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Beoordelingen van The Peaks Resort and Spa

4 out of 5
The Peaks Resort and Spa
136 Country Club Drive, Telluride, CO

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 519 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 263 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 140 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 57 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 22 van 1001 beoordelingen" "

9,0/10

Netheid

8,6/10

Personeel en service

8,6/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Susan

Positief: Netheid, staat van de accommodatie en faciliteiten
6 nachten verbleven in maart 2024

10/10 – Uitstekend

Paula

2 nachten verbleven in maart 2024

10/10 – Uitstekend

Tim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place
2 nachten verbleven in maart 2024
Reactie van Director of Front Office op 16 mrt 2024
We are delighted to hear you enjoyed your stay. Thank you for staying with us!

10/10 – Uitstekend

Janny

4 nachten verbleven in januari 2024
Reactie van Director of Front Office op 27 jan 2024
We appreciate your feedback, thank you for staying with us!

8/10 – Goed

Sandeep, Paradise Valley

2 nachten verbleven in januari 2024
Reactie van Director of Front Office op 15 feb 2024
Thank you for sharing your feedback. We can't wait to host you again!

10/10 – Uitstekend

Justin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Luxurious option for families
Everything about The Peaks is five star. All staff were willing jump in to help regardless of their title. The rooms were pristine and the housekeeping staff were exceptional given all our ski gear spread out everywhere in the room. The pool facility is also exceptional. The ski valet is top notch. Plan on extra cash for tipping. My only gripe is that the ski in is easy, but the ski out requires you to ski down to the learning area to then take a lift up to the main base area. My entire family loved our stay.
3 nachten verbleven in december 2023
Reactie van Director of Front Office op 27 jan 2024
Thank you for your review of The Peaks Resort & Spa! We appreciate your feedback on our amazing staff and hotel amenities. We are delighted to hear your stay went great, we look forward to host you again.

8/10 – Goed

Tyler

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Director of Front Office op 20 dec 2023
Thank you for staying with us, we appreciate your feedback!

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The setting, the restaurant and the staff are excellent. The spa was a little disappointing as it was short staffed so we could not get the treatments we wanted.
4 nachten verbleven in november 2023
Reactie van Director of Front Office op 28 nov 2023
We are delighted to hear you enjoyed our restaurant Altezza. We apologize if the Spa portion caused any inconveniences during your stay and appreciate your feedback!

6/10 – Redelijk

Emily

1 nacht verbleven in oktober 2023
Reactie van Director of Front Office op 28 nov 2023
We appreciate your feedback. Thank you for staying with us!

8/10 – Goed

Lindsay

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van Director of Front Office op 28 nov 2023
Thank you for staying with us! We hope to see you again in the future.

10/10 – Uitstekend

Suzanne

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love this place. Top notch.
2 nachten verbleven in oktober 2023
Reactie van Director of Front Office op 19 okt 2023
Thank you for staying with us! We appreciate your feedback.

10/10 – Uitstekend

CHRISTOPHER

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exceptional property and service..
1 nacht verbleven in september 2023
Reactie van Director of Front Office op 19 okt 2023
We appreciate your feedback, we hope to see you again in the future!

10/10 – Uitstekend

Allison, Mendon

2 nachten verbleven in oktober 2023
Reactie van Director of Front Office op 28 nov 2023
We appreciate your feedback, thank you for staying with us.

10/10 – Uitstekend

Jose

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The stay was amazing! The views from our room are spectacuar! The food was so good at the resteraunt in the resort. Rooms are very clean and the bed felt so soft
1 nacht verbleven in oktober 2023
Reactie van Director of Front Office op 19 okt 2023
Thank you for your review of The Peaks Resort & Spa. We are glad you enjoyed your stay with us, we cannot wait to host you and your family again!

4/10 – Matig

Bailey

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van Director of Front Office op 13 okt 2023
We are sorry to hear we missed the mark during your stay, as we strive for great service! We looked into our records and it seems we did not receive any specific feedback during your stay. We would love if you shared more so we can better assist you.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Director of Front Office op 9 okt 2023
We are glad you enjoyed your stay. Thank you for staying with us!

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid
It was very subpar
1 nacht verbleven in oktober 2023
Reactie van Director of Front Office op 9 okt 2023
We apologize we missed the mark and appreciate your feedback!

10/10 – Uitstekend

Steve

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exceptional!
1 nacht verbleven in september 2023
Reactie van Director of Front Office op 13 okt 2023
We appreciate your feedback and than you staying with us!

10/10 – Uitstekend

Lori

1 nacht verbleven in september 2023
Reactie van Director of Front Office op 28 nov 2023
Thank you for staying with us!

