2 bars/lounges
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Beoordelingen van Thatch Caye, a Muy'Ono Resort

3.5 out of 5
Thatch Caye, a Muy'Ono Resort
Dangriga, Thatch Caye

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 21 van 29 beoordelingen" "
Gastenscore: 8 - Goed. 4 van 29 beoordelingen" "
Gastenscore: 6 - Redelijk. 1 van 29 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 29 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 29 beoordelingen" "

9,0/10

Netheid

9,2/10

Personeel en service

9,6/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Francis

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The resort is remote, quiet and beautiful. The staff is great and cabins are supper.
3 nachten verbleven in maart 2024

10/10 – Uitstekend

Irina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was amazing from the moment we arrived. Highly recommended.
4 nachten verbleven in november 2023
Reactie van JenB op 28 nov 2023
Hi Irina, Thanks for choosing to stay with us during your stay in Belize. We are thrilled you enjoyed your stay and can't wait to host you guys again soon. Warm regards

10/10 – Uitstekend

J

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed at Thatch Caye for two nights in an overwater bungalow. It was such an amazing experience, very quiet and relaxing. We really enjoyed the natural pool and snorkeling around the island. The food was delicious and the staff are super friendly and helpful! We would love to go back again.
2 nachten verbleven in augustus 2023
Reactie van JenB op 13 sep 2023
Hi J, We are so happy that you decided to visit another jewel of ours and we appreciate your feedback on our service. Thanks so much for the kind words on the warmth and hospitality of our team and we look forward to hosting you again soon. Warm regards

10/10 – Uitstekend

Tanner

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome resort & staff. The perfect place for a quiet & relaxing vacation.
4 nachten verbleven in januari 2023
Reactie van JenB op 6 feb 2023
Hi Tanner, Thank you for staying with us during your stay in Belize. We look forward to hosting you again soon. Warm regards

10/10 – Uitstekend

Miriam

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
great service and views. a beach . good food and drinks. property could use a sprucing up.
2 nachten verbleven in januari 2023
Reactie van JenB op 6 feb 2023
Hi Miriam, Thank you for staying with us during your stay in Belize. We appreciate the feedback for our improvment and look forward to hosting you again soon. Warm regards

10/10 – Uitstekend

Frederick

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The Staff was excellent…very attentive to your every need!
3 nachten verbleven in juni 2022
Reactie van Mr Goff op 18 jun 2022
We would like to thank you for choosing us here at Thatch caye resort, we really had a great time and we hope that we get to see you again

10/10 – Uitstekend

Dezaray

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is everything amazing and the perfect spot for a honeymoon. Staff is very friendly and you get to know everyone on a personal level. We will definitely be cooking back to visit!
6 nachten verbleven in oktober 2021
Reactie van Dennis op 26 okt 2021
Good afternoon Dezaray, Thank you very much for choosing to stay with us here at Thatch Caye for your recent visit to Belize. We are excited to note that you enjoyed your stay with us and that our staff was instrumental in assuring you that this is so. We look forward to hosting you and your loved ones again for a future visit. Warm Regards,

