Receptie

Beoordelingen van TownePlace Suites by Marriott Toronto Northeast/Markham

3 out of 5

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 544 van 989 beoordelingen" "
Gastenscore: 8 - Goed. 317 van 989 beoordelingen" "
Gastenscore: 6 - Redelijk. 78 van 989 beoordelingen" "
Gastenscore: 4 - Matig. 27 van 989 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 23 van 989 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Paul, Nederland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nette en schone hotel.
Alles was netjes en schoon zoals werd aangegeven. Alleen het ontbijt was heel eenvoudig en elke dat exact hetzelfde.

10/10 – Uitstekend

Sannytl

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
goedkoop, ruim en schoon hotel
Mooi en schoon hotel met grote ruimte. We kregen een kamer op de 14e verdieping, mooi uitzicht 's avonds en een balkon. Enige minpunt is dat je het restaurantpersoneel om 7:00 hoort werken, want onze kamer zat tegenover de ontbijtzaal. Het ontbijt vond ik persoonlijk wat minder, maar er was verse wafel, brood, tosti-apparaat, ei, jam, muffins, melk ,yoghurt etc. Personeel is erg vriendelijk en behulpzaam. Echt een aanrader voor mensen die in Markham verblijven. Naar Toronto centrum duurt het meer dan een uur met OV. Kreeg tip van een inwoner om bij Fairview Mall, 1800 Sheppard Ave gratis te parkeren en vanuit daar het OV te nemen.

10/10 – Uitstekend

Susan Cohoe, Lakeland

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is fantastic. I could tell they really care about their visitors. The entire facility was very clean - rooms, lobby, fitness center, business center, and breakfast area. Breakfast had lots of options and the food was fresh. There is a Starbucks located inside the hotel in their bistro. I will be visiting again. There are not many options for food, groceries, shopping without driving.
7 nachten verbleven in mei 2024

8/10 – Goed

Clint

Positief: Netheid, personeel en service
Property was ok great staff
4 nachten verbleven in mei 2024
Reactie van Hotel Management op 15 mei 2024
We appreciate your feedback. Thank you for choosing to stay with us !We look forward to welcoming you back in our property.

10/10 – Uitstekend

Shumaila

Positief: Staat van de accommodatie en faciliteiten
Cleaning issues in side the room, and bedding stuff
3 nachten verbleven in mei 2024
Reactie van Hotel Management op 15 mei 2024
We appreciate your feedback. Thank you for choosing to stay with us !We look forward to welcoming you back in our property.

10/10 – Uitstekend

Karyne

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super service jusqu’à présent
1 nacht verbleven in mei 2024
Reactie van Hotel Management op 12 mei 2024
We appreciate your feedback. Thank you for choosing to stay with us !We look forward to welcoming you back in our property.

10/10 – Uitstekend

Vanessa

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was incredibly helpful
1 nacht verbleven in mei 2024
Reactie van Hotel Management op 12 mei 2024
We appreciate your feedback. Thank you for choosing to stay with us !We look forward to welcoming you back in our property.

10/10 – Uitstekend

Allan, Ottawa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a great experience in staying for 2 nights at this hotel. Everything that we expected were all here. Our room was great with complete appliance and no issues at all. The breakfast was excellent and I just kept on coming back. This is now a place for us to stay whenever we're in Toronto/North York/Markham area in the future. I wish to extend the great services of their front desk/reception who greeted us upon entry to their property and especially to Kaye who explained to me the details of my reservation. To Derrance Luk, who serviced me above and beyond his duties by handling over some new towels and extra coffee sachets, to the dining crew at the breakfast room at 14th floor who make sure that the food array are topped up while keeping the dining tables clean. Overall, their service is impeccable. Thank you again and we will be back soon and thank you for the excellent service.
2 nachten verbleven in mei 2024
Reactie van Manager on Duty op 9 mei 2024
We appreciate your feedback. Thank you for choosing to stay with us !We look forward to welcoming you back in our property.

8/10 – Goed

Viliam

Positief: Netheid, personeel en service
1 nacht verbleven in mei 2024
Reactie van Hotel Management op 4 mei 2024
We appreciate your feedback and thank you for choosing to stay with us. We look forward to welcoming you back in our property.