10/10 – Uitstekend

Kelly

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great pace, food and dog friendly
3 nachten verbleven in september 2023
Reactie van Director of Front Office op 27 sep 2023
Thank you for staying with us and for your review! We appreciate your feedback.

6/10 – Redelijk

Melissa

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
TV did not basically work at all, the hot tub was not available and I really don't know what you get for the spa fee, I needed to heat up something in the microwave but there were none available.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Ariel

Reisde met huisdieren, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was clean, staff was great. We traveled eith a dog and they were kinf enough to bring up a dog bed & bowls for her. Room also had a great view. Would stay again.
Reactie van Director of Front Office op 27 sep 2023
Thank you so much for taking the time to leave us your review, we are happy to hear you enjoyed the amenities we offer for our furry friends! We can't wait to host you again.

10/10 – Uitstekend

Jagjiwan

2 nachten verbleven in september 2023
Reactie van Director of Front Office op 19 okt 2023
Thank you for staying with us!

10/10 – Uitstekend

Farrukh

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful !
2 nachten verbleven in september 2023
Reactie van Director of Front Office op 25 sep 2023
Thank you for staying with us! We are happy you enjoyed your stay.

10/10 – Uitstekend

Ellen

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Telluride Business travel
3 nachten verbleven in september 2023
Reactie van Director of Front Office op 21 sep 2023
Thank you for staying with us, we appreciate you feedack!

10/10 – Uitstekend

Arne

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023
Reactie van Director of Front Office op 18 sep 2023
Thank you for staying with us!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent experience on the mountain with short walk to the Gondola.
2 nachten verbleven in september 2023
Reactie van Director of Front Office op 18 sep 2023
Thank you for staying with us, we appreciate your feedback!

10/10 – Uitstekend

Sherie, Durango

1 nacht verbleven in september 2023
Reactie van Director of Front Office op 5 okt 2023
Thank you for staying with us! We appreciate your feedback.

10/10 – Uitstekend

Ali

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Excellent place to stay.
1 nacht verbleven in september 2023
Reactie van Director of Front Office op 18 sep 2023
We appreciate your feedback, thank you for staying with us!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in september 2023
Reactie van Director of Front Office op 13 sep 2023
Thank you for staying with us! We appreciate your feedback.

6/10 – Redelijk

Paul

Negatief: Personeel en service
1 nacht verbleven in augustus 2023
Reactie van Director of Front Office op 12 sep 2023
We are sorry we missed the mark and appreciate your feedback!

8/10 – Goed

Matthew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Director of Front Office op 12 sep 2023
Thank you for staying with us, we appreciate your feedback!

10/10 – Uitstekend

Anna C

2 nachten verbleven in september 2023
Reactie van Director of Front Office op 12 sep 2023
We are happy to hear you enjoyed your stay, thank you for staying with us!

8/10 – Goed

Jennifer

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a really nice property, with nice amenities. The room was spacious and well appointed. My only disappointment was the TV reception was really bad, to the point that we couldn't even watch anything.
3 nachten verbleven in augustus 2023
Reactie van Director of Front Office op 3 sep 2023
We are happy to hear you enjoyed our amenities and we also appreciate your feedback. Please know it is extremely important to us. Thank you for staying with us!

10/10 – Uitstekend

Kimberly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property with wonderful access to Mountain Village. Would definitely stay again!
2 nachten verbleven in augustus 2023
Reactie van Director of Front Office op 3 sep 2023
Thank you for staying with us! We hope to host you again soon!

4/10 – Matig

susan

Reisde met familie en kleine kinderen
For 500.00 a night this hotel is definitely not worth it Everything closes at 9pm so if you are hungry forget it They have vending machines selling junk food on the 2nd floor that’s it The tV did not work our entire stay and their excuse was “the cable company” is working on it For 3 days they are “working” on it Overall this is jot a 4-5 star “resort” by any means 25.00/ day for what exactly?’ No amenities other than a pool and so called gym Definitely will not be staying here again
2 nachten verbleven in augustus 2023
Reactie van Director of Front Office op 3 sep 2023
We apologize we missed the mark as our staff strives for the best experience possible. Please know your feedback is extremely important to us and has been shared with out higher ups. We had spoken and refunded your Resort Fee. Don't hesitate to reach out if you have any questions.

10/10 – Uitstekend

Shelby

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay!
2 nachten verbleven in augustus 2023
Reactie van Director of Front Office op 22 aug 2023
Thank you for staying with us! We look forward on hosting you again.

10/10 – Uitstekend

Jason

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2023
Reactie van Director of Front Office op 22 aug 2023
We appreciate your feedback, thank you for staying with us!

