2/10 – Ontzettend slecht
Fred
9 okt 2025
Terrible experience at this property. Did not receive the room that I booked. I had booked a room with a queen bed and was given a double bed. When I arrived there were sheets missing from the bed. I eventually found them hanging in the closet and they were damp. Sadly, I had to use these damp sheets to make the bed . There was dry glue coming from some of the floor panels and the towels and bathmat were stained with the same colour floor glue. The walls in this room were not fully painted and it was very noticeable. The kitchen cabinet pot lights would not turn off. I had to stand on a chair and go into cabinet above stove fan to umplug the cord. In my years of traveling I have never experienced anything like this. This room was in a horrific state and should have never been given to me or anyone to stay in. It was nothing to what the pictures on the site showed. It was if I was staying in a rundown cheap motel, yet paying a hotel price. If you are considering staying at the RS Suites - Eaton Centre you will be making a big mistake. I had talked to three different representatives on the phone during my stay and they kept telling me someone from the finance department would be getting a hold of me to see how I could be compensated. Sadly, no one ever did.
Fred
2 nachten verbleven in september 2025