Dear guest, Thank you for your rating on Expedia.com though I am sorry that you could rate us only 3 stars. Good luck in your future travels! Regards, Alina Massalha Operations Manager

Dear HanRegarding the bathroom:Our maintenance team is already looking into the issue. We will do our best to fix the leak as soon as possible. In the meantime, we can offer you an alternative room if needed.Regarding the breakfast menu:We are glad to hear that you were satisfied with your breakfast, but we understand your desire for more protein-rich options. We will pass your feedback along to our kitchen staff and consider adding additional options to the menu.We would be happy to assist you with anything else during your stay at the hotel.Sincerely,

Dear AaronI am sorry to hear that you did not enjoy your stay at our hotel. We take guest feedback very seriously and appreciate you bringing these issues to our attention.Regarding the unanswered phone calls: We understand that there may be times when we are unable to answer phones promptly, especially during peak hours. We apologize for any inconvenience this may have caused you. We are working to improve the availability of our phone answering service.Regarding the size of the beds and the room: We offer a variety of room types in different sizes. When booking, we recommend that you check the room description to make sure it meets your needs. We apologize if the size of the room you booked was not to your liking.Regarding the room temperature: We do have a central air conditioning system in the hotel that is set to a temperature that is comfortable for most guests. We apologize if this temperature was not comfortable for you. We offer guests the option of using a fan or an extra blanket to adjust the temperature in the room to their liking.We appreciate your feedback and hope that you will give us another opportunity to host you in the future. We will do everything we can to ensure that you have a more enjoyable experience.Sincerely,

יוסף יקרתודה רבה על הביקור שלך במלון שלנו אנחנו שמחים לשמוע שהיית מרוצה מהשהייה שלך, וציונך של 10 הוא מחמם את הלב.אנחנו תמיד שואפים לספק לאורחים שלנו חוויה בלתי נשכחת, ואנו שמחים לדעת שהצלחנו לעשות זאת במקרה שלך. אנחנו שמחים שהיית מרוצה מהחדרים שלנו, מהשירות שלנו, ומהמיקום שלנו.אנחנו תמיד מחפשים דרכים לשפר את עצמנו, ואנו מעריכים את המשוב שלך. אנחנו נשתמש בו כדי להבטיח שהשהייה של האורחים הבאים שלנו תהיה לא פחות טובה, אם לא טובה יותר.שוב, תודה רבה על הביקור שלך. אנו מקווים לראות אותך שוב בקרוב.בברכה,מוראד מחלקת משאבי אנוש

Dear ErichThank you so much for your positive feedback. We are glad to hear that you enjoyed your stay at our hotel.We always strive to provide our guests with the best possible experience, and we are happy to know that we were successful in your case.We are especially pleased to hear that you were satisfied with our rooms, our service, and our food. We are always working to improve our service, and we appreciate your comments.We hope to see you again soon!Sincerely,Morad H.R

Dear GemmaThank you very much for your stay at our hotel. We are glad to hear that you had a good experience in most parts of the hotel.We understand your feedback about the rooms and the pool. We will make an effort to improve the appearance and comfort of the rooms, including adding paint and making necessary repairs. We will also explore options to reduce noise from the busy road area.We strive to provide our guests with the best possible experience, and we appreciate your feedback.Sincerely,

Dear SilvanaThank you so much for your stay at our hotel. We were so happy to hear that you enjoyed your stay.We are always happy to receive positive feedback from our guests, and we appreciate your time in writing to us.We are glad to hear that the room was clean and comfortable, and the staff was friendly and helpful. We are always working to improve our service, and we are happy to hear that we were able to meet your expectations.Sincerely,

Dear OttimoThank you so much for your stay at our hotel. We were so happy to hear that you enjoyed your stay.We are always happy to receive positive feedback from our guests, and we appreciate your time in writing to us.We are glad to hear that the room was clean and comfortable, and the staff was friendly and helpful. We are always working to improve our service, and we are happy to hear that we were able to meet your expectations.We hope to see you again soon!Sincerely,

Dear Nirhank you so much for your stay at our hotel. We were so happy to hear that you enjoyed your stay.We always appreciate positive feedback from our guests, and we value your time in writing to us.We are glad to hear that you found our room clean and comfortable, and that our staff was friendly and helpful. We are always working to improve our service, and we are happy to hear that we were able to meet your expectations.We hope to see you again soon

Dear Cesarhank you for your feedback. We are glad to hear that you enjoyed your stay overall. We are always striving to improve our service, and we will take your comment about the hallway carpets into consideration.We know that these carpets are a bit old, and we are planning to replace them soon. We will also continue to focus on cleanliness, to provide our guests with a pleasant and relaxing experience.Thank you again for your feedback. We appreciate your time.Sincerely,

Dear GuestThank you very much for your feedback. We are pleased to hear that your stay at our hotel was enjoyable and satisfying.We always strive to provide our guests with an unforgettable experience, and we are glad to know that we met your expectations.We understand that guests come from different backgrounds with different needs, and therefore we are committed to providing a high level of personalized service to every guest. We believe that this is the most important part of the hotel experience.We look forward to seeing you again in the future.Sincerely,

Dear aaron, it's great to hear that you were satisfied with your stay at our hotel. Your feedback is highly valued, and it reflects the tremendous effort we put into providing the best possible service to our guests.It sounds like your stay was a positive experience, and that's very important to us. We are committed to continuously upgrading our services and facilities to ensure that you continue to feel comfortable and at home at our hotel.We look forward to welcoming you back to our hotel in the near future and providing you with another wonderful experience. If you have any questions or additional requests, we are here to assist you. Thank you for choosing to stay with us!

