Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 1055 van 1709 beoordelingen" "
10 - Uitstekend
1.055
Gastenscore: 8 - Goed. 368 van 1709 beoordelingen" "
8 - Goed
368
Gastenscore: 6 - Redelijk. 124 van 1709 beoordelingen" "
6 - Redelijk
124
Gastenscore: 4 - Matig. 83 van 1709 beoordelingen" "
4 - Matig
83
Gastenscore: 2 - Ontzettend slecht. 79 van 1709 beoordelingen" "
2 - Ontzettend slecht
79
9,0/10
Netheid
9,0/10
Personeel en service
8,6/10
Voorzieningen
8,6/10
Staat van de accommodatie en faciliteiten
8,6/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Diane
29 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Diane
5 nachten verbleven in april 2024
Reactie van General Manager op 1 mei 2024
Dear Diane, On behalf of our team at Sheraton Centre Toronto Hotel, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our city.Tim ReardonGeneral Manager
10/10 – Uitstekend
Alexandra
24 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
Alexandra
1 nacht verbleven in maart 2024
10/10 – Uitstekend
Richard
Zakenreiziger
24 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very pleasant checkin and decent in-room menu.
Richard
1 nacht verbleven in april 2024
Reactie van General Manager op 24 apr 2024
Dear Richard, Thank you for choosing the Sheraton Centre Toronto Hotel for your recent stay. We are pleased you enjoyed our seamless check-in experience and room service menu. Thank you once more, and we hope to have you back with us again soon.Tim ReardonGeneral Manager
8/10 – Goed
Eduardo, Dallas
22 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Eduardo
3 nachten verbleven in april 2024
6/10 – Redelijk
Huda
21 apr 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Huda
2 nachten verbleven in april 2024
Reactie van General Manager op 22 apr 2024
Dear Huda, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Tim Reardon,General Manager
10/10 – Uitstekend
Elo
Reisde met partner
19 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the view over Toronto City Hall.
Elo
2 nachten verbleven in april 2024
Reactie van General Manager op 20 apr 2024
Dear Elo, It was our pleasure welcoming you to the Sheraton Centre Toronto Hotel! We are thrilled that your experience was perfect from beginning to end and that you particularly enjoyed the view. On behalf of all of us, we thank you for taking the time to review our hotel, and we hope to see you again soon.Tim Reardon,General Manager
8/10 – Goed
Deborah
Reisde met familie
19 apr 2024
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
—
Deborah
1 nacht verbleven in april 2024
10/10 – Uitstekend
Tina
17 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really nice area and able to walk to dinner and sightseeing
Tina
1 nacht verbleven in april 2024
Reactie van General Manager op 18 apr 2024
Dear Tina, Thank you for the wonderful review of your recent stay at the Sheraton Centre Toronto Hotel. We are pleased you found our location to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back the next time you are in the area.Tim ReardonGeneral Manager
6/10 – Redelijk
Nancy
Reisde met een groep
16 apr 2024
Positief: Personeel en service, voorzieningen
The toilet wasn't flushing, we had to get it fixed. There weren't toothbrush and slippers provided, we had to ask for it.
Nancy
1 nacht verbleven in april 2024
Reactie van General Manager op 16 apr 2024
Dear Nancy, Thank you for reviewing your stay. We strive to provide fresh, comfortable accommodations to every guest, so we are genuinely sorry for the issues you experienced. We appreciate you bringing this to our attention, and we will address these with the relevant teams. We hope you will consider returning the next time you are in the area.Tim Reardon,General Manager
10/10 – Uitstekend
Teresa
Reisde met een groep
12 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location —we walked to dinner and a show! Beautiful rooms and lobby area. Will definitely book again.
Teresa
1 nacht verbleven in februari 2024
Reactie van General Manager op 14 apr 2024
Dear Teresa, Thank you for sharing your experience with the Sheraton Centre Toronto Hotel. We are delighted to hear that you enjoyed the convenience of our excellent location, allowing you to explore the area easily. It is wonderful to know that you found our rooms and lobby area beautiful, providing a comfortable and inviting atmosphere during your stay. We appreciate your positive feedback and are thrilled to hear that you plan to visit us again. We look forward to welcoming you back and ensuring another enjoyable stay for you.Tim Reardon,General Manager
10/10 – Uitstekend
Soraya
11 apr 2024
Soraya
1 nacht verbleven in april 2024
10/10 – Uitstekend
Alyssa
Reisde met partner
9 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved how central Sheraton was to shopping centers/ dining options. Everything was walkable
The staff was excellent, the room was clean. 10/10 experience
Alyssa
2 nachten verbleven in april 2024
10/10 – Uitstekend
Natalie
Zakenreiziger, Reisde met familie
9 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service
Natalie
1 nacht verbleven in april 2024
Reactie van General Manager op 10 apr 2024
Dear Natalie, We are delighted you chose the Sheraton Centre Toronto Hotel for your visit, and we are happy to know our team made your stay so memorable. We appreciate the acknowledgment of our hard-working team, and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in town!Tim Reardon,General Manager
10/10 – Uitstekend
Brianne
Reisde met partner
9 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved this hotel! It was clean and spacious. I wish the rooms would’ve been sound proofed because we did hear people in the hallway constantly. Also the garden/terrace area was not open at the time we went (April) which was a big let down after seeing the gorgeous pictures online. There is self parking right across the street in a ramp which has an underground walkway to stay out of the elements. Security was prominent on property so no problems were even possible. All staff was very nice and informative. We didn’t eat here so I can’t rate any food services. Bed was very comfy and we had a nice view of Nathan Phillips Square out the window.
