoyable stay. We took your comments to our attention and I apologize if you had any inconvenience in during your stay.Sincerely, Rachel, Guest Relations Manager.

2/10 – Ontzettend slecht

Usher

1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Arnaud

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Très bel hôtel, très bien situé
Très bel hôtel, très bien situé. La piscine est magnifique. Le petit déjeuner très complet. Nous avons eu la chance d’être surclassé grâce a notre statut Gold Hôtels.com. Le personnel a vraiment été à l’écoute et très agréable. Parking sous l’hôtel au tarif très raisonnable vu la situation de l’hôtel.
2 nachten verbleven in augustus 2023
Reactie van Rachel op 12 aug 2023
Dear Mr ArnaudThank you for your warm words,we are happy to know you have enjoyed your stay. Hope to see you again.Guests Relations Manager

10/10 – Uitstekend

Jenny

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great historical location. Much more character that staying in Tel Aviv or Herzelia.
2 nachten verbleven in juli 2023
Reactie van Rachel op 12 aug 2023
Dear Jenny1.Thank you very much for your wonderful feedback. We are glad you enjoyed your stay, and hope to see you again with us in the future. Sincerely, Rachel Manor, Guest Relations Manager.

10/10 – Uitstekend

Gary

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property with alot of history. Rooms were beautifully presented. Large and sensational view. Well located but on the Jaffa side not close to Allenby but still great loaction. Staff were fantatstic and would def stay again.
4 nachten verbleven in juli 2023
Reactie van Rachel op 30 jul 2023
Dear GuestThank you very much for your wonderful feedback. We are glad you enjoyed your stay, and hope to see you again with us in the future. Sincerely, Rachel Manor, Guest Relations Manager.

10/10 – Uitstekend

Gary

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ser ice was incredible. Staff are amazing. Hotel is impeccable. Really 10/10. Thank you for being so attentive.
3 nachten verbleven in juli 2023
Reactie van Rachel op 12 aug 2023
1.Thank you very much for your wonderful feedback. We are glad you enjoyed your stay, and hope to see you again with us in the future. Sincerely, Rachel Manor, Guest Relations Manager.

10/10 – Uitstekend

Galit

1 nacht verbleven in juli 2023
Reactie van Rachel op 12 aug 2023
Dear Galit,Thank you very much for your wonderful feedback. We are glad you enjoyed your stay, and hope to see you again with us in the future. Sincerely, Rachel Manor, Guest Relations Manager.

10/10 – Uitstekend

Patricia

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Muy limpio y comodo
2 nachten verbleven in juli 2023
Reactie van Rachel-Guesst Relations op 18 jul 2023
Thank You Patriciafor your kind wordsHope to see you again

8/10 – Goed

Brodi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful hotel, excellent location
The Setai is conveniently located in old town Jaffa right on the beach. It’s a beautiful hotel with history and amazing architecture. The food was great and the bartenders Victoria and Hanna were brilliant. Our only compliant is with the concierge. There was confusion that turned to hostility. And now we have a concierge in Jerusalem to compare them too and I’d rate Setai zero in this area.
4 nachten verbleven in juni 2023
Reactie van Rachel op 26 jun 2023
1.Thank you for your kind comments. It pleases us to learn that you enjoyed your stay. I apologize if you had any inconvenience in the matter of the concierge. We hope to have the pleasure of hosting you again in the near future. Sincerely, Rachel, Guests Relation Manager

10/10 – Uitstekend

liroy

1 nacht verbleven in juni 2023
Reactie van Rachel op 18 jul 2023
Thank you Liroy for your high ratingHope to see you again.RachelGuests Relations

10/10 – Uitstekend

Victor

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
vh
perfect
1 nacht verbleven in mei 2023
Reactie van Rachel op 28 mei 2023
Dear VictorThank you so much for the high ratingIt was our pleasure to host you in The Setai Hotel TLVRachelGuests Relations

10/10 – Uitstekend

Lee

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2023
Reactie van Rachel op 28 mei 2023
Dear LeeThank You for the high ratingHope to see you again in our hotelRachelGuests Relations

2/10 – Ontzettend slecht

alon

1 nacht verbleven in mei 2023
Reactie van Rachel op 28 mei 2023
Dear AlonThank You for taking time to commentSorry you were not 100% happy with your stay.Rachel Guests Relations

