Hi DJ, I truly do apologize you did not enjoy your stay with us. In regards to the front desk responding to guests requests, they absolutely try their best to ensure everyones comfort. I apologize if you did not feel this way. Wishing you safe & happy travels.

Hi Kate, I truly do apologize you did not enjoy your stay with us. I did not see any complaints from your room on file although I highly suggest always notifying someone from our staff and they will make sure to change your room or remedy any issues you may be having promptly. Wishing you safe & happy travels.

Hi Sarah-Lynne, I truly do apologize for the wait time. We are currently training new staff so the transition may be a bit slower than usual at some times of the day. In regards to room cleaning the do not disturb sign has to be off your door otherwise we do not enter even if the cleaning was requested. Wishing you safe & happy travels,

Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

Hi Richard, I truly do apologize that we did not exceed your expectations throughout your stay. I have spoken to all departments on my team specifically housekeeping, maintenance and front desk to ensure these things do not happen. Once again, I always advise to ask for the manager on duty and they will assist you with any issues. Wishing you safe & happy travels.

Hi Paul, I truly do apologize for any inconvenience you may have experienced. I always advise guests to let the front desk team know of any issues with their room or a lack of housekeeping and they will remedy the situation at hand immediately. Wishing you safe & happy travels.

Hi Yohannse, I truly do apologize that you did not enjoy your stay with us. We strive to provide the best service to our guests so I am quite surprised you feel this way but I do apologize if there were any miscommunications from our end.

Hi Rabia, I truly do apologize you did not enjoy your stay with us. Hopefully we can exceed your expectations next time. Wishing you safe & happy travels.

Hi Edelbirt, I want to truly apologize that we did not exceed your expectations. I always advise guest to let the front desk team know of any issues so they can remedy them. I have also spoken to my team about professionalism and proper customer service skills. Wishing you safe & happy travels.