8/10 – Goed

ISIOMA

It’s good
4 nachten verbleven in april 2024
Reactie van Manager op 3 mei 2024
We appreciate your feedback and thank you for choosing to stay with us. We look forward to welcoming you back in our property

6/10 – Redelijk

Yagyansh

1 nacht verbleven in april 2024
Reactie van Hotel Management op 2 mei 2024
We appreciate your feedback and thank you for choosing to stay with us. We look forward to welcoming you back in our property

10/10 – Uitstekend

Qingshuang

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Manager on Duty op 2 mei 2024
We appreciate your feedback and thank you for choosing to stay with us. We look forward to welcoming you back in our property.

10/10 – Uitstekend

Emma

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff are very friendly and kind.
2 nachten verbleven in april 2024
Reactie van Manager on Duty op 29 apr 2024
We appreciate your feedback and thank you for choosing to stay with us!We look forward to welcoming you back in our property.

2/10 – Ontzettend slecht

Guillaume

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
When i checked in I had to switch room, it was smelling horrible , like fish & burned tirea They gave me a room right in front of the elevator So i heard people screaming & talking all the time Lot of noise everywhere Kids/parties People smoking in their rooms...cigarette & cannabis smells Parking lot is ridiculous Slow elevetors Why the cleaning ladys need the yell at each others Dont waste your time & money go somewhere else
2 nachten verbleven in april 2024
Reactie van Hotel Management op 30 apr 2024
Thank you for choosing to stay with us. We appreciate your rating & feedback. We apologize for the inconvenience this has caused. Your feedback has been forwarded to our leadership team to improve future stays.

6/10 – Redelijk

DENNIS HUI

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
No movable shower head as it is hard to shower toddler.
3 nachten verbleven in april 2024
Reactie van Manager on Duty op 29 apr 2024
We appreciate your feedback and thank you for choosing to stay with us!

6/10 – Redelijk

Samuel

"Fair" as a three-star hotel. I like the parking lot and I also like the fruit water provided at the hall. The 24/7 beverages snacks supply is appreciated, they are not too expensive though.
4 nachten verbleven in april 2024
Reactie van Manager op 27 apr 2024
We appreciate your feedback, and we thank you for choosing to stay with us. We look forward to having you again in our property.

10/10 – Uitstekend

Jennifer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, affordable, nice room, enjoyed the breakfast, and staff very friendly
2 nachten verbleven in april 2024
Reactie van Manager on Duty op 20 apr 2024
We appreciate your feedback and thank you for choosing to stay with us.

2/10 – Ontzettend slecht

Harpreet

Reisde met familie
Worst experience, room smell bad and breakfast was terrible, there was no vegetarian food options. We paid for room with breakfast and there was no vegetarian food. My family had to buy food from outside. I need money back and coupon .
3 nachten verbleven in april 2024
Reactie van Hotel Management op 19 apr 2024
Thank you for choosing to stay with us. We appreciate your rating & feedback. We apologize for the inconvenience this has caused. Your feedback has been forwarded to our leadership team to improve future stays.

8/10 – Goed

Liz

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a 1 bedroom suite, travelling with our 17-year-old daughter. The full fridge and flatware/dishes/cooking items were a wonderful feature. The pull out couch was a very thin (old) mattress that was really uncomfortable... so the pliable young person was fine but we (less pliable parents) would have been crippled. No fitted sheet or mattress cover, one flat sheet was provided and one very thin blanket. The pool area was hot, like swampy hotel hot, but the pool wasn't heated. It was overrun with screamy young girls so we didn't stay long but it was a nice space. Breakfast in the morning was lovely - standard hotel offerings: waffle maker, bagels/bread, sausages, eggs, muffins, yogurts... Something for everyone and lots of it. The staff we interacted with were amazing. My only real complaint is the seemingly thinness of the walls. Our first night was interrupted by the people upstairs yelling and running all night. Thankfully they left the next night. Overall, this was a great stay. Free Parking is limited but paid parking is not suitable for trucks with back racks/lights. Right beside the highway so convenient to get to.
2 nachten verbleven in april 2024
Reactie van Hotel Management op 19 apr 2024
We apologize for the inconvenience this has caused. We are looking forward to make it better for you and welcome you back at our hotel.

