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Beoordelingen van Enter St. Elisabeth Hotel

3 out of 5
Enter St. Elisabeth Hotel
Mellomveien 50, Tromsø

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 36 van 170 beoordelingen" "
Gastenscore: 8 - Goed. 74 van 170 beoordelingen" "
Gastenscore: 6 - Redelijk. 39 van 170 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 170 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 170 beoordelingen" "

8,2/10

Netheid

7,8/10

Personeel en service

7,2/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Erwin

4 nachten verbleven in januari 2024
Reactie van Management op 20 feb 2024
Hei Erwin,Var det noe billigere hotell i Tromsø denne dagen? Enter St Elisabeth var det billigste tilbudet og da blir det litt feil å gi en dårlig omtale til oss for at hotellprisene er høye i Tromsø i februar.

6/10 – Redelijk

Geverifieerde reiziger

eenvoudig en degelijk
Het hotel is eenvoudig, maar netjes. Niet ver van het centrum en rustig gelegen. Kamers zijn niet erg groot. Leuk is het zwembad waar je als hotelgast ook mag gaan zwemmen buiten de openingsuren. Wel opletten dat ze je kamer komen poetsen. Mijn kamernummer was niet doorgegeven, zodat mijn kamer de eerste dagen niet is schoongemaakt.

8/10 – Goed

Rudolpho, Renkum

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prettig hotel op loopafstand van de stad.
Het hotel is mooi gelegen, vanaf het restaurant (5e verdieping) mooi uitzicht over het fjord. Een mooie prijs prestatie verhouding, niet te duur en best wel goed verzorgd.

10/10 – Uitstekend

Christopher John

Positief: Netheid
6 nachten verbleven in maart 2024
Reactie van Rena op 18 mrt 2024
Dear Christopher!Your review is highly appreciated. It warms our hearts to see that you had a fantastic stay with us! We wish you all the best and hope to see you again soon.Best regards,Enter St. Elisabeth Hotel

8/10 – Goed

MARTHA

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid, comfort kamer
Buena ubicación y servicios gratis
Muy buena ubicación, hotel seguro, con café y lavandería 24hrs Gratis. Caminando llegas al centro. No te limpian la hab durante la estancia y hab con poca iluminación y huele a drenaje. Su personal muy amable.
3 nachten verbleven in januari 2024
Reactie van Amalia op 19 feb 2024
Dear Martha, Your review is highly appreciated. It warms our hearts to see that you had a fantastic stay with us! We wish you all the best and hope to see you again soon. Best Regards, Enter St. Elisabeth Hotel

6/10 – Redelijk

Sumanth

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in december 2023
Reactie van Amalia op 13 jan 2024
Hello,Thank you for your feedback and for choosing our hotel. We would have loved to have some insight from you on what we can improve. Best Regards,Enter St. Elisabeth Hotel

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cozy Lodging!
Great people and very helpful. Very close to downtown
3 nachten verbleven in december 2023
Reactie van Rena op 24 dec 2023
Dear Michael, Thank you for taking the time to share your experience with us. Your review is highly appreciated. It was a pleasure to host you and we hope to see you again in the future. Best Regards, Enter St. Elisabeth Hotel

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Amalia op 21 dec 2023
Thank you for taking the time to share your experience with us. Your review is highly appreciated. IBest Regards, Enter St. Elisabeth Hotel

10/10 – Uitstekend

Rose-Marie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nydeligt hotel, superdeilige senger. Fin leilighet. Superbra gym. Allt tip top. Supergott kaffe 👌. Trivelig personal.
2 nachten verbleven in november 2023
Reactie van Amalia op 19 nov 2023
Dear Rose-Marie, Thanks for taking the time to share your experience with us. Your review is highly appreciated. It was a pleasure to host you and we hope to see you again in the future. Best Regards, Enter St. Elisabeth Hotel

10/10 – Uitstekend

Odd Richard

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Topp standard
Strålende plass å bo når du skal til Tromsø ⭐️⭐️⭐️⭐️⭐️
1 nacht verbleven in november 2023
Reactie van Amalia op 13 nov 2023
Dear Richard, Thanks for taking the time to share your experience with us. Your review is highly appreciated. It was a pleasure to host you and we hope to see you again in the future. Best Regards, Enter St. Elisabeth Suites

10/10 – Uitstekend

Lisa-Mari

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Amalia op 13 nov 2023
Dear Lisa-Mari, Thanks for taking the time to share your experience with us. Your review is highly appreciated. It was a pleasure to host you and we hope to see you again in the future. Best Regards, Enter St. Elisabeth Suites

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ein Hotel mit fairen Preisen und trotzdem sehr Zentral gelegen
2 nachten verbleven in maart 2020