תודה רבה לגבי המחמאות לגבי הצוותלגבי שאר הדברים אנו נעביר לגורם המטפלאני מקווה שבביקור הבא הכול יהי הרבה יותר טובבכבוד רב

Dear EmilyThank you very much for such nice words , we were very happy that you enjoyed your stay with us . We hope that you will visit us again in the future! best regards

משה יקרצר לנו אם נגרמה אי נעימות מהאירוח שלך במלון ,אנו נבחן את ההערות שלך ונפעל בהתאם ,אנו מקווים שתהנה הרבה יותר שבביקור הבא שלך אצלנו .אנו מקווים שתבקר בקרוב באחד מבתי המלון של רשת פרימה.תודה רבה לך

Dear Keren,we are sorry for your disappointment with your stay with us and we apologize for all the things that caused it.All your remarks were transferred to the relevant department for further investigation and follow up.Good luck in your future travels!Alina

Dear Aleop,Thank you for sharing with us your experience at Prima Galil Hotel in Tiberias.We are so sorry and we apologize for the unfriendly service you received .Good luck in your future travels!Regards,Alina M

Dear Carolina,Thank you for your feedback on your stay at Prima Galil.Your remarks were transfered to the relevant departments in order to be verified andour future service.Regards,Alina MOperations Manager

Dear Jose,Thank you for your feedback on your stay at Prima galil.We hope that you will visit us again in the future!Regards,

קובי שלום,תודה לך על פרסום תגובתך .מקווים לראותך שוב בין האורחים שלנו בעתיד !בברכה,אלינה מ

הדר שלום,אנו מצטערים על אכזבתך מהאירוח שלך במלון פרימה גליל.מזל טוב בטיולים העתיידם שלך!בברכה,אלינה מ

Dear Rikki,Thank you for the 8/10 rating.We hope that you will visit us again in the future!Regards,Alina M.

שלומית היקרה,תודה לך על תגובתך של 10 מתוך 10 .שמחנו לדעת שנהנית בזמן האירוח שלך במלון פרימה גליל ומקווים לראותך שוב בין האורחים שלנו בקרוב!בברכה,

שלומית היקרה,תודה לך על תגובתך של 8 מתוך 10 .שמחנו לדעת שנהנית בזמן האירוח שלך במלון פרימה גליל ומקווים לראותך שוב בין האורחים שלנו בקרוב!בברכה,

סרגאי היקרה,תודה לך על תגובתך של 10 מתוך 10 .שמחנו לדעת שנהנית בזמן האירוח שלך במלון פרימה גליל ומקווים לראותך שוב בין האורחים שלנו בקרוב!בברכה,

Dear Waseem,We are so sorry for your disappointment on your stay at Prima Galil.Good luck in your future travels!Regards,Alina M.

Dear Morris,Thank you for your feedback on your stay at Prima Galil in Tiberias.We are sorry for your disappointment with your stay at Prima Galil.Most of our rooms and public areas are newly renovated, you can check our room type and pictures on the site.Good luck in your future travels!Regards,Alina M.

Dear Patrick, Thank you for your feedback on your stay at Prima Galil in Tiberias. We are sorry for your disappointment with your stay and we apologize for any lack in our service that caused you this feeling. Good luck in your future travels! A. Massalha G

Dear Hezy, Thank you for your rating on your stay at Prima Galil in Tiberias. We would be honored to have you as our guest again in the future! Regards, A. Massalha

Dear Yair, Thank you for your feedback on your stay at Prima Galil Hotel in Tiberias. We are glad that you enjoyed your stay with us and we hope to see ypou again among our guests in the future! Regards, A. Massalha

Dear Oren, Thank you for sharing with us your feedback on your stay at Prima Galil Hotel We are sorry that the room was not up to your expectations , in the meantime we are pleased that you find our staff to be "nice". Good luck in your future travels! Regards, A. Massalha

Dear Dina, Thank you for your 8 out of 10 rating. We hope to see you among our future guests! Regards, A.. Massalha

Dear Joel, Thank you for your feedback on your stay at Prima Galil. We apologize for the air conditioning noise and for the parking barrier inconveniences. We hope that you will visit us again in the future! Regards, A. Massalha

Dear Michael, We are sorry for your disappointment with your stay at Prima Galil and we apologies for it. Good luck in your future travels! A. Massalha

Dear Andrey , Thank you for your feedback on your stay at Prima Galil Hotel in Tiberias. We hope that you will visit us again in the future! Reagrds, A. Massalha

Dear Karin, Thank you for your 10 out of 10 rating. We are pleased that you enjoyed your stay with us and we hope that you will visit us again in the future! Regards, A. Massalha

Dear Eldad, Thank you for your rating. We wish that you have told us more about your stay wish us. Good luck on your future visits! Regards, A. Massalha