8/10 – Goed

Nataly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pleasant stay. Beautiful large pool and fitness facility. Free breakfast was quite good and had a lot of selection.
1 nacht verbleven in april 2024
Reactie van Manager on Duty op 18 apr 2024
We appreciate your feedback and thank you for choosing to stay with us.

10/10 – Uitstekend

Andrea

1 nacht verbleven in april 2024
Reactie van Manager on Duty op 5 mei 2024
We appreciate your feedback and thank you for choosing to stay with us. We look forward to welcoming you back in our property.

8/10 – Goed

amina

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
The staff is very welcoming.
1 nacht verbleven in april 2024
Reactie van Hotel Management op 16 apr 2024
We appreciate your feedback and thank you for choosing to stay with us.

8/10 – Goed

Melvin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Generally, I had a very good stay at Townplace Suites. Staff was very warm and friendly. I did not know that I was required to pay for parking as I thought it was free when I booked online. I paid $8 fee per night at booking but when I was checking out, I found out that $60 was placed on hold for parking on my payment method. This should not be. Otherwise, I had a great time and I would gladly recommend Townplace Suites to my friends as an option to stay for vacation.
3 nachten verbleven in april 2024
Reactie van Hotel Management op 16 apr 2024
We apologize for the inconvenience this has caused. We are looking forward to make it better for you and welcome you back at our hotel.

10/10 – Uitstekend

Christy

Reisde met familie
Positief: Personeel en service, voorzieningen
.
4 nachten verbleven in maart 2024
Reactie van Hotel Management op 10 apr 2024
Thank you for reaching out to us. Please let us know if there is anything we can help you with.

10/10 – Uitstekend

wanli

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in maart 2024
Reactie van Hotel Management op 10 apr 2024
Thank you for reaching out to us. Please let us know if there is anything we can help you with.

10/10 – Uitstekend

Jarvis

3 nachten verbleven in april 2024
Reactie van Manager on Duty op 29 apr 2024
We appreciate your feedback and thank you for choosing to stay with us !We look forward to welcoming you back in our property.

8/10 – Goed

troy

1 nacht verbleven in april 2024
Reactie van Manager on Duty op 28 apr 2024
We appreciate your feedback and thank you for choosing to stay with us!

10/10 – Uitstekend

Guillaume

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great customer service!
5 nachten verbleven in maart 2024
Reactie van Hotel Management op 6 apr 2024
We appreciate your feedback and we thank you for choosing to stay with us. We look forward to having you again in our property.

8/10 – Goed

Jessica

Positief: Personeel en service
Dated
1 nacht verbleven in april 2024
Reactie van Hotel Management op 6 apr 2024
We appreciate your feedback and we thank you for choosing to stay with us. We look forward to having you again in our property.

10/10 – Uitstekend

Tania

Positief: Voorzieningen
Very pleasant staff the property is clean breakfast is excellent changes up every day room service is wonderful and they honored the price I had online I didn't go there and there was no surprise extra charges or anything like that.
2 nachten verbleven in maart 2024
Reactie van Hotel Management op 6 apr 2024
We appreciate your feedback and we thank you for choosing to stay with us. We look forward to having you again in our property.

10/10 – Uitstekend

Binh

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
BREAKFAST IS AWESOME BUT STRAMBLE EGG NEED INPROVEMENT
1 nacht verbleven in maart 2024
Reactie van Hotel Management op 2 apr 2024
We appreciate your feedback and we thank you for choosing to stay with us. We look forward to having you again in our property.

8/10 – Goed

Keo

2 nachten verbleven in maart 2024
Reactie van Hotel Management op 21 apr 2024
We appreciate your feedback and thank you for choosing to stay with us.

10/10 – Uitstekend

Kenneth

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Hotel Management op 29 mrt 2024
Thank you for choosing to stay with us. We appreciate your rating.

