Tulum Villa 4BR • Top Concierge

Summary:
Welcome to this elegant property, where the stunning silhouette of the Tulum jungle creates a serene backdrop, with only the sounds of nature to break the tranquility. Our villa is nestled in the gated community of La Privada, within the exclusive Aldea Zama neighborhood, offering 24/7 security for your peace of mind.

The Space:
Welcome to this elegant property, where the stunning silhouette of the Tulum jungle creates a serene backdrop, with only the sounds of nature to break the tranquility. Our villa is nestled in the gated community of La Privada, within the exclusive Aldea Zama neighborhood, offering 24/7 security for your peace of mind.

TOP AMENITIES:
- Gated community & 24/7 security
- Private pool & jacuzzi
- A/C (common areas & each room)
- High-speed internet
- Fully equipped kitchen
- Living & Dining room
- Concierge Services
- Restaurants & grocery stores within walking distance
- Guests have access to gated community common areas such as a pool, and paddle tennis court

Comfortable Accommodation:
- BR 1: 2 x Queen bed, full bathroom ensuite (ground floor)
- BR 2: 2 x Queen bed, full bathroom ensuite (upper level)
- BR 3: King-size bed, full bathroom ensuite (upper level)
- BR 4: King-size bed, full bathroom ensuite (upper level)
- Double sofa bed in the petit living room

Interior Feeling:
- Spacious living and dining areas
- Modern decor with an elegant touch
- Air conditioning throughout for comfort

Outdoor Bliss:
- Private pool and jacuzzi for relaxation
- Lush jungle views creating a tranquil atmosphere

Delightful Dining:
- Private Chef Service available
- Enjoy gourmet meals up to three times a day
- Chef provides pre-set menu options, including vegetarian and vegan choices
- Meal prices depend on group size and dish selections

Professional Cleaning:
- Housekeeping service every third day
- Towels and linens changed every third day
- Common areas cleaned when guests are not present

Check-in time to the house is at 4:00 pm, and we kindly ask you to coordinate your arrival with our Concierge. The maximum capacity of the villa is 13 people; however, the price may vary depending on the number of guests staying in the house.

Vacaanda is a premier vacation rental agency in Tulum, with over 8 years of experience. Our top priority is to create unforgettable experiences through exceptional customer service.

RULES 📏
✢ Parties are allowed only with prior authorization.
✢ Pets are welcome.
✢ Smoking is not permitted inside the villa.
✢ The villa is in a quiet community; in compliance with Mexican laws, loud noise is not allowed after 10:00 p.m.
✢ Only guests registered in the reservation are allowed to enter the property.
✢ Visitors and outside providers require prior approval (for security reasons).
✢ Housekeeping service is provided every third day. Additional cleanings can be requested for an extra fee.
✢ Bed linen and towel changes are also upon request, with an additional fee.

We believe that great food is a key element of an unforgettable holiday experience. While Tulum has plenty of fantastic dining spots, there's something extra special about having a private chef at your service. With our chef provider, you can enjoy gourmet meals up to three times a day.

The Neighborhood:
This villa is located in ALDEA ZAMA, one of Tulum's most upscale neighborhoods, positioned between the town center and the hotel zone. You'll find cafes, restaurants, and convenience stores all within walking distance.

The town center of Tulum is roughly a 10-minute drive away, offering a range of dining options, bars, convenience stores, souvenir shops, and charming local experiences. The Tulum beaches and hotel zone are around 10-15 minutes by car, depending on your specific destination and traffic conditions. In this area, you'll also find high-end dining options, additional souvenir shops, fantastic beach clubs, bars, boutiques, cenotes, and numerous other attractions for a complete Tulum Jungle-Beach experience.

Other Things to Note:
VACAANDA GROUP HOUSE RULES (SUMMARY)
• Safe box and access: use the safe box for valuables and lock all doors when you leave. Tell us right away if a key is lost.
• Check-in and check-out: early check-in or late check-out must be approved by our concierge and may have an extra fee. You can leave your luggage with the concierge, but we are not responsible for items left before check-in.
• Cleaning: guests must allow scheduled housekeeping and maintenance staff (in uniform) to enter. Towels are for villa use only. Please avoid sunscreen, oils, bronzer and makeup on furniture and towels.
• Bathrooms: the septic system cannot handle paper or hygiene products; please use the bin.
• Damage: please report any damage found or caused during your stay.
• Noise and events: quiet hours after 10:00 p.m. No parties; events only with prior authorization (message us the event type, number of guests and schedule). External vendors need prior authorization (3,000 MXN per vendor).
• Smoking: not allowed inside the villa (USD 500 cleaning fee). Ashtrays are outside; keep the glass doors closed while smoking.
• Pets: welcome. Owners are responsible for any damage.
• Candles, fireworks and other flammable decorations are not allowed.
• Pool: no diving; children under 12 must be supervised; there is no lifeguard, so swim at your own risk.
• Energy: switch off lights and air conditioning when you leave.
• Decoration: our decoration service includes setup and cleaning. Bringing your own decoration has an extra cleaning charge of USD 25–30.
• Drugs and firearms are illegal in Mexico.
• Occupancy: only registered guests; visitors need approval and the group cannot exceed the villa's capacity. Extra guests above capacity are reviewed in a short interview and require an additional deposit and USD 25 per person per day.
• Outages: Tulum is growing and occasional power, water or Wi-Fi interruptions can happen. In severe weather we may ask guests to vacate for safety.

LIFE IN TULUM
Tulum is surrounded by jungle and nature: wildlife may pass through, humidity is high and storms or hurricanes can happen (we recommend travel insurance). Keep food in the fridge and please do not harm animals. Our concierge will send you the exact location and any detail you need.

Interaction with Guests:
CONCIERGE HOURS: Our concierge team is available from 8:00 a.m. to 11:00 p.m. Outside these hours we do not handle requests, including access QR codes for anyone not registered on the reservation. In an emergency, call directly: Emergencies 911 · Red Cross Tulum +52 984 802 5521 · Municipal Police +52 984 871 2055 · Fire Department +52 984 871 3732 · Civil Protection +52 984 871 2688 · Costamed Hospital Tulum +52 984 124 0830 · Tulum Community Hospital +52 984 871 2271.