Renovated old hotel with great location but with inaccurate information about facilities and overated star quality level.
Parking is none existant since has only 5 side street spots on first come first served basis. They would not hold it for us to transfr car from paid garage.SO, plan to pay a full service garage at 15eur per day. Rooms are nice and comfy. Breakfast solid. Location great, but hot tub is not hot, pool is more like large tub, but dry sauna and hamam is worth using. Hotels.com did not state that spa is extra charge, so thums down for Egnatia Palace and Hotels.com on that. Staff mostly very friendly but it seems that owners are still suffering from adding extra star just because they renovated furniture ( 4 star hotels anywhere in the owrld come with superior amenities and service). Oh yes, shower has a weird design and water will spray on the floor around the bathroom.