Brianne
1 nacht verbleven in april 2024
10/10 – Uitstekend
Vanessa
Reisde met een groep
9 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved my stay!
Vanessa
1 nacht verbleven in maart 2024
Reactie van General Manager op 9 apr 2024
Dear Vanessa, It was our pleasure welcoming you to the Sheraton Centre Toronto Hotel! We are thrilled that your experience was perfect from beginning to end. On behalf of all of us, we thank you for taking the time to review our hotel, and we look forward to seeing you again soon.Tim Reardon,General Manager
8/10 – Goed
Susan
5 apr 2024
Susan
2 nachten verbleven in april 2024
10/10 – Uitstekend
Gordon
5 apr 2024
Gordon
2 nachten verbleven in maart 2024
Reactie van General Manager op 26 apr 2024
Dear Gordon, Thanks for the nice rating! We are delighted your time at the Sheraton Centre Toronto Hotel was great, as we always strive to provide every guest with a memorable experience. We look forward to your return soon.Tim ReardonGeneral Manager
10/10 – Uitstekend
Shane
Reisde met familie en kleine kinderen
4 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very central
Shane
1 nacht verbleven in maart 2024
10/10 – Uitstekend
Evangeline
3 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing stay feel so relaxing
Evangeline
1 nacht verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
Dear Evangeline, Thank you for choosing the Sheraton Centre Toronto Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one.Tim Reardon,General Manager
10/10 – Uitstekend
Lochlan
2 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lochlan
1 nacht verbleven in maart 2024
10/10 – Uitstekend
Jude
2 apr 2024
Jude
1 nacht verbleven in februari 2024
Reactie van General Manager op 4 apr 2024
Dear Jude, We are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Sheraton Centre Toronto Hotel look forward to your next visit.Tim Reardon,General Manager
10/10 – Uitstekend
Jason
Reisde met familie, Reisde met familie en kleine kinderen
2 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super emplacement, à distance de marche de plusieurs attractions
Jason
3 nachten verbleven in maart 2024
10/10 – Uitstekend
Chelsey
1 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Chelsey
3 nachten verbleven in maart 2024
Reactie van General Manager op 3 apr 2024
Dear Chelsey, Thank you for choosing the Sheraton Centre Toronto Hotel and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Tim Reardon,General Manager
10/10 – Uitstekend
Jannine
Reisde met familie
31 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reception staff were outstanding. Most comfortable beds I have had in a hotel. Very nice looking hotel.
Jannine
1 nacht verbleven in maart 2024
8/10 – Goed
Arianne
Reisde met familie
31 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente Ubicación!
Arianne
4 nachten verbleven in maart 2024
Reactie van General Manager op 1 apr 2024
Dear Arianne, Thank you for the wonderful review of your recent stay at the Sheraton Centre Toronto Hotel. We are pleased you found our location to be perfect for your plans. Situated in the heart of downtown Toronto, it is always great to hear that our guests took advantage of the many exciting things Toronto has to offer, like the Hockey Hall of Fame, world-class dining, shopping, entertainment, and more! It was a pleasure having you as our guest, and we look forward to welcoming you back the next time you are in the area.Tim Reardon,General Manager
10/10 – Uitstekend
Julie
31 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Julie
2 nachten verbleven in maart 2024
Reactie van General Manager op 1 apr 2024
Dear Julie, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Sheraton Centre Toronto Hotel. We look forward to your return and wish you all the best with your future travels.Tim Reardon,General Manager
10/10 – Uitstekend
Anna
30 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Anna
3 nachten verbleven in maart 2024
8/10 – Goed
Edward, GUELPH
27 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We like using the Sheraton Centre Hotel downtown for so many reasons. It is connected to the PATH, easy parking, next to Four Seasons Centre, Chinatown Eatonn Centre etc.