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is just like a YMCA hostel! We were told there was only packed breakfast! The room they offered us was no bigger than a broom cupboard so we asked to be moved. The room was slightly better but still plain and sparse. In the morning we didn’t get breakfast and there was no reception, just shutters pulled down. So we phoned up Amelia hotel which was in same group so we moved there. Don’t bother booking into the st Elisabeth hotel because it nothing like the description. Probably the worst hotel that I’ve ever been in. Save your money and book into one of the other Enter group hotels. !!!!!
4 nachten verbleven in maart 2020
Reactie van Reception op 12 mrt 2020
Hello, When you have booked the Hotel, you have seen the pictures and the rooms. On the web-side it does say that we do not offer breakfast and we just have the breakfast packages. We have informed you the opening hours of the reception, as we are not open 24 hours a day. Please read the description of the web-side about the Hotel that you are booking next time, as apparently you have not done that and then add a comment with anonymous name.

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Too expensive for an hospital
Hotel was previously an hospital or elderly people residence. That gives you a hint of the ambiance out there. No carpentry on the floor, shower glass was broken (one panel was actually missing), furniture was somewhat, curtains do not really protect from daylight, bed was comfortable. We hardly reach a 3 stars hotel standard from my point of view. Price for this level of service was insane, considering I booked quite late I must admit... I would not recommend to stay here as there is plenty of correct hotels downtown.
1 nacht verbleven in februari 2020
Reactie van Joakim op 16 feb 2020
Thanks for staying with us. We appreciate your feedback! Best regards, St.Elisabeth

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2020
Reactie van St. Elisabeth op 8 feb 2020
Thank you for your review!

10/10 – Uitstekend

Georgina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable stay with amazing scenery.
It was a lovely hotel with magical views across Tromsø. The staff were polite and really helpful. It’s just a short walk from the town centre but not an inconvenience. We would definitely stay here again.
3 nachten verbleven in januari 2020
Reactie van Joakim op 21 jan 2020
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Ann-Tove

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Netheid
1 nacht verbleven in januari 2020
Reactie van Reception op 23 jan 2020
Dear Guest! Thank you for the review! Have a nice day! Best Regards, Enter Tromsø St. Elisabeth Hotel

2/10 – Ontzettend slecht

HENRI

Reisde met een groep
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A éviter
En haute saison touristique, entre le 29 dec et le 2 janvier, les horaires de reception sont réduits a leur plus simple expression, m obligeant á faire mon check in dans un autre hotel "frère". 30 mn d attente pour récupérer une clé, et 50 eur de taxi ( qui m´attendait, l aeroport ,n´est qu a 10 mn de l hotel ... ). Horaire minimal de la reception, piscine quasiment pas disponible. lit très petit, litterie bien trop molle.
4 nachten verbleven in december 2019
Reactie van Joakim op 21 jan 2020
Dear Henri, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Best Regards

2/10 – Ontzettend slecht

Vincent

4 nachten verbleven in december 2019

8/10 – Goed

Stein

Zakenreiziger
2 nachten verbleven in december 2019
Reactie van Liv op 17 dec 2019
Thanks for staying at St-Elisabet Hotel

8/10 – Goed

Knut

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Godt alternativ
Et billig meget godt alternativ sentralt i Tromsø.
4 nachten verbleven in november 2019
Reactie van Resepsjon St-Elisabet. Liv op 6 dec 2019
Takk for en bra tilbakemelding!

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
The overall stay was okey. The common area is fully stocked with coffee and tea. And there is a small kitchen with a small fridge. The room was also clean but is not carpeted. So even if the heater was in maximum level, the room was still a bit cold. It would be nice for the guests to be informed that the hotel was previously a hospital and used as clinic now.
2 nachten verbleven in november 2019
Reactie van Liv op 19 dec 2019
Thanks for staying at st- Elisabeth Hotel

10/10 – Uitstekend

Andre, Dortmund

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Alles super! LINIE 42 hält in der Nähe wenn man vom Airport kommt oder dorthin will.
4 nachten verbleven in november 2019
Reactie van Liv , St-Elisabeth Hotell op 29 nov 2019
Thank for nice reviews, and thanks for staying

8/10 – Goed

Alessandro

Positief: Netheid, personeel en service en comfort kamer
Discreto
Leggermente fuori dal centro, personale cortese e camere pulite. L’hotel ha le sembianze di una clinica e al piano 0 è presente una piscinna aperta agli esterni. Unica pecca il costo del posteggio che essendo dell’hotel potrebbe essere convenzionato.
1 nacht verbleven in november 2019
Reactie van Liv op 19 dec 2019
Thanks for staying at st-Elisabeth Hotel