10/10 – Uitstekend

gregg

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the caye was lovely, interesting, and well maintained.
2 nachten verbleven in augustus 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
NO, NO & NO! Massive hidden costs.
Travelers beware! It may look OK in the pictures online, but it is a classic bait and switch. Be prepared to spend an astronomical amount of money that is NOT listed or disclosed online. We stayed in an over the water cabana, which has a pretty view, but VERY cheaply built and minimally maintained. The resort is 2-2.5 stars at best, NOT 3.5 stars. The bed was extremely uncomfortable, old and sagging badly in spots. The AC barely works, and not enough to cool the tiny room. Upon arrival, we were offered the “all-inclusive” food package at an astronomical price. THERE IS NO MENTION OF THIS PRICING ON HOTELS.COM. We have stayed at other remote locations in Belize, so we understand the need for planned meals, but this was a complete ripoff. We opted for “a-la carte” meals, which ended up costing more than the inclusive package, to our absolute shock, and all for sub-par food that was at best, was buffet quality. The resort is located 8 miles off the coast which requires a round trip boat ride. We emailed the resort 3+ times to receive pricing on the boat ride, but never received a response. Other nearby islands list their boat prices very clearly. After one night, we decided to check out (and forfeit our second night stay). Upon checkout, we were hit with a massive bill for our boat ride. The manager was beyond rude, screaming at us. The resort thrives on over charging gringos and gauging guests, if that is your vibe, you will love this tourist trap.
2 nachten verbleven in mei 2021
Reactie van Thatch Caye Island Team op 15 jun 2021
Thank you for taking the time to leave a review. We apologize that you did not enjoy your stay and would like to address a few concerns in this review. First, we maintain up to date room and resort photos online; the resort is “rustic chic” and much of the room décor is from recycled and reclaimed materials. We pride ourselves on a unique, barefoot casual guest experience. If you ever have any concerns with your room or AC, we are available 24/7 for maintenance and other room issues. Our online listings and rates notate that it is not inclusive of meal packages, we also send pre-arrival communication with guests reviewing meal options. For the full island experience most of our guests purchase the all-inclusive package, which includes all meals and local alcohol, along with the boat shuttle to the resort. Our all-inclusive prices are competitive with similar options across the country and if you have any feedback or requests with your meals, we encourage you to talk to us on property and we can work to accommodate with the chef. We apologize again that your experience did not live up to expectations. We hope to see you again sometime and show you the true Belize experience.

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Island paradise
Thatch Caye is a beautiful island escape. The people there are fantastic, from Sharyn at the bar, Nelson at the tables and Darvin with the snorkeling equipment. The grounds crew is fantastic. Everyone on the island is friendly and eager to please. Loved it.
2 nachten verbleven in maart 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Highly recommend this resort, we fell in love with the staff, I was really sad to leave, they made us feel so special, food amazing the chef is one of a kind, and the island is beautiful, very clean, rooms are nice also. views, water nice, nice, nice. Want to go back
6 nachten verbleven in februari 2021
Reactie van Reservations Manager op 18 feb 2021
We can't thank you enough for your kind words about our island. In times like these, it means so much of us for you to travel and stay. We hope to see you back in the near future. Thank you again for visiting.

10/10 – Uitstekend

Patricia

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Boat transfer to the island was incredibly easy. The resort is beautiful. Easy snorkeling right off the beach in crystal clear waters with an abundance of ocean life, as well as kayaks and SUP boards to use. Many other day trip options to choose from both on the ocean and if you want to travel in on the mainland. Meals were very well prepared, fresh, and varied. Bungalow above the water was an experience like no other!
2 nachten verbleven in maart 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2020
Reactie van Mr Goff op 10 mrt 2020
We would like to thank you for choosing us here at Thatch Caye Resort, we really enjoyed having you with us, what a blast and we hope that some time into the near future we can do it all over again