10/10 – Uitstekend

Orly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything from the rooms to the service was amazing!!!
2 nachten verbleven in april 2023
Reactie van Rachel op 17 apr 2023
Dear OrlyThank you for the feedbackIt was our pleasure to host youRachelGuests Relations

10/10 – Uitstekend

James

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The architecture and design of the hotel property/ building is very well appointed. The staff was very friendly, especially Alex Amram Arfi Director of Rooms and Quality was simply excellent.
8 nachten verbleven in april 2023
Reactie van Guests Relations op 17 apr 2023
Dear JamesThank you for your feedbackIt was our pleasure to host youHope to see you again.Rachel

8/10 – Goed

Ryan

3 nachten verbleven in maart 2023
Reactie van Gustavo Scuppa op 13 apr 2023
Dear Ryan ,Thank you for choosing Setai Tel AvivI’m happy to read you have enjoyed your stay.Looking forward to hosting you soon again

10/10 – Uitstekend

Dora

4 nachten verbleven in maart 2023
Reactie van Gustavo scuppa op 13 apr 2023
Dear Dora ,Thank you very much for choosing Setai Tel AvivWhat a pleasure to read this perfect review It has been a pleasure hosting you with usLooking forward to seeing you soon again among our guests

10/10 – Uitstekend

Rosana

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing!!
2 nachten verbleven in februari 2023
Reactie van Rachel op 3 mrt 2023
Dear RosansThank You for the the high markWe are happy to know you had enjoyed in the hotel.RachelGuest Relation

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2023
Reactie van RACHEL op 26 feb 2023
Dear guestThank you for the high markHope you will visit us againRachelGuests Relations

10/10 – Uitstekend

Shiying

1 nacht verbleven in februari 2023
Reactie van The Setai Tel-Aviv Reception op 27 feb 2023
Dear Shiying,We are pleased to see that you enjoyed your stay with us! We hope to host you on our property again. Best regards,

4/10 – Matig

Renee

Reisde met partner
Negatief: Personeel en service, voorzieningen
Would not stay here again
2 nachten verbleven in februari 2023
Reactie van Guest Relation Team op 19 feb 2023
Dears Mrs Kauffman, Thanks for your visit with your family. We are sorry for the inconvenience during your stay. Our signature Israeli buffet breakfast is open every day and we do offer as well continental breakfast upon request. We hope to have the pleasure welcoming you again and provide you an unforgettable experience.Thanks for your understanding.Best regards,

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid
2 nachten verbleven in januari 2023
Reactie van The Setai Tel-Aviv Guest Relation Team op 7 feb 2023
Good afternoon, Thanks for visiting the Setai Tel Aviv. We hope to welcome you back and provide a fabulous experience.Best regards,

10/10 – Uitstekend

Bruce

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Hotel
Great stay with beautiful views. The breakfast buffet was outstanding
1 nacht verbleven in januari 2023
Reactie van The Setai Tel-Aviv Reception op 30 jan 2023
Dear Bruce, Thank you for the positive review. We are happy to hear you enjoyed our hotel, and we would love to host you again soon!Best regards,

10/10 – Uitstekend

Monica

6 nachten verbleven in januari 2023
Reactie van The Setai Tel-Aviv Reception op 30 jan 2023
Dear Monica, Thank you for the high rating! We are happy to know you enjoyed your stay with us, and we are looking forward to hosting you on our property again in the future.Best regards,

6/10 – Redelijk

Thomas

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not worth the money
Hotel was OK, location was great but very expensive for what you got. A tiny room no view and it had a very strong incense smell.
1 nacht verbleven in januari 2023
Reactie van Rachel op 31 jan 2023
Dear Mr ThomasThank you for the feedbackWe are sorry that your stay was not perfect for you.View and size is a factor of what category of room you have ordered. Please do not hesitate to call me for next time so I can take a special care of your booking.RachelGuest relation manager

10/10 – Uitstekend

Sabrina, Atlanta

10/10 – Uitstekend

yusef

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice building
1 nacht verbleven in december 2022
Reactie van Rachel op 24 dec 2022
Dear Mr YusefThank You for your nice feedbackHope to see you again at The Setai Hotel Tel Aviv.RachelGuests relations manager.

10/10 – Uitstekend

MILTON

3 nachten verbleven in september 2022
Reactie van Rachel- Guests Relations Mamager op 24 dec 2022
Dear Mr MiltonThank You for the high ratingHope to see you again as one of our guests.