8/10 – Goed

Severin

3 nachten verbleven in november 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Personeel en service
I booked a twin room for two colleagues. This specifically mentioned in messaging to the hotel and the twin room specifically booked. The guys get to their room late after a long day of work and travel and there’s one bed in the room. I think telling me so I could have booked somewhere that could accomodate them would have been a reasonable thing to do which would have avoided a hard working tired person having to sleep on a floor.
1 nacht verbleven in oktober 2019
Reactie van Mathias op 31 okt 2019
Hello Ben. We're sorry to hear that you feel that way. You made the booking the day before arrival, and got the last available room in the entire town. All hotels in Tromsø were fully booked, and you got the last available room. Please be aware that when you make a booking for a double room, you are able to come with a bedding request. We do everything we can to fulfill requests that are given, but since this was the last available room, there was nothing we could do with so short notice.

2/10 – Ontzettend slecht

Marco

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Es war geschlossen
1 nacht verbleven in juni 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
no breakfast on site need to go to another branch hotel for breakfast inconvenient in a very cold town otherwise good place to stay
3 nachten verbleven in juni 2019

2/10 – Ontzettend slecht

Terje Brinck

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stengt hotell
Hotellet var stengt. Det er driftet av Enter Hotels, men resepsjonen hos Enter kjente ikke til min reservasjon hos horels.com. De ga meg en leilighet i byen uten mellomlegg. Pga lokal kunnskap fant jeg greit fram
1 nacht verbleven in juni 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La distanza dal centro, 10-15 min a piedi, non è stata un problema, la piscina compresa un'ottima alternativa in caso di maltempo. Grande cortesia e disponibilità, stanze a misura e pulite.
3 nachten verbleven in februari 2019

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
3 nachten verbleven in februari 2019

8/10 – Goed

Torbjorn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Grei og trygg overnatting til overkommelig pris.
Ankomst uheldigvis kl 2200 da nøklene til hotellet ikke var ankommet i resepsjonen der de skulle hentes. Måtte vente ca 25 min før nøklene ble utlevert, men blid og hjelpsom betjening ga god info om vei til St Elisabeth hotell og hvordan åpne dørene der. Litt skuffende at der ikke var minibar på rommet, og heller ingen mulighet for å kjøpe utenom at der var tilgjengelig kaffe og te på gangen. TV og wifi tilgjengelig, og meget gode senger å sove i. Meget rolige og trygge omgivelser.
1 nacht verbleven in februari 2019
Reactie van Resepsjon op 4 mrt 2019
Tusen takk for omtalen! Vi setter pris på all tilbakemelding vi får, slik at vi kan fortsette å forbedre oss. Veldig hyggelig at du var fornøyd med oppholdet, selv om det ikke var minibar!

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2019
Reactie van Reception op 16 feb 2019
Thank you for your review!

8/10 – Goed

Joseph

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
2 nachten verbleven in januari 2019
Reactie van Reception op 16 feb 2019
Thank you for your review

10/10 – Uitstekend

Geverifieerde reiziger

6 nachten verbleven in januari 2019
Reactie van Reception op 16 feb 2019
Thank you for your review

2/10 – Ontzettend slecht

Vishal

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Absolutely horrible.. I have stayed in 400 plus hotels in 30 plus countries n this was disgusting for the value u pay.its a one star property with no basic amenities such as a kettle in the room or clean sheets and a proper blanket.. not to mention no basic toiletries such as shampoo and conditioner in the bathroom..also the hotel has a hospital on one of the floors and it's such a negative feeling..the staff at reception especially Elisabeth is not at all helpful and accommodating n kind..would never stay again and would strongly recommend a no for this place
4 nachten verbleven in december 2018
Reactie van Reception op 17 feb 2019
Dear guest, Thank you for your review. We are sorry to hear that you are unhappy with your stay with us. Regarding the basic amenities, do have a kettle, but we have chosen to place it next to the lifts instead of in each room. We apologize for not reaching your standards, and thank you again for the review. Have a nice day!

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in november 2018
Reactie van Reception op 16 feb 2019
Thank you for your review

8/10 – Goed

Mari

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in december 2018
Reactie van Reception op 16 feb 2019
Thank you for your review!