6/10 – Redelijk

Corey

Positief: Netheid, personeel en service en comfort kamer
Nice but lacking
The resort/hotel grounds are nice and Altezza restaurant is amazing. The room was nice and had great views but obviously old and had seen many "handy-man" type repairs. The exterior of the building from our balcony was looking fairly shabby. I'd have a hard time paying full price of over $400 per night. Also, the magic show was amazing. Great intimate venue with a fantastic performance.
1 nacht verbleven in augustus 2023
Reactie van Director of Front Office op 22 aug 2023
We are delighted to hear you enjoyed Mind Blown and the views from the property. We apologize if we missed the mark, please know we take your feedback very seriously. We appreciate your feedback!

10/10 – Uitstekend

Richard

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and staff was very friendly.
2 nachten verbleven in augustus 2023
Reactie van Director of Front Office op 22 aug 2023
We delighted to hear you enjoyed our hotel, we appreciate your feedback!

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van Director of Front Office op 22 aug 2023
Thank you for staying with us! We are happy to hear you enjoyed your stay.

10/10 – Uitstekend

Shelley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in augustus 2023
Reactie van Director of Front Office op 22 aug 2023
We are delighted to hear you enjoyed your stay with us, thank you for staying with us!

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van Director of Front Office op 9 aug 2023
Thank you for staying with us! We appreciate your feedback.

10/10 – Uitstekend

Ken

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Director of Front Office op 22 aug 2023
Thank you for staying with us! We hope to see you again soon.

10/10 – Uitstekend

Rhonda

Positief: Voorzieningen
Love this property. We stay every time we go to Telluride
5 nachten verbleven in juli 2023
Reactie van Director of Front Office op 5 aug 2023
Thank you for staying with us. We hope to host you again!

10/10 – Uitstekend

Carol, Paradise

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van Director of Front Office op 5 aug 2023
We appreciate your feedback and thank you staying for us!

6/10 – Redelijk

Jenelle, Parker

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
I don’t care for there not being a choice to park your own car or not. Not enough food choices/restaurants/snack bars,etc. coffee shop should be open longer. Sink was clogged on both sides. Shower in desperate need of update/recalling Looked dirty/moldy/outdated. Pull out couch was bent and no sheets were provided. Big ordeal made and after a couple hours was tired and didn’t want to keep arguing with staff (who didn’t know English) and one of the managers - Rosa. For a hotel to charge this much I would think service would be way better. Very disappointed. Wasn’t given option of other room. daughter had to sleep on broken bed. Was told a newer mattress should have been on, but wasn’t. Spent too much time when should have been sleeping and relaxing. Not arguing with front desk through Expedia. Very rude behavior. People checking in at the pool seemed like they were high or something. Not sure what was going on. It’s a beautiful property, but don’t feel it’s run as it should be. More emphasis should be put on guests. The hotel seem like it was half open and it felt not very inviting. I had saved up to bring my two children and was disappointed. Parts of the pool area seemed like it deserved more cleaning. The bushes trimmed and trash was all around. Rusted metal I the pool drainage area, Hot tub needs to be revamped. Seems like so much more could be done. A computer was playing music for the whole pool which could barely be heard.
2 nachten verbleven in juli 2023

8/10 – Goed

Kathryn

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a great view from our room balcony. Also great food at restaurant/bar and very friendly staff.
2 nachten verbleven in juli 2023
Reactie van Director of Front Office op 5 aug 2023
Than you for staying with us! We appreciate your feedback.

8/10 – Goed

Karen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay at The Peaks Resort and Spa. The Mountain Village is a nice, quiet area with an easy walk to the Gondola for transportation to explore Telluride. Our room was nice and the beds are comfortable, but the rooms do not have A/C. It would have been nice to have more outlets in the room. The bathroom and coffee nook were the only outlets easily accessible. The valet staff was excellent and very friendly.
1 nacht verbleven in juli 2023
Reactie van Director of Front Office op 5 aug 2023
We appreciate your feedback and thank you for staying with us! We are delighted our bell staff met your expectations. Please know your comments are very valuable to us, we hope to see you again!

6/10 – Redelijk

Amber

Reisde met familie
Beautiful location and nice property. However, was a bit worn in the room appearance. Could use some maintenance and not having air conditioning could make the room too warm. We had all windows open and the box fan running and were not very comfortable even with the temp in the low 50s overnight. For the room rate I will try another resort next time. Staff was nice, not overly helpful.
1 nacht verbleven in juli 2023
Reactie van Director of Front Office op 5 aug 2023
Thank you for staying with us. We appreciate your feedback! We are sorry if we missed the mark during your stay, we will reiterate this information to our upper Management.