Edward
1 nacht verbleven in februari 2024
Reactie van General Manager op 28 mrt 2024
Dear Edward, Thank you for letting us know that your return visit to the Sheraton Centre Hotel downtown was fantastic. We are glad our location in the heart of downtown Toronto once again enhanced your experience by offering convenience and accessibility for your needs. We appreciate your feedback and look forward to welcoming you back for yet another enjoyable stay. Tim Reardon, General Manager
8/10 – Goed
AYUMI
27 mrt 2024
AYUMI
9 nachten verbleven in maart 2024
8/10 – Goed
Peyman
Zakenreiziger, Reisde met familie
26 mrt 2024
Positief: Netheid, personeel en service en voorzieningen
Centeral location
Peyman
4 nachten verbleven in maart 2024
10/10 – Uitstekend
DEBRA
Reisde met familie
26 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A great property and the staff goes above and beyond. Amazing customer focus and service.
The security staff went out of it's way to secure a phone that was left in our room by accident. We will be back! Thank you for looking out for us!
DEBRA
3 nachten verbleven in maart 2024
Reactie van General Manager op 27 mrt 2024
Dear Debra, We are thrilled you had a great stay at Sheraton Centre Toronto Hotel. Knowing that our exceptional customer service left a positive impression on you is truly rewarding. It is also heartening to know that our security team helped retrieve your misplaced phone and ensured it was returned to you promptly. Your kind words mean a lot to us. It is always a joy to see our guests excited about returning; we look forward to it.Tim Reardon, General Manager
8/10 – Goed
Ryan
Reisde met familie en kleine kinderen
26 mrt 2024
Positief: Netheid, personeel en service en voorzieningen
Culture is lovely
Ryan
1 nacht verbleven in december 2023
10/10 – Uitstekend
Deanna
Reisde met partner
25 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was immaculate! Staff was friendly and helpful. My new, go to when in Toronto
Deanna
1 nacht verbleven in maart 2024
Reactie van General Manager op 25 mrt 2024
Dear Deanna, Thank you for reviewing your stay at Sheraton Centre Toronto Hotel. We are delighted to read you loved our well-maintained property and that our associates took excellent care of you. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in the area. Tim Reardon, General Manager
10/10 – Uitstekend
Cosmos
21 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very friendly staffs
Cosmos
2 nachten verbleven in maart 2024
10/10 – Uitstekend
Fotini
Reisde met familie en kleine kinderen
21 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff
Fotini
2 nachten verbleven in september 2023
10/10 – Uitstekend
Fred
21 mrt 2024
I used to stay at this hotel on a regular basis as part of my work life. I’ve been retired for several years now and recently went back and stayed at this hotel again after several years. I was very happy to discover that a relatively recent updating had completely rejuvenated the whole property. I’m not overstating things when I say that the hotel and staff are outstanding and I enjoyed my stay there more words can adequately convey. I can’t wait to go back for another stay.
Fred
2 nachten verbleven in maart 2024
Reactie van General Manager op 22 mrt 2024
Dear Fred, Thank you for your return visit to the Sheraton Centre Toronto Hotel and for sharing your experience. We are thrilled to know you were pleased with our well-maintained property and courteous associates. It was a pleasure to host you, and we look forward to welcoming you back soon. Tim Reardon,General Manager
10/10 – Uitstekend
Danish
20 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Danish
3 nachten verbleven in januari 2024
Reactie van General Manager op 22 mrt 2024
Dear Danish, Thank you for choosing the Sheraton Centre Toronto Hotel and for sharing your excellent rating. We are delighted to know you enjoyed your stay with us and that we exceeded your expectations. It was a pleasure to accommodate you, and we look forward to your return visit. Tim Reardon,General Manager
10/10 – Uitstekend
Ian
19 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I can’t say enough good things about this hotel. I’ve stayed here over the years back to when I was a child traveling with my family. It’s convenient to the subway, downtown core, it’s well kept and clean and I appreciate the fact that they’ve maintained it the way they have.
Ian
2 nachten verbleven in maart 2024
Reactie van General Manager op 20 mrt 2024
Dear Ian, Thank you for choosing the Sheraton Centre Toronto Hotel and sharing your experience. We are thrilled to know you were pleased with our ideal location and well-maintained property It was a pleasure to host you, and we look forward to your next visit. Tim Reardon,General Manager
10/10 – Uitstekend
Vincenzo
Reisde met familie en kleine kinderen
19 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was perfect for an overnight with our grandchildren. Walking distance to the theatre and restaurants. We also enjoyed the indoor outdoor pool facility as well as the convenience of valet parking.