2/10 – Ontzettend slecht

Tapani

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2018

8/10 – Goed

TheAmazingSbibo, Verona

Positief: Personeel en service, comfort kamer
Negatief: Netheid
L’hotel gode di una buona posizione( a 10 minuti circa dal ‘centro’ a piedi). La struttura è buona con personale preparato ed amichevole. La stanze sono confortevoli e la struttura mette a disposizione una piccola cucina che tutti gli ospiti possono sfruttare, insieme alla possibilità di farsi The, caffè e cioccolata calda in autonomia e senza dover sborsare in centesimo ed in qualsiasi momento della giornata. L’unica pecca è data dalla pulizia generale. La nostra stanza non è stata pulita ne rassettata dopo la prima notte e gli altri 3 giorni è stato solo rifatto(male) il letto. Inoltre la cucina la sera si presentava sempre in condizioni pietose( Anche se in questo caso a causa della maleducazione degli altri ospiti più che per una mancanza dell’hotel) Non siamo riusciti a sfruttare sauna, piscina e palestra a causa delle, a parer mio, esagerate limitazioni orarie( sauna ad esempio accessibile per solo 5 ore al giorno) Nel complesso consigliato se avete necessità di risparmiare qualche soldo; in caso contrario rivolgetevi altrove.
4 nachten verbleven in november 2018

10/10 – Uitstekend

Karstein Magn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2018
Reactie van St.Elisabeth op 22 nov 2018
Tusen takk for positiv tilbakemelding! Vi er veldig glad for at du hadde et fint opphold oss. Velkommen igjen!

8/10 – Goed

Babs, Bayern

Positief: Netheid
Negatief: Comfort kamer
Werben mit Bad und Sauna, sind aber nicht immer geöffnet.Nach Ausflügen kann man dies nicht benutzen. Lage ist gut
5 nachten verbleven in oktober 2018

6/10 – Redelijk

Leon

Positief: Personeel en service
3 nachten verbleven in september 2018
Reactie van Monica op 28 sep 2018
Thank you so much for giving us helpful information. Kind regards Monica Enter Tromsø St Elisabeth Hotell

8/10 – Goed

Elizabeth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
La ubicación es buena así como la vista
2 nachten verbleven in september 2018
Reactie van Enter Tromsø St Elisabeth Hotell op 26 sep 2018
Thank you so much for your feedback, Kindly regards Monica Enter Tromsø St Elisabeth Hotell

10/10 – Uitstekend

Elling Kåre

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Helt ok å bo på St.Elisabeth.Hadde ei jente på 7 år som ville bade i bassenget,men det var beklagelig stengt pga. oppussing.Håper at man får sjansen en annen gang å kunne bruke bassenget.Ellers var det greit å bo der.
3 nachten verbleven in augustus 2018
Reactie van Recepsjon op 25 aug 2018
Takk for tilbakemeldingen, Med vennlig hilsen Enter Tromsø St Elisabeth Hotell

8/10 – Goed

Berit

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in augustus 2018
Reactie van Recepsjon op 15 aug 2018
Hi Berit, Thank you that you took the time to review us and we hope that we will have the opportunity that we will accommodate you again in the future!

4/10 – Matig

Efva

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2018
Reactie van Recepsjon op 10 aug 2018
Hello Elva. I do remember your case and I think that we were fair with you and we gave you an extra room for free, as the pool it was out of stand, but maybe that was not good enough and you rate us like that. Thank you for the review and we constantly work to be better. Best Regards, Enter St-Elisabeth Hotel

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
good value for money
Good value for money hotel. On each floor there is an electric water kettle, tea bags and instant coffee, free to use. Inside the same building is a professional membership gym (which can also be used by the hotel guests), a pool and a massage therapists. The downtown/harbor area is in walking distance, less than 10 minutes away. The hotel does not offer a breakfast buffet, however, a breakfast bag can be bought at the reception containing a sandwich, an apple, a yogurt and a juice. The staff is VERY friendly and helpful. Parking is approx. 25 Euro for 24 hours, however, to be fair, the parking fee is enforced by the Tromso municipality and not by the hotel itself.
1 nacht verbleven in juli 2018
Reactie van Recepsjon op 8 aug 2018
Hello, Thank you very much that you took the time to review us and we hope that we can accommodate you again! Best Regards, Enter St-Elisabeth Hotel

6/10 – Redelijk

Rasmus

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not bad. Avarage. Friendly and helpfull staff. Poolarea looked very good on the pictures, butt closed for the summer? Why?? Kids rather disapointed...
1 nacht verbleven in juli 2018
Reactie van Recepsjon op 1 aug 2018
Dear Rasmus, Thank you very much that you took the time to evaluate us and we appreciate it. We are working hard every day to be better and we hope that we will have the chance to accommodate you again in the future. Best Regards, Enter Tromsø St-Elisabeht Hotel

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Savner frokost
Savnet frokost. Kjøpte matpakke som ble levert på døra om morgenen. Baguetten var absolutt ikke fersk. Ellers ok rom og standard som står til prisen.
1 nacht verbleven in mei 2018
Reactie van Recepsjon op 27 jun 2018
Vi setter pris på din anmeldelse og takk for at du tok tia. Med vennlig hilsen, Skriv inn Tromsø St-Elisabeth Hotel