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Beoordelingen van Mercure Tokyo Ginza

3.5 out of 5
Mercure Tokyo Ginza
2-9-4 Ginza, Chuo-ku, Tokyo, Tokyo-to

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 432 van 889 beoordelingen" "
Gastenscore: 8 - Goed. 352 van 889 beoordelingen" "
Gastenscore: 6 - Redelijk. 84 van 889 beoordelingen" "
Gastenscore: 4 - Matig. 17 van 889 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 889 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,4/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Brenda, Netherlands

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent hotel in Ginza
Big hotel, centrally but quietly located in Ginza. Very acceptable room size for Japanese standards.
Beds were great!

8/10 – Goed

Hua Cheng

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was a great hotel
5 nachten verbleven in april 2024
Reactie van Mercure Tokyo Ginza op 23 apr 2024
Dear Guest, Thank you for staying at Mercure Tokyo Ginza. We are very honored to receive your very good comment. Did you enjoy your trip in Tokyo? We sincerely hope that your next stay with us will be as pleasant as your last. Sincerely, Mercure Tokyo Ginza

10/10 – Uitstekend

Linda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff very helpful and accommodating. Will stay at the Mercure again when we return to Tokyo
2 nachten verbleven in april 2024
Reactie van Mercure Tokyo Ginza op 8 apr 2024
Dear Guest, Thank you for staying at Mercure Tokyo Ginza. We are very honored to receive your very good comment. Did you enjoy your trip in Tokyo? We sincerely hope that your next stay with us will be as pleasant as your last. Sincerely, Mercure Tokyo Ginza

8/10 – Goed

Kelly

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A solid hotel for business travel or if you aren’t sure exactly where to stay in your first time in Tokyo.
3 nachten verbleven in maart 2024
Reactie van Mercure Tokyo Ginza op 8 apr 2024
Dear Guest, Thank you for staying at Mercure Tokyo Ginza. We are very honored to receive your very good feedback. Did you enjoy your trip in Tokyo? We sincerely hope that your next stay with us will be as pleasant as your last. Sincerely, Mercure Tokyo Ginza

10/10 – Uitstekend

Linda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Enjoy staying in the Ginza area. Appreciate the wonderful service and staff!!!
3 nachten verbleven in maart 2024
Reactie van Mercure Tokyo Ginza op 29 mrt 2024
Dear Guest, Thank you for staying at Mercure Tokyo Ginza. We are very honored to receive your very good comment. Did you enjoy your trip in Tokyo? We sincerely hope that your next stay with us will be as pleasant as your last. Sincerely, Mercure Tokyo Ginza

10/10 – Uitstekend

Tracy, Claremont

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location location location! The staff: perfect!
7 nachten verbleven in februari 2024
Reactie van Mercure Tokyo Ginza op 12 mrt 2024
Dear Guest, Thank you for staying at Mercure Tokyo Ginza. We are very honored to receive your very good comment. Did you enjoy your trip in Tokyo? We sincerely hope that your next stay with us will be as pleasant as your last. Sincerely, Mercure Tokyo Ginza

10/10 – Uitstekend

Methusela

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Safe and comfortable, in the heart of Ginza shopping area.
7 nachten verbleven in februari 2024
Reactie van Mercure Tokyo Ginza op 12 mrt 2024
Dear Guest, Thank you for staying at Mercure Tokyo Ginza. We are very honored to receive your very good comment. Did you enjoy your trip in Tokyo? We sincerely hope that your next stay with us will be as pleasant as your last. Sincerely, Mercure Tokyo Ginza

10/10 – Uitstekend

Shih-Wen

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Mercure Tokyo Ginza op 1 feb 2024
Dear Guest, Thank you for staying at Mercure Tokyo Ginza. We are very honored to receive your very good feedback. Did you enjoy your trip in Tokyo? We sincerely hope that your next stay with us will be as pleasant as your last. Sincerely, Mercure Tokyo Ginza