10/10 – Uitstekend

Natalia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything i like. Friendly personal.thanks.
6 nachten verbleven in maart 2024
Reactie van Hotel Management op 24 mrt 2024
We appreciate your feedback and we thank you for choosing to stay with us. We look forward to having you again in our property.

10/10 – Uitstekend

Zerihun

Positief: Netheid
7 nachten verbleven in maart 2024
Reactie van Hotel Management op 14 mrt 2024
Your feedback is much appreciated. Thank you for choosing to stay with us.

10/10 – Uitstekend

Caroline

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I wish I knew when I booked that there was an additional charge of 100$ plus tax for the two days of stay with my little dog. Otherwise, it’s a really great hotel.
2 nachten verbleven in maart 2024
Reactie van Manager on Duty op 10 mrt 2024
Your feedback is much appreciated. Thank you for choosing to stay with us.

8/10 – Goed

Alan, Ottawa

1 nacht verbleven in februari 2024
Reactie van Manager on Duty op 10 mrt 2024
Thank you for choosing to stay with us. We appreciate your rating.

10/10 – Uitstekend

Rafaela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very Friendly Staff
8 nachten verbleven in februari 2024
Reactie van Hotel Management op 4 mrt 2024
Thank you for choosing to stay with us. We appreciate your rating.

8/10 – Goed

Kelly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Hotel Management op 1 mrt 2024
Thank you for choosing to stay with us. We appreciate your rating.

4/10 – Matig

Francois

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The king bed we booked is only a Queen bed. The Double sofa bed is actually a single sofa bed. So the booking does not match what we got at all. The swimming pool is not available either.
1 nacht verbleven in februari 2024
Reactie van Manager op 23 feb 2024
Thank you for choosing to stay with us. We appreciate your rating & feedback.

10/10 – Uitstekend

JULIA

Reisde met partner
The place was clean, staff friendly. Breakfast was ok. Lucky they had a timmies close by.
7 nachten verbleven in februari 2024
Reactie van Manager op 11 feb 2024
Thank you for choosing to stay with us. We appreciate your rating & feedback.

10/10 – Uitstekend

Feven

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Its nice place to stay
7 nachten verbleven in februari 2024
Reactie van Manager op 11 feb 2024
Thank you for choosing to stay with us. We appreciate your rating & feedback.

10/10 – Uitstekend

Pui

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Night Manager op 9 feb 2024
Thank you for choosing to stay with us. We appreciate your rating & feedback.

10/10 – Uitstekend

Sidney Jay

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved our stay! the receptionists at the front desk were very nice and helpful! A Very safe hotel. Room was very clean! Such a nice hotel to stay at! We are definitely staying at this hotel again, when we visit again!
2 nachten verbleven in februari 2024
Reactie van Night Manager op 9 feb 2024
Your feedback is much appreciated. Thank you for choosing to stay with us.

10/10 – Uitstekend

Mervat

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We were very well received the staff was very nice .. the room was nice and clean but the only down fall is that pool was empty and we were not told , so we couldn’t use it and that was one of our reasons taking the hotel .
1 nacht verbleven in februari 2024
Reactie van Manager op 9 feb 2024
Your feedback is much appreciated. Thank you for choosing to stay with us.

10/10 – Uitstekend

shaylynn

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
the staff where amazing and kind my kids and i had the perfect stay
2 nachten verbleven in januari 2024
Reactie van Night Manager op 9 feb 2024
Your feedback is much appreciated. Thank you for choosing to stay with us.

10/10 – Uitstekend

Vincent

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Manager op 9 feb 2024
Thank you for choosing to stay with us. We appreciate your rating & feedback.

8/10 – Goed

Christy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had a fabulous time the room was lovely
Reactie van Night Manager op 9 feb 2024
Your feedback is much appreciated. Thank you for choosing to stay with us.

10/10 – Uitstekend

Feven

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was good
7 nachten verbleven in januari 2024
Reactie van Manager op 30 jan 2024
Thank you for choosing to stay with us we appreciate your rating and feedback.

10/10 – Uitstekend

Raghbir

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Manager op 30 jan 2024
Thank you for choosing to stay with us we appreciate your rating.