Hello, I'm glad to hear you had an enjoyable stay and found the room to be good value for money. Thank you for your feedback regarding the eletronic safe. We are always looking for way to improve guest experiences so will look into moving the safe. Hope to see you again soon. Safe travels, Sophie

Hi, Thank you very much for your response. We are glad you enjoyed your stay with HI Toronto. We hope to see you again. Kind regards, Corinna

Bedankt voor je review. We proberen onze services voor onze gasten en hun veiligheid altijd te verbeteren. Daarom hebben we de elektronische kluizen in plaats van grote kluisjes :)

Hi Carla, Thanks for taking the time to leave us a review. I'm glad to hear you had a 10/10 stay with us and found us to be clean and in a good location! Hope to have you stay again. Safe travels, Sophie

Hi Hao! Thanks so much for taking the time to write us a review, we greatly appreciate it. We're happy to hear you enjoyed your stay with us. We hope to have you again in the future! Safe travels!

Hello, Thanks for taking the time to leave us some feedback - we really appreciate your review. I'm glad to hear you had a 5/5 stay and found the hostel to be in a good location with a friendly vibe. Hope to have you stay if you are ever in Toronto again. Safe travels, Sophie (AGM)

Hello, Thanks for taking the time to leave us some feedback. Please don't hesitate to reach out if there is anything that could be improved to make your stay 5/5! Safe travels, Sophie (AGM)

Hi there! Thanks so much for taking the time to write us a review, we greatly appreciate it. We're happy to hear that you thought the check-in went very quickly and easily. We're also glad to hear you enjoyed our friendly staff as our activities led by our volunteers. We're sorry to hear you were unable to find the outlet for your bed. We have one for every bed, sometimes it's just a matter of moving the bed a little bit. Our housekeepers would've been happy to help you find where it is located. As for the breakfast, we have recently changed the menu to a continental buffet breakfast because our original breakfast was not enough for most people. We hope you had fun here regardless and we hope to have you again if you ever come back to Toronto!

Hello, Thanks for taking the time to leave us some feedback. Sorry to hear we didn't meet your expectations during your stay. If there was any specific issues or anything we could improve on, then please don't hesitate to get in touch. Safe travels, Sophie

Hi there! Thanks so much for taking the time to write us a review, we greatly appreciate it. We're happy to hear you had a pleasant experience with us and hope your interview went well!

Hi Rhe! Thank you so much for taking the time to write us a review, we really appreciate it. We're happy to hear you enjoyed the view you had from your room and that the hostel in general exceeded your expectations. We're also happy to hear you liked our free buffet breakfast in the Cavern and our fast working WiFi. Safe travels! -Alli FDA

Hi there! Thanks for taking the time to write us a review, it is greatly appreciated! We're sorry to hear that your stay with us was less than acceptable. If you have any ideas or things that we could work on to make it a better experience for our future guests, please don't hesitate to get in touch! Safe travels! -Alli FDA

Hi there! Thanks so much for taking the time to leave us a review, we greatly appreciate it. We're very happy to hear that you had a great time with us. We hope to have you again soon!

Hi, thank you for your incredible review. It really does mean a lot to us.

Hi, thank you for your 10 out of 10 review we really appreciate it.

Hi, thank you for reviewing us we really appreciate it. Peter (AGM)

Hi Sugyung, Thanks for taking the time to leave us some feedback. I'm glad to hear there were no issues during your stay and you found it to be 10/10! Hope to see you again soon! Safe travels, Sophie

Hello, Thank you for taking the time to leave us a review. We really appreciate all feedback both positive and negative. All of our rooms have climate control both heating and air conditioning, which can be used by guests to keep the room at a comfortable temperature. We can also provide additional blankets to keep guests warm during the winter months. I'm sorry to hear you found your bedding to be yellow. I have passed your comments onto our housekeeping manager to look into and ensure this is resolved for future guests. Please don't hesitate to get in touch with us directly if your stay could have been improved further. Kind regards, Sophie (MIT)

We are so happy you had a great time and hope to see you the next time you return to Toronto!

Hi there! Thanks so much for taking the time to give us tour feedback it is greatly appreciated. We're very happy to hear you had a great time with us and that you liked hanging out around the hostel. We'd love to have you again if you ever come back to Toronto!

Hi Su-Wei! Thanks for taking the time to write us a reivew, we really appreciate it! We wish you had a better experience with us and hope you let us know how we can improve!

Hi there! Thank you for taking the time to write us a review, we really appreciate it. We're happy to hear that you were happy with our staff printing your tickets for free at the front desk. We're sorry to hear you lost your laundry detergent, hopefully you ended up finding it in your things!