8/10 – Goed

Carol

2 nachten verbleven in juni 2022
Reactie van G.R manager op 8 dec 2022
Dear Carol,Thank you for the high rating Looking forward to host you again in the near future.Kind regards

10/10 – Uitstekend

Alerice

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff. Naomi and Yosef were top notch. They did everything to make our stay great. Naomi was so great with helping us get a room with a double bed at the last minute. When we needed help with a privacy issue in our room. Yosef was very helpful in getting it taken care of. Awesome place to stay,
6 nachten verbleven in november 2022
Reactie van G.R manager op 7 dec 2022
Thank you for the high rating.Looking forward to host you again in the near future.Kind regards

10/10 – Uitstekend

Stuart

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
location location location
Reactie van Rachel op 8 nov 2022
Dear Mr StuartThank you for your wonderful comments. It pleases us to learn that you enjoyed your stay with us. Your positive feedback has been passed on to the entire hotel's staff. We look forward to host you again in the near future. Sincerely, Rachel Manor, Guest Relations Manager.

10/10 – Uitstekend

Joanne, Bronxville

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Setai Tel Aviv is a beautiful historic hotel that has been renovated to preserve its history while offering beautiful, modern spaces to guests. It’s conveniently located for walking to restaurants in Jaffa, Florentin and Neve Tzedek. The staff are professional and go out of their way to provide excellent service on every dimension. We relied heavily on Elizabeth in the concierge to help us with excursions with private guides and she went out of her way to help us. Our stay at The Setai was amazing!
7 nachten verbleven in oktober 2022
Reactie van Rachel op 31 okt 2022
Dear JoanneThank you for your wonderful comments concerning your recent stay with us. I am glad that you enjoyed your stay and was very pleased by the high level of service received by our staff. We hope to host you again with us. Sincerely, Rachel Manor, Guest Relations Manager

10/10 – Uitstekend

Jim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2022
Reactie van Gustavo Scuppa op 25 okt 2022
Dear Jim,Thank you very much for your feedback.Looking forward to hosting you again.Best regards,Gustavo ScuppaDuty Manager

10/10 – Uitstekend

Juan, ROCHESTER

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was in great condition and all of the staff was extremely friendly. Elizabeth the concierge was amazing and really made a good stay into a great one. We will definitely come back.
3 nachten verbleven in september 2022
Reactie van Gustavo Scuppa op 25 okt 2022
Dear Juan,Many thanks for the review and the compliments.I am happy to read you have enjoyed your stay with us.Looking forward to hosting you soon again.Best regards,Gustavo ScuppaDuty Manager

10/10 – Uitstekend

Tobias

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr gutes Hotel mit spitzen Service in toller Lage.
7 nachten verbleven in september 2022
Reactie van Gustavo Scuppa op 25 okt 2022
Dear Tobias,Thank you very much for the perfect review.Looking forward to hosting you soon again.Truly yours,Gustavo ScuppaDuty Manager

10/10 – Uitstekend

CHRISTINE

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Such a beautiful hotel with all the right amenities! The bar and sushi restaurant was great, the breakfast buffet and service was wonderful, the music in the garden on Tues night was perfect, the pool was stunning…the list goes on and on. The one thing that stands out the most, however, was the exceptional customer service! The front desk and concierge are beyond kind and helpful along with the entire hotel staff. Alex (manager), Rachel (front desk), Elizabeth (concierge), Vincent (valet), Maya (hostess) and Ziad (breakfast dining and outdoor bar) made me feel extra special and went above and beyond to make sure I had an amazing stay, which I did. I didn’t want to leave. I HIGHLY recommend this hotel and give it 10/10!
2 nachten verbleven in september 2022
Reactie van Gustavo Scuppa op 25 okt 2022
Dear Christine,Thank you very much for the staff compliments! Appreciate it.I am very happy to read you have enjoyed your stay with us.Looking forward to hosting you soon again.Best regards,Gustavo ScuppaDuty Manager

10/10 – Uitstekend

Rafi

2 nachten verbleven in september 2022
Reactie van Gustavo Scuppa op 25 okt 2022
Dear Rafi,Thank you very much for the feedback.I am glad to read you have had a nice stay with us.Looking forward to hosting you soon again.Truly yours,Gustavo ScuppaDuty Manager

6/10 – Redelijk

Jonathan

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Melissa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect
3 nachten verbleven in augustus 2022

10/10 – Uitstekend

Philippe

1 nacht verbleven in augustus 2022