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very convenient location, with convenience store across the street, parking right below, and subway within 5 min walk. Rooms were pretty good sized for Tokyo. Staff were friendly and helpful, it was overall a great experience.
2 nachten verbleven in januari 2024
Reactie van Mercure Tokyo Ginza op 26 jan 2024
Dear Guest, Thank you for staying at Mercure Tokyo Ginza. We are very honored to receive your very good comment. Did you enjoy your trip in Tokyo? We sincerely hope that your next stay with us will be as pleasant as your last. Sincerely, Mercure Tokyo Ginza

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quarto privilege espaçoso, camas confortáveis. Atendimento da recepção muito atencioso
5 nachten verbleven in januari 2024
Reactie van Mercure Tokyo Ginza op 15 jan 2024
Dear Guest, Thank you for staying at Mercure Tokyo Ginza. We are very honored to receive your very good comment. Did you enjoy your trip in Tokyo? We sincerely hope that your next stay with us will be as pleasant as your last. Sincerely, Mercure Tokyo Ginza

6/10 – Redelijk

Ko Yuan

Reisde met familie en kleine kinderen
2 nachten verbleven in december 2023
Reactie van Mercure Tokyo Ginza op 4 jan 2024
Dear Guest, Thank you for taking the time to review your stay at the Mercure Tokyo Ginza. We sincerely apologize for not being fully satisfied with your stay. We would like to make use of your feedback in future services, so if you have the opportunity, we would appreciate it if you could give us your frank opinions. Sincerely, Mercure Tokyo Ginza

8/10 – Goed

Mu Qin, Singapore

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
MacDonald is just below the building. A metro line just linked to the hotel building but if you are a JR pass holder, you will have to walk 650m to JR station. 17mins walk to Tokyo Station for Airport Rail. Walking distance to many boutique shops, hidden behind the main Ginza Shopping Line. Quiet at Night.
5 nachten verbleven in december 2023
Reactie van Mercure Tokyo Ginza op 14 dec 2023
Dear Guest, Thank you for taking the time to share your thoughts about your recent stay with us. We genuinely appreciate your feedback.We look forward to welcoming you back here soon. Sincerely, Mercure Tokyo Ginza

10/10 – Uitstekend

Je hun

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
아침식사가 보기보다 알차고 먹을만해요.. 가족들 전부 좋아했습니다.
3 nachten verbleven in december 2023
Reactie van Mercure Tokyo Ginza op 11 dec 2023
Dear Guest, Thank you for staying at Mercure Tokyo Ginza. We are very honored to receive your very good feedback. Did you enjoy your trip in Tokyo? We sincerely hope that your next stay with us will be as pleasant as your last. Sincerely, Mercure Tokyo Ginza

10/10 – Uitstekend

Glenn

5 nachten verbleven in december 2023
Reactie van Mercure Tokyo Ginza op 12 dec 2023
Dear Guest, Thank you for staying at Mercure Tokyo Ginza. We are very honored to receive your very good feedback. Did you enjoy your trip in Tokyo? We sincerely hope that your next stay with us will be as pleasant as your last. Sincerely, Mercure Tokyo Ginza

6/10 – Redelijk

Louise

1 nacht verbleven in december 2023
Reactie van Mercure Tokyo Ginza op 11 dec 2023
Dear Guest, Thank you for taking the time to review your stay at the Mercure Tokyo Ginza. We sincerely apologize for not being fully satisfied with your stay. We would like to make use of your feedback in future services, so if you have the opportunity, we would appreciate it if you could give us your frank opinions. Sincerely, Mercure Tokyo Ginz

10/10 – Uitstekend

Julien

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tres bien
4 nachten verbleven in november 2023
Reactie van Mercure Tokyo Ginza op 1 dec 2023
Dear Guest, Thank you for staying at Mercure Tokyo Ginza. We are very honored to receive your very good feedback. Did you enjoy your trip in Tokyo? We sincerely hope that your next stay with us will be as pleasant as your last. Sincerely, Mercure Tokyo Ginza

10/10 – Uitstekend

Marissa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful rooms, clean, great service
1 nacht verbleven in november 2023
Reactie van Mercure Tokyo Ginza op 29 nov 2023
Dear Guest, Thank you very much for your stay at the Mercure Tokyo Ginza. We are happy to receive such good comment. We look forward to welcoming you back here soon. Sincerely, Mercure Tokyo Ginza