6/10 – Redelijk

April, Washington, DC

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Cool experience to stay over the water. The king bed was very comfortable; however, We didn’t sleep well because storms came thru during the night and the rain and crashing waves were super loud. I know the resort has no control over that. Liked the remote feeling. This place is waaaay more rustic than advertised on their website. We decided to splurge and stay there for one night to wake up over the water for my birthday, which was also Thanksgiving. It’s not worth what they charge for one night. It could really use some sprucing up. We did not feel like we got our money’s worth for the all Inclusive price. We ended up spending over $700 US Total for one day/night. I Expected more. The ceviche appetizer at the bar was very good. Dinner was boiled potato and chicken. Breakfast was pretty good- French toast, eggs and bacon. They did not take good note of my cantaloupe allergy. No recognition of my birthday, despite staff emailing me about it before the trip. Honestly, the staff was nice, but service seemed to be a little disjointed. We had to wait about an hour and a half to leave for our trip out from the Pelican in Dangriga because we had to wait for another couple. We were given 2 totally different Conflicting explanations by staff. The most redeeming part of our experience was the 2 guys from the resort that took us by boat to Tobacco Caye (where are stay was much better value and much more satisfying, even though it’s advertised as rustic). They were great!
1 nacht verbleven in november 2019
Reactie van Reservations Manager op 11 dec 2019
We appreciate you coming to the island for your birthday. Island management mentioned that they did decorate you room for your arrival. We do try to celebrate many occasions on the island and try to make everyone’s stay extra special. We wish you could have stayed longer to really get the full experience of the island. Although we were glad to have had you for at least that one night. We hope you were able to experience all the added amenities that comes in your all-inclusive package. The paddle boards, kayaks, bikes, snorkeling gear, etc. These are so much fun and such an added value to the stay. We do try to minimize our boat transfers to maximize our conservation efforts. We thank you for understanding these efforts on why there might have been a bit of a wait. Our sustainable actions really do set us apart from other hotels. For example, no longer using Styrofoam, using solar panels and wind power for energy. We hope you got to see a lot of our efforts in action while you were there as well. We do hope your birthday trip to Belize was a wonderful one. Thank you again for choosing to stay with us on your trip.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff and service level is excellent you have the choice to stay on the island or do excursions it is very remote and beautiful. Communal dinners in the evening are nice breakfast and lunch are also provided if you do the all inclusive.
6 nachten verbleven in september 2019
Reactie van Mr Goff op 1 okt 2019
We want to Thank you for choosing us to spend your vacation with, we enjoyed having you with us, and we look forward to when we can do it again. Hope you had a good flight back

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent, over and above staff and service!! Loved the island, paddle boarding, relaxing in hammocks and swinging! Dinners were excellent. We only stayed 2 nights and that is probably all I would want as might get bored. FYI: you will need to purchase all inclusive package for water taxi, food and use of toys.This will double your cost. If you don't it will cost you more.
2 nachten verbleven in juni 2019
Reactie van Mr Goff op 27 aug 2019
Thank you for the time spent here with us, We are so glad to know that you had a great time. Thanks for the tip about the All-Inclusive plan(will mention it on or next weekly meetings). We hope to see you again and have a wonderful day

10/10 – Uitstekend

Geverifieerde reiziger

7 nachten verbleven in juli 2019
Reactie van Reservations Team Member op 7 aug 2019
We thank you for you giving us a review! We love that you are enjoying your stay!

8/10 – Goed

Sue/Dave, United Kingdom

Positief: Netheid, personeel en service
Untidy resort on a beautiful island.
Thatch Caye is an amazing place to experience but a confusing mix of services and tourism. Thatched cottages but one concrete cube available for 3 rooms did not match its surroundings, Walking to serenity point past wood working repairs and a sewage depo.. Room for improvement, but cannot fault staff. Menu limited, dietary requirements poorly catered for.
3 nachten verbleven in augustus 2018

8/10 – Goed

Matthew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful Island Friendly Staff
This is a great place to go if you want to relax on the beach or have some fishing or snorkeling adventures. It's a very small island and meals are served family style so there's a lot of socializing with the others guests, which can be good or bad depending on what you're looking for. There's only wifi in the main lodge area so it's a great place to disconnect. We visited here on our honeymoon and Leslie the manager graciously upgraded us for free! All the staff are very friendly and accomodating.
4 nachten verbleven in mei 2018

