Vind je ideale hotel in Tulantongo

'The hotel has always been a good place to stay for a layover the last decade. Rooms are fine and clean. The only downside last year (a bit) and yesterday appalling, was the shuttle service. They left me 3 hours waiting in Terminal 1. No proper excuse nor solution. The shuttle service is poorly managed. This they should improve as before.'

'Fast check in. Nice room, Friendly staff. Good shuttle to Airport Terminal 2'

'Muy limpio'

'The property is modern, clean, and well-maintained. Unfortunately, our experience was very disappointing. One of the main reasons we chose this hotel was the complimentary airport shuttle service, but no shuttle ever arrived. We tried calling the hotel for over an hour and a half with no answer, and had to called U.S customer service and they were also unable to reach anyone. When we finally arrived, we explained the situation to the front desk manager Ms. Garcia but she showed no concern and...

'There was an amazing kind staff!!!'

'The hotel as such is very good, but the staff leaves much to be desired for. We chose this hotel because they offer a round the clock airport shuttle. We paid more for this hotel because of this service. When we checked in, we were informed that the next morning the shuttle wouldn't run for a while, but they would order a taxi (that we had to pay). At 6AM we're told there is no taxi available. In the end they had the shuttle running. We had to leave our luggage up to them. At the...

'Excelente opción para ir al aeropuerto. Solo tuvimos dos inconvenientes: Con un platillo del servicio a la habitación que debía tener aguacate y no lo llevó. Y la habitación que era para tres huéspedes estaba arreglada solo para dos y nunca nos llevaron toalla de manos que solicitamos.'

'No cuentan con planta de luz, por lo mismo en nuestras habitaciones no tuvimos luz por lo tanto hasta incomunicados por no poder cargar nuestros celulares. Las habitaciones no cuentan con teléfonos fijos ni aire acondicionado. Área de alberca nada que ver con la foto que presentan en su página muy descuidado y sucio el mobiliario. Personal cero amable, no dan solución a peticiones del huésped'

'Good breakfast.'

'Good hotel for families and couples😈'

'Todo bien'

'Een prima hotel, schoon , modern en service gericht. Reistijd in afhankelijk van de erg drukke omgeving, zeker als beide terminals worden aangedaan. Het restaurant staat los van het hotel qua operatie , is eenvoudig maar wel 24 uur open. Excursie is zo geregeld. De omgeving is echter niet uitnodigend voor een wandeling.'

'falta coordialidad por parte del personal'

'El trato de las señoritas es excelente!'

'Great location for our purposes'

'Alles goed alleen schone kamer vond ik iets minder m’n wc En geen gratis ombijt terwijl dit wel besteld was. Maar werd ontkend in het hotel'