Hello, Thank you for taking the time to leave us some feedback. Sorry to hear you didn't have an excellent experience staying with us. If there are any areas where we can make improvements, please don't hesitate to get in touch. Hopefully you will stay with us again and we can provide a 5 out of 5 experience. Kind regards, Sophie

Hello, Thank you for taking the time to leave us some feedback. I am glad to hear you enjoyed your stay with us. If there is anything we could have improved to make your stay 5/5 then please dont hesitate to get in touch. Kind regards, Sophie

Hello, Thanks for taking the time to leave us a review. I am glad to hear you had a good stay at our hostel. If there is anything that could be improved to make your stay 5/5 then please do not hesitate to get in touch. Safe travels, Sophie

Hello Gustavo, Thank you for your feedback. We are glad to hear you enjoyed your stay with us. If there is anything we could improve to make your stay even better, please do not hesitate to get in touch. Kind regards, Sophie

Hello, Thank you for taking the time to leave us a review - we really appriciate guest feedback as it helps us to improve our guest experiences. I'm sorry to hear you felt you were unfairly charged when trying to cancel your reservation. We offer refundable rates for guests needing flexibility with free cancellation up to 24-hours before. Sadly for guests who choose to book non-refundable rates or those who cancel with less than 24-hour notice, some or all of the reservation is charged. If you would like to discuss this matter further, then please do not hesitate to get in touch. Kind regards, Sophie

Hello, Thank you for your feedback. I'm glad to hear you enjoyed your stay and had a 5 out of 5 experience. Hope to see you again soon! Kind regards, Sophie

Hello Katri, Thank you for taking the time to leave us a review, we really value guest feedback. I am glad to hear you found your room to be clean and found us to be in a good location to explore our city. I'm sorry you found the floor to be cold and that your TV was not working - we will look into these issues. Hope to welcome you again soon. Kind regards, Sophie

Hello Mocandee, Thank you for taking the time to leave us a review, we really appriciate your feedback. I am glad to hear you enjoyed your stay and found the hostel to be clean. If there are any areas where we could improve, please don't hesitate to get in touch. Kind regards, Sophie

Hello, Thank you for taking the time to leave us a review. We really value our guest feedback. If your stay could have been improved in anyway, then please don't hesitate to get in touch. Kind regards, Sophie

Hello, Thanks for taking the time to leave us a review we appreciate all feedback both positive and negative. I'm glad you found our hostel to be in a good location and that there was a nice atmosphere. Sorry you found the breakfast and your bed to be disappointing. We will pass your comments onto the relative managers to ensure this is improved. Kind regards, Sophie

Hello, Thank you for taking the time to leave us some feedback. We hope you enjoyed your stay at the HI Toronto. If your stay could have been improved, please do not hesitate to get in touch. Hope to see you again soon. Safe travels, Sophie

Hello Carles, Thank you for taking the time to give us a review. If you have reasons why your stay was not 10/10, then please do not hesitate to get in touch and suggest any areas of improvement. We hope to see you again soon. Safe travels, Sophie

Hello Johan, Thank you for your feedback. We really value hearing about our guest experiences as it helps us to improve. I am glad to hear you felt welcome at our hostel, but am sorry that other guests made this experience less enjoyable. If you experience issues with other guests in the future, please contact our front desk team who will be happy to help resolve and problems. Hope to see you again soon. Safe travels, Sophie

Hello, Thank you for taking the time to write us a review. Sorry to hear you didn't sleep well and found the room to be crowded and noisy. We encourage guests to be respectful of each other during the night, however due to the nature of shared rooms this isn't always observed. Hopefully if you choose to stay with us again, we can improve your experience. Kind regards, Sophie

We are so sorry about your experience here at Hi Toronto and will ensure this never happens again. This should not have happened and we do hope to see you again to be able to give you a better stay with us.

Hello Daniel, Thank you for taking the time to write us a review. We appriciate your feedback as it helps us to improve on each stay. Sorry you found the locker to be too small. We provide a small electronic safe for your valuables and most guests keep the rest of their belongings by their beds. Hope you enjoyed the rest of your stay. Safe travels, Sophie

Hi Kittamate! Thank you for taking the time to write us a review. We're pleased to hear you were happy with our location as well as our electronic safes in the rooms. The price for the night varies depending on the day of the week as well as the amount of people in the room and the events going on in the city. The price is already pretty high to begin with as we are location in the downtown core of Toronto.

Thanks for staying with us and taking the time to leave us a review! Hope to accommodate you again!

Thanks Mahee for staying with us and taking the time to leave us a review! Hope to accommodate you again!

Thanks Alexandra for staying with us and taking the time to leave us a review! Hope to accommodate you again!

Thanks for staying with us and taking the time to leave us a review! Hope to accommodate you again!

We're glad you enjoyed staying with us and thanks for taking the time to leave us a review! Hope to accommodate you again!

Hi, Thank you very much for your feedback we greatly appreciate it. We are glad you enjoyed your overall stay. We will take your concerns into account and hope to see you again in the future.

Thank you very much for your feedback! We are very happy that you enjoyed the free breakfast, Wifi and our staff. We hope to have you again soon!

Hi Carla! Thank you so much for your feedback. We are very happy you enjoyed our friendly and helpful staff as well as our free breakfast in the Cavern bar. We are sorry you were not happy with the mattress in the bed you were assigned. We hope to have you again soon!

Hi Minsook! Thank you for your feedback. We're happy you enjoyed your stay with us! We hope to have you again soon!