10/10 – Uitstekend

Kathryn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Disconnected on an Island - in a good way
The island was like something imagined from a TV show or movie. It's small, with 30 guests at capacity and meals are served at set times in a community setting amongst the guests. Snacks and drinks as well as big spray, beach equipment, and most things you might need are available and included in the price of the stay. Staff was very attentive and accommodating, but not overbearing in any way. Excursions are available for signup, however we did not partake. There are various sections of the island that serve different purposes, although it's only 1 mile long, and wi-fi can only be found in the central community room. The beach is small, but nice and things were pretty quiet during the day because most people did excursions. We stayed for only a couple of days, but got exactly what we wanted out of it. No worries and complete relaxation while being taken care of by excellent staff! Thank you for the wonderful weekend!
2 nachten verbleven in mei 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place
The rooms are small like a studio but designed so you could enjoy the outdoors more. The food was good but a la carte prices are so expensive that you have no choice but to pay the $150 per person per day package. Since the island is only accessible by small plane and boat, there is a $115 per person boat transfer fee, which is included in the all inclusive not a la carte package. There is also the expense of the small airplane. It's a very small private island but the staff was great and attentive. The resort should consider more excursions. Overall very nice trip.
4 nachten verbleven in augustus 2017

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect place to get away from it all.
I stayed in an overwater bungalow, and surprisingly I was not in my room that often. With all the island has to offer it's very hard to get bored. Even though you are able to keep busy with all the activities I didn't get that tired feeling. Everyone on the island was very nice and the bartenders there were awesome.
3 nachten verbleven in mei 2017

10/10 – Uitstekend

Sweet, TX

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everything was Amazing!
Loved the staff!!! Mando and Junior were our faves, always so sweet and attentive. Ben their activity captain was very fun! The island is small and encourages everyone present to mix and mingle; we met a lot of well traveled smart people; great conversation. On our trip we had honeymooners, we had 40th Anniversary, and engagement there on the island. All in one week. Loved meeting our new friends, the disconnection was perfect.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hut over water
Thatch Caye was awesome! We loved relaxing on this island and it had plenty of activities to do! The staff was warm and welcoming and the drinks were great!

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
There is only one restaurant and you have to eat when the chief is there or you will not eat at all, I was left at the dock there is no tv dogs all over

8/10 – Goed

Nella, Penticton BC Canada

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A slice of paradise
My husband and I decided to spend our last 3 days of our Belize holidays on this island, was nicely greeted at the dock by Justin and Brooke and a few staff - accomodations were unique - very nice and clean. the staff were all so friendly and helpful. the paddleboarding and kayaking were amazing in those waters. lots of marine life. The meal plan was very good.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Way beyond basic. Camping Experience, not a resort
We stayed in Thatch Caye for few days and bought the all inclusive water villa package for a very high price tag. Very disappointed in the quality of the place. At least for that price. Pros: -Polite Staff. Nothing overboard or out of the ordinary -Good swimming water on the tip of the island Cons: -The over water hut (not a room) is way beyond basic. Bathroom Water pressure is non-existent down to trickles sometime. Hot water switches between scalding hot and freezing cold at random while showering. Toilet flush tank takes 10 minutes to reload. We found cigarette hole in the bed cover. Broken bug window screens that let bugs in. -Hut has no TV, no phone, no tissues and they don’t normally give you a key to lock your room so your valuable (if you have any) is just out there. -The food is extremely basic and limited. Camping grade food that is served only at set times in limited quantity and very poor quality. Since It was very unappetizing to me, I asked for a simple French fries but was told that the “Chef needs to get that from town in a couple of days”. Wow, too much to ask for the outrageous amount of money we paid for that place. -The Alcohol included in the all inclusive package is watered down and of very poor quality

10/10 – Uitstekend

Bradley, Nashville

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing... Simply Amazing
The island is yours and about 10 others. It's amazing. Dewey (the island dog) makes it e even better. Could not ask for more.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful island with awesome activities
The staff was excellent. They're super friendly, and they will do what it takes to make sure that you gave a great experience. The tours and other activities are extremely fun, and they definitely keep you busy. My favorite was the trip to Xunantunich, the Mayan Ruins. This resort for me gets a 9.5 out of 10.