Vincenzo
1 nacht verbleven in maart 2024
10/10 – Uitstekend
Susan
Reisde met familie
19 mrt 2024
Positief: Staat van de accommodatie en faciliteiten
We chose the hotel for the large indoor /outdoor pool, 25 meters with lane markings.
Susan
2 nachten verbleven in maart 2024
Reactie van General Manager op 20 mrt 2024
Dear Susan, Thank you for being our guest at Sheraton Centre Toronto Hotel and sharing your experience. We are delighted to know you enjoyed your stay with us and that you were especially pleased with our excellent pool. It was a pleasure to host you, and we look forward to your return visit. Tim Reardon,General Manager
10/10 – Uitstekend
Corey
Reisde met partner
18 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel, excellent and conscientious staff. Wonderful stay
Corey
3 nachten verbleven in maart 2024
10/10 – Uitstekend
victoria, Wilmington
18 mrt 2024
Wonderful time very nice view
victoria
1 nacht verbleven in maart 2024
Reactie van General Manager op 19 mrt 2024
Dear Victoria, Thank you for sharing your feedback regarding your recent stay at the Sheraton Centre Toronto Hotel. We are delighted to learn that your experience was exceptional and that you enjoyed our stunning views. We look forward to welcoming you back soon.Tim Reardon,General Manager
10/10 – Uitstekend
Rody
Reisde met partner
18 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Walking distance from restaurants, bars, etc
Rody
1 nacht verbleven in maart 2024
Reactie van General Manager op 19 mrt 2024
Dear Rody, Thank you for choosing the Sheraton Centre Toronto Hotel and for sharing your feedback. We are delighted to hear that you found our proximity to diverse dining options convenient for your travel plans. Your satisfaction is our utmost priority, and we look forward to welcoming you back the next time you are in TorontoTim Reardon,General Manager
10/10 – Uitstekend
Scott
Reisde met familie
18 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Hotel, Great Staff. Within walking distance to everything downtown
Scott
1 nacht verbleven in maart 2024
10/10 – Uitstekend
Sheila
Reisde met familie
17 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed for two nights while visiting friends in Toronto!
Our room was clean and comfortable. The space was inviting upon walking in to the building.
Location was ideal for our trip ... We went ice-skating at the rink right outside at Nathan Phillips' Square. We visited the CN Tower located several blocks. Many restaurants available that were easily walkable on street level as well as the underground system located under the hotel (perfect for terrible weather). We came in via the train, which was also just a couple of blocks away (we didn't realize that we could have also used the underground system until we arrived at the hotel).
The Staff were incredibly helpful and always present!!
Sheila
2 nachten verbleven in februari 2024
Reactie van General Manager op 19 mrt 2024
Dear Sheila, Thank you for taking the time to share your feedback regarding your recent stay at the Sheraton Centre Toronto Hotel. We are delighted to hear that our convenient location near Nathan Phillips Square, CN Tower, and various dining options made you explore the city effortlessly. It is also wonderful to know that you enjoyed our spotless accommodations and impeccable service. We look forward to welcoming you back for another outstanding visit.Tim Reardon,General Manager
10/10 – Uitstekend
Scott
Reisde met een groep
17 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I am confined to a wheel chair and it was accommodated by the staff.
Scott
2 nachten verbleven in maart 2024
Reactie van General Manager op 18 mrt 2024
Dear Scott, Thank you for choosing the Sheraton Centre Toronto Hotel and sharing your experience. We are delighted to know you enjoyed your stay with us and that you were pleased with our thoughtful hospitality. It was a pleasure to host you, and we look forward to your return visit.Tim Reardon,General Manager
10/10 – Uitstekend
Alexia
17 mrt 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Alexia
1 nacht verbleven in maart 2024
10/10 – Uitstekend
Frances
Reisde met een groep
17 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just to get away
Frances
1 nacht verbleven in maart 2024
Reactie van General Manager op 18 mrt 2024
Dear Frances, Thank you for the generous rating. It is always gratifying to receive praise for meeting expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at the Sheraton Centre Toronto Hotel; we hope to see you again soon. Tim Reardon,General Manager
10/10 – Uitstekend
James
Reisde met partner
17 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
room keys difficult to get work with.
would think for the price I paid, breakfast would be part of the package.
bottom line we will not stay there again and will be telling our associates of the experience.
James
1 nacht verbleven in maart 2024
10/10 – Uitstekend
Susanne
16 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Susanne
1 nacht verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
Dear Susanne, We are delighted you had an outstanding stay at the Sheraton Centre Toronto Hotel and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.Tim Reardon,General Manager