10/10 – Uitstekend

Nicholas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, very good rooms with a good breakfast. Staff very helpful….would stay again for sure.
3 nachten verbleven in november 2023
Reactie van Mercure Tokyo Ginza op 24 nov 2023
Dear Guest, Thank you for staying at Mercure Tokyo Ginza. We are very honored to receive your wonderful review. Did you enjoy your trip in Tokyo? We sincerely hope that your next stay with us will be as pleasant as your last. Sincerely, Mercure Tokyo Ginza

10/10 – Uitstekend

Norma

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I liked the location and rates. Rooms are a bit tight.
5 nachten verbleven in november 2023
Reactie van Mercure Tokyo Ginza op 20 nov 2023
Dear Guests, Thank you for staying with us this time. We would also like to thank you for your positive review. However, we would like to apologize for the inconvenience caused to you by the size of the room. We are very happy that you had a wonderful stay at our hotel and in Japan. Please visit us again. We'll be waiting for you. Sincerely, Mercure Tokyo Ginza

10/10 – Uitstekend

Darren

4 nachten verbleven in oktober 2023
Reactie van Mercure Tokyo Ginza op 20 nov 2023
Dear Guest, Thank you for staying at Mercure Tokyo Ginza. We are very honored to receive your very good feedback. Did you enjoy your trip in Tokyo? We sincerely hope that your next stay with us will be as pleasant as your last. Sincerely, Mercure Tokyo Ginza

8/10 – Goed

Bo

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tokyo Raw
GOOD balance price and comfort
3 nachten verbleven in november 2023
Reactie van Mercure Tokyo Ginza op 17 nov 2023
Dear Guest, Thank you for staying at Mercure Tokyo Ginza. We are very honored to receive your very good feedback. Did you enjoy your trip in Tokyo? We sincerely hope that your next stay with us will be as pleasant as your last. Sincerely, Mercure Tokyo Ginza

8/10 – Goed

Amir

Reisde met familie en kleine kinderen
Positief: Staat van de accommodatie en faciliteiten
Close to everything, great location.
1 nacht verbleven in november 2023
Reactie van Mercure Tokyo Ginza op 6 nov 2023
Dear Guest, Thank you for staying at Mercure Tokyo Ginza. We are very happy to receive your positive feedback. Did you enjoy your trip in Tokyo? We sincerely hope that your next stay with us will be as pleasant as your last. Sincerely, Mercure Tokyo Ginza

8/10 – Goed

Sierra

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A bit expensive. You can find cheaper in the area for the same amount of room space but I was very impressed with the staff being so willing to help with filling out a luggage transfer form in Japanese for us. I don't know if they advertise this service, as I randomly asked a manger about it but for about $13 USD I was able to have my luggage delivered to my next hotel (in Yokohama) the next afternoon without having to lug it around on public transportation. As for the room itself, it's on par with other hotels in Tokyo. It is very quiet which was great and very convenient to a lot of dining and shopping options.
5 nachten verbleven in oktober 2023
Reactie van Mercure Tokyo Ginza op 6 nov 2023
Dear Guest, Thank you very much for your stay at the Mercure Tokyo Ginza. We are happy to receive such good review. We look forward to welcoming you back here soon. Sincerely, Mercure Tokyo Ginza

8/10 – Goed

Seok Yoon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
긴자 메인 스트리트 엑세스가 너무 편리했고 위치가 아주 좋았습니다. 룸 청소상태도 아주 깨끗했고 직원들도 친절했습니다. 트윈 베드라 테이블과 의자 공간이 너무 적고 움직일 수 있는 공간도 적은것이 옥에 티 였습니다. 나머지는 굿~
3 nachten verbleven in oktober 2023
Reactie van Mercure Tokyo Ginza op 26 okt 2023
Dear Guests, Thank you for staying at our hotel this time. We would also like to thank you for your positive feedback. However, we apologize for the size of the room. We are very happy that you had a wonderful stay at our hotel and in Japan. Please visit us again. We'll be waiting for you. Sincerely, Mercure Tokyo Ginza

10/10 – Uitstekend

Ann Louise

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2023
Reactie van Mercure Tokyo Ginza op 25 okt 2023
Dear Guest, Thank you for staying at Mercure Tokyo Ginza. We appreciate your positive feedback. Did you enjoy your trip to Tokyo? We sincerely hope that your next stay with us will be as pleasant as your last. Sincerely, Mercure Tokyo Ginza

10/10 – Uitstekend

Savalai

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location. Easy to reach most sight seeing places. Good breakfast.
5 nachten verbleven in oktober 2023
Reactie van Mercure Tokyo Ginza op 22 okt 2023
Dear Guest, Thank you for staying at Mercure Tokyo Ginza. We are very honored to receive your wonderful review about location and breakfast. Did you enjoy your trip in Tokyo? We sincerely hope that your next stay with us will be as pleasant as your last. Sincerely, Mercure Tokyo Ginza

10/10 – Uitstekend

Ann Louise

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing front desk staff. Very cordial and efficient and all proficient in English. Great buffet breakfast, the best I’ve had in Japan. Conveniently located and a nice size room.
5 nachten verbleven in september 2023
Reactie van Mercure Tokyo Ginza op 11 okt 2023
Dear Guest, Thank you very much for your stay at the Mercure Tokyo Ginza. We are happy to receive such good feedback. We look forward to welcoming you back here soon. Sincerely, Mercure Tokyo Ginza

10/10 – Uitstekend

YunTae

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2023
Reactie van Mercure Tokyo Ginza op 22 sep 2023
Dear Guest, Thank you for staying at Mercure Tokyo Ginza. We are very honored to receive your wonderful review. Did you enjoyed your stay in Tokyo? We sincerely hope that your next stay with us will be as pleasant as your last. Sincerely, Mercure Tokyo Ginza

8/10 – Goed

Filip

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023
Reactie van Mercure Tokyo Ginza op 11 sep 2023
Dear Guest, Thank you very much for your stay at the Mercure Tokyo Ginza. We are happy to receive such good feedback. I am sure that our team will be happy to hear your feedback. We look forward to welcoming you back here soon. Sincerely, Mercure Tokyo Ginza

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in augustus 2023
Reactie van Mercure Tokyo Ginza op 6 sep 2023
Dear Guest, Thank you very much for your stay at the Mercure Tokyo Ginza. We are happy to receive such good feedback. I am sure that our team will be happy to hear your feedback. We look forward to welcoming you back here soon. Sincerely, Mercure Tokyo Ginza

10/10 – Uitstekend

Géraldine

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Séjour de 3 semaines en famille
C'est notre 4ème séjour au Mercure Tokyo Ginza et c'est toujours un plaisir d'y séjourner. Personnel très agréable, serviable et disponible. L'hôtel est situé dans le magnifique quartier de Ginza et est desservi par de nombreuses lignes de métro qui nous permettent d'aller facilement dans les autres quartiers. Nous reviendrons à l'hôtel pour notre prochain voyage.
19 nachten verbleven in juli 2023
Reactie van Mercure Tokyo Ginza op 22 aug 2023
Dear Guest, Thank you very much for your stay at the Mercure Tokyo Ginza. We are happy to receive such good review. I am sure that our team will be happy to hear your feedback. We look forward to welcoming you back here soon. Sincerely, Mercure Tokyo Ginza

10/10 – Uitstekend

Aleth

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2023
Reactie van Mercure Tokyo Ginza op 2 aug 2023
Dear Guest, Thank you for staying at Mercure Tokyo Ginza. We are very honored to receive your wonderful feedback. Did you enjoyed your stay in Tokyo? We sincerely hope that your next stay with us will be as pleasant as your last. Sincerely, Mercure Tokyo Ginza

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location in the heart of the Ginza upmarket shopping area. Hotel is clean and staff are friendly and helpful. Only downside is rooms are very small, likely a function of the prime location. Nevertheless the hotel is still value for money.
1 nacht verbleven in juli 2023
Reactie van Mercure Tokyo Ginza op 24 jul 2023
Dear Guest, Thank you for staying at the Mercure Tokyo Ginza. We are delighted to receive such positive feedback from you about the hotel. However, we apologize for the inconvenience caused by the size of the room. If you have the opportunity, please come back to Japan. Sincerely, Mercure Tokyo Ginza

10/10 – Uitstekend

Shotaro

1 nacht verbleven in juni 2023
Reactie van Mercure Tokyo Ginza op 18 jul 2023
Dear Guest, Thank you very much for your stay at the Mercure Tokyo Ginza. We are happy to receive such good review. We hope you enjoyed Tokyo a lot and look forward to seeing you soon and hope your next stay will be as pleasant as the previous one. Sincerely, Mercure Tokyo Ginza

10/10 – Uitstekend

Yogesh

1 nacht verbleven in juni 2023
Reactie van Mercure Tokyo Ginza op 18 jul 2023
Dear Guest, Thank you very much for your stay at the Mercure Tokyo Ginza. We are happy to receive such good review. I am sure that our team will be happy to hear your feedback. We look forward to welcoming you back here soon. Sincerely, Mercure Tokyo Ginza

8/10 – Goed

akito

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Family holiday
The location is great and the rooms are large for Ginza. All within walking distance
3 nachten verbleven in juni 2023
Reactie van Mercure Tokyo Ginza op 26 jun 2023
Dear Guest, Thank you very much for your stay at the Mercure Tokyo Ginza. We're glad to hear your positive comments about location and size of room! We hope your whole experience in Tokyo was memorable and hope to have the opportunity to see you again soon. Sincerely, Mercure Tokyo Ginza

6/10 – Redelijk

Park

1 nacht verbleven in juni 2023
Reactie van Mercure Tokyo Ginza op 20 jun 2023
Dear Guest,Thank you for taking the time to review your stay at the Mercure Tokyo Ginza. We sincerely apologize for not being fully satisfied with your stay. We would like to make use of your feedback in future services, so if you have the opportunity, we would appreciate it if you could give us your frank opinions. Sincerely, Mercure Tokyo Ginza

10/10 – Uitstekend

Shi Ping

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
If you need anything that is not in the room like iron, comb, etc, you can call the room service, and the staff respond quick and fulfill your needs with 5 min. I have never experienced this level of service speed before. Thumbs up! Thank you Mercure Ginza.
4 nachten verbleven in juni 2023
Reactie van Mercure Tokyo Ginza op 13 jun 2023
Dear Guest, Thank you very much for your stay at the Mercure Tokyo Ginza. We are happy to receive such good feedback. We are extremely pleased to receive your kind praise, especially regarding the staff's service.We look forward to welcoming you back here soon. Sincerely, Mercure Tokyo Ginza

6/10 – Redelijk

David

Reisde met een groep
Positief: Netheid, personeel en service
hotel and staff fine .however im a big travel person .the fact that they dont offer eggs at b/fast is so bad and the selection was very boring same every day.
8 nachten verbleven in mei 2023
Reactie van Mercure Tokyo Ginza op 6 jun 2023
Dear Guest,Thank you for sharing your feedback regarding the breakfast at our hotel. We apologize for any disappointment caused by the lack of eggs and the repetitive selection. Your comments will be taken into consideration as we continuously strive to improve our offerings. We appreciate your input and hope to have the opportunity to better meet your expectations in the future.

10/10 – Uitstekend

Leona

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The yurakacho sub line access in basement of hotel and the ginza line just a 7 minute walk. Very comfortable and roomy. Family mart, lawsons and a McDonald’s are very close.
5 nachten verbleven in mei 2023
Reactie van Mercure Tokyo Ginza op 26 mei 2023
Dear Guest, Thank you very much for your stay at the Mercure Tokyo Ginza. We're glad to hear your positive comments about location! We hope your whole experience in Tokyo was memorable and hope to have the opportunity to see you again soon. Sincerely, Mercure Tokyo Ginza

10/10 – Uitstekend

Ann Marie

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service!
5 nachten verbleven in mei 2023
Reactie van Mercure Tokyo Ginza op 18 mei 2023
Dear Guest, Thank you very much for your stay at the Mercure Tokyo Ginza. We are happy to receive such good feedback. I am sure that our team will be happy to hear your feedback. We look forward to welcoming you back here soon. Sincerely, Mercure Tokyo Ginza

10/10 – Uitstekend

beverley

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in april 2023
Reactie van Mercure Tokyo Ginza op 26 apr 2023
Dear Guest, Thank you very much for your stay at the Mercure Tokyo Ginza. We are happy to receive such good feedback. I am sure that our team will be happy to hear your feedback. We look forward to welcoming you back here soon. Sincerely, Mercure Tokyo Ginza

10/10 – Uitstekend

Fumio

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
エコにも気がまわっておられると感心しました。
2 nachten verbleven in april 2023
Reactie van Mercure Tokyo Ginza op 24 apr 2023
この度は当ホテルをご利用いただきありがとうございました。概ね良いご評価をいただき心より感謝申し上げます。また、当ホテルのエコに対する取り組みにも関心を寄せてくださり嬉しく思っております。まだまだ行き届かないところもございますので、引き続き順次見直しを図っていく所存です。ぜひまたお立ち寄りいただけましたら幸いです。メルキュール東京銀座

6/10 – Redelijk

Vina

4 nachten verbleven in april 2023
Reactie van Mercure Tokyo Ginza op 4 mei 2023
Thank you for taking the time to review your stay at the Mercure Tokyo Ginza. We sincerely apologize for not being fully satisfied with your stay. We would like to make use of your feedback in future services, so if you have the opportunity, we would appreciate it if you could give us your frank opinions. Mercure Tokyo Ginza

10/10 – Uitstekend

Sandra

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2023
Reactie van Mercure Tokyo Ginza op 13 apr 2023
Dear Guest, Thank you very much for your stay at the Mercure Tokyo Ginza. We are happy to receive such good feedback. I am sure that our team will be happy to hear your feedback. We look forward to welcoming you back here soon. Sincerely, Mercure Tokyo Ginza

4/10 – Matig

Maurice

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen
Room much smaller than what we paid for
1 nacht verbleven in april 2023
Reactie van Mercure Tokyo Ginza op 5 apr 2023
Dear Guest, Thank you very much for your stay at the Mercure Tokyo Ginza. We're glad to hear your comment. We apologize that you were not satisfied with the room size. We will keep striving for our improvement and we wish we could have offered you a better experience. Sincerely, Mercure Tokyo Ginza

10/10 – Uitstekend

Calvin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent hotel for the price
3 nachten verbleven in maart 2023
Reactie van Mercure Tokyo Ginza op 5 apr 2023
Dear Guest, Thank you very much for your stay at the Mercure Tokyo Ginza. We are glad to receive such good feedback. I am sure that our team also will be happy to hear your feedback. We look forward to welcoming you back here soon. Sincerely, Mercure Tokyo Ginza

6/10 – Redelijk

Marie-Claude

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
7 nachten verbleven in februari 2023
Reactie van Mercure Tokyo Ginza op 3 mrt 2023
Dear Guest, Thank you very much for your stay at the Mercure Tokyo Ginza. We apologize that you were not fully satisfied with your stay this time. We will keep striving for the excellence until the next time we welcome you to the Mercure. Sincerely, Mercure Tokyo Ginza

10/10 – Uitstekend

Brigitt

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So cute! All the amenities you could ask for.
3 nachten verbleven in februari 2023
Reactie van Mercure Tokyo Ginza op 8 feb 2023
Dear Guest, Thank you for staying at Mercure Tokyo Ginza. We are also very happy to receive your positive feedback. We hope that you enjoyed your trip in Japan. We are looking forward to seeing you again soon. Mercure Tokyo Ginza

10/10 – Uitstekend

Lun

7 nachten verbleven in januari 2023
Reactie van Mercure Tokyo Ginza op 7 mrt 2023
Dear Guest, Thank you very much for your stay at the Mercure Tokyo Ginza. We are pleased to receive such positive feedback from you. We will keep striving for the excellence until the next time we welcome you to the Mercure. Sincerely, Mercure